Hotel Mercure Sanur Resort(4 stars)

Jl. Mertasari, P.O. BOX 3476 Show map

Average rating

246 hotel reviews

    Rating by categories

  • Hotel in general
    4.3
  • Room
    4.4
  • Service
    4.8
  • Location
    4.7
  • Food and Drinks
    4.6
  • Sport & entertain
    4.0
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52 hotel reviews in Englishsorted by travel date
Jana
Already to 5 times in this complex
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
To 5 times spent we our vacation here. The outdoor area in their botanical variety unique. Unfortunately the the old fashioned rooms do not match. Mold on the ceiling. Except one 50 centimeters wide towel rack in the bathroom or room no possibility to hang up something, in the closet are only 10 hangers. The service deserves favorable three stars. Fridge, TV in need of renovation. Staff always very friendly, willing to help and courteous. Outdoor area and the kind staff earn 6 stars. Breakfast asian/ American varied. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Volker
anytime again like
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2012
10 years ago were the first time the Mercure (then radin). Since then we have completed our island discoveries in the Mercure. We discover Bali, in which we basically our vacation in several hotels spend. The conclusion at the Mercure for us 2 reasons: a) we liked the hotel as a whole b) we have short ways to the airport read more
  • Room
    5.0

    the rooms are large room with balcony (view into the green). The rooms are in small Groups of individual houses with mostly 4 rooms per in the extensive green area of the hotel area was arranged, however the paths were short. We basically only hotels, where per hotel guest a large number of square hotel area available is (no concrete). the furnishings and the condition of the rooms and bathrooms a good international standard.

  • Gastronomy
    5.0

    Service and quality meet a variety of needs. There is a varied breakfast buffet. lunch and dinner in the hotel and in the room possible, but just average.

  • Service
    5.0

    the staff the hotel is friendly and mostly multi-lingual. The rooms to be daily tidy and cleaned.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    10 years ago were the first time the Mercure (then radin). Since then we have completed our island discoveries in the Mercure. We discover Bali, in which we basically our vacation in several hotels spend. The conclusion at the Mercure for us 2 reasons: a) we liked the hotel as a whole b) we have short ways to the airport

  • Location
    5.0

    The hotel provides its location for the use of changes: - hotel's own better looked after beach -internal 2 pool areas, well maintained and diverse -short walk to different dining options and sales facilities

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Christian
Quiet and pleasant area with small drawbacks
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2011
If you like it quieter, should choose the Mercure. Unfortunately there is hardly a possibility of a drink at the hotel pool bar to take, to 22 o'clock tattoo and the chairs are rare. Strangely you got no receipts if food and drinks on the room have been posted. Otherwise the staff was very friendly and tried hard. The whole garden is very well maintained. In the area of the restaurant the staff a bit to swim if there was really a lot going on for breakfast. The seemed a bit uncoordinated and haphazard, but I do not think the ... people themselves but lack of management. With the exception of the few things is the Mercure recommended. read more
  • Room
    4.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Bernd
Reno hotel no 4 stars
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2011
the hotel in a beautiful Green and looks well maintained. the beach as well it is well maintained, but it was always on the new seaweed washed ashore in the nature so is however stop also always trash (a shame). to the sea general to say, a relaxing beach vacation is not possible. the pools are clean but unfortunately no cooling as always bath tubs warm water have. A recommendation I can't give, it's not bad, but we certainly do not want to go back. read more
  • Room
    3.0

    the rooms are getting very old, broken tiles, old decor (little storage space), wood was peeling off, the mattress was a disaster (worn out) and after 2 complaints not changed. But they were always so good it is cleaned. It just missed a wenih flair.

  • Gastronomy
    4.0

    We had only breakfast, which was okay but always exactly the same. Always a kind of sausage, cheese zero variety.

  • Service
    4.0

    Was OK but in the room it was very varied (or it was on tip). the staff were friendly, complaints but were not always eliminated.

  • Sport & Entertainment
    4.0

    the pools are clean but unfortunately no cooling as always bath tubs warm water have. Sport from the hotel I could not say.

  • Hotel
    3.0

    the hotel in a beautiful Green and looks well maintained. the beach as well it is well maintained, but it was always on the new seaweed washed ashore in the nature so is however stop also always trash (a shame). to the sea general to say, a relaxing beach vacation is not possible. the pools are clean but unfortunately no cooling as always bath tubs warm water have. A recommendation I can't give, it's not bad, but we certainly do not want to go back.

  • Location
    4.0

    the hotel lies a little outside of sanur, but good to reach on foot is. a hotel bus goes repeatedly during the day into town to Hardy's which is very convenient

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Christine
It was okay
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2011
If you are looking for more quality required, you also have to pay more in other words star hotel book. The garden is very nice and tidy. The furnishing must be renewed, seating including cushions were partly slanted. You should own towels to carry forward, since only one per person lent is. Breakfast is monotonous. Absolutely in the evening the good food options in the site. The cleanliness in the room is so-so, often the dirt was only back and forth pushed together. Me a little initiative you can a nice vacation make. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Eva
Lovely hotel with european standard
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2011
Large area directly at the beach. Everything very clean. read more
  • Room
    5.0

    I found the rooms are rather small. The small couch in the room work base for one child up to a maximum of 6 years. Nevertheless nice, since modern, particularly the bathroom. And everything very clean.

  • Gastronomy
    5.0

    The breakfast offered much selection, but tasted rather bland. Only once did in the restaurant eaten, my fish was outstanding, but for Bali very expensive.

  • Service
    6.0

    Staff are very friendly and speaks good english. Room always clean. Kids club with beautiful outside area, very nice carers there, also could kid in the club to be ordered. My children were otherwise loved the außenschach, bocce ball, the ping pong table, the pool table.

  • Sport & Entertainment
    5.0

    2 beautiful pools with unfortunately far from enough are. Also at the beach it was very difficult as a group of 8 persons to find a place. The shuttle bus to the shopping center by my teenagers -children used several times.

  • Hotel
    5.0

    Large area directly at the beach. Everything very clean.

  • Location
    5.0

    At the end the hotel at the beach find many beautiful, good and favorable simple pub. Also various shops are there available. The beach itself is ok to crab hunting, to swims only conditionally because of the tides and otherwise there are a lot of jellyfish.

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Stefan
Fantastic week in Bali
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2011
Very nice, quiet hotel. In the vicinity plenty of possibilities to go out. Also they gave us the wrong room category was given first had, was no problem and was quick and friendly from the front desk resolved. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Elke & Peter
Beautiful hotel with romantic lighting
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2011
The people are always friendly the stay in the hotel very pleasantly made. Small defects were immediately taken care of. The room was always neat and clean. Floral decorations on the bed. Good for the holiday mood. At low tide the that wasn't fun to swim in the sea, and also for snorklers not much to see under water is, therefor the hotel cannot do anything. The beach chairs were all in order, the beach towels but always clean and OK Our guide, who spoke German well, with the website " with " discover Uja Bali has three beautiful day ... trips and even a beach, where it for snorkelers to see anything was. As we only have bed and breakfast, and evening always typical Indonesian wanted to eat, we enjoyed a cafe on the beach or Kesuma often been in diversity. All in all a nice stay on the island of the gods. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    3.0
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Katrin
Lovely hotel with wonderful garden
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • April 2011
Not quite new anymore but well-kept area in the midst of a lush gardens on the outskirts of sanur; good starting point for excursions on the island; good shopping and restaurants in the immediate vicinity read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Irina
More shine than reality
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • April 2011
The beach is a very big disappointment, we already knew from the high and low tide, but the beach was very dirty and full of trash, one thought the section by the water do not belong to the hotel, since there was never cleaned. The room was just OK although we very many strange bugs in the room and every night had to destroy countless larvae. Cleaned only, after the Putzboy a message written and have enough tip put down. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    2.0
    Overall condition of the pool area
    3.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.2
    Proximity to shopping areas
    2.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Jessi
Hotel in a central location
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • April 2011
A great low budget hotel, a perfect kitchen-very varied, tasty perfect, a big and very good breakfast buffet. The service of the staff very well organized. For entertaining in the evening is provided. The rooms were not so good, according to our opinion rather old and very, very dark and probably in need of renovation, but the tastes, as we know, are fortunately very different. Otherwise, if you like, definitely a good place to stay in sanur to a Bali holiday. The pool and beach bar were great! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Hartmut
Good hotel in a good location with great service
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2011
Hotel is very recommendable. Nearby there are several restaurants with very good prices. Nice courteous staff. Many possibilities for excursions with destinations throughout the island at a good price it was great holiday! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Sandra
Great quiet hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2011
Price/performance ratio in this hotel was very good. Breakfast was also very good. On the day of arrival we were given a room with a door to the other room angs what we, of course, have complained, because we could hear everything from the neighbors. They told us to another room without problems. On the whole the Mercure really great you feel really comfortable. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Georg
Secondly-and certainly not for the last time here archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2011
The friendliness, helpfulness and the satisfaction of the staff to speak German and to learn, was the first time already and has noticed until today. Gardens and beach were daily lovingly maintained. Some German guests preferably by taxi from Mr N., p. Tel .08164747792 companies; he speaks very good German and is a pleasant companion. (in comparison to the Tour operator you can save a lot of money with him) read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Enrico
Quiet hotel with great attached garden archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2010
Hotel set in a quiet location at the end of Sanur with great attached garden. There were always plenty. The guests were very mixed. A lot of Dutch, many Russians, who always tidy behavior, a few Germans, Asian and Australians. Breakfast was perfectly adequate for a longer period of time, also acceptable. Our room was cleaned daily to our full satisfaction. When criticism would be the high Kinderpreis our five year old (who simply for our daughter that is not very family friendly laid out. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Jaqueline
Bali complete disappointment archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2010
Breakfast buffet was okay, the cleanliness in the restaurant was to be desired ( partly unclean dishes, seats stained). no atmosphere, rooms beautifully Totel worn, but bathroom fixtures and tiles ( furred up, toilet seat brown instead of white, cistern stained, towels gray and old ) nice, manicured grounds, beach + water disappointing as dirty, mats () stained and old, the friendliness of the staff was missing partially very! Bali - paradise island - never come back, it feels like you're staying only ripped off, ( be careful currency exchange!!! ) Everywhere it was dirty, although Bali lives from the ... tourism don't understand there is nowhere in tranquillity go, without a " How are you, transportation Sir, look my shop" and constant horns the cars read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
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Vanessa
Superb hotel, with great lager, gladly again archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2010
Great hotel and very nice staff, we will return again time. Many small well priced and good restaurants nearby, as Mama Putu. Yogi www travel guide is highly recommended. Balisuperreisen. Com read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Tanja
Nice hotel in a good location archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2010
We felt very comfortable in this week. Good location for access to the many attractions. Breakfast buffet very varied and tasty. The room was also very nice and modern. The pool is very nice and clean, beach chairs were a bit uncomfortable. Within walking distance (about 10 minutes) of Sanur City walk, there were lots of restaurants, cafes, Hardys and small stores. We especially want to mention the Mama Putu - very cheap and delicious ( from the hotel re). The Caesar, Casa Luna, massimo ( Italian). Massage li next to Mama Putu, very good and about 8 euros per ... hour. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Irina
Never again Bali! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2010
Beach and ocean were the dirtiest places we have seen before. A cleaning practically non-existent. Two construction on the plant will all the cake. All complaints and complaints were ignored. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.0
    Quality of the beach
    1.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    3.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    2.0
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Alexander
The dirtiest beach ever! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2010
The most expensive and at the same time worst holiday of a lifetime. The sea was almost the whole time so dirty that bathing was impossible. The Strandsäuberung is inadequate. Complaints ( friendly) ignored. Breakfast and the room were okay, but not at these prices. The drink prices on the grounds are a joke. Apart from a few exceptions, the whole island was totally dirty and you can speak with anyone without that will immediately tried to sell something. The people are similar pushy as in Egypt or in Turkey. Bali has its reputation as "island" absolutely not ( more? ... ) Deserves. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    1.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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