Hotel Imperial(4 stars)

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Average rating

87 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.2
  • Service
    5.0
  • Location
    5.6
  • Food and Drinks
    5.3
  • Sport & entertain
    4.9
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32 hotel reviews in Englishsorted by travel date
Dominik
When we arrived there was a negative surprise
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
On arrival were told, that we were on the ' Imperial apartment hotel' were transferred, because with our room a water damage has occurred. During our entire stay this do not harm fixed, so we in the other hotel had to stay the our opinion not the same standard as the ' holiday apartment hotel' has. Also the tour operator from Neckermann was bad reachable, there never in the hotel and the telephone was no one ran. Unfortunately. read more
  • Room
    4.0
    Cleanliness & linen change
    4.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Marco
Our vacation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
For families with small children can this hotel be recommended. We would gladly come again! The food was very good, the waiters very pleasant, the dishes varied. The ladies at the reception could have been a bit friendly his. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Petra
Very friendly staff, nice location
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2012
Comfortable clean hotel. The staff is very friendly. Breakfast and dinner buffet very versatile. Great child-friendly. The beautiful beach and the sea are right in front of the door. It was really Bella Italia. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Klaus
Centrally located hotel with good evening buffet
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2012
Very beautiful, central hotel, with great buffet without crowding. Beautiful pool area, directly at the beach. Child care is there by the pool, but unfortunately not zuverllässig! The morning buffet was OK but the coffee was very BITTER! You have to other coffee at the bar order. Dinner buffet was very good. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Mathias
Pure relaxation at the sea!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
This hotel offers children-and entertainment for the adults at. The children are busy and so the parents too could have a relaxed vacation. We really enjoyed it. The pools are super and also offer a lot of variation, for example massage jets. You need only the promenade to cross and already one is at the hotel's own beach. There each apartment has a couch, a chair and an umbrella. The food tastes very good and there is certainly something, as all food in buffet form to be taken. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Bettina
Great holiday
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
Very family friendly hotel. Dining room unfortunately very narrow and the staff are very fast with the plate clears (partly one had still not even the last bite down there already disappears the plates). Playground ok. Pool super, staff are very friendly, everything very clean, animation respectively child care great. Highly recommendable. Massive balcony with the apartment! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Martin
Clean hotel, speedy staff, good food.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2012
Great hotel. Not cheap but good value. Very clean. The employees are very attentive, accommodating and quick but not hectic. The food from the buffet is varied and very good. Empty plates from the dining table immediately cleared. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
    Other leisure activities available
    5.0
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Günther
Great for family with small children
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2012
Definitely recommendable for families with small children; large pool area and direct proximity to the beach; restaurants and shops in the direct vicinity; big balcony; size of the apartments is sufficient read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Inna
Hotel has not our expectations met
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • April 2012
If you're looking for good food lies I wouldn't recommend the hotel. We were last year in the Hotel Savoy Beach, and it is a lot better. The playground is outdated and the Indorspielplatz is for a family hotel way too small. The animation was until half twelve so loud, that my child could not sleep. The room was big enough and the staff very friendly and helpful. The hotel is worthwhile rather for extended families as you for children until 5 years not pay, otherwise the price-performance -proportion not so good. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Manfred
Nice holiday.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2011
Front desk was very good ., contrary to some other reviews. I think if I wanted something to complain. It was a nice holiday. A small note. Sunday is gala evening, the dinner is a little different than the other days. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
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Franz
A great beach holiday!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2011
From booking to check out a really great family vacation. I would recommend this hotel for families with children at any time. Only due to the large number of pushchairs the elevator concept needs to be reviewed. (Very narrow and congested at peak times)! Rentals and the need to get the service. But this can be rectified in the winter months. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Andrea
Super nice holiday
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2011
Contrary to some prophecies of doom, was the hotel, the food, and service undSauberkeit fully in order. The hotel can recommend to 100%! You may be aware, that it was a family hotel and therefore noise must be taken into account. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Gabi
Great holiday!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2011
My conclusion: the ladies at the check in were great-friendly! How it into the forest inside echoed, so it echoed out. Itself nice smile and be unstressed, the ladies did not put under pressure. But for most people arriving, the only personnel totally tired, it is the staff then friendly? I found the ladies very, very helpful and they are even for a Chat, if not many people want motzendem tone in... In this hotel we in any case again-a great hotel, centrally located and Right on the beach, the food was delicious. 4-star category the typical for Italy evenly. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Thomas
Absolutely fantastic and friendly
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2011
Would go again! Great apartments with huge balconies and kitchen; extensive buffet with excellent cuisine; entertainment ; huge indoor and out door's play area; pool landscape in three different depths and enough beach chairs at the pool Up on the slow elevators can I cannot fault this hotel! Super read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Jana
Not worth of four stars.
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • June 2011
We start with check in, genervtes staff and null Bock. A suit-case would not have been bad car, then wait eternally long on the elevators. We booked an apartment and expected at least in the kitchen a Easch -cloth and detergent, but the was none. The furniture was dated, the bed to small or to short. Under the sofa bed we found salt rods from the previous guest. The ahwahnee-safety deposit box (a wall built-in shelves) is not more the current standard. Air conditioning in the room is not regulated. Could not lock the door from the inside you, bad ... for families with small children, like the want to wander, to influence or night before to be protected. The volt is why build dinner always the same: noodles, Kartofeln, french fries, vegetables, roast and crust. The air conditioning in the restaurant a catastrophe, a bitterly cold-complaints were many guests, but in vain. Something would be weaker regulate OK. Therefore, you could in the evening to eat long wear. We will be again our holiday in Germany, because this standard, better quality and a better around we found here was not before. Four Stars is not worth this hotel, there is also a flat screen TV in the room no complaints from. read more
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.8
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Nina
4 star standard here not to justify.
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • June 2011
The service staff in the restaurant was very friendly and tried hard. The ladies at the reception can you not say this: on the question, whether it is in the hotel, was a said in passing, that it degrees not working, but one after a code could, as soon as you need it. The receptionist ignored us remaining first and then to a code when we asked, she gave him without us us all to look at. It was at the reception past, you were not greeted still looked at. In the course of the week you got from the ... reception only unfriendly answers and we were treated in a patronising. The Internet worked two days out of seven. My sister and I (23 and 26 years) in the short term with our parents in the vacation went, we shared four us to the apartment from my parents posted. My sister and I slept on a sofa in the living room for 20% reduction per person. Despite our young back each morning I had back pain, for a week's stay this is recommended not to sleep solution. The pillows were hard and thin. In the bathroom were missing towels and toiletries for two people, although this had been declared. Furthermore, you could not lock the toilet, it was missing the key. The animators were very nice and friendly, but not pushy at all. Very pleasant. The pool is large and well maintained. The four stars this hotel because of the bad service charge and the defects in the room not to justify. read more
  • Room
    3.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    1.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
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Carmen
Nice family hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2011
Price/performance ratio in the off-season OK. Hotel for families with infants in good condition. The general competence and the foreign language competence of the ladies at the reception is unfortunately to be desired. read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    3.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jasmin
Has not our expectations. archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2010
The room are not on the newest conditions. scha kidney are missing, but old chewing gum stuck in it. Stove was broken. Pool tiles-risk of injury. Table-ware not clean. Fridge broken and moldy read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.5
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
  • Hotel
    3.7
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
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Sven
We were this year for the second time, top archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2010
We were this year in June (see review) and here in August five days long. again what can I say, it was again once everything was of the highest quality, thank you to our table waiter Stefano, was also our small time covered what always with helpfulness and a 'Bull' to the side. Some of the staff including the chef, the waiter, the bartender and the nice service at the pool bar were reminded even on us. The only negative was the the entertainment noticed what something for the children in the June something better was, what, in my opinion ..., as to the motivation and the animators was training. All in all but absolutely to be recommended, especially with small children, of course, if you comes. That is why I also understand some negative evaluations 'cast ' being deployed for this apar hotel not, you can make it much much worse in italy also. This hotel is great-and we will be back next year in June again! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Andreas
Nice family vacation with two children archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2010
Very nice family vacation. Distance to beach was good. Food was very good. Also our children always found something what they tasted. It missed only Schokomoussou and ice cream for dessert. Bicycles (with seats) could be borrowed for free at the reception activities. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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