Hotel Al Murooj Rotana(5 stars)

Off Sheikh Zayed Road View on map

Average rating

176 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.5
  • Location
    5.5
  • Food and Drinks
    5.3
  • Sport & entertain
    5.2
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91 reviews for this hotel sorted by travel date
Paul
Awesome stay
  • Recommended hotel
  • Couples
  • City break
  • December 2014
A beautiful hotel and the stay was quite enjoyable, the staff and amenities were upscale and I would recommend this hotel to anyone. The only concern was the breakfast buffet , it could have been tastier. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Mario
My best stay ever in Dubai
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2014
The service and cleanliness of Murooj hotel are exceptional. The friendliness of the team is superb. The food is fantastic, starting with the buffet breakfast to the Lebanese restaurant and all the snacks offered at the Club Rotana lounge. I have been traveling from business for over 8 years to dubai. This was my first vacation trip to Dubai. My wife and 4 years hotel enjoyed the Hotel, the nice outdoor pool, the proximity to all destinations...I highly recommend this hotel for business and leisure. read hotel review
  • Room
    6.0

    Clean, spacious, with all the needed amenities.

  • Gastronomy
    6.0

    Great food and diversity. We had breakfasts and we had a diner at the Lebanese restaurant Mawal as well. They serve very good food.

  • Service
    6.0

    They have exceeded our expectations. From the moment they greet us at the airport for taxi pick up till we check out, we were extremely satisfied.

  • Sport & Leisure
    6.0

    I accessed the gym and my wife and son went to the pool. Maybe I recommend to add one small slide in the pool for the kids.

  • Hotel
    6.0

    The service and cleanliness of Murooj hotel are exceptional. The friendliness of the team is superb. The food is fantastic, starting with the buffet breakfast to the Lebanese restaurant and all the snacks offered at the Club Rotana lounge. I have been traveling from business for over 8 years to dubai. This was my first vacation trip to Dubai. My wife and 4 years hotel enjoyed the Hotel, the nice outdoor pool, the proximity to all destinations...I highly recommend this hotel for business and leisure.

  • Location
    6.0

    Fantastic location. Walking distance to Burj Khalifa and souk Al Bahar.and Dubai Mall.

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Diana
Great location and service
  • Recommended hotel
  • Singles
  • Other stay
  • December 2014
My stay was short (unfortunately) but the hotel was spectacular. The staff was extremely helpful with anything I needed and spent a lot of time making sure I had everything I needed. The location couldn't have been better, walking to the Dubai mall and centrally located between all other attractions. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Jan
Lovely hotel, close to amenities
  • Recommended hotel
  • Couples
  • City break
  • December 2014
Lovely Hotel close the all the amenities, good food. Unfortunally we had to pay for internet, this should be free though. At the reception the told us depends on the way of the booking could come free, but should always be free. (most hotels offer free nowadays) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
George
Destination hotel in Dubai:Al Murooj Rotana!
  • Recommended hotel
  • Friends
  • City break
  • December 2014
GREAT HOTEL ,, FRIENDLY AND COURTEOUS STAFF ,, excellent facilities ,, prime location and easily accessible ! from the courteous ,friendly reception staff ,,to the concierge escorting us to the room superb service ,, room spacious clean and comfy ,, housekeeping did a great job ! to the restaurants , bars and the outstanding club lounge with sumptuous selection of finger food and great wine !! served by a very friendly staff ,, it was indeed an enjoyable time we spent there ,, we'll not only recommend stay over but also definitely come back again! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Kornel
You don't need a better hotel if there is at all.
  • Recommended hotel
  • Couples
  • City break
  • November 2014
We chose this hotel based on its location. So it was not a surprise. All of the other things were beyond our expectations. The staff was very frendly and helpful. It seemed it was their pleasure to do favours. There is no reason to visit another hotel whenever we return to Dubai. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Jens
A home in middle of town
  • Recommended hotel
  • Families
  • Other stay
  • November 2014
We enjoy staying at the Al-Murooj Rotana as the friendliness of the entire staff, the size of the accomodation and the fact that the premisses are at a walking distance from Dubai Mall and other parts of city are very important for us. We are now staying during allmost two months twice per year since five or six years in this lovely hotel. Previously we were staying at the Shangri-la, Hilton, Hayatt and other similar hôtels but in none we enjoyed our stay as in this one. This feeling is important as we spent five to six month every year ... in hôtels. The food also is outstanding, especially the breakfast buffet and the seafood buffet at Pergolas on Tuesday night. The only negative point, but this is not the fault of the hotel, is that you have only few hours sun at the swimming pool read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Ole
Formular 1 trip including beach holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2014
Great hotel and great hotel staff. Always a pleasure from booking to the stay and always looking for coming back year after year. It is a hotel were I feel very welcome and were the hotel staff shows that they value my visit read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Keith
Family break to Dubai
  • Recommended hotel
  • Families
  • City break
  • November 2014
Great location for tourist attractions. Great staff who can't do enough for you. Lifts are a bit of a nuisance as they are slow. Needs an ATM in the hotel. WiFi isn't free which is a nuisance considering the cost of the hotel. We bought a data sim and a mini router rather than pay high rates. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Ajoke
The best experience yet!
  • Recommended hotel
  • Families
  • City break
  • October 2014
Free wifi would be good if complimentary for one hour. Play area needed for toddlers. Stunning hotel, clean. Staff extremely friendly. Good range of restaurants and cafés in local vicinity within walking distance. Dubai mall and Burj Khalifa within walking distance. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
Close
David
Our stay at Al Murooj Rotana Dubai
  • Recommended hotel
  • Couples
  • Other stay
  • October 2014
We stayed for 2 nights after spending time with friends in Abu Dhabi. The staff we extremely courteous and willing to go the extra mile to help. The room was fantastic and the food was excellent. I would certainly stay there again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Ciaran
Super friendly, great location, great experience.
  • Recommended hotel
  • Singles
  • Beach holiday
  • October 2014
Great hotel, great staff, great location. I have stayed here a few times and always go back mainly on account of the staff. There are so many great hotels in Dubai and what sets this one apart for me is its great location across from the Dubai Mall and the super friendly people I always encounter. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    4.0
Close
Martin
Absolute recommendation. Top
  • Recommended hotel
  • Families
  • Translated
  • City break
  • May 2014
Super clean hotel. Very nice service (you should speak English though). The guest structure was mixed, few Germans. Unfortunately no wi-fi included. read hotel review
  • Room
    6.0

    Very clean and large room. Two German stations ARD and ZDF. The air conditioning worked without any problems.

  • Gastronomy
    5.0

    We only had breakfast. This is very international. A lot of value was placed on cleanliness here as well. You will always find something to eat here, whereby the breakfast is more English or American.

  • Service
    5.0

    Very friendly and helpful. Top Except for a woman at the front desk who was not there often, no German speaking employees. However, you can get along fine with basic English. Room cleaning twice daily. No complaints

  • Sport & Leisure
    6.0

    Loungers and sun umbrellas are wonderful by the pool. You get enough towels. The lower pool is a little difficult to reach. Nevertheless, a very nice pool facility. Furthermore, there are countless gyms and a sauna and steam bath (with an outdoor temperature of 45 degrees). if you need it :)

  • Hotel
    6.0

    Super clean hotel. Very nice service (you should speak English though). The guest structure was mixed, few Germans. Unfortunately no wi-fi included.

  • Location
    6.0

    Great location about 500 m to the Dubai Mall and Burj Khalifa as well as 1 km in the air conditioned tunnel to the metro station. Free shuttle service from the hotel to the beach.

Close
Mubarak
Mubarak
  • Recommended hotel
  • Friends
  • Other stay
  • May 2014
“Staff were all extremely friendly and helpful. Bed was extremely comfortable. Climate control is excellent with an easy to use digital thermometer. Close to Bumrungrad where I had medical checks and surgery.” “The big rooms and the nice pool, The very nice and comfortable bed and bedlinnens.” read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
Close
Zaid
Quiet hotel
  • Recommended hotel
  • Singles
  • City break
  • May 2014
perfect location three minutes by car to dubai mall and five minutes by walking and near metro station and really comfortable hotel with quiet lobby , if you need city breaks with nice hotel i would recommend this hotel read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Andrea
Very nice city hotel with a lot of charm
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2014
Very good hotel, if you are right on the Dubai Mall/ Burj Khalifa want to live. Had a room change, since the noise was very loud in room number 306 (due to an outside exhaust pipe). Grounds are very well maintained. The staff always tried to make everything possible for a satisfied. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
Close
Patrick
Great hotel Dubai! We come back gladly!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2013
The hotel is spread across the street from the Burj Khalifa on a street corner and is easily visible location. It seemed very clean, in good condition and the oriental flair is both from the outside, and inside noticeably. In our trip was the breakfast buffet including wi-fi internet access must be purchased and is quite expensive (6 Euro per hour. ) Guests of all nationalities are here. A light ' surplus' of asian tourists was noticeable. The average age is estimated 30-50. read hotel review
  • Room
    6.0

    The rooms were big enough and very tastefully decorated. The bathroom was very clean and was always cleaned very thoroughly. tv-equipment had extensive international channels including RTL and ZDF. A kettle available. There were daily teebeutel and coffee refilled (free of charge) and bottles of water were also each evening. The evening cleaning of the room took place including bettenaufschlagen and provision of slippers, which we very attentive found. Hair dryer, shampoo, shaving things, soap and badehauben were always available and were refilled if necessary.

  • Gastronomy
    5.0

    We had only booked breakfast. This was good but not exceptional. An international breakfast with brotvariationen, fresh omelets, cereal, fruit and various arab specialities.

  • Service
    6.0

    Finally times again a hotel in which the service is far above. It is a almost every wish was fulfilled. German was partly understood, however one gets along with english here at the widest. The room was cleaned twice a day and was always thorough and quick. Complaints we had during our stay, but we received, that always quickly react. A room change was right on the first day directly offered, because a king size bed for a young couple is better ;-)

  • Sport & Leisure
    4.0

    The main pool was during our stay unfortunately renovated and couldn't be used. We could however the pool the suites benefit of smaller was. Sport possibilities were also available however not used.

  • Hotel
    6.0

    The hotel is spread across the street from the Burj Khalifa on a street corner and is easily visible location. It seemed very clean, in good condition and the oriental flair is both from the outside, and inside noticeably. In our trip was the breakfast buffet including wi-fi internet access must be purchased and is quite expensive (6 Euro per hour. ) Guests of all nationalities are here. A light ' surplus' of asian tourists was noticeable. The average age is estimated 30-50.

  • Location
    5.0

    The beach is from the hotel reachable by taxi. By us however was due to the extreme temperatures not visited. Transfer from the airport took 20 minutes from the oversized Dubai-mall is within walking distance, right opposite the hotel. A straßenüberquerung but can already times last ;-) Here you will find everything you need. From great restaurants on shopping to indoorfreizeitpark everything was there. Also the metro or the bus is available immediately. A taxi can n the front desk called.

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Roland
Good value for money
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • May 2013
The hotel is not the newest, but we felt good. Our room was on the pool page and very peaceful. The view of the pool with a garden is fantastic. Also stay in the pool and garden is very pleasant. You can hear even birds twitter. The staff is very friendly and helpful. With a good breakfast buffet we have the day started. Also here the staff very attentive. The hotel is located next to the Dubai Mall and the burj khalifa, both is on foot distance. I would choose the hotel again and it can also recommend it. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Stefan
Very beautiful hotel for shopping
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • March 2013
Very beautiful hotel for shopping, as the Dubai Mall only a few hundred meters away is. The way to metro is no longer. The complex has a very nice pool area and there were always beach chairs available. The staff is everywhere in the house and at the pool very helpful. The view of the burj khalifa is from some rooms. Even when the hotel directly at several roads, the road noise is hardly to not to hear. Value for money is really alright. The hotel is recommendable. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Karin
Centrally located hotel for enterprising
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
The hotel consists of several complex and is not the greatest and the newest but very centrally located. The cleanliness was good and the breakfast was sufficient. Mostly businessmen, a few germans. read hotel review
  • Room
    5.0

    The room on the 7. floor to the pool was well situated. With the window closed one has from the noise level outside heard nothing. The air conditioning we didn't notice. Room temperature lay with 25 °c. although i always cold sleep were the temperatures already at night ok. Our adapter in the socket wobbled but you can get it back. Rooms are noisy. One child has cried and not even, as if it next door. As positive i felt the supplies with water, mostly 2 times per day. With the cleanliness i as my doubts, is probably also always depends on who it makes. In the all in all was nevertheless everything ok. The bathroom was definitely always clean. Initially thought you probably, the room were only for one person, although our beds but together stood.

  • Gastronomy
    6.0

    We had only breakfast elective. There is something for everyone there. Cereal, fruits and yogurts you will find at the other end, what i had been missing. The cakes tasted delicious. The bread selection is different, rather bright as wheat. The dark toast is however recommendable. For a hearty breakfast is served a anybody but who can already warm food and salad (very arabic). The tastes are different and this is also good sunday We could select your table for outside or inside. Friendly were we to our table. The attention was very big and a little hard table was immediately cleaned. Restaurants there was also in the hotel, but we didn't use it.

  • Service
    5.0

    At check in there were no problems except for the language. You should speak english. German one could not communicate. We are in the morning in the hotel arrived and the room get, without waiting. I had when booking when 'FTI' around a quiet room asked. The completely matched my expectations. Whether it at 'FTI' or, if these hit and miss was, i don't know. The staff was friendly. At the check out there were problems. No response on flugbestätigung by fax by 'FTI'-travel agency. By accident we found a staff, a german-bulgarian, the us was very helpful.

  • Sport & Leisure
    0
  • Hotel
    5.0

    The hotel consists of several complex and is not the greatest and the newest but very centrally located. The cleanliness was good and the breakfast was sufficient. Mostly businessmen, a few germans.

  • Location
    6.0

    The location for excursions is ideal. To the airport it is not far. Transfer about 45 minutes, by taxi faster but also more expensive. Because the hotel very centrally located to Dubai Mall lies has one very lots of possibilities a bit something to do. From the hotel you go to the right on the busy 'financial center road', then some ampelkreuzungen and again to the right a hochführende bridge (also times for pedestrians!) To Dubai Mall. With the cross to Dubai Mall the transport 8., since the cars from all sides %blank%. From the Dubai Mall you can a 'big bus tour' make. There is a 'red' and 'blue line'. You get in the bus when the tickets before the mall bought and decide on a line in the bus. We had the blue line (beach), the red is for the city. The metro is to reach from the Dubai Mall. But you have some around dorthinzu arrive. In Dubai Mall you can much time and it needed time for everything to explore. In the 'lg' and '2 :' you fast food for cheap prices. Inside and outside the mall also has restaurants. We had read, that the tower 'burj khalifa' on the Dubai Mall to reach is, but we needed also time. The fountain at the best with the lift to 'lg' then you get 2 exits to the desired destination. It is worthwhile really the water games several times to look at because every time it is different, if you limited the possibility has.

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