Hotel InterContinental Chicago(4 stars)

505 North Michigan Avenue 60611 Chicago View on map

Average rating

23 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.2
  • Service
    4.8
  • Location
    5.6
  • Food and Drinks
    5.4
  • Sport & entertain
    5.1
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10 reviews for this hotel sorted by travel date
Soi Ha
Very central
  • Recommended hotel
  • Couples
  • City break
  • April 2014
It's a great located as central as it can get in downtown Chicago. The hotel facilities are great. The rooms clean and spacious. The only complaint I have is the receptionist who gave me and my friend the wrong type of room. We had to drag our many bags back to the reception and demanded the correct room. The receptionist was literally mocking us as we were in this hectic situation. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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German
Super central location and great amenities
  • Recommended hotel
  • Couples
  • City break
  • August 2013
Hotel is located just on Michgan Avenue between Lincoln and Millenium parks, 10 minutes wall from navy pier, on main shopping area and very close to excellent restaurants. Forget about public transportation - everything just in walking distance. The hotel itself is excellent - will definitely come back! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Christoph
Lovely hotel with perfect location
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2013
Perfect at the Michigan Avenue located city hotel. At grand tower, the rooms are being renovated. The rooms in the historic tower are larger but not as modern and clearly louder (street noise). Good room service. Unfortunately the hotel has no lounge. Parking is very expensive so better without your own car. The historic pool although it is very nice, but for small children unsuitable. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Janusz
Magnificent Intecontinental!
  • Recommended hotel
  • Singles
  • City break
  • December 2012
Maginificent Mile Intercontinental is very well located - in the heart of Chicago Downtown. Before the main CONS of the hotel was not hotel restaurant - it changed when Michel Jordan openend his steakhouse as the part of the hotel. The renowation of main lobby by adding screen wall at the main wall added to the hotel some more modern look. The main CONS now is the lack of the club lounge, which is usually great place to escape in other Intercontinentals all over the world. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Hajo
Beautiful Traditional hotel in the heart of Chicago archived
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • September 2012
For my short stay in Chicago was the intercontinental perfect. The room was huge, tastefully decorated, bed and bedding extremely pleasant, and the bathroom not really ideal, but still one of the better, the I hotel up to now had. The frontdesk employees are not all right friendly, but the rest of the staff are extremely helpful and nice. The price was oK-I had to book at short notice, and the interconti relatively cheap-, but the prices for Zusatzleistungen are outrageous ($18 for one day Wi-Fi). The location at the Michigan Avenue is great, with several important bus stops on ... the doorstep, and so central, that you from the John Hancock center in the north to the art Institute in the South a lot even on foot easily accessible. I could absolutely imagine spending, to stay here again. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Alexander
Rather disappointing... archived
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • March 2012
Unfortunately this hotel in Chicago the name intercontinental does not really deserve. The standard rooms are small and dark, the bathroom in need of renovation. Internet costs, for the United States actually untypical, extra 19 dollars per day. The hotel own restaurant offers quality, is however definitely overpriced. The indoor pool last minute due to defects closed. What however it is very positive, is the really central location. It is reasonable value for money not really. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    1.0
    Overall condition of the pool area
    1.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
Close
Michael
Very beautiful and stylish hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2012
the hotel is wonderful location directly at the Michigan avenue in downtown Chicago. from here, it is easy to do business in the Loop or shop. everything was very edl and classic furnished. A eye catcher is the old swimming pool. highly recommended though not so cheap. read hotel review
  • Room
    5.0

    If you typical classic american hotel room is the place to be.

  • Gastronomy
    0
  • Service
    4.0

    Room service took a very long time.

  • Sport & Leisure
    6.0

    Great pool and good fitness room

  • Hotel
    5.0

    the hotel is wonderful location directly at the Michigan avenue in downtown Chicago. from here, it is easy to do business in the Loop or shop. everything was very edl and classic furnished. A eye catcher is the old swimming pool. highly recommended though not so cheap.

  • Location
    6.0

    great location- everywhere in shortest time

Close
Hui
Excellent location archived
  • Recommended hotel
  • Friends
  • Other stay
  • January 2012
I love the location very much, close to all the shopping mall and good restaurant. the Hotel seems not very new but very clean and quiet. It was christmas season during my stay in that hotel. There's steak house owned by Michael Jordan. I love the steak, it's expensive but really good. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Michael
Top business hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2011
The wonderful equipped the hotel is perfect for business travellers. Good connections and within a few steps in the loop (downtown). Also the shopping streets are not far. The rooms are tastefully equipped and, above all, very clean. It is a delicious if not reasonable room service. I would highly recommend this hotel. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Karl-Heinz
Solid value for money archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2010
Very fine hotel in the middle of Chicago. Our double room was at our surprise quite generous. Decor was very furnished to a high standard-the mattress the King bed was but unfortunately way too soft, but of course no downside for the hotel to be-as the tastes and needs of different. Breakfast was OK, a bit more selection would have but in the face of the name 'intercontinental' not hurt. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close