The Laguna A Luxury Collection Resort & Spa(5 stars)

Kawasan Pariwisata, Lot N2, 80363 Nusa Dua Show map

Average rating

393 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.7
  • Location
    5.3
  • Food and Drinks
    5.4
  • Sport & entertain
    5.4
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143 hotel reviews in Englishsorted by travel date
Björn
Holiday of paradise on Bali!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Our 14-day stay on Bali was great. Despite the end of the rainy season, we had great weather. A few it times rained. The hotel itself was a real winner. The staff was super friendly and the atmosphere excellent. Small complaints were immediately the world managed. Great pool area and direct access to the sea. The flying seller at the beach were very well arranged and quite reserved. When desintersse we were also not further troubled. The breakfast buffet has left nothing to be desired. Of balinese cuisine to sushi to european food was everything available. All the restaurants on ... the premises were great and have good food prepared. The price level of the food and drinks was however also on 5 sterneebene. But is to be expected when you such a hotel choose. A very good alternative was nyoman's beergarden in the nearby located place. Really pleasant staff, shuttle service and great food. Here sometimes speak german. Our day trips, to discover the island, with the balinese Hans Region and its driver i made do. It was really great. Genuine geheimtipps secluded from mass tourism and lots of fun guaranteed-and even on german. All in all, it was a long journey but definitely worth it! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Peter
Great hotel and relaxing vacation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
Very recommendable hotel not at 5 star level. Very friendly and helpful staff. All in all a great vacation! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Anke
Top - definitely not the last time!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
The hotel was extremely inviting with an open reception area, plenty of seating, gardens and surrounded by the pools, which, like lagoons designed. Wi-fi was free (even great front desk at the beach!) , the beach for a romantic evening perfectly. The grounds were often and lovingly maintained. read more
  • Room
    6.0

    Our room was more than adequate. We were in the 4. (and highest floor) and had a deluxe lagoon view room. We überblickten the pools and had a great view to nature. On request you can get tea or coffee making facilities into the room provided. Water you got as much as you wanted. A small refrigerator was available. In the bathroom was the shower through a window with the living room connected. However also a blind to make, if one undisturbed wanted to be.

  • Gastronomy
    5.0

    There are 2 restaurants in which we, as half board guests could eat. One is on the complex and offers breakfast and dinner. In the beach restaurant you could breakfast, lunch and/or dinner. Our favorite was the beach restaurant, since it wonderful is right by the sea to eat. The small squirrels came like and could feed (what the staff however not so happy to.). If you don't asian cuisine like is in the wrong place here. There was a wide selection of fish, meat and vegetables. International twist with slight asian sharpness. The sushis were every day freshly prepared. Even though we ate well, we have because of the very healthy diet 2 kilograms ☺ Somewhat monotonous it was then after about 8 days, since the basic food but were always the same ones.

  • Service
    6.0

    Top! The service was unobtrusive and extremely attentive. As half board guest you got free iced water during dinner times to that. At the beach were the cocktails directly at the couch served and every member of staff greet you warmly and had a smile on their faces! Our room was cleaned every day and afternoon for sleeping prepared. Everything was properly cleaned and lovingly decorated. The tips we gladly!

  • Sport & Entertainment
    5.0

    Besides in the sea, i gladly in the pool swum, as there were almost never a human soul was. The pools were daily very thoroughly cleaned, by the large vegetation around but it was often again a sheet to find, which i personally not bad think. The chairs at the beach were available in large numbers and extremely comfortable. The quality of the beach was perfect. At the beach directly there were no showers, but then approximately 10 meters by the pool. One could so many beach towels every day get, as you wanted. A exchange occasionally wasn't a problem. Sports facilities we didn't use.

  • Hotel
    6.0

    The hotel was extremely inviting with an open reception area, plenty of seating, gardens and surrounded by the pools, which, like lagoons designed. Wi-fi was free (even great front desk at the beach!) , the beach for a romantic evening perfectly. The grounds were often and lovingly maintained.

  • Location
    6.0

    The laguna is one of 3 hotels on the bay of Nusa Dua. By car you can travel approximately 35 minutes from the airport to the hotel area. At the long promenade of the 3 hotels had to see and also gladly in another hotel eat. The food we can the other two hotels do not evaluate since we had half board. On foot it was about 8 minutes to the nearby shopping mall Bali Collection. There, there are various restaurants, clothes stores and supermarkets where one right can stock up on. The prices in the quiksilver and polo shops are in accordance with the european level.

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Dirk
Very nice and safe hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • March 2013
Great hotel, could not have been better! Definitely again! It was much sicheheitspersonal locally since high politicians in the hotel was. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Ingo & Kerstin
15 days Bali were unfortunately too quickly over
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
We had 15 days overnight stay with breakfast booked. Lunch let on vacation after a rich late breakfast always way. In the evening we wanted to spontaneously decide where we eat out and what we eat. The we knew from Thailand so and so it should in Bali will. Our plan was full on. Laze around by the pool or at the beach after a good breakfast in the hotel with its area was magnificent. However sometimes spontaneously in the hotel a beer, we, after we for a 0.33 liter beer almost 8, -€ have paid, only once. Also ... all other food and drinks it is value for money in the hotel not at all! Also for a 5 star hotel are the prices our opinion totally covered. From 18 o'clock we have generally the hotel complex and outside of the tourist area, behind the south or main gate in Nusa Dua the night. There you will find at reasonable prices good restaurant and shopping. The restaurants bring one generally after eating free of charge to the hotel back. In the small supermarkets we daily with drinks for the next day set and so for a small beer only cost 0,90 Euro paid. The drinks with to the hotel to be brought, is common and from the hotel tolerated. The hotel's four bars, which on the beautiful grounds were distributed, were actually almost always empty. The prices no wonder! Friends, which we on vacation met, booked half-board and also the dinner as a buffet very praised. However one had to without half board almost 40, -€ per person without drinks. For the price we have to 2. with drinks outside regularly very good. The again and again mentioned Bali Collection we only 2 times. Although you can also cheaper than in the hotel shopping and dinner, but still with a tourists additional 20-40% opposite Nusa Dua. For excursions we have on the local tourist guide Hans Region from 'Bali romantic tours' accessed. Have we already Germany by e-mail contact. With him, we have 3 great tours, which generally apart from the mass tourism were. We can Hans absolutely recommend. Writes him by email before your Bali holiday and Hans with you in touch. He proposes you gladly tours before, but it is also for your individual needs. With his joke and charm he makes the tours for an unforgettable experience. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Reto
Dream vacation reloaded
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
We were for the 2. time in laguna (2011) and noted with pleasure, the the quality the hotel not continuous is, but still improved! Great hotel! Neos spa and gym, culinary great, but is worthwhile half-board, since one can select between buffet or à la carte. The prices 'normal hoch' for a 5 star hotel, but absolutely acceptable. Only drawback, the wine prices are beyond good & evil. But food in laguna is worthwhile definitely, especially directly at the beach. Alternatively there is the Bali Collection, approximately 3-minute walk away, with lots of shops and restaurants. Our tip to eat ..., myomans beergarden! An amazing restaurant with international map and german management. Perfect quality, cordial staff and a free shuttle bus from the hotel. At the lobby and they call the transport of myomans beergarden. Here are also the wine prices brilliant ☺ The laguna has by far the most beautiful beach section, here, the ' neighbors' melia and Westin just look at. Also the loungers are with thick comfortable mat just a pip better than left and right next door. It would have much to rave about soutenant, but short and sweet, the hotel is the hit! We will have a 3. back. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Ingo
Modest
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
So in december/january you should definitely not to Bali -if at all. In 'the laguna' there was so quite everything, which one in the 'paradise' not wish... Unpleasant people, not to behave itself can and a hotel which for money all power and dultet. Food in the restaurants was rather average. The employees are all very friendly and tried hard, but technically not really well trained. Note: in the december and Jan is on Bali rainy season. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Anja
The hotel is ok but not luxury
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
Bali is very varied, we stayed at the laguna for a beach holiday and for the 2. time on Bali. The beach the laguna is very nice, because he through a reef is protected and therefore no large waves prevails. The beach is top cleaned and is great, only the tradesmen are a bit too much. We wanted furniture and pictures buy and our leaders Hans very helpful. We had his contact hc and have them from Germany contacted. He spoke german and helped us with its faher to 3 days with individual trips a 55 Euro by best Bali ... run. We have certainly 8 galleries seen from local painters and 5 pictures with muji in ubud bought. Furniture we have not bought, since these included shipping then but are quite expensive. Hans also the rice from the film eat pray & love, a real balinese house, what visitors open is. The hotel was ok but as a 5 star tourist we were not very impressed. Drawbacks makes you with the room and bathroom which quite old, food was okay but the prices not appropriate, therefore simply out eat out. Our favorites: bumboo Bali is mega delicious balinese, and the best restaurant was kendir kali directly at the beach with the best fish from the grill in balinese sauce-taste explosion is the keyword. Kuta you can try with the taxi visit, is however loud and hectic touristy. The kudeta is a nice oasis at the sea for lunch, evenings to the club. A trip at the end: fishing included lunch of your fresh catch. The was fun and can also Hans be arranged, because the concierge in the hotel inexperienced was. Oh and the massage in the hotel was great and if you as a woman time alone wanted to go shopping. Simply shuttle to Bali Collection with foot massage in between! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jenny
Beautiful dream holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Really beautiful and well-kept complex, great big room and the hotel is in very good condition read more
  • Room
    6.0

    Large and always tidy rooms

  • Gastronomy
    6.0

    The restaurants are definitely recommendable and there is a wide selection.

  • Service
    6.0

    The staff is very hard-working and friendly.

  • Sport & Entertainment
    6.0

    Very nice arranged, unfortunately the water is very warm and you should cool off rather into the sea go ☺

  • Hotel
    6.0

    Really beautiful and well-kept complex, great big room and the hotel is in very good condition

  • Location
    6.0

    The beach is right next to the hotel and the restaurant arwana almost directly in front, so that you the sea sees. Egg shopping center is 5 minutes away on foot, there are very cheap massage etc. And souvenirs, as well as lots of restaurants offered. We have it however, have preferred in the hotel to eat, since the local cuisine but a bit hard to get used to.

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Carmen
Dreamlike facilities
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
Wonderful pool area, sea unfortunately only about 30 centimeter high as we ebb had. Service top, room top, spa miss you definitely use. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Corine
Very recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
A really beautiful hotel for relaxing. We had a room with access to the laguna, a funny, but definitely not necessary, we would next time no longer accept it. Nice location at the beach, you can also good walking, and there are numerous restaurants and shops in a nearby located 'touristenvillage'... One runs about 5 minutes. The food in the hotel is really good, but overpriced. Drinks spick-and-span. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Klaus & Konstanze
Bali is great
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
It was our first time on Bali and in the laguna felt good. Friendly staff, great breakfast (sushi, noodles rice) there was next to the usual things in large selection, no handtuchliegenbelagerer, which possibly but at the time was, as the season in the end was. read more
  • Room
    5.0

    The standard room was completely enough for us, two huge beds, a recamiere and a nice balcony, large bathroom. The air conditioning also without key working. We can only recommend the hotel

  • Gastronomy
    6.0

    We have, like most hotelbewerter also only booked breakfast. Bali Collection and outside the touristenbereichs are may may and naturally nyomanns beergarden (salad is always including) in price and performance really recommendable, and especially are menus and service staff also in german on the way. Of dishes there was everything, what one would like so, from the Schnitzel, over italian, asian. The balinese food. But be careful with imbissständen and if you have a local market (poultry and fish uncooled at 30 degrees and buys the imbissbudenbesitzer a) attended, here is what Hans Region says: i as balinese digest the, but you eat dear since, where the sanitary policing watcheth.

  • Service
    6.0

    Very friendly staff. Unfortunately, we are not as powerful of english and to have us with our touristenmangelwissen but push through must. Coffee and tea service, we have also including, but we are ' turkish drinkers' and self-catering. Without my kettle drive i anywhere ☺.

  • Sport & Entertainment
    6.0

    The beach is great, but the pool and laguna landscape is of course great. At the beach we have daily 3 sellers in sight, but left alone have. Ways of getting to know the country and p. there is obviously lots of possibilities. The travel agents show their normal program, but thanks to the many reviews were we as full on Hans counted. He is a balinese, speaks perfect german, as english teachers of course perfect english. Already in Germany we have contact with him and then with him in our hotel met. We have a great rapport and 4 service Hans booked ( kübelwagentour, drive to the volcano with bird and reptilienpark, rafting and elefanencamp and a catamaran tour with snorkeling, banana boat and lunch on board). Hans always came with drivers and could so everything relaxed explain and often of the actual route vary, according to our request. There comes one was there, where the tourist not get to. So Hans Region we can really warmly recommend. Just on the internet Hans Region enter and already have it.

  • Hotel
    6.0

    It was our first time on Bali and in the laguna felt good. Friendly staff, great breakfast (sushi, noodles rice) there was next to the usual things in large selection, no handtuchliegenbelagerer, which possibly but at the time was, as the season in the end was.

  • Location
    6.0

    The beach is very clean, one was here always make an effort, the remains (just grass) the flood destroyed. At ebb-tide one cannot bathe, but in the small laguna sits one also times comfortably and can relax. We have low tide a leisurely stroll to the reef made, it however as nature directly regret it. One marches on the corals and can destroy not prevent. We have starfish and riesenraupen and very nice coral, but then not again on investigation gone, the corals to love.

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Petra
Nice, but expensive
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel is located in a beautiful garden area. With various pools and beach chairs with cushions. It was the whole complex and the rooms always very clean. We had only with breakfast and there was really something for everyone. Rather older guests of different nationalities. read more
  • Room
    6.0

    Old, but very big and clean!

  • Gastronomy
    6.0

    The breakfast you could right next to the sea or in a top restaurant. Massive selection, very good.

  • Service
    6.0

    Very friendly staff, the however only speaks english, very weak for a 5 star hotel.

  • Sport & Entertainment
    5.0

    The pools were always tip top. Beach chairs with thick cosy edition and very clean. ( were several times washed)!

  • Hotel
    6.0

    The hotel is located in a beautiful garden area. With various pools and beach chairs with cushions. It was the whole complex and the rooms always very clean. We had only with breakfast and there was really something for everyone. Rather older guests of different nationalities.

  • Location
    5.0

    Directly at the beach, sea not always suitable for swimming. Shopping 5 minutes walk, but very touristy and expensive. Trip possibilities enough, the hotel is very happy to help. Shuttle bus to shops and restaurants, free!

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Thomas
Perfect start on vacation!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
From Germany it is already a fairly long trip to Bali. We had booked a small tour, that means a couple of days here, a a couple of days in a hotel, each in a different area more a bit more from Bali to see. We booked this hotel, a long transfer after the flight to be missed. Thus we were within estimated 15 minutes from the airport in Nusa Dua. To the hotel general: it has a nice welcoming lobby. In this lobby we took in a beautiful corner space and from there we were checked in, with a ... welcome drink and without bustle. Our suit-cases on our room brought, there told us what we where in our room could find, when and where breakfast was, where we eat and the one occasionally coffee to the room to order. The hotel has over 280 rooms. We had a laguna deluxe room booked. A really large room, great furnished in a balinese style. The bathroom big and nicely furnished. From the balcony from we could on the landscaped pool/lagoon views. To our room we had only booked breakfast. The breakfast was plentiful, but we found it produce not so great, because the scrambled eggs was too liquid, the pan cake was dry and the other sweet things looked very delicious aus, were however all as dry. The garden is huge and despite the large capacity of the hotel, get lost the guests in the large garden, so that you never think, the hotel is crowded! The types of people were piecemeal and every age, and asians, europeans and australians. read more
  • Room
    6.0

    As already mentioned, the rooms were though somewhat older but great. On the first floor had the rooms from the balcony from head, in the lagoon,. You could from the room then right in the pool. Unfortunately we were on the 2. floor, but the room didn't harm. The room was great, a nice large bathroom, a well working air conditioning, a flat screen screan tv, a nice balcony with a view of the beautiful pool area. Coffee free as often as you wanted to the room order. We felt really good!

  • Gastronomy
    0
  • Service
    5.0

    The staff - as the good balinese hotels - friendly and accommodating and with a little english, as well as with the hand and fußsprache you always got along. The rooms were cleaned perfectly. We had nothing to fault. Not in the room and also the whole complex was spick-and-span.

  • Sport & Entertainment
    0

    Activities at the beach we can't say anything, since we not taken into account have. By the pool to our joy, there were no animation. We may prefer the peace and quiet and we here at the beach and also by the pool found. We had internet access in the room. You got from the reception a conditional access, and with it you could get into the network easy access. The link is not always consistent good and sometimes you also had no connection, but for us that was also not so important. The beach is well-tended and the loungers super comfortable. A handful of flying dealers walk to the beach. For the one annoying, for the other it is a fun with them to negotiate. We wanted to have our peace. Many traders are not,, because the beach more or less is locked. You can see that, if you from the beach from the back towards the Bali Collection goes.

  • Hotel
    5.0

    From Germany it is already a fairly long trip to Bali. We had booked a small tour, that means a couple of days here, a a couple of days in a hotel, each in a different area more a bit more from Bali to see. We booked this hotel, a long transfer after the flight to be missed. Thus we were within estimated 15 minutes from the airport in Nusa Dua. To the hotel general: it has a nice welcoming lobby. In this lobby we took in a beautiful corner space and from there we were checked in, with a welcome drink and without bustle. Our suit-cases on our room brought, there told us what we where in our room could find, when and where breakfast was, where we eat and the one occasionally coffee to the room to order. The hotel has over 280 rooms. We had a laguna deluxe room booked. A really large room, great furnished in a balinese style. The bathroom big and nicely furnished. From the balcony from we could on the landscaped pool/lagoon views. To our room we had only booked breakfast. The breakfast was plentiful, but we found it produce not so great, because the scrambled eggs was too liquid, the pan cake was dry and the other sweet things looked very delicious aus, were however all as dry. The garden is huge and despite the large capacity of the hotel, get lost the guests in the large garden, so that you never think, the hotel is crowded! The types of people were piecemeal and every age, and asians, europeans and australians.

  • Location
    5.0

    Beautiful location, directly at the beach. At the beach really beautiful chairs and sunscreens. Of course, there are high and low tide. In the morning we had flood, so that we freely until lunchtime at the sea could stay. Then went the sea and then we went to and a nice place by the pool looking for, which is not difficult, because one a wide selection of free beach chairs found. From these are many squirrels discover, the palm trees up and down the jump. No 10 minutes on foot is the Bali Collection. There you can shop and also in the various restaurants good and cheap eat.

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Marcus
Sea, beach, country perfect, hotel also
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Regarding the atmosphere a really magical hotel. Merely ageing to be, seems the bathroom and shower. The lime and the humidity shall probably especially help. Besides that there are no faults. With a view of the sea and the beautiful beach is it almost perfect. The service in the hotel wasn't pushy and made the stay completely. But to say, that Nusa Dua nothing with the real Bali to do. It is a protected area of just different than the normal part of Bali ( in the positive meaning). Recommendable are in any case the tours from the hotel ( ... except for the affentour ). There is so lots to experience, 12 days were almost too few. Small tip-the flight to equalize offers a 3 day trip in Singapore at. We would have liked to had known. On taipei from Germany to fly should be 2. choice, the trip is just too long (about 25 hours). read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sabrina
Holiday from which they do not want to go back!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The laguna hotel is after opinions of many (among other things. Also native ) the best hotel in Nusa Dua and you really not disappointed. Pleasant size, very large pool area, directly at the beach. Condition the hotel great, well-kept garden, daily pool cleaning, more about that later. The hotel has a super modern spa, a top modern gym, several gazebos to rent (about 20 Euro per day), 2 breakfast restaurants, a small shop, free wi-fi in the whole complex, a beautiful, not too large lobby and beautiful seating. In the evening the hotel is with torches lit. Beautiful! read more
  • Room
    5.0

    - we had a completely normal 'billiges' deluxe gardenzimmer. It was really pretty with all the amenities. - the furniture was under the dust layer dark, the bed great with 2 pillows and a massive blanket. The bed is so large, that you look for each other at night is ☺ - a large flat screen is on the wall and a programme also shows the times of departure from the airport. German program: dw Asien. 'Anne will' lets greet. - daily several bottles of water (bottles), mini bar with expensive prices (tip: don't let it go empty and fills you yourself!) , large safe, much too small closet, no coffee maker, but butler, telephone and not large, but sufficient balcony with high-quality garden furniture. - the bathroom is ok, no question, but as one from other reviews also can read, would be a speedy renovation good. Bath tub with a shower is simply not anymore! Also you have to put out, that the hair wash can (very low). Free toiletries there was everything: bath salts, toothbrushes with toothpaste, shampoo, conditioner, body lotion, cotton pads and cotton buds, sewing kit, comb, nagelpfeile etc. Hair dryer can at home if you wanted, it is a top hair dryer in the room available! Air conditioning could not be adjusted-they jumped always on 23 °c back. Was whl centrally controlled. The room is big enough. Which was good: the hallways were air conditioned! One has also not everywhere! The air conditioning has a pleasant aroma spreads. No musty smell. Some rooms on the ground floor have been renovated. You got nothing with. I guess, that soon the bathrooms really needed to be replaced. With us in the room was once a water damage-you could see it was on the ceiling. All together however really great room!

  • Gastronomy
    6.0

    We can only the breakfast rate; but this was undoubtedly really very good. - 2 breakfast restaurants, around the location a bit to relax. - cleanliness ok, plates were always in good condition. - quality of the dishes ok. - special: egg station, fresh bread and rolls, pastries, cakes, donuts, yogurt in the glass, cereals, fresh smoothies, on request vegetable juices, chocolate fountain, different fruits (pineapple, melons, etc.) , waffles, pancakes, bananenstreuselkuchen, juices, different asian hot dishes, sushi, soups, salad with lettuce (brilliant dressings, although in the morning around 8...) , bacon and much more. Since it from all gave, was repeated of course the selection every day. But what soll's. everything could not food. - in the restaurants it is because of the show cookings very warm, the air conditioning does this not. You can also eat on the terrace. - different food should be cooled down: cheese z, b. (not in disks, only the piece of performance) looks around 9 hours very unappetizing. At sausage only bacon and a further kind of (no idea what it was). But there are still delicious cream cheese. - the atmosphere is... Well, it is just a large hotel. The staff is often very stressed and you get the plate was taken, even if you nor about the food is. This is something i am 3 times in a row happened, the 3 time i said something and the waiter with satire the next days to respond. Well, pubertäres behaviour. We not in the hotel eaten. It was every evening a great grill buffet ngeboten, directly at the beach under beautiful lanterns. Unfortunately one requires per person 490000 Rupees for, of course without drinks. That was it us not worth it. But tasty was still looked. The prices are in the other hotels just as high. Maybe you expect, that only rich people to Nusa Dua drive, for the daily food in the hotel a breeze is. You don't know...

  • Service
    5.0

    - friendly staff, everyone says hello and smiled. - foreign language skills: only english! I thought, i could with german, french or spanish, but none! Well, if you are in south-east asia with other european languages to expect, is really questionable. But without english you can't further! - room cleaning: here we unfortunately expected more. First of all the positive thing: the hotel has a butler service. This brings free coffee/tea to the room. That is really convenient and really quick. The butler is also helpful with the pack-but we didn't use it. On the first evening he in our room and explained everything, bathwater recessed and flowers pitchforked. Amazing! Then the hotel has a aufräumservice, and a turn down service. Here if necessary again fresh towels and fresh bottles of water. However i must say, that the cleaning of the rooms not convincing was. You can now picky name, but when i stay at a premiumhotel, the in the catalog with 5.5 stars is, am, i can assume, that on bed, bedside table and desktop organizers not so thick dust layer is, that you have your name write. The mirrors were never cleaned and meadows stains on. Then came along, that us 3 times a 2. bathrobe was missing. This we had to every time matters. The 3 time it became me colorful and i told the butler or roomboy with, but the front desk (at the end it will as stolen and registered will be deducted from the deposit!). Another tiny detail :, although 3 garments free ironed clothing are, i was not advised, but you asked me on the next day an ironing board back. I have not a problem thus, to iron, but it would have been nice, on extras also stress why offers you want to, if one therefore press would like to? - dealing with complaints: we had the missing bathrobes only one complaint, and the trail in our room. It was but quickly, by a young with insect repellent the whole room fogged has. Delicious... :-( (the trail there is also in the restaurant, beside the puff pastry!) - the check-in you can say, that he very pleasant ran. We were greeted with a gong welcomes, you took us directly our bags from, and to a place in the lobby, was sufficient and cold towels, as well as ice tea. After a long flight a delight! Then to our credit card and asked for a deposit of 200 €(or Dollar). They told us a lot and the butler showed us to the room. The luggages arrived about 3 minutes, after the butler the room leave had. So really top!

  • Sport & Entertainment
    6.0

    - great gym with a view of waterfall and lagoon pool - mega great spa! - super pool area. Those is genuinly a dream! If 6 people in the pool are, it is already full. We were often at the lagoon pool and the largest part of the time really alone. Where have one that, that one a pool for yourself? The water is clean, you can see diving, without the eyes hurt. The loungers are also great, no inferior dirt, but quality rattan beds to lay on with comfortable cushions. Unfortunately some beach chairs not on 180° unfoldings. There one must exactly. The pools are cleaned daily. Therefore, that the complex in beautiful nature area, flies a few petals and leaves around. However, this is really not bad! It is more important, that you not verletzt or the water so dirty, that you have an ear infection or similar one! The beach is okay, in the pictures it much better than he is. The beach is nice, but the sea reminiscent of a quarry pond. And, well, if you a problem with seaweed has, should Bali rather avoid. I was once with the big toe in the water. But who cares the beach, if you have a (almost) private pool has? :-) There are 2 pool houses, both subtle in the complex integrated and you get so many towels as you want, and these also several times daily. Still which to of the chairs selection: sapling change you, i could say! Chairs are in abundance available, you can theoretically every hour elsewhere-as the sun just seems. Really amazing! Not used beach chairs were cleared. No pool chair reservations! Take protection! The sun burns your whole skin! Underestimate the äquatorsonne not! Especially, despite the rainy season, not once it rained.

  • Hotel
    5.0

    The laguna hotel is after opinions of many (among other things. Also native ) the best hotel in Nusa Dua and you really not disappointed. Pleasant size, very large pool area, directly at the beach. Condition the hotel great, well-kept garden, daily pool cleaning, more about that later. The hotel has a super modern spa, a top modern gym, several gazebos to rent (about 20 Euro per day), 2 breakfast restaurants, a small shop, free wi-fi in the whole complex, a beautiful, not too large lobby and beautiful seating. In the evening the hotel is with torches lit. Beautiful!

  • Location
    6.0

    6 points, because i am not here on Nusa Dua from-if you Nusa Dua already has been, you know, that one more to the middle of the island on the way is. I am referring to Nusa Dua general. 5 minutes on foot to the main gate, where some hotels and estates/massage is. 5 minutes to the Bali-collection, 15 minutes on foot for bualu -village with other restaurants. 2 minutes to the beach. In Bali Collection can one everything buy, or however one goes to the area and can buy the same cheaper. Taxis drive in Nusa Dua rum and one for circa 55000 Rupees to the airport (with taxameter, with haggling we on 65000 of Kuta to the hotel managed). Transfer time to the airport: about 20 minutes.

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Agnes
Dreamlike honeymoon
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Here you will find a wonderful hotel with Traumgarten & pool area. Total relaxation! You want to however the real live on Bali knowledge, then we recommend a individual trip with English and German-speaking Hans R. Really recommendable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Richard
Relaxing vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Very friendly staff. Food and drinks a bit expensive, but still acceptable. Bali Collection is located around the corner, so that this can be circumvented. Gladly again, especially if there is a direct access from Germany returns. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Joan
Great hotel in Nusa Dua
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
All-around extremely recommendable hotel with a variety of great pools (partly with sand). Our room (deluxe studio room with access to the laguna) was spacious and very clean. Direct access to the pool i used extensively. The beach belonging to the hotel was in a perfect condition. Beach chairs in the hotel in sufficient number of free of charge made available. There are at the beach traders, but not pushy at all are. A specific recommendation the spa deserves, where i a fantastic massage was allowed to enjoy. For my next Bali-stay i would go back to the laguna choose. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Birgit
Again and again wonderful!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
After 2012 to the second time spend our vacation in this hotel and were delighted again. The design the hotel and the pools, as well as the rooms are wonderful. Everything is very well maintained. We also have innovations opposite 2010 discovered, the we find good: the breakfast is now also in a 2. Restaurant by the beach offered. The offer is somewhat small than in the 'large' restaurant, but also here it gives nearly all of the delicious food, the service is very attentive and friendly you sit directly at the beach. There the food in the restaurants of ... the hotel is quite expensive, we find it positive, that now the computer a small sale of less expensive dishes ( for example sandwiches, soups) is. Otherwise there is delicious ice. Of course, you can also at the beach and the pools, as well as from the room service seat. If you Bali travels, then you should keep in mind, that ebb and flow very much to be felt are. During the low tide, you could hardly in the sea baden, however therefor one has the wonderful pools. Our favorite was this time the pool with sandy beach. During our vacation were the hotel guests very international and we found all our ' holidayers' as very pleasant. If you evenings not in the hotel food, then you should consider the many offers restaurants use, the transport service to and from to the hotel have. One can with the concierge questions. Many holidaymakers use the restaurants in Bali-Collection, to the good from the hotel can walk to. But if you a longer vacation or as we after a previous Malaysia-round trip Appetite for German food has, then we can NYOMAN'S beergarden restaurant under German management recommend. You can also a lot of Asian food food-everything good prices. Also for this restaurant there is a transport service. Another tip for an excursion: if you like catamaran runs, should even on the homepage of Waka look. We have a full day excursion trip to lembongan made, the we liked a lot. We have it at the concierge in the hotel booked ( there, there are also a flyer that) and it has everything worked out well and was also exactly, as it on the homepage respectively in the leaflet is available. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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