Hotel Iberostar Cozumel(4 stars)

Km 17 782 Carretera Costera Sur, El Cedral El Cedral Show map

Average rating

74 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    4.7
  • Service
    5.4
  • Location
    3.7
  • Food and Drinks
    4.8
  • Sport & entertain
    5.1
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16 hotel reviews in Englishsorted by travel date
Anke
Good mitteklassen hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Good middle class hotel far outside, ( last hotel on the island). Good choice of meals - but unfortunately always only lukewarm! Very friendly staff. Because the hotel in green surroundings is, much trouble with sand fleas! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    1.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Iris
Still a nice beach-divers hotel
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • May 2012
We are 2 times in this hotel ( the Allegro was down a few notches.) and may it simply. 5 stars it's not, it has seen ist best years, it is renovated, in the hotel in the rooms But it has so much charm, the complex itself is/would be miracle beautiful, with a lot of nature and animals. The pool nice, a meeting, the beach also nice, so much the sea also, it is just over a footbridge and if you like snorkeling quiet further out dare, you will see just around a lot more than completely mistresses The ... staff was bad nice and friendly, informal it is. The food was this time again rather poor, especially for lunch it is really for search, Fast food there is always, Reiss and meat and salad. If one remains longer well. Evening the selection was better only last December it was the taste better Great decor ( like for instance in the Barcelo Maya) to the theme nights you are looking for. But the chef and asked how it tasted and so on. Room small but sweet, more one does not need however. If the mattress not fit there is a new, if you sea mini bar needs, call the fill after. And so on. The diving is still a dream on the island and the tauchscule despite high price, very good We will to this hotel again and if we had a variety the food will need to rolandis eat out in the town right next to the sea. Lovely lovely good. I actually can the hotel really recommend if you are not with the 5 star view goes, - read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    6.0
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Carsten
Simply great
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2012
As a part of a round trip on our own we here 5 nights over internet booked. Who to diving to Mexique goes should in cozumel definitely a bit of time. The hotel lies directly before the Tauchgründen, which then about the diving boats to be started. We had all-inclusive and were from the hotel altogether absolutely loved it... Lovely area, clean room, great food ( we without problem use)... And good diving school... read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
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Iris
Successful diving vacation the fourth time
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2011
the hotel lies nice offering a clear view at the far end of the hotel the condition is good, but the pool chairs were worn out, but you can well away fernshen everything was clean, every mist friendly and hard-working guests main thing to Nusa DS name cards especially texas, Canada little Europeans, it was the degree of iron on the island it was a great experience and absolutely spotless to see read more
  • Room
    5.0

    small but nice really Caribbean... there are one or two beds table with chairs, Sideboard where the flat screen TV tin, laundry closet, rather small inclusive minimal inside, bathroom and who's where, small but fine all have a terrace with wood tables name chairs and a hammock... Very nice ayes coffee machine is mauch, safe deposit box included, telephone, especially LiDo rooms are wonderfully tacky nice they were clean have but also I wasn't looking for it

  • Gastronomy
    5.0

    I give this time rolled-up since the restaurant( in the evening) has improved again... at lunch the same food almost foot and couple of days bland, but you will full evenings lovely everything was clean there is always a but themensbende MEX corner and pizza and noodles there was always fish and meat, really delicious open restaurant without air conditioning lovely as injuring or too warm home very nicely laid out about a tip male pleased but also unparalleled service You have earned it, but

  • Service
    6.0

    very friendly and hard-working all speak English and of course Spanish room was well cleaned unfortunately it was not filled the minimal was... You should always ask dealing with complaints for example minimal shot on time, but always MEX nice very hard-working employed with the typical MEX. Smile,

  • Sport & Entertainment
    3.0

    Kids club more-as the other -since the young male gals actually not motivated are... On the contrary, mattn and watch TV with the kids and sleep in... So and kidney daughter NIt merely except we stayed there for crafts, but nice you have to take the kids, speaks none German playground really nice but morning and evening as too hot the plastic stuff diving is great on the island, with a good great Base, everything was spick-and-span organized make you feel right at home and Lakeland family atmosphere animation well rather bad I say if you other Iberostar reveals a few divers interested and you know mitgabt nice pool and surrounding. Meeting fire, small children's pool everything was clean is always an umbrella roof at the beach beautiful Palm trees shade donate protection from the sun should be there were showers by the pool and at the beach

  • Hotel
    4.0

    the hotel lies nice offering a clear view at the far end of the hotel the condition is good, but the pool chairs were worn out, but you can well away fernshen everything was clean, every mist friendly and hard-working guests main thing to Nusa DS name cards especially texas, Canada little Europeans, it was the degree of iron on the island it was a great experience and absolutely spotless to see

  • Location
    2.0

    The beach is right in front of our nose, snorkeling before the hotel not at all all death except a few sea stars beach and sea nice and clean, snorkeling you can easily mitweint on other places Nachtet town was San Miguel kilometers away 18, 25 dollars, there is a ferry to the mainland nvon diem there you can nice shop a little of the best touristic way to go prices are very good, not dangerous Cruise ship drive island if these devices very, very busy in down town and prices rise excursions were offered enough to book Bob Marley bar at the Lighthouse South ismauchnsuper times and to make a stop watch car Rents in the down town much cheaper and you can find Island explore alone

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Ralf
A hotel, in which you really be comfortable can
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2011
August is absolute low season to cozumel. Corresponding the hotel was only about 1/3 to 1/2 occupied. 95% of the guests are Americans and Canadians. The few leftover Europeans ( German, Italian, French) you will find at the beach -where the North American guests rarely finds. Outstanding was the entertainment for my son. The team was super funny. Leaves you but also completely in peace, if you want it. the staff speaks consistently English. It is unbelievably friendly and helps in all situations. excursions to cozumel are confined to the capital. Without rental car goes however little. On the ... mainland you can super the peninsula Yucatan explore. We have on own fist in Playa del Carmen a rental car rented and a few days risks. Worked great. Even if after Chichen Itza or further west wants, you should plan to stay. Mexico in August is in the inland superheiß! Correctly Superheiß and tropical humid. diving was the reason, us after cozumel has driven. The reefs in cozumel are fantastic. It was beautiful from dive to dive. The diving basis is friendly and competent. The same goes for the boat crews. The diving is badly, but so, that even the experienced Divers have your fun( overall in the morning, if the Tauchzeit not limited). The trip to the cenote is not cheap, but if you already travel all the way to taken has, you should this experience not to be missed. And that is it:an experience, which one gladly also twice or more often experience. our in short: the hotel is unlimited recommendable nonetheless. The same applies to the diving station Dressel divers. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Iris
Beautiful holiday with small drawbacks to 2010
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • June 2011
We were already 2010 at this hotel, so is it a great hotel with divers great diving snorkeling totally unsuitable for an almost empty sea is in front of the hotel but for diving, also only two minutes if you drive it is best with the ship, beautiful. Unfortunately worked this time the re-filling of the minibar not also not to ask and ask, in three weeks only four filled. Ask was already supplied but was a little tiring. Food noon to more than tired and really always the same in the evening it was good as always, would say ... in general terms the hotel has the food deserved one star less. I would recommend it but because it has a lot of charm and the hotel was comfortable, the room was small but fine Caribbean. Beach very beautiful the sea actually also of, the staff helpful and nice. Many Americans are there but behave fairly well as 85% divers. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.5
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    6.0
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Jutta
Super hotel and very well looked after
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2011
Great hotel, well-kept grounds, great food, decent entertainment, beautiful beach, nice and very friendly staff, fantastic garden area, enough pool chairs and umbrellas at the pool and on the beach. Dive Center was very good, great service, good service, good equipment. partial super nice dives (maximum 20 m) in about 15 to 30 minutes to reach (without cenotes), sometimes a lot of current. Disadvantage: sea is actually only on the pier as large rocks on the beach available and the sea not safely can be entered. Little fish at beach-snorkelling (not worth it) read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Max
Wellness vacation with adventure qualities... archived
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • February 2011
A vacation in memory and at the diving school there was even a german speaking dive instructor. And it gives very much to watch if you can say 'bearded dragons in free nature'... To have seen. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Tom
Nice hotel, but inconvenient location archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2010
Beach is not suitable for swimming, lots of corals, Laundry service has also after several calls not work. Service in restaurants is not the fastest. Red tape involved the reception. Of Playa del Carmen difficult and expensive to reach, taxi, ferry, taxi. Very many Americans. Good location and facilities for divers! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    4.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    3.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Nadine
No four stars, but very good archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2010
Entertainment: Daily, full and loud noise from gutgelaunte (?) The Iberostar animation team (but when we took a club-Hotel also expected) Service: After I left a pillow from a second mattress was built, because the existing very worn, had the cleaning lady next day Schaumstoffunterlage to a softer bed packed (as has anybody thought! :-) -Clientele: 80% of the guests, the stay here are (because of its proximity to the United States) Americans (for, the interested) read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Uwe
Nice hotel with very nice beach archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2010
It was actually everything, both positive and negative also. The hotel is a bit in the years come and tell you the infrastructure to also. But everything is kept in a good condition and also repaired and renovated if necessary. Positive to the age of the area is the beautiful, park-like garden with different, beautiful mature Caribbean plants. The food in the form of a buffet with different countries-issues was always very varied and also very tasty. You can reserve depending on length of stay and availability also in the La Carte restaurants. The staff is in the whole area ... was very friendly and accommodating. Complaints were dealt with speedily. Entertainment unobtrusive but it is the American conditions, thus it was very loud. On the beach you get nice and clean but not too much with. Directly in front of the hotel is the access to the sea through rocky underground difficult, bathing shoes are recommended, or just read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Franziska
A wonderful hotel with super nice staff archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2010
I can only say, this hotel really recommended is. We were to off season and therefore had the luck, rather few guests in the hotel were. This had the advantage of free beach chairs at the beach and also at any point. Whether shade or sun was always available, or both. We had the beach for us alone sometimes. If you like swimming in the sea, but should take bathing shoes with, because the beach is very rocky. The hotel is located outside the town centre of the island is but with the taxi in about one minute 20 already ... in the middle in the happening. Taxis are always available and will be driven on request. The staff is really very pleasant and friendly. Also if you have any problems were handled promptly and this one had to be not to worry more. You have always particularly pleased to hear a few words in Spanish. Also, if you were not very good. The entertainment is considered and varied. But not pushy. You raised is, of course, but a simple 'no, thank you' and the animators smile and leave you alone. A really great holiday! We would immediately go over there again. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Daniela & Tobias
21 days dream archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2010
We have stayed at the Iberostar cozumel fantastic weeks. The hotel and the service were really perfect. It is a small hotel, in our opinion, what was an advantage but only, because it is the only hotel where we have with the hotel manager could play beach volleyball have regularly! ☺ It is absolutely no negatives. Reviews where the location of the hotel was not as we can see, because you know you on a island and the bay course so something is limited. But also the is no problem, since daily from 7:00 A.M. to 10:00 ... P.M. to each hour a ferry to Playa del Carmen translated. The prices for ferry, tours, etc. were european. a rental car. We would not hesitate to spend our holiday there again, because it was a unforgettable time! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Stefan
Beautiful area-not to big, not to small archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • May 2010
A beautiful, tropical area, the top is constantly maintained. The paths are never far to, but everything is spacious enough, so that one never on the feet and the area seemed quite empty, as it is. Before all the buffet restaurant is large class, the choice to all meals plentiful and always fresh-it has never to propose to the impression, up to the last remnants, no matter, no matter how late you also to the meal comes. Entertainment is available, but so discreet, is that you never disturbed, if you not want to take part. Who here comes, it wants ... relaxing and quiet, no matter whether as couple or family. The excursion and almost exclusively on shopping opportunities were limited to chankanaab cozumel-and 'city'. To be highlighted is the perfect organized diving with a great diving spot right on the doorstep. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Claudia
To be Mexico trip archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2010
The beautiful area with very friendly staff is something off the fabulous end volt cozumel. The beach was mostly American guests only the little used-good for us! Directly on the sandy beach under palm trees with views on the departing ships to the reef-we really enjoyed the stay. The service at the beach bar was OK. The water is with stone paths so bathing shoes are recommended. The guests were mostly in the pool area at the pool bar on and used the entertainment. The food in the form of a buffet was rich and good (with burgers and pizza ... station!). A highlight was the food in the a la carte steak restaurant. In the well-kept garden area you will find flamingos, peacocks and iguanas. Against the mosquitoes is very active day on insect tour (according to the brochure in the hotel 'with' Naturverträglichem). The room was OK. On arrival we could unfortunately only cold showers and only after complaining twice the hot water supply was more or less as well. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
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Uwe & Kathrin
Good service archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2010
The Iberostar is in a very good condition, where you as a guest, feeling well can. The service is good, the staff is polite and very nice. The isolation is to take account of this hotel, you need if you want to do something outside of the area, a taxi or a rental car. For relaxation, you can always find a spot and you must not early to 6:00 a.m., any reserve beach chairs, it is available and there are enough. The food is very voted on the United States, which also the majority in this hotel. All ... in all a very relaxing week, before our change to Playa del Carmen. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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