Saphir Hotel(4 stars)

Konaklı / ALANYA / ANTALYA / TÜRKİYE Show map

Average rating

1,049 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    4.9
  • Service
    4.7
  • Location
    5.2
  • Food and Drinks
    4.8
  • Sport & entertain
    5.0
Filters
You selected:
462 hotel reviews in Englishsorted by travel date
Gerda
Great holiday -great hotel area
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2012
That was a great holiday with my daughter. You can recommend the hotel. The hotel has a fantastic plant, much green and very well maintained. The beach is beautiful, but with a lot of stones. Disco nearby. (summer garden). In the hotel lots of russians, some have with tips reserve a table (restaurant). We had a nice waiter was called Mehmet. The alla carte restaurant was closed because of season end. Entertainment was not because of season end. A shame for the vacationers. The cleaning ladies Emel and Hatice were very friendly and the room great cleaned. And even i ... was very surprised with the beautiful bed decorations. The only bad was at the bar( lobby) were the beverages not all-inclusive. And the fitness room was not clean hygiene zero. The devices were nearly all broken, only 2 treadmills went. What i didn't like the small children to the devices go, no supervision was there. But otherwise in general it was a great stay. Would definitely again again. read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Andreas
Stay away!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
We can only each of this hotel advise you not to go there. The hotel isn't worth 4 stars like in the description. The staff are also more rude and very keen on the Russian guests with the friendliness and fixed. Furthermore the staff is very the tips from. Also this hotel of guests from 80% Russians and their neighbor countries, which unfortunately also in the cleanliness and in the restaurant very negative effects! At the beach it is very close and also unclean as the guests their garbage and the loungers very old and dirty are. We can only ... recommend: here do not book! read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    1.8
    Quality of the beach
    1.0
    Overall condition of the pool area
    2.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Family friendliness
    4.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    4.0
  • Location
    3.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
show less
Peter
Value for money not comprehensible
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
So the hotel is beautiful. Unfortunately we were there outside the session and the air conditioning was from. It was especially evenings very warm in the room. The food was delicious but not diverse. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
show less
Andreas
Beating threatened hotel manager
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2012
Initially we were very satisfied! But when the staff in the middle of the booked time began everything to build we were already disappointed. Many families the hotel is just into another hotel moved. The hotel closes simply, insolence! The tables where you to lunch/dinner eats, are being dismantled, the restaurants are already long, the chairs at the beach are taken away, by the pool the cushions, no animation more, everything lukewarm. The beverages and shops selling snacks are being removed. It seems as if one a pass. The absolute joke is hotel manager: the me with the fist has ... threatened a beschwerdegespräch! I am yelled at me and has been threatened. Literally came under witnesses from the manager, ' I no matter wether they paid, we just will soon be, complain but at your travel agent, or travel just ab' so easy makes you the here.! An absolute disaster this hotel, it is actually very nice! You get the impression, you want only your money, and that's good! Midnight soup? What midnight soup, food from 10:00 until 24:00 o'clock where, not here! I can only before beating drohendem manager warn and cards this hotel! read more
  • Room
    4.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    2.0
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
show less
Stephan
Konakli in hand of a Russian
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Unfortunately in this huge hotel hardly any children, especially no German speaking, that changed only against the 10 October the russians were altogether somewhat civilized and horteten no desserts on their tables. The only tennis court concrete had a moderate net, at the front desk you could rackets and balls to rent, we bought then but rather neuware. The ping pong table available key a remoteness. The massive hotel is good durchkonzipiert, no crush for the food, a lot was freshly prepared, the freshly squeezed orange juice was its Euro value. The animation was not pushy, the garden neat. The ... beach was from gravel, as it was well, a footbridge from the swimmer painless into the water could. Beautiful large hotel, but boaring mixture of the nationalities: 90% russians, little young people rather: we around the fifty! read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Sandra
Great big hotel with many green areas.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel is huge'with many green areas. It is unfortunately somewhat far from Antalya away. The food is very tasty been, naturally repeats itself it after some time. The waiters are very hard with mealtime everything fast and clean tidy. However after cleaning of the room like for instance the mirror or in the shower the soap holder still dirty. Otherwise you can't complain. Which really great and rarely, the beverages as Cola, Fanta, Sprite were original brands and no ' cheap ' Cola etc. But were in the evening the alcoholic beverages not very edible (warm for example) however ... gladly to this hotel again. read more
  • Room
    5.0

    Size is great. However if one has pitch and a room on the street side bay. One has a mountain of trash construction view ^ ^ otherwise all the circumstances. Phoning from the telephone in the room is very convenient for overall 30-37 minutes only 50 cents paid.

  • Gastronomy
    5.0

    Very tasty and bountiful buffet also many türlksche dishes. Quality a drink very good. Alcoholic mischgetänke average.

  • Service
    6.0

    Very nice persponal, mainly young turkish men, we do not have a female waitress seen ^^ but very nice all! But the events always very on the russian language directed instead of more english or german.

  • Sport & Entertainment
    6.0

    Good entertainment. Many programs. Fitness centre is always open

  • Hotel
    5.0

    The hotel is huge'with many green areas. It is unfortunately somewhat far from Antalya away. The food is very tasty been, naturally repeats itself it after some time. The waiters are very hard with mealtime everything fast and clean tidy. However after cleaning of the room like for instance the mirror or in the shower the soap holder still dirty. Otherwise you can't complain. Which really great and rarely, the beverages as Cola, Fanta, Sprite were original brands and no ' cheap ' Cola etc. But were in the evening the alcoholic beverages not very edible (warm for example) however gladly to this hotel again.

  • Location
    4.0

    Beach is right behind the hotel, is very clean water but a pebble beach, which i found very unagenhem found. Entertainment was also great the staff put in so much effort. For example football matches or wasserballspiele, fun games, plays, tanzstücke. Everything for everyone. In the vicinity of the hotel are lots of small shops.

show less
Inge
The first time Turkey totally thrilled
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2012
First time Turkey would always come back The hotel is really clean and the outside area very well maintained The hotel manager isik saral is always very friendly and hard-working all quite close ( good German language skills) Great also the small insects on towels on the rooms ( by maid arranged) The beach boy Zeki is super nice and always in the use he also spoke very good German Thanks for the lovely vacation read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Katharina
With a few drawbacks ok
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel has 422 rooms and is therefore very busy. Since we before the holidays traveled, we thought, it is quieter. It was full. The complex is very green and well maintained. Nicely prepared and well arranged. We had all-inclusive. The guest structure consisted of 80% russians. The average age was between 20 and 50 years read more
  • Room
    5.0

    We had previously by email to a quiet room asked. The was also good sunday Close to of the hotel is a was standing very popular in Turkey is. On the 6. floor with a view of the sea we felt really good. A large roof terrace which has allowed for the sunset live to see. The furnishing is functional. The curtains are bright, so that you in the morning from the sun will probably be woken up. The rooms are properly cleaned. There were 5 german tv channels :ARD, ZDF, satellite, RTL and Eurosport A thick ohrenkneifer we had. That did very nice hurt when he at night 'active' was.

  • Gastronomy
    4.0

    Restaurants: 2! We knew at the start not, but it is at the beach a bar, the lunch offer. It is not as busy and pleasant. Unfortunately, there is only a smaller version, we the peace because gladly taken in purchase. The dishes were varied and there was something for everyone. A lot of salads. The cleanliness of the besteckes left nothing to the imagination. Have my things still time cleaned. The bedspreads were dirty. With the crowd hardly after every guest to change. If you didn't watch out, everything was cleared if we were on the way to really off getting. Then was the table occupied. We found that really not good. The packed lunch for the check out was a joke and you can save. 1 slice Baguette with butter and a tomato! We can no bread anymore. Gave it every day. No dark bread

  • Service
    4.0

    The waiters had lots to do and were rather with a few exceptions in a bad mood. The service at the reception was nothing to complain about.

  • Sport & Entertainment
    3.0

    1) the animation was mostly in russian. If you are looking for a transvestieshow may, where the men from the audience for monkeys to be made, were right here. 2) during the day was done gymnastics. 3) 15 hours was shot. 4) the pools were clean and tidy. 5) shopping possibilities: 1 kiosk. Example : 2,85 Euro a milka chocolate. 6) an internet café gave it also. But we didn't use it, because within of the lobby wifi free of charge was. 7) beach chairs, small umbrellas, as well as there were beverages plentifully at the beach. 8) reservations with towels there was enough, but after 2 hours they were away. We found it great. 9) gym was also available. Small and dirty. The people went oberkörperfrei on the equipment and thus these were full of sweat. We saved then. 10) the massage parlour: a topic for itself. A super range with reasonable prices. Unfortunately not usable! 3 times i have tried in vain, a massage to get. It was impossible. Every time one wanted me 5.4 and 3 massage fallen tout. For every day a. After 3. attempt i gave up. I am not of the gab, but these people are brilliant in the negative sense. Itself at the beach the us still chatted. A shame.

  • Hotel
    5.0

    The hotel has 422 rooms and is therefore very busy. Since we before the holidays traveled, we thought, it is quieter. It was full. The complex is very green and well maintained. Nicely prepared and well arranged. We had all-inclusive. The guest structure consisted of 80% russians. The average age was between 20 and 50 years

  • Location
    5.0

    The hotel is directly at the beach. This mostly consisted of sand. In the water from pebbles. Alone the long drive from Antalya (2 hours) to the hotel has one point of criticism causes. The shopping street is opposite the hotel. These can be reached via a bridge, as the main street is very busy. We have half an hour spent there. One must the pushy involve in the shops bear if you wanted to go shopping. There were enough excursions. Unfortunately also many with stop shops. We enjoyed the tour Alanya blue and it was the best way for a long time.

show less
Sylvie
Lovely hotel with small downsides
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Great holiday, the hotel is, for children, very convenient, slides, playground (2 piece) kids club everything was there. The staff was always very nice, many speak german. Everything was clean too, food available actually something for everyone, but some have always something to moan about. A lot of russians, but i am good clear came with them even if some even have one over the eight ☺ unfortunately, i also which to criticize,there is rooms in the hotel where you at night with open windows no eye to power. Next to the hotel, there is a huge disco these ... blasts every night. Otherwise could the hotel once again freshening and few upgrades are made. However for the price we paid should not one not so much to complain about. We liked it (even if at night with closed windows) very much. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
show less
Birgit
Relaxation/ relaxation
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
The vacation pleased us very well. The climate in October is bareable (30 to 35 degrees). The sea is however no cooling, since praises the great, refreshing pools. Food more than enough, a wahnsinnsangebot around the hour. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
show less
Claudia
The hotel smells like urine
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2012
For families it is rather nothing is a mass processing in the early lunch and dinner. For children they don't offer that much. The air conditioning you should better never turn on, because it stinks of urine. Again I would not stay here again. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    2.0
    Overall condition of the pool area
    6.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    2.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    4.0
show less
Herbert & Leni
Repeat offender
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Repeat offender Come already for years and still love it. We feel every time, as if we in our second at home come. We will friendly and accommodating treated. Everyone is hard-working uS Vacation relaxing and carefree way. The manager, mr I., always has an ear to lend and is in any case for a conversation open. The pier is the bomb and the beach is great, thanks to Zeki. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
show less
Sarah
Dream vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Very nice hotel by the beach located. Large spacious well-kept complex. The entire hotel was very clean. All inclusive included at the normal meal times also were late riser breakfasts and midnight soup. Nationalities are very mixed. It were while we were there both German, dutch, English, as well as russians there. It was however not a problem with the russians ( as here so often criticized) read more
  • Room
    6.0

    We had a villa room with 2 separate bedrooms. In two rooms there is a air conditioning and tv. Very big. Bathroom with shower very well-kept. We had also a very large terrace at our room. Mini bar was every day with water refilled. Safe had for 1,50 Euro per day be rented, but it was also okay.

  • Gastronomy
    6.0

    There were several specialties restaurants and a main restaurant and several snack bars. The dishes were very diverse and was not everyday the same food (as here often claimed). The restaurant was always clean and tidy.

  • Service
    6.0

    The staff were always friendly and quite the location also German with a able to communicate. The room was every day very clean and there were daily fresh towels. Complaints we had not therefore I cannot judge as one thereby go around.

  • Sport & Entertainment
    6.0

    The entertainment in the hotel was very good. There are very many different leisure offers. The entertainers all spoke German and is a preference for russians to feel. Pool areas are also very nice. The beach has unfortunately very many pebbles but it is ok. Otherwise very well maintained with umbrellas and chairs by the pool.

  • Hotel
    6.0

    Very nice hotel by the beach located. Large spacious well-kept complex. The entire hotel was very clean. All inclusive included at the normal meal times also were late riser breakfasts and midnight soup. Nationalities are very mixed. It were while we were there both German, dutch, English, as well as russians there. It was however not a problem with the russians ( as here so often criticized)

  • Location
    6.0

    The hotel lies immediately on the hoteleigegen pebble beach. To the airport it was about 2 hours drive. Alanya is about 10 minutes away by bus. Konakli has its own large bazaar where one gets everything which one necessarily. Excursion destinations has a ton of, but the boat tours really recommendable are it's a dream been.

show less
Ehlen
Never in this hotel again
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
This hotel was of russians covered and behavior as the worst. To the hotel: The hotel itself is partly very dirty. On the toilets it smelled disgusting urine and clean they were also not. But i have to say the staff were always eager to help to keep everything clean and was also great friendly. Since the guests however like the latter behaved it was thus a bottomless pit. Our room was dirty without limits, and the dirt was the way can, in our room there was carpet and this was so dirty that we only with shoes through the ... room ran. After we at the front desk weighted was our room again cleaned and then it was ok. The interior was not worth 4 stars, very old and partly broken. The beds were surprising way very clean and very comfortable. To the hotel: The complex was very tidy and nice, also the pool was really great. A to relax and a in the mega loud music and the post office went off. The hotel's own beach against was not great, the loungers were before dirt and oil hard to use. Nothing against russians but if i in Turkey drive, i would like to the turkish culture, as well as kitchen meet. The buffet was too many the russian kitchen adjusted, it was virtually broke and looked afterwards as had 1000 children since a essenschlacht organized. One had as said around the food fight. Queue was at the wrong place, but those who dare not nothing gained. Lol! I have never been so much excited about the behavior for the food of other people. The tables with food so packed and it was not eaten, but dent. The staff were always friendly and hard-working. The supply to the ill health was great. I brought me outside of the hotel a fish poisoning and the hotel doctor read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    2.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.3
    Family friendliness
    4.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
show less
Salih
Never again!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2012
Hotel way too small for the number of guests, everything that has become so bewilderingly diverse, room extremely small,90% Russian guests read more
  • Room
    1.0

    Very small room, in the entire hotel, even in the mansions, which is of course the bathroom etc. , air conditioning bad

  • Gastronomy
    2.0

    Too small restaurants for the number of guests, mass processing, cleanliness so-so, food was bad, always the same actually, waiter unmotivated, busboy became proper from the vorgestzten cards the guests insulted and finished, one saw like really like the bad conditions there was.

  • Service
    2.0

    General unfriendly staff from the reception, waiter to the chef, of course there was exceptions of 1a 2 persons. beschwe'rden one has mostly ignored.

  • Sport & Entertainment
    2.0

    Fitness room way too small and outdated, animation almost only Russian.

  • Hotel
    1.0

    Hotel way too small for the number of guests, everything that has become so bewilderingly diverse, room extremely small,90% Russian guests

  • Location
    2.0

    2 hours transfer time, overpriced shopping at the place

show less
Katharina
Never again!
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Who a relaxing hotel searches, this hotel isn't the right place cared for! Russian knowledge is of advantage, since the staff better Russian than German or English. Very many Russian families. You should also not much value for cleanliness and a large variety dining set. On complaints is from the hotel, as well as the travel guide no response. If you still should decide in this hotel spend your holiday, then try a room in the new buildings to get; it saves you a lot of trouble! read more
  • Room
    1.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    2.7
    Family friendliness
    4.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
show less
Michael
A very nice vacation - would gladly again back
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We were quite ready after a long day of travel, 3 hours flight and then the almost -hour transfer from the airport to the hotel. But when we arrived we were immediately a warm welcome. Two nice men took us the luggages from asked us after our arrival and escorted us to the front desk. The team at the front desk was very eloquent in languages (German, Russian, English etc.) we had no problems what so ever communicating. The lobby was totally sends and with lights and other details nicely decorated. The outside area was wonderful. Everything was neat ... and the gardener hard-working itself always everything to prepare. Our room was big and very clean, in the small fridge there was a water bottle. On the bed had the nice maid nice guests presented. The staff were very accommodating and always make an effort, we could but also understand if you have your smile to 14 hours working days a little lost. The pools ( 1 peace and 1 active pool) were clean and in very good condition. The own beach ok, the loungers had a bit of their years behind it, and the gravel/ sandy beach is not everyone's thing. read more
  • Room
    6.0

    Very clean and large. The bathroom was very modern. We even had a balcony with chairs. German tv channels were also available,

  • Gastronomy
    4.0

    The food was very different. In the snack bar ( close to the beach) there were international dishes from fries to spaghetti to hühnerfrikasse. In the evening restaurant everything was in buffet form well presented. There was very much on traditional fare but also international. The food was of course it tasted differently than here in Germany mostly very sweet. But because of the heat anyway not so much runterkriegen. The chefs what the decoration regards ( and the eye is as well known also) a really great performance. The drinks were always cool. I recommend from plastic cups to drink, as you the certainty has, the only out drink, because with so many glasses came the staff from and confusion which dirty or clean. Apart from that it also a wide choice of hot drinks.

  • Service
    4.0

    90% of male service in the restaurant area. Always make an effort and mostly smile. We were daily greeted and after our wellbeing.. The staff spoke almost all languages. She attempted as soon as possible all tables clearing, only understandable the one with thousands of guests not always hinterherkommt. On the floors were very friendly room maids, your work really good.

  • Sport & Entertainment
    6.0

    The entertainment team was the beach was really nice. Funny, very friendly and they had always great ideas. Even though every day a 12 hours day, never the laugh lost. Of course as sometimes also a few 'neckische' sayings to, but not mean were intended. Even in the late evening, you have a few to the guests at the table and talk with you. Their shows were always funny and for each to understand, it was constantly in 4 languages translated. During the day great games such as soccer, darts, water polo and and. For women there, belly dancing courses. The own disco was mostly only from 01:00 A. M. well visited.

  • Hotel
    5.0

    We were quite ready after a long day of travel, 3 hours flight and then the almost -hour transfer from the airport to the hotel. But when we arrived we were immediately a warm welcome. Two nice men took us the luggages from asked us after our arrival and escorted us to the front desk. The team at the front desk was very eloquent in languages (German, Russian, English etc.,.) we had no problems what so ever communicating. The lobby was totally sends and with lights and other details nicely decorated. The outside area was wonderful. Everything was neat and the gardener hard-working itself always everything to prepare. Our room was big and very clean, in the small fridge there was a water bottle. On the bed had the nice maid nice guests presented. The staff were very accommodating and always make an effort, we could but also understand if you have your smile to 14 hours working days a little lost. The pools ( 1 peace and 1 active pool) were clean and in very good condition. The own beach ok, the loungers had a bit of their years behind it, and the gravel/ sandy beach is not everyone's thing.

  • Location
    4.0

    The beach belonged to complex and one could through the wonderful garden area in a few minutes. The bazaar was in the immediate vicinity ( on the other side of the street), you just had to cross a bridge go. The bazaar was hellerleuchtet and totally sends to look at. The tradesmen were different friendly, some dragged in their shop and were very rude if not purchased, other again were very polite. The prices are at the vendors never defined, many try the tourists with their hotelarmbändern over the table to pull, you should also not every price acquiesce and barter, barter, barter. And never say you would get the goods opposite cheaper, because the dealers are all ;-) To to Alanya to arrive one drives with the bus about 15 minutes, the price for 1.50 per person. However there is the same things as in the bazaar opposite the hotel. If you want to partying has, in the 100 meters away disco 'summer garden', crazy location and totally announced in Turkey.

show less
Lidia
Saphir Hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Service of craftsmen, -poor cannot be. Animation so... uninteresand, simply blodsinn. Selection of drinks you want better, also cleanliness of glasses and dishes in restaurant and bar. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.7
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    2.0
show less
Wolfgang
Great hotel and recommendable
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
Here writes Wolfgang f. we were on september 3 weeks in the hotel saphirmit the entire family and it was a really great vacation 2012 Wolfgang f. and my partner Alice w. were in the hotel already 2002-2009-2010 I am very satisfied with the hotel, and we are now again a vacation 2013 in september again in Hotel Saphir we are regular customers in the hotel, we are pleased with all-with food-drinks with the waiters-and with the manager from the hotel the rooms are also very good and always clean-i could not complain that it dirty Are read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Joanna
Simply a super vacation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
The hotel is very clean. There is a main building and villas. read more
  • Room
    6.0

    Rooms are completely normal equipped, very clean.

  • Gastronomy
    6.0

    The food was varied and very tasty. There is a main restaurant, as well as a buffet close to the beach and a sneackbar by the pool. There are also daily Gözleme.

  • Service
    6.0

    The staff are very friendly. All spoke German. The rooms were cleaned daily. There is nothing to complain about.

  • Sport & Entertainment
    6.0

    There are 2 great pool areas, one is close to the main building there are also always really great activities and other lies between the villas and as it is completely quiet. Very nicely done. The mini club very nice care. Children are fascinated.

  • Hotel
    6.0

    The hotel is very clean. There is a main building and villas.

  • Location
    6.0

    5 minutes on foot one arrives at the shops. Very nice bazaar shall also take place. With the Dolmuş one comes unkomplitiert within 10 to 15 minutes to Antalya.

show less
1 3 4 5 ... 24