Hotel Aldemar Cretan Village(4 stars)

Limenas Hersonissou  Heraklion, Chersonissos 70014 Limenas Hersonissou View on map

Average rating

408 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.0
  • Service
    5.2
  • Location
    5.1
  • Food and Drinks
    4.7
  • Sport & entertain
    5.1
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77 hotel reviews for undefinedsorted by travel date
Edita
Hotel was really amazing
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Everything was fantastic. The surrounding is really beautifull, delicious food, personal of the hotel really friendly. I've never seen as amazing animation as in Aldemar Cretan Village. Rooms are really clean and nice. I think someday I will come back to this hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Christine
Paradise in Crete
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
Enjoying a relaxing holiday at the Cretan Village; where you can enjoy an evening meal at the Beach Bar watching the beautiful red sunset; or reserve an evening meal at the Pergola bar; with atmosferic cretian dancing and after relax in the upper bar with a special cocktail- During the day relax at one of the four pools with facilities both for children or the disabled;or swim in the Eagean Sea relaxing on the sunny beach- read hotel review
  • Room
    5.0

    Nice clean room with a small terrace- thanks to the lady who cleans it is always in order

  • Gastronomy
    5.0

    The meals are very satisfying with a great variety of choices; whether in the main restaurant or in the Pool restaurant -

  • Service
    6.0

    The staff are always very friendly and eager to help- Everyone speaks lots of languages so they can assist any problem easily-

  • Sport & Leisure
    5.0

    laying in the sun by the pool or going to the beach there are always the animation team trying to get you to join in their games-always very friendly

  • Hotel
    5.0

    Enjoying a relaxing holiday at the Cretan Village; where you can enjoy an evening meal at the Beach Bar watching the beautiful red sunset; or reserve an evening meal at the Pergola bar; with atmosferic cretian dancing and after relax in the upper bar with a special cocktail- During the day relax at one of the four pools with facilities both for children or the disabled;or swim in the Eagean Sea relaxing on the sunny beach-

  • Location
    6.0

    An enjoyable relaxing holiday with good food and drink- we took the tour train to Hernosisis; which was very enjoyable winding round the cretian countryside with their many olive groves and finally arriving at the town bursting with life and typical shops to buy souvenirs- Also we could not miss the chance of visiting Knossos with the fascinating palace and being taken back in time to the mithological Greece ruled by Gods;

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Andreas
Cretan village holiday!
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
I don't know where to start to from! At first we were a bit suspicious due to the delay of the airplane ( and a bit tired as well).But oh boy!When we arrived at Cretan village the reception to begin with treated us so warm and kind we immediately felt like we were home.At the time we arrived the restaurant,it was closed and they opened the restaurant and cooked us food at that very time.When me and my wife needed something,the staff was always there for us.The quality of the food was perfect,with ... a huge variety to choose from.Me and my wife are vegetarians and there were all the gastronomy dishes we could possibly imagine,nonetheless the chef prepared us any dishes we desired at will.Lastly the animation team and the free drinks of the pool bar and the special events they organised made our stay much more worthwhile.It was an extra ordinary experience which we will never forget!Thank you!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Anais
Wonderful holidays
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
Aldemar Cretan Village is really a magnific hotel. You don't imagine the number of rooms because of the disposition around the gardens and the swimming pool. The "all in" is a real "all in". Many restaurants, good, diverse and fresh food. People who work in this hotel are very welcoming and smiling. read hotel review
  • Room
    6.0

    Bathroom, air-conditioning, terrace, hair dryer, water (the first day), TV,... very clean.

  • Gastronomy
    6.0

    A lot of restaurants and bars, cocktails (pinacolada mmmmh). Food adapted for children (4 and 1) too. Buffet well full. I miss it!

  • Service
    6.0

    Staff very helpfull, room and restaurant very clean. I need a doctor for my son and in few hours a doctor and a paedatrician were there.

  • Sport & Leisure
    6.0

    Beach and pools are very clean.

  • Hotel
    6.0

    Aldemar Cretan Village is really a magnific hotel. You don't imagine the number of rooms because of the disposition around the gardens and the swimming pool. The "all in" is a real "all in". Many restaurants, good, diverse and fresh food. People who work in this hotel are very welcoming and smiling.

  • Location
    6.0

    Next to the airport. At the beach. A supermarkt in the hotel. A train who pick up you a the reception to visit. perfect!

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Zermain
Beautiful and clean hotel with awesome sea view
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
Very Clean hotel with its rooms and equipment new.With a very friendly staff and well organised ready to serve you anytime anywhere.Very fast Wi-fi.T Breakfast,lunch and dinner was all excellent with a wide variety between hold and cold dishes including some gluten free options (the variety was totally differnet each day).In general it was a very enjoybale stay which me and my fiancee will never forget...not to forget to mention the animation staff which really radiated positive energy the whole time!I recommend this hotel anytime anywhere. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Herbert
Avoid hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Beautiful extensive plant for english-speaking tourists. Germans were not to find. In the main restaurant very unfriendly staff (breakfast, lunch and dinner) the food was an impertinence and even compared with half as expensive hotels in Tunisia and Turkey almost an assault. From small to big glitches you will find it here everything. No spoons, no cups, no milk, almost daily losses by the hour get no drinks. (all vending machines working with electricity) Coffee maker often broken or empty. The staff speaks, except for one exception no german. Maximum 3 stars and much too expensive. Better facilities are available ... at the Turkey for half the price. read hotel review
  • Room
    4.0

    Good standard, typical local food. Balcony with a lot of dirt from the previous guest.

  • Gastronomy
    1.0

    2 weeks the same food. Suckling pig with 100% fat, tzatziki without seasoning. Dropped food are on the average 20 minutes on the floor.

  • Service
    2.0

    For me, a fan of Greece untypical unfriendly staff.

  • Sport & Leisure
    4.0

    Facilities good, grounds in good condition.

  • Hotel
    2.0

    Beautiful extensive plant for english-speaking tourists. Germans were not to find. In the main restaurant very unfriendly staff (breakfast, lunch and dinner) the food was an impertinence and even compared with half as expensive hotels in Tunisia and Turkey almost an assault. From small to big glitches you will find it here everything. No spoons, no cups, no milk, almost daily losses by the hour get no drinks. (all vending machines working with electricity) Coffee maker often broken or empty. The staff speaks, except for one exception no german. Maximum 3 stars and much too expensive. Better facilities are available at the Turkey for half the price.

  • Location
    5.0

    Beautiful beach in the Area. City by taxi 7,00 Euro

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Fabio
Best animation and very nice resort
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2013
This year like every year we passed our weeks in Crete and this resort really surprised us! The structure allowed the perfect comfort but many thanks i want to give to the animation team. We passed our best holidays thanks to them. In particulary we want to thank the chief Luigi! Thanks Fabio P. and Andrei N. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Karin
Recommendable area the 4 stars are deserved
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
Just back from a wonderful holiday! We were the 2. time in this resort and were very satisfied, the room was clean (unfortunately there was the dusting), the bathroom including bath towels and so on. Was also to our satisfaction. The food is the taste was perfect (only unfortunately somewhat monotonous-especially the fruit). The large dining room (self-service) would be beautiful if a lot of tourists weren't as the pigs gestures would (and this designation a swear word for the 'pigs'!). And the staff was not and therefore the dining room is very messy looks and is. (it would be ... appropriate and more staff to meet!) Complaints, due to these deficiencies were very interested received and i had the feeling, that something is useful. Conclusion except for the above mentioned drawbacks a lovely vacation, with very friendly nice and cordial staff and recommendable (provided it disturb the numerous guests from Russia not). read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
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Kelly
Not recommended for families
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2013
Descriptions of the hotels we had on great holidays looking forward to it. The best was probably the weather. 7 days of cloudkess skies and about 30 degrees in the june. Otherwise we arrived we were at the black sea. 90% the guests were russian families, which in the offered, language etc. Noticeable. Most of them were normal, but there were some, which, as already in other countries established, immediately after buffet opening the plates so fully and half back again left, that you be ashamed needs, bearing in mind, that somewhere else children starve. The food was also not ... very varied, but for one week stay it was ok. Only the beacherstaurant with the greek evening and the manager Eleni can a 5 + stand. The beach was very pebbly and already at the beginning of the sea you had to over the rocks in the water, as it for children nearly impossible, to swim there. Also the excursion possibilities were rather poor and very overpriced. You should definitely take a rental car (sixt) to a bit of the island to see, as it is on some places great beaches. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Kerstin
Sanierungsbedürftiges star hotel mit charme
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • May 2013
Large but need of area. The food was unfortunately little varied, tasted not particularly, but for children there was every day, pasta with tomato sauce and chips, they were at least lucky. The food in the theme restaurants was good, also nice atmosphere, in comparison to dining room. The view from the dining room is beautifully, but cleanliness and interior wasn't so great. The coverings of the chairs partly dirty, the glasses and silverware not always clean, floor and furniture was very worn. Annoying was the rude waiters in the main bar, otherwise they were all friendly. The family room ... was small, beds ok, but not the mattresses look. The spider webs the 14 days accompanied, but the beds were made every 3. day freshly referred. The cleaning lady has 4 minutes to the cleaning needed. Mildew in the bathroom, but the water pressure in the shower was good. The complex is extensive, actually quite beautiful, only the houses should be times urgently reconditioned. The pools were cleaned in the morning, but they are in need of a renovation, especially the ladders. The beach and the water were super, but also here should be some couches be exchanged. The entertainment was very good, tried very hard, the shows a little slippery, perhaps not always something for children, but funny. The hotel is geared towards the russian guests, about 90%, but with english one comes through well. We had finally a nice, relaxing holiday, not weight increased but for this hotel with the facilities way too expensive and no 4 stars. read hotel review
  • Room
    2.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    2.0
  • Hotel
    2.3
    Family friendliness
    4.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
Close
Valentina
Fantastic holiday in a lovely hotel
  • Recommended hotel
  • Singles
  • Beach holiday
  • May 2013
Just amazing! Hotel staff was absolutely kind and helpful. the room was clean and comfortable, very nice food and all the accomodation were perfect. The animation team is the best I've ever met in the last years...with all the activities they were the plus of my holiday! and the shows...wow!!! I'll come back for sure...loving Cretan Village! Thank you all!!! read hotel review
  • Room
    6.0

    clean room, big and all the equipment was working good. nothing to say...the accomodation was really nice!!

  • Gastronomy
    6.0

    a lot of bars, restaurant, beach snack bars...various food and amazing quality!

  • Service
    6.0

    The hotel staff is friendly and kind, they speak every language and they are helpfull whatever you need every time!

  • Sport & Leisure
    6.0

    the pools are clean and big, as well as the beach. the shop inside the hotel is providing everything you need for the holiday! the kids club is really big and even if I don't have children I could notice the nice atmosphere inside there with the animation team! they are perfect with the children!!

  • Hotel
    6.0

    Just amazing! Hotel staff was absolutely kind and helpful. the room was clean and comfortable, very nice food and all the accomodation were perfect. The animation team is the best I've ever met in the last years...with all the activities they were the plus of my holiday! and the shows...wow!!! I'll come back for sure...loving Cretan Village! Thank you all!!!

  • Location
    6.0

    the beach is big and comfortable, the city town is close and there you can find everything you need...shops, bars, disco...

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Martin
For a beach vacation to 2. or with small children
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
Beautiful resort with a lot of air and greenery between the buildings. The pools are very clean. The beach includes directly on the area. The food is okay. Except for the receptionists and the entertainers the staff is not very welcoming. Also the small wassersportshop, the all-inclusive guests one or another to provide is, comes despite fewer guests not exactly friendly so. For one week sun recommended. If you want a little more glamour need, in the neighboring area 'royal' book. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Gisela
Never again at the end of the season in aldemar Cretan Villa
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Even if a renovation urgently necessary would be, is the hotel itself architecturally very pleasant. Like a small greek village in well-kept gardens, the Cretan Village on a hill (not too steep) and opens to the sea, to the a direct access there, as well as free showers, chairs and umbrellas. It could be a bit more worth for cleanliness disclosed, we pushed these, as lots of other on the nearby end of the season. The russian guests were in the majority. Over noisy and undisciplined guests we could us not complain. It were many families with children there. A ... little tolerance and no pauschalurteile to the russian guests were in the reviews general appropriate! Food only all-inclusive. For disabled/wheelchair users the hotel is not suitable. read hotel review
  • Room
    4.0

    The rooms are quite nice and rustic, but really needs some redecorating. We wish here to most of the previous reviews. Four star however, we believe that for exorbitant. In most catalogs advertised marble bathroom has also seen better days. The terraces/balconies are big enough and are fully equipped to the part. Sea views.

  • Gastronomy
    1.0

    There are normally 4 restaurants/snackbars, one right next to beach. It would be good, if the beach bar not after 4 days closed would have... The main restaurant 'la veranta' was fairly large, with a nice winter garden, but the food was the horror. Uncaring show cooks were bored and in the dishes was burned minced meat and/or indefinable fish. The pastasauen were all tasteless. Bread was gummiarteig. Only the salad buffet was ample and quite tasty. The desserts were unimaginative and monotonous. Drinks can be had to be tapped, if because the water pumps still in use would have been. Once per stay you can kosgtenlos a 3-course menu in the nice restaurant 'la Pergola pergola' take (notification to the customer service ) here you can between fish and meat as a main entrance choose. The quality there was okay. The snack bar dyonisos offered during the first days a lean lunch buffet at, but also since they provided the service to 4 days completely. The bar was until 12 o'clock open in the evening and replaced at the end the lack of dyonisosbar, but essensmäßig it was even worse... The beverages were lack of functioning drink dispenser, behind the bar prepared, but was really good, as the staff there very friendly and quick was. Very good was the original italian espresso!

  • Service
    4.0

    The employees at the reception speaks english and partially german. One noticed but also here, that the near end of season... The bar staff was always very friendly. The cleaning of the rooms could have been more thorough.

  • Sport & Leisure
    5.0

    The 4 main pool have a nice location, should, however, also most urgent refurbishment. Umbrellas and chairs were for our stay abundant. Nice for children is certainly the large rutschröhre at the lower pool in the immediate area to the beach.

  • Hotel
    3.0

    Even if a renovation urgently necessary would be, is the hotel itself architecturally very pleasant. Like a small greek village in well-kept gardens, the Cretan Village on a hill (not too steep) and opens to the sea, to the a direct access there, as well as free showers, chairs and umbrellas. It could be a bit more worth for cleanliness disclosed, we pushed these, as lots of other on the nearby end of the season... The russian guests were in the majority. Over noisy and undisciplined guests we could us not complain. It were many families with children there. A little tolerance and no pauschalurteile to the russian guests were in the reviews general appropriate! Food only all-inclusive. For disabled/wheelchair users the hotel is not suitable.

  • Location
    5.0

    The location of the hotel is quite good. And quiet, even if the airport not too far away is. The directly at the beach is great. Some taverns, souvenir shops, supermarket were within walking easy to reach. 1 time a day operates a free shuttle train into the circa 5 kilometer away Chersonisos with its myriad of shops and tavernas. A rental car is highly recommended, even if the fuel clearly over which in Germany are. The minoan palaces of Malia and knossos are by car in around 20 to 30 minutes walking distance. The nice town Agios Nikolaos is about 35 kilometers away. The lasithi- hocheben, to the it through scenic gorges and pass roads is. Free car park at the hotel. Transfer from the airport Heraklion also about half an hour

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Klaus
Recommendation for open people/family holidays
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
wetiläufige, however hillside, very nice grown in complex. Very nice and well maintained condition. Also Kreta suffers, the especially German tourist because of lousy media coverage not more in the large number of earlier years book, this is a further opening also in eastern european markets. Who as German tourist, which were of course should be, except a piece own culture, the offered openness opposite The culture of the host country and the other international guests bring along, very interesting New impressions rewarded. No fear: the so-called bad table manners Russian fellow guests, you will find in all German restaurant ... also! You should know: to Russian behavior at the table Belonged simply a sumptuously set board and in the simplest lebensunständen! And the slope to the exaggerated alcohol enjoyment in public, is also with eastern european guests, in families, on vacation no more 'in'. Different reports of such art, belong in the area' so I heard. ' read hotel review
  • Room
    5.0

    Tidy well-kept, unfortunately somewhat small room. Good equipped and above all clean bath. Safe good and safe, unfortunately very expensive, for two weeks 40-€ After a week vacation and a several hour total power outage, seemed every evening between 17:00 and 20:00 the air conditioning not to work. Meant the room, When we dinner returned strongly warmed was. We have the complex then simply turned off, the balcony door wide open.

  • Gastronomy
    5.0

    There are other than the main restaurant two further, we once used. Enjoyable was a diner in a semi-formal style with live music. We had, in particular Russian miturlauvern, have fun, it was properly dancing. Altogether was the selection of food large, repeated but understandably. I was annoyed, the unfortunately nearly all warm dishes, quality, almost never really at least were warm. Here is the büfettpersonal called the good offer to be highlighted! Templates, the popularity happy, were unfortunately sometimes after the first hour the planned breakfast gone. I was disappointed, after an appropriate instruction at the service-boss, initially just asking, getting up early, then on the next day but at the same time, sufficient, for example very delicious rice pudding too, jets but simply with water 'extended'. After the' meal' the service- chef with a very clear instruction into your hand pressed, happened so little, many residents joyfully notice, never again! So:if something even hooks, only and clearly and correctly addressed also say!

  • Service
    5.0

    The majority of the teams in the hotel was very friendly, the rest because of the advanced season already somewhat managed and therefore sometimes irritated. I have seen, in every language and form to communicate. The cleaning of the rooms was average, a beach vacation but enough. The towel service excellent. Even on a 'day of the strike' of the room staff, we were informed, the towels nevertheless changed! Unfortunately we had ubs from the 'mini club' more support, in shaping the first common vacation, with the three-year daughter we could have hoped for. Should be done the service from the animation team out, the ladies were sometimes already somewhat bored and unmotivated, perhaps also here the advanced season? Definitely not but was a, also only a few hours, passing responsibility of the staff possible or abgedacht, it was right from the first day pointed out.

  • Sport & Leisure
    6.0

    Everything there, everything the heart desired. Always sufficient: chairs and umbrellas, if necessary at the beach next door, the same chain: here's a tip: as' all--including ' should you here, whenever you want, a half-hour trip with tretboot and co book! The gazte free of charge, was unfortunately no that been published. The complex is altogether almost thirty years old, in accordance with nice grown. Surely on the a or other body, corresponding economic situation provided, sometimes money into your hand to be taken! Except for the mini-club, was the entertainment team simply indescribably great! Thanks for the great fire show and the unforgettable lion King!

  • Hotel
    6.0

    wetiläufige, however hillside, very nice grown in complex. Very nice and well maintained condition. Also Kreta suffers, the especially German tourist because of lousy media coverage not more in the large number of earlier years book, this is a further opening also in eastern european markets. Who as German tourist, which were of course should be, except a piece own culture, the offered openness opposite The culture of the host country and the other international guests bring along, very interesting New impressions rewarded. No fear: the so-called bad table manners Russian fellow guests, you will find in all German restaurant also! You should know: to Russian behavior at the table Belonged simply a sumptuously set board and in the simplest lebensunständen! And the slope to the exaggerated alcohol enjoyment in public, is also with eastern european guests, in families, on vacation no more 'in'. Different reports of such art, belong in the area :' so I heard... '

  • Location
    6.0

    Great location with beautiful garden areas. Careful: whoever pebble beach not like, there is a very extensive pool areas. But a daily course to the sea, with all waves, was also with the three-year daughter a must! Extensive shops at fair prices in 400 meters and also in the 4 kilometers away chersonissos. With a rental car, better in chersonissos rented, you can very quickly the area explore, very close also very original, quiet places find. Let to booking day trips to wonderful beaches of crete definitely not too much promised! These are not much different, as' your private beach' in Cretan village! Be careful at the observation deck of the lasithi-highlands restaurant and 'museum' let and above all their children by alleged' gift' delight! Because, surprised them to be, if they then after ' free entry' in the museum pay must. Transfer airport by taxi 40.-€

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Jörg
Great family vacation with lots of Russian guests
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
... In all aspects wonderful family vacation with good food and good entertainment. The pools have quickly a renovation deserves, especially at the Beckenrändern. Only drawback, the wasteful behavior at the table many (80% ) Russian guests. We drive surely again here. Recommendable! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Elke
Totally beautiful hotel
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
The hotel is normally in great condition, it is missing to one at nothing. Dining room could have been a bit friendly his, since one is on themed nights could participate, and now and then avoid you could yes the large mass now and then soft. It was just a pity, besides russians only more russians in the hotel were, and this behavior at the table mitanschauen to have, is just definitely not the, what I always would have. read hotel review
  • Room
    5.0

    The rooms are very furnished nicely. For me was the style of the decor is nice, I probably was filled. The cleaning of the rooms was already reasonable so, it could also now and then even dusting. However the towels and the bed linen were always fresh.

  • Gastronomy
    6.0

    The kitchen was really excellent, and always something for everyone, on which one has desire. Lunch, since we were always only at the snack bar, the was sufficient. Really, a praise to the kitchen staff. The atmosphere in the two issues restaurants was for me and my girlfriend simply magnificent and fine, everything went so ziwilisiert to,

  • Service
    5.0

    The staff are very friendly. With the abservieren it is from time to time somewhat exaggerated, one had the last bites yet not gulped, already everything was gone. Or if not at least one person at the table remains, are drinks and everything was cleared, although the handbags on the armchair hang.

  • Sport & Leisure
    4.0

    As already mentioned, the beach did not please me, my time by the pool spend.

  • Hotel
    5.0

    The hotel is normally in great condition, it is missing to one at nothing. Dining room could have been a bit friendly his, since one is on themed nights could participate, and now and then avoid you could yes the large mass now and then soft. It was just a pity, besides russians only more russians in the hotel were, and this behavior at the table mitanschauen to have, is just definitely not the, what I always would have.

  • Location
    4.0

    The location of the hotel is already okay, as there are no sidewalks, or pure path appropriate are it is too dangerous evenings other routes on foot walk, and then you have to stop to take a taxi. The somewhat steep sloping beach part like I personally not so good, but one has the possibility at the 5 pools a spot. The transfer time between airport and hotel is good tolerable.

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Melanie
Never again!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2012
Russian alarm We were in september and had 98% russian guests around us. We had booked all inclusive, that all restaurants and bars together about 10 drinks included-remember: everywhere from one-way plastic cups and nowhere staff served. So everywhere yourself from any uminösen donors. The playground carelessly without shade and uninteresting. The food designed for mass commerce, in the restaurant everywhere tray computer's where children films walk around the small quiet stop. However: always enough high chairs. And : very nice, competent pediatrician, we still needed... read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Child care or playground
    3.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.3
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Other leisure activities available
    1.0
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Rolf
Managementversagen
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Already outdated house, but very nice grounds with a lot of green (lawn, hedges, flowers), the lovingly from the gardeners maintained. Secure and exit. On the complex various 2-3 story buildings, in which the not overly large rooms are. The building as all-inclusive area run, wearing a transparent small band was mandatory. They speak, very good or fluent in russian? Great, then you can 90% of the guests communicate. I am a long way away, any resentment to develop, because everywhere, where a Nation ( no matter, whether from d, i, gigabyte, f or otherwise where ago) the absolute majority ... in a house represents, does not benefit from. Contrary to the usual prejudice we didn't see any drunks experienced. Habituation needy is the only way, as lots of guests with the buffet deal. read hotel review
  • Room
    3.0

    Room approximately 12 meters² plus vestibule with too small closet. How often usually in gr with brick beds, a small couch, tv (didn't use, therefore no statement on the number of programmes), small balcony with a table and 2 chairs. Everything in the style of the 80. years of the last century. Minibar, coffee/tea maker, telephone, safe (whose costs 20,- Euro per week but covered). Room was cleaned on a regular basis, sometimes a bit superficially. Bathroom was big enough, lots of storage space, a bathtub with a shower and ältlichem plastic shower curtain, the again and again at the body 'nestled', but not prevented, the afterwards the floor of the bathroom more than was damp. Regular hand and you wanted.

  • Gastronomy
    3.0

    Also here it must inevitably to different reviews, of which later. 1 large main restaurant, 1 snack restaurant, 1 beach restaurant, at the pools several bars. The beach is in the evening the speciality restaurant with greek cuisine, is still missing the restaurant pergola, where in the evening in comfortable atmosphere ( live music) a 3-course menu served. Back to the main restaurant : wide selection of salads, vegetables, fish was mostly by good to really good quality, meat passable. All this changed on the 30 september suddenly! Despite fully booked a large part of the staff sack, pool bars were closed, the speisenanzahl limited, the quality left after. At the breakfast buffet were still 2-3 waiters responsible for the clearing of the tables and their neubestückung with napkins, cutlery and so on guests they were wrong and were looking for desperate for a free and not dirty table. Noticeable over the entire vacation period area was, that the supply of supply not in the grasp had. In addition some examples: butter was on a chilled tray into 5 tranches provided. The stock to end, the tray taken, in the kitchen and refilled, then again at the buffet placed. This has created some wait for the guests. My proposal, but with a stuffed tray from of the kitchen to then exchange, welcomed, but remained without consequences. The coffee machine was empty, although the strike had, the waiters and maitre not, only after asking was replenished. The same machines were still enough saucers, but no cups, only after asking new cups brought. If these unique would have been, i would have the not mentioned, but it was regularly before. My conclusion: the management of the hotel had this not in the grasp and was probably unteachable.

  • Service
    4.0

    Here, it is difficult, a single result. From very good with 6 suns to down to a disaster with 1 point is everything happened. So: staff in the restaurants and bars (except for 1 exception) 6 suns. Front desk also very good, good german language skills. Guest relations ( Anna) deserves 6 suns +. Room cleaning i give times 5 suns, sometimes was a bit quickly wiped. Laundry was once taken into account, after 1 day everything was well cleaned again in the room. A complaint about defective hangers, this was immediately settled.

  • Sport & Leisure
    5.0

    3 large pool area (1 with a long slide, there also still planschpool and child care, then 1 time split activities pool, also a small children's pool, also 1 doppelpool without activities, therefore possibly even as relaxepool to describe. It would be better, these actually than relaxepool expel). At all pools there were enough chairs and sun screens, even if this as really needs some redecorating to designate are. On feinkieseliegen beach many chairs and sunscreens, at least in the morning always good was occupied. Multilingual, unobtrusive, entertainment with entertainers from different countries, very friendly, courteous. Evaluations not possible, since not taken into account. In the evening regularly show in the amphitheatre.

  • Hotel
    5.0

    Already outdated house, but very nice grounds with a lot of green (lawn, hedges, flowers), the lovingly from the gardeners maintained. Secure and exit. On the complex various 2-3 story buildings, in which the not overly large rooms are. The building as all-inclusive area run, wearing a transparent small band was mandatory. They speak, very good or fluent in russian? Great, then you can 90% of the guests communicate. I am a long way away, any resentment to develop, because everywhere, where a Nation ( no matter, whether from d, i, gigabyte, f or otherwise where ago) the absolute majority in a house represents, does not benefit from. Contrary to the usual prejudice we didn't see any drunks experienced. Habituation needy is the only way, as lots of guests with the buffet deal.

  • Location
    5.0

    The hotel is on a hill, the to the sea drops. Because of this lots of stairs nice, feinkiesiger beach of approximately 200 meters length, in irregular intervals maintained. Located in anissaras, the akrotiri = cape of limenas hersonisou, the main town is about 2.5 to 3 kilometer away and either on foot or with a bus, several times daily drives, to reach. The distance to the airport is approximately 23 kilometer, as the crow flies but about 18 kilometer. because of the prevailing westwindes the hotel lies in the approach path of the airport Heraklion, the planes are in the height of chersonisos and float in 1000-900 metres above the hotel a. Now that is not a hub airport, one considers the machinery from bottom, but from time to time can also times, depending on the type, noisy. Various excursion possibilities : for example by bus to Heraklion, Archaeological Museum, odos 1866 (market street), tomb of nikos kazantzakis. Furthermore the minoan palaces of Malia, knossos, sturdy (phaistos), kato zakros. Gortyn, the roman capital of crete. Rethymnon and the monastery Moni arkadi, symbol of the cretan resistance against the türkenherrschaft. Lassithi-plateau. Agios nicolaos. Kritsa. Chania. Conclusion: many attractions, you should set priorities or even several times back!

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Mandy
It must urgently somewhat done are
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
The location, the garden and the view of the sea were breath-robbing. The entertainment and the variety of mini club' s is great, if you need them. Unfortunately should in this complex some refurbishment, amongst others the pool areas. At the worst we found the ambiance in the restaurant. Had extreme cafeteria character! The beach is relatively steep and everywhere are reefs. With waves was bathing in the sea difficult. We would this hotel not again book. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.7
    Quality of the beach
    2.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    3.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Uwe
Great family vacation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Absolutely recommendable for families with children! We 41 meters / 29 W + 13 meters / 11 wireless us during the 2 weeks felt really good. Here actually comes everyone at its expense, if you go on excursions want to get a rich offer, for those who prefer alone the island explore wanted to rent on every corner rent a car ( recommendation do not take the first/ price and additional costs for full insurance coverage, climate, GPS, etc. Can be negotiated) and for those who prefer by the pool or sea remains and without animation on one of the ... 5 pools or at the beach always a spot. The beach uS personally not so good. He is right on the hotel ( really great) and loungers there are always, but constantly waves and large rock / Rocks on the seabed, will be charged if you into the water goes, US many a time stopped the sea more often to use. The food could a bit more variety stand. Since there is still no creativity and the presentation of the dishes could be a little more love know-) Finally can be said, perfect it is probably nowhere and bleated is of a high standard - a great complex for a great vacation is the Cretan Village anyway-so thumbs up! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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