Melati Beach Resort & Spa(5 stars)

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Average rating

71 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.7
  • Service
    5.5
  • Location
    4.7
  • Food and Drinks
    5.4
  • Sport & entertain
    5.2
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41 hotel reviews in Englishsorted by travel date
Davide
Top 5 star hotel in koh samui
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2012
Very beautiful hotel gladly anytime again again... Beautiful private beach 2 top restaurant 2 great pool a pool only for relaxing other pool direct sea view. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Bernd
Dream holiday on koh samui
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The tour company ewts Köln is exemplary. The hotel more than recommendable, is located in a beautiful garden of palm trees (with water feature). The premises friendly bright, the gartenpool clean, flat screen tv and the lush flower varieties. Since only 79 units, not crowded and noisy. The staff extremely friendly and attentive. All wishes were fulfilled. With my disease the swiss manager turned on, he was especially nicely helped me. The food is for thailänische conditions probably expensive, but freshly prepared and tastefully, the unique service. For a relaxing beach holiday with all around spoil-program the resort is very ... recommendable. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Klaus
Really nice, just not a 5 star resort
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Quite beautiful tropical plant really quiet and lonely beach. Some of the double rooms and pool villas in very different variations. 2 pools, one of them very quiet, ideal for relaxing, since only for adults. 2 restaurants, one of them directly at the beach. This unfortunately completely neglected and dirty. 5 different strandmöbelarten are somehow and without recognisable system at the beach. No style and no harmony. read more
  • Room
    4.0

    Our first pool garden villa was not nice. Outside as well as from the inside completely dark. You could never read, as it was dark. No chairs. The us than friendly upgrade granted presidential pool villa was large. A schlafhaus, whose middle standing bed you around. In addition a tageshaus with a sofa and tv, and a bathroom, but from the sleeping area over the garden. Decor not 5 star standard. Beautiful pool with however not very clean water. Location directly in the front at the restaurant and pool. Therefore squeal and bad smell and unfortunately also harassment by apparently the soakaway... (!)

  • Gastronomy
    4.0

    Main restaurant we didn't visit, since we in the evening in the beach restaurant right were unhappy. Unilateral, super fischlastige card. But great pizza?! (normal hotel in Thailand only in thai). Standlokal rather 3 *- bambuskneipe, the ambience nothing to target luxury standard.

  • Service
    5.0

    Consistently friendly and extremely friendly staff. Good international language skills. Room cleaning okay, but a star hotel not appropriate. Laundry service was prompt and reliable. Excellent management of complaints the management (are the usual). Than we due to not granted standard the hotel after 2 nights want to go, we were as compensation the presidents pool villa. We have not intended and did not expect, thanks... Everywhere free wi-fi, though nothing special quick.

  • Sport & Entertainment
    5.0

    Great sanctuary pool. Quiet and nicely laid out. Large hall, some beach chairs. Large main pool with pool bar (if you like ) with a great view on the sea. Directly the loud kinderplansch and buddelbereich. Nice spa.

  • Hotel
    4.0

    Quite beautiful tropical plant really quiet and lonely beach. Some of the double rooms and pool villas in very different variations. 2 pools, one of them very quiet, ideal for relaxing, since only for adults. 2 restaurants, one of them directly at the beach. This unfortunately completely neglected and dirty. 5 different strandmöbelarten are somehow and without recognisable system at the beach. No style and no harmony.

  • Location
    3.0

    Remotely, therefore of course very quiet. Chaweng or fishermen village in 15 minutes by taxi (400 tb per way). Without taxi goes nothing at all. For samui untypical bad beach. Next door dirty beach bar with amazing delicious food?! Currently large and loud construction outside of the hotel.

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Nani
Boring Paradise
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2012
The hotel is good run, that staff very friendly and helpful. However the atmosphere is rather boring, since lots of guests outward for going out to eat and the 2 restaurants little are visited. The hotel we have because ' the family friendliness' dialed, this however not confirm. There were few children, but many couples. The rooms, the garden and the overall impression is very attractive, however the beach a big disappointment. Small, stony and the staff relatively little dedicated. A shuttle bus after Chanweng will be charged the hotel with 100 Bhat per person instead of it as a ... service to offer. Recommendable are therefore rather hotels in 'the city', the more variety promised. read more
  • Room
    5.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    2.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Michael
Wonderful peacefully located hotel with excellent service
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Dreamlike complex with two restaurants ( price like in Germany) Alternative right next to the hotel a beach restaurant, very quaint and cheap. Beautiful quiet beach and first class service. Several pools, all very clean and well-kept. read more
  • Room
    6.0

    Depending on booked facilities. We had a grand deluxe room, huge. You are in small houses in the garden located. Coffee and tea included Very clean. Free w-lan.

  • Gastronomy
    6.0

    Two top restaurants with very good food. Very pleasant ambience with highlights for example live music, themed evenings and fantastic buffet on the beach! Food international and the great thai cuisine! Price about food for two persons depending upon choice 50 to 65 Euro. Alternative is next to the hotel a beach restaurant in the traditional style where you circa 25 Euro eating and drinking for two people order can. Definitely seafood thai style ( barracuda from the grill and king prawns order)

  • Service
    6.0

    Very friendly and attentive staff. A bit of English if you can. Cleaning of the rooms twice a day with all the bells and whistles.

  • Sport & Entertainment
    6.0

    Fitness center, spa and very good loungers at the pools and at the sea. You should however take shoes. Could but also be borrowed on site. Highlight - happy hour spa for 500 Bath ( 12,50 Euro) the hour by the pool. Thai massage or different other. Very good! Toilet attachments abundant and absolutely clean as always a lady is present.

  • Hotel
    6.0

    Dreamlike complex with two restaurants ( price like in Germany) Alternative right next to the hotel a beach restaurant, very quaint and cheap. Beautiful quiet beach and first class service. Several pools, all very clean and well-kept.

  • Location
    6.0

    Location very good for all who like it silent. The hotel offers a shuttle service to Chaweng and fischermens village. Taxis from hotel available. Shuttle bus per person 100 Bath ( 2,50 Euro). Excursions the best on the tour operator book. Well organized and you are insured. ( meiers world trips we had booked) Since we still therefore prefer for us a very good. If you want more nighlife, 15 minutes drive.

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Carmen
Beautiful bliss
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2012
Great hotel, excellent service. Very relaxing location. Hotel is a little further away from town but well worth going and staying there. Hire a bike or car to get around the island. Hotel staff go out of their way to make your stay very comfortable. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Eduard
Worse beach and location, friendly staff
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • May 2012
The hotel lies off the beaten track, no possibilities to shop nearby, the beach is not nice. The rooms are big and beautiful, clean and lovely area. Friendly staff, food was good. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.7
    Quality of the beach
    1.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
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Brigitte & Helmut
Recommendable, in a bay lain hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2012
The hotel lies in a somewhat remote small bay and is ideal for those looking to relax. It has a wonderful garden area with a Bach and Wassenfällen, through the whole complex attracts. The pool at the sea is large enough at a few Laps, afterwards you can at the pool bar refresh. There was however still another second very quiet pool without children in the garden area. The breakfast is excellent and varied with always fresh fruit and freshly prepared fruit juices. The beach is through the bay not very big ( no mass tourism) but nicely situated and ... you have to far into the sea go in order to swim. We had a pool garden-room, that very big and well equipped was. The next small town is about 25 minutes away on foot. Taxis, average 400 Baht per drive ( sometimes can one also over the price negotiate) costs in the long run too much, but with a scooter, for 200 Baht ( about 5, -€) on the day (on the hotel booked 300 Baht) gets one is on the whole island flexible, can excursions to the water falls, big Budha or grandfather and grandmother rock undertake, save the more expensive, guided excursions and fun. On the left you get used to it quickly and with a map one comes also good alone and can his tour individually designed. We ate evenings not in the hotel, as a five star hotel logically is not cheap (it but noisy other guests very good). Directly next to the hotel (over the beach to reach) there is a less expensive simple local or one drove with the scooter to Chaweng or Fischer's village (each about 15 to 20 minutes) and can eat, shop or isator go to on the next day in the beautiful hotel complex back from the hustle and bustle to relax. The staff were always very friendly and helpful. You could a beautiful Thai massage 60 minutes for 600 Baht ( circa 15.-€ ) allow and relaxation ( is clearly outside also a bit cheaper) or in the small, but sufficient gym play. We really enjoyed it and we would stay in this complex go. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Marco
Honeymoon of the finest quality!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2012
In May we spent our honeymoon in Melati beach and it was the best vacation our life! The service and the staff are first-class, everyone is very friendly and accommodating. Also extra wishes were fulfilled without problem. The complex is exceptionally beautiful in a wonderful and maintained garden with stream. We had a garden pool villa, the private pool was cleaned every morning. The hotel is perfect for peace searching, without animation or something like that. Particularly beautiful it is also at the Sanctuary pool. Definitely the cocktails try! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
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Sascha & Nadine
Dream vacation in the great friendly hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2012
We have 10 wonderful and dreamlike days in Melati beach. Particular emphasis should be on the staff's hospitality, as well as whose willingness to help. Whoever is looking for rest and relaxation, this is exactly in the right place. Is very recommendable the Melati spa. We have often the beach-restaurant next to the hotel visited, since the prices here are lower and very good food is. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Felix
Dreamlike 2 weeks
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
2 fantastic weeks on KOH Samui. The hotel staff was extremely friendly and accommodating. The complex is very well-kept and leave nothing to be desired for the, the rest and relaxation search. The hotel is located in a relatively secluded bay KOH Samui, secluded from usual hustle and bustle like for instance on Chaweng or lamai beach. For those seeking tranquillity a dream. Transfer from the airport no 10 minutes. To do the shopping need a scooter or a taxi to be ordered. There are no serious Einkaufsmöglichkeitebn to reach (4a 5 kilometer to next shopping Mall ). The price ... you have to in the hotel on European prices set. A Standardgerich in the restaurant ( Curry with rice) costs in the hotel cIRCA 350 Baht, in which restaurant 20 meters further in the neighboring bungalow area 150 Baht. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Robert
Paradise
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2012
We spent six (6) days and five (5) glorious nights at the Melati Beach Resort & Spa a most memorable experience we will not ever forget. Melati is an immaculate resort with all you’ll need for it to be a honeymoon stay or romantic getaway. We stayed in the “Presidential Suite” and loved all the amenities associated with it, especially the private pool. The resort also offer island excursions which we indulged in two (2) the Elephant Safari and sea snorkeling both were fascinating experiences. We plan to make this our annual anniversary getaway with many thanks to the staff ... (Noni, Tien, and Ray) and the chiefs/cooks who prepared our delicious meals (seafood is sumptuous). Highly recommend. Robert read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Karolina
Jasmin, a spa paradise
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2012
The hotel Melati (Indonesian for JASMINE) pleased us. It is an oasis for people, the peace Searches recharge your batteries and want. Someone, the adventure, is here at the wrong place! The objective is clear-cut: relaxation and enjoyment. The property, the food, the beach, the weather and the people-all perfect. We have tried very many spa services (Thai massage, milk bathroom, Oil, Manicure, Pedicure). Tenders shall be very recommendable and not as expensive as in Germany. Please do not comparisons with bargains at the beach. There is of course everything much cheap, but the atmosphere is not the same. And ... Melati -SpA is deservedly awarded. The quality and the friendliness of the staff we have nicely surprised. The check-in process in the hotel we would like to recommend. We have nearly without exception in the hotel eaten and drunk and never more than 25, to 40, -€ for the two of us spent the day (cocktails already included/happy hour notice). Someone all inclusiveYou are looking for culture, is definitely in the wrong place. We want and the partly bad reviews not understand. You should please inform in advance, where one flies. Samui is no all inclusive-Paradise and Melati is a five star hotel with appropriate revelation. Our in short all in all: if Samui, then Melati! P. P. whoever complained here, is madness! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Simon
Great place for short stay 4 nights Max.
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2012
Great short time place 4 nights is plenty foe 2 people would be a bit boring any longer.Not a place for the very active if want action stay on the main beach side.But we stilled loved it. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Katja
Decent, but very isolated hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2012
the hotel is very remote. Public transport does not exist, you must about 20 to 30 minutes run, to a main street with cheap taxis to come. The hotel is but an expensive taxi. The simplest way to rent a scooter, but extremely dangerous, traffic and chaotic transport. The hotel offers for 2,50 euros(100 Baht) per person and trip a shuttle bus to Chaweng, the price is fair, Abfahrszeiten to 14:30, 21:30 back. Is worthwhile from time to time time. ( compared to the expensive taxi( 10 euros back, 20 euros back, at night and when it ... rained, the taxis are expensive). We had uS bicycles rented from the hotel (children, but we were flexible and independent. the hotel restaurant are extremely/ridiculously expensive. At the beach directly next door has a small guest house a restaurant, the prices at first sight reasonable, but the portions are mini and it didn't taste especially good. In Chaweng there is a excellent Italian, the Pregeo. If you don't lunch and evenings in the hotel want to eat, it is difficult nourishment. nearby there are hardly any excursions. But if you drive 30 kilometer however, you can in the beautiful mountains come. the beach is very narrow, with wall and out-look bags repaired. The sea was very cloudy, snorkeling one can forget about them. Moreover, it stands, if you in the water and you get welts, obviously from jellyfish tentacle tapes. the rooms were pleasant large and clean. the staff friendly, but almost no English. the fitness studio was clean and well equipped (were almost every day there workout). The fitness studio was one of the reasons, why we chose this hotel. there are everywhere Mosquitoes (so bring bug spray) and many, partly very aggressive street dogs. the whole island is very expensive, food, taxi, tours and activities in the free time. we didn't like it very well, we would recommend a KOH Samui not as a holiday destination. But we do not have the hotel, but an even worse, it would be a pain became. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    2.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Patricia
Que du bonheurexcellent choix
  • Recommended hotel
  • Couples
  • Countryside & spa
  • January 2012
superbe hotel de grande qualité avons l'habitude des 5 étoiles et celui ci les vaut bien excellent séjour nous y retourneront le personnel très à l'écoute les repas super 2 navettes pour chaweng c'est très bien autrement possibilité de scooter ce qui est super pratique et facile pour un prix dérisoire à la journée que du bonheur magnifique hotel avec des cascade 2 piscines rien à redire chapeau merc i pour ces super vacances read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Andy
Rather 4 as 5 star
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2012
We had a pool villa for fourteen days booked. The staff were very friendly and helpful. The service in the restaurant was however very mitarbeiterabhängig. The prices have 5 star quality, but from a five star hotel I expect in 14-day stay throughout first class service. the hotel I would 4 stars. this was unfortunately not always the case. the hotel is very remote, who absolute peace searches and is ready to price to pay, the is right at home here. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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Andre
Bad!
  • Hotel not recommended
  • Couples
  • Beach holiday
  • November 2011
Stayed at Melati beach property from the 30th to the 3rd of November in a Pool Villa, as part of a honeymoon. We booked our stay direct with the reservations area as we had trouble with the online booking site, in some instances we were waiting up to 3 days for confirmation or responses back on email quereies. read more
  • Room
    5.0

    The room and facilities of the hotel are absolutely superb, everything was well maintained. We did have a small incident of a leaking airconditioning unit, which was discovered by the evening turndown staff one night, however, this was fixed promptly, despite being at about 8:30-9:00pm in the night. No problem, thoroughly enjoyed this aspect of our stay.

  • Gastronomy
    1.0
  • Service
    2.0

    Upon arrival we found the checkin staff most helpful and welcoming. On the final night of our stay, we were invited to attend a dinner at the more formal restaurant near the lobby. Throughout our stay, the beachside restaurant staff have been great, very friendly, great service, and make it a point of interacting with their guests, another highlight of the hotel. We accepted this invitation to the dinner and booked in a table. Unfortunately to say this is the start of our negative experience.Upon arrival to the restaurant that night, we were not welcomed to a table, and waited in the entrance for quite a while, the food was below average, with not many choices and well below the standard shown in the rest of the hotel (as an example, it was quite overcooked and quite boring). Service from the waiting staff was slow at best, it was quite an effort to get the attention from any of them, as they spent more time talking amongst each other and on the phone, than serving their guests. Cost of the night was nothing out of the ordinary compared to our home country standards, however, for the meal and service we were provided, it was an absolute rip off considering normal standard of food locally. The following morning we checked out as part of our trip back home, we were told there would be someone to help us with our luggage at 7:30am from our room. Had a quick breakfast at the beachside, then i went up to reception at 6:45am to checkout whilst my wife packed a few last minute things in the room. She was greeted by a bell boy at 7:00am, where she proceeded to indicate there were still things to be packed, could he please come back in 10 mins. He never showed up again, despite myself calling up to reception 3 further times closer to our checkout. They eventually sent a female staff member, 5 mins after we should have been meeting the transfer car. Not sure how she was going to carry 2 large suitcases weighing 30kg's each as well as hand carry luggage by herself. We ended up carrying both suitcases up to the lobby from our room (about 200m or more, mostly up stairs), whilst my wife struggled with multiple smaller bags. At no point were we offered any additional assistance, until we were up in the lobby where there were 2 bell boys just hanging around. The checkout process took 30 mins as the gentleman looking over this was having technical difficulties with the printer. Not a problem usually, however, we had a flight to catch. Never again, considering there are so many other great options on Koh Samui...

  • Sport & Entertainment
    4.0
  • Hotel
    4.0

    Stayed at Melati beach property from the 30th to the 3rd of November in a Pool Villa, as part of a honeymoon. We booked our stay direct with the reservations area as we had trouble with the online booking site, in some instances we were waiting up to 3 days for confirmation or responses back on email quereies.

  • Location
    4.0
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Danielle
Most relaxing 7 days, I didn't want to go home.
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2011
My husband and loved it and will go back in a year with more of our family. The staff were so nice I look forward to seeing them again. My room had a beautiful jasmine aroma through it, I was so relaxed. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Guido
Kommen sicher wieder
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2011
Für mich und meine Freundin waren es die schönsten Tage unseres Urlaubs. Kommen garantiert wieder.Für uns war alles Top. Die ganze Anlage ist so gepflegt. Sehr freundliches Personal.Das Essen war grossartig besonders das Frühstückbüffet . read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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