Hotel Kenzi Club Agdal Medina(5 stars)

Avenue Mohamed VI Zone Touriqtique Agdal Show map

Average rating

35 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    4.9
  • Service
    4.7
  • Location
    4.4
  • Food and Drinks
    5.1
  • Sport & entertain
    5.0
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10 hotel reviews in Englishsorted by travel date
Wissal
Family hotel kenzi
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • March 2013
Price-performance ratio. Fitness room Use only for a fee, unfortunately. In nice Weather you miss it not really. Somewhat french or One should speak english and please always something Bring along a tip then everything worked great. 10 until 30 dhs is appropriate. The majority of the guests are Regular guests regularly your vacation. Few guests from the german-speaking area. Family-friendly hotel, well-kept complex. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Birgit
Relaxing vacation in a beautiful hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
Suoerschönes hotel with friendly and helpful staff, as well as at the reception, dining room, entertainment, service staff and so on. The whole area is artistic style, with many metallskulpturen, outstandingly beautiful seating. I am particularly moved, the attention to detail and the small kitten with private huts. read more
  • Room
    4.0

    The rooms were very nice, even if relatively dark decor. The cleanliness was nothing to complain about. In the shower if one should go once the mold removal. From the tour operator its, we received the communication, that the family room 2 bathrooms -1 time with a bath, 1 time with a shower - has, this was unfortunately not the case. But only 1 time bathroom with bathtub and shower and toilet and a separate toilet with sink. Unfortunately missing the angepriesenen einrichtungsgegenständer, like for instance, coffee/tea maker, trouser press, iron, dvd player and so on. This was a disappointment for us. Also the mini bar missing, only an empty fridge was available. This should you in the descriptions to change.

  • Gastronomy
    6.0

    Over the dishes in the main restaurant we can only lobendes mention. We and our grandchild with girlfriend always something found. Everything was with much attention to detail prepared and beautifully presented. The waiters were eager, the empty plates clear up and the glasses tissues. Even without giving any tip. We have our favorite waiter again and again 1 to 2 euros tip (finally life these mainly of which, you should bear in mind, if you a few thousand Euro for the vacation wrapped, should also a few Euro for the servants slope)

  • Service
    5.0

    Over the service can almost only good things to say. The only drawback were the numeracy skills of our chambermaid. You managed not, only once for 4 people also 4 towels to put, we were given only 2 towels, although we 3 times complained, afterwards we gave it up.

  • Sport & Entertainment
    6.0

    Entertainment was great, even if we you not taken into account have. The entertainers were really friendly, i especially enjoyed here rabbia? From Agadir enjoyed it, the with us' old ' especially made. But also of all other always came a friendly smile and a few nice words (even if our french is not the best), we enjoyed the well.

  • Hotel
    6.0

    Suoerschönes hotel with friendly and helpful staff, as well as at the reception, dining room, entertainment, service staff and so on. The whole area is artistic style, with many metallskulpturen, outstandingly beautiful seating. I am particularly moved, the attention to detail and the small kitten with private huts.

  • Location
    5.0

    By the swimming pool over 3000 meters high mountains to look at, is beautiful. The distance to the medina of marrakech is perfect and in a short time to overcome. The transfer with hotel buses we didn't use.

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Alfred
An oasis for relaxing with a good stadtanbindung
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
A generous laid out resort, where the day without trip or city trip to marrakech Stay can enjoy. Pleasant the free shuttle bus to marrakech. Entertainment program unfortunately only in franz. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Anna
Cultural fun sun & sunshine!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • November 2012
The hotel is great neat. Staff are very friendly. The food is very good. We had a very nice holiday. This hotel i would recommend it to anyone. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Wissal
Price-performance is okay, gladly again!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Countryside & spa
  • October 2012
Family-friendly hotel, food always freshly prepared, rich You and varied buffet breakfast, lunch and evening, No comparison to and. All inclusive hotels. Please some tip the staff send (10 dhs = 1 Euro), then one is served as royalty. Care for infants in the kids' club however Subject to a charge for kids under 3 years. Club well equipped And entertainment staff competent. Health club unfortunately Also subject to a charge, unfortunately. Besides that hotel very recommendable! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Farid
Great hotel with everything that you could need
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Hello to all the after Marrakech travel and a beautiful Hotel Club search all inclusive. Hotel altogether great. Food, room, staff everything was great despite Ramadan. I think if no Ramadan would be even better. It is located 5 minutes with a car after gueliz and 10 minutes the famous jemaa El FNA square. There are a lot of French people, Belgians, some English and some German no russians. Very recommendable read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.3
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Joachim
Very nice stay.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • May 2012
For a short break very recommendable. The shuttle service to the town center works great. The animation was not too obtrusive. Very friendly staff. The buffet was rich for every meal time. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Joel
5 star no archived
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2011
absolutely unfriendly check in, Cushions at the pool bar dirty and full of stains... Not very inviting, good food but unloving Presentation, at the end of the meal times no fill more buffet, bad breakfast buffet, on the evening cocktails are adulterated juice and alcoholic beverages. mostly unfriendly and incompetent staff... No regards, no request, no thank you... Bad service the best on this week was the weather... Every day at 35 degrees read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.7
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    1.5
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    1.0
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Christina
Simply the best archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2011
My in short is: the hotel is beautiful and really further recommendable, however one can get quite far with German not. The staff only spoke French or broken English. Most of the visitors had problems with diarrhea under other the buffet every day the same, however very extensive and there was something for every taste. The only what really bothered me was the gala dinner on new year's Eve: felt 1000 people at once on a buffet after 10 minutes it was buffet run down, leftovers on the floor and chaos in the staff. it is the best, that the ... hotel a bus city center is offered, you can use whenever you want and is free. Also the safety is not to be sneezed at, at all times of the day and night you can see private safety Companies on the hotel premises. all together a really successful vacation! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Rene
Bad food and discouraged staff! archived
  • Hotel not recommended
  • Friends
  • Translated
  • Business trip
  • December 2010
the hotel is as such really nice, a very well maintained and beautiful laid out area. the suite was very large, two bathrooms, living room, bedroom, two balconies, Hallway, 2 flat-TV eTC. BUT: the staff are extremely itself fixed. The staff the entertainers or eat in the same restaurant, on the same tables, use the same buffet eTC. Nothing against fuss, but they pushed to everywhere before, the staff of the hotel, particularly accommodating service, also the last bread, fish etc. the last. Even wine for us was no longer there. Three bottles were available at the next table at ... the entertainment. the staff preferably, be extremely. Unfortunately this is all the guests and there were several annoyances noticed it. You could, if you called again or you are right on the waiters gone, who prefer to stay entertained. at the pool bar throughout the day the animateurs sat, ate and drank, came as a paying guest you were ignored. Such bad or not Orhan service one experienced seldom. since only one: bottles of wine from the restaurant itself from the shelf and in room drink, because this is something which nobody interested. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    1.3
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    1.0
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