Hotel Grand Hyatt Santiago(5 stars)

Avenida Kennedy N 4601 View on map

Average rating

4 hotel reviews

    Rating by categories

  • Hotel in general
    5.8
  • Room
    5.6
  • Service
    5.9
  • Location
    5.0
  • Food and Drinks
    5.8
  • Sport & entertain
    5.5
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4 reviews for this hotel sorted by travel date
Kristof
Best hotel in Santiago
  • Recommended hotel
  • Singles
  • Business trip
  • June 2013
The Grand Hyatt in Santiago is one of the most beautiful hotels I've been to. The building is a round glass tower, with glass elevators in the middle, overlooking the mountains of Santiago. The rooms are very spatious with great surround system and B&O design televisions. Bathroom is luxurious, with separate toilet. The staff is superfriendly and the hotel has a great ambiance with a piano player on the ground level every night. Breakfast is exceptional (some of the best criossants and choices of tea's i've ever seen). Also the restaurant offers exceptional meat and fish dishes. There is a ... bar which offers great Chilean wines and music in the weekends. Facilities wise, amazing fitness with brand new equipment and even two tennis courts outside. Really an unforgettable experience. Regular choice for weddings. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Peter
Grand Hyatt with a view archived
  • Recommended hotel
  • Couples
  • City break
  • August 2012
Well if the first impresions counts then in this hotel it worked perfectly. The view of Andes from its three-storey club lounge where we were checking in was spectacular. Checkin was smooth and our room available immediately even though we arrived early in the morning. Room itself on the club floor was apparently same as all other rooms in the hotel and was modern, spacious, comfortable and had one of the quietest air conditioning in my hotel experiences. Location is in safe and modern district, few meters from big shopping mall and about ten minutes walk from high-end shopping street. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Christian
City hotel of the upper class archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2012
The Hyatt has its price, is however as a city hotel of the upper class also nothing to be desired. For a longer stay surely not necessary, but for the business after a long flight a very good choice. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Philipp
3 weeks in November 2008 archived
  • Recommended hotel
  • Singles
  • Business trip
  • November 2008
Had a excellent and very comfortable stay at the Grand Hyatt Santiago. I would definitely stay there if I would return to Santiago, staff was very friendly and helpful. The management made every one of my wishes possible, and paid a lot of attention to our needs. We booked almost the whole hotel during some time and I think everyone was very satisfied with their stay. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close