Hotel Barceló Puerto Castillo(4 stars)

Avenida Del Castillo S/N Caleta De Fuste S/n Show map
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Average rating

5.4/6

14 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    5.3
  • Service
    5.7
  • Location
    5.6
  • Food and Drinks
    6.0
  • Sport & entertain
    5.3
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5 hotel reviews in Englishsorted by travel date
Silvia
Would in any case go back

  • 5.4 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2012
For families very recommendable everything easy to reach no long paths. With a car you can then the whole island explore. As rather in the middle the islands is it everything easy to reach. The best are the animations! read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Gerd
Bungalow superior highly recommended archived

  • 4.7 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2010
We had a wonderful stay at Caletta del Fuste. The bungalow we chose superior with generous terrace with sea views and direct Standzugang was very, very nice. Unfortunately, the pool area may not be the ungefließter Renner (sea water with much chlorine) and annoying beach chair-Reservers (German bad habit). This was made for the all-inclusive clientele more important than the great beach bay. The food (half board) were good. But the atmosphere in the dining area was a cafeteria very close. So if you are looking for peace and quiet, should rather on the beach. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    2.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Bernd
Relaxing holiday in a cozy apartment complex archived

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2010
We had a very nice, clean apartment with views over the ocean and the marina of Porto Castillo. The area was relatively new, and in our opinion very highly recommended. The restaurant offers a rich breakfast and dinner at the quality we had no complaints. The staff was very courteous and helpful. Overall a good holiday. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Thomas
A hotel complex, does not deserve! archived

  • 2.0 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2010
The room numbers 1000 (bungalow) are in a very poor condition. Bathrooms and kitchens are filthy, were badly kept clean. The towels were only changed once during the week in spite of many complaints at the reception. The whole area was only in the areas of the bungalow's very clean(grounds), in the areas of the pool's very dirty. Here were not the trash can still other(cigarette butts, cups etc. Next day cleared away. Also the parts of the all inclusive guests were not kept clean, it looked lunch's from like a battlefield and after dinner, you can not use these ... rooms. Considering that we had booked a 4 star area is definitely not recommend this hotel to others. The breakfast was always the same, at dinner were always different motto's what to was represented. read more
  • Room
    1.0

    Size was ok, otherwise very dirty and not well maintained. sheets were cracked, was built in the whole week only 1 time. cockroaches and ants, where we were also alloted after a complaint, a spray placed in our room.

  • Gastronomy
    0
  • Service
    2.0

    Room service a disaster, otherwise only 2 stars. German was spoken, complaints were not been actively pursuing

  • Sport & Entertainment
    1.0

    We almost every day on the beach as it was quieter. man made beach, sea only with shoes to enter. There are a lot of Poland were there is there have been very noisy in the pool areas.

  • Hotel
    2.0

    The room numbers 1000 (bungalow) are in a very poor condition. Bathrooms and kitchens are filthy, were badly kept clean. The towels were only changed once during the week in spite of many complaints at the reception. The whole area was only in the areas of the bungalow's very clean(grounds), in the areas of the pool's very dirty. Here were not the trash can still other(cigarette butts, cups etc. Next day cleared away. Also the parts of the all inclusive guests were not kept clean, it looked lunch's from like a battlefield and after dinner, you can not use these rooms. Considering that we had booked a 4 star area is definitely not recommend this hotel to others. The breakfast was always the same, at dinner were always different motto's what to was represented.

  • Location
    4.0

    Location was good, by the sea. Aircraft noise as the brochure could hardly hear it. Shopping in the area or not far away.

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Steffi
Relaxing holiday with a few drawbacks archived

  • 4.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2010
The hotel is located directly on the beach and was absolutely huge and so was within walking distance of the meals a huge rush. The food was okay, but not exceptional. Nice were theme nights such as Mexican or Chinese. The beach wasn't very nice and into the water could only be described as beach shoes, which was very disappointing. But if you walk along the promenade there is a nice beach, the this compensated. Our bungalow was newly renovated and nicely decorated. The cleanliness of the cleaning ladies sometimes left something to be desired. The cleanliness was ok, except ... for the pool.Around the pool were stümmel cigarettes everywhere. read more
  • Room
    5.0

    Nice bungalow, renovated.

  • Gastronomy
    3.0

    As already said, the food you could enjoy.

  • Service
    4.0

    The staff was always friendly and helpful.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    The hotel is located directly on the beach and was absolutely huge and so was within walking distance of the meals a huge rush. The food was okay, but not exceptional. Nice were theme nights such as Mexican or Chinese. The beach wasn't very nice and into the water could only be described as beach shoes, which was very disappointing. But if you walk along the promenade there is a nice beach, the this compensated. Our bungalow was newly renovated and nicely decorated. The cleanliness of the cleaning ladies sometimes left something to be desired. The cleanliness was ok, except for the pool. ;Around the pool were stümmel cigarettes everywhere.

  • Location
    4.0

    The location is nice and you can find some bars and shopping possibilities in the town. Many bars are English pubs ..... I personally not so good. What I really recommend is the tapas bar "El Capitan". Nice ambiance and good food. The bar is run by an Austrian. There were also drinks in the cafe " Nero" and cafe "Mozart".

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