Hotel Emperador(4 stars)

Gran Via 53 Show map

Average rating

30 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    4.8
  • Service
    4.9
  • Location
    5.6
  • Food and Drinks
    4.0
  • Sport & entertain
    5.2
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15 hotel reviews in Englishsorted by travel date
Christina
City break Madrid centrally located
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
The hotel room was clean and tidy. The bathroom very spacious and also clean and tidy. Breakfast was adequate, if you definitely not a scrambled egg to have would like. read more
  • Room
    5.0

    The room was for 2 people big enough. The facilities next to the bed, belonged a work desk and chair, refrigerator with minibar and a sofa. The bathroom was large enough and clean.

  • Gastronomy
    0
  • Service
    5.0

    The service in the hotel was good, english is spoken flowing. Overall the service good.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel room was clean and tidy. The bathroom very spacious and also clean and tidy. Breakfast was adequate, if you definitely not a scrambled egg to have would like.

  • Location
    5.0

    The hotel is directly on a main street, best access to the S-Bahn. Bars, shops and restaurants are in the immediate vicinity.

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Monika & Gerd
Below pulst life, above peace with the baden
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
Centrally located is the emperador good suitable for Madrid. On calle gran via, you can feel the lively Madrid. The metro is on your doorstep, however also on foot is the center good to explore to the Mercado desan Miguel. The service in the hotel, both concierge, as well as room service, was in line with the expectations. The breakfast was ok, now and then you had to after a chef for the omelet questions and also some positions were not so quickly refilled, but for spanish standards it was ok. The air conditioning of the hotel had a maintenance ... necessary, now and then it smelled in our room strange, otherwise was the bed good and the bathroom was tidy. A highlight was surely the pool on the roof, a true island in the large city. We found Madrid great, even if we in metro stolen were (the wallet with identification we got again, only the cash was gone, we nevertheless annoyed). read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Markus
Solo traveller
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • September 2012
Had to reclaim my first room as it was very, very dark (at the very bottom, window into a shaft). My complaint was then treated very courteously. I received from the 2nd night a new room read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ralf
Last minute booking 'can' the breakfast belittle
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
The four star hotel is impressive, centrally located, good connection to the subway, clean, pleasant staff, multilingual front desk ( English is always, but several staff speak German ), pool on the roof, everything great, however. If you at the last-minute booking is a bit too cheap to the room is, is only the sogg. ' continental breakfast' ( rather 3-star standard). Against an extra charge from 19 €or full payment of the room stay one has requirement on the sogg. 'emperador B' (4-star standard, included egg, scrambled egg, bacon, sausage, all prepared food, etc.). Whether the extra charge ... prozimmer? Per person? Is, I don't know exactly, I the price snapped open as another German couples this change wanted. Assumption: per room. Classification is performed on the room price: double room 80 euros per night ( our price) was under the border. This information you can get without further at the front desk. This is the reason for the review 'rather good'! If the not care, if coffee/ tea, bread, cheese, sausage, yoghurt, fruit, muesli enough. The hotel we can, in last-minute, recommend. read more
  • Room
    5.0

    Size sufficiently, according to the claim. Double room, double bed, 2 coffee tables, desk ( tv, coffee maker, different teas, mini bar ( fridge) 1 chair, 1 armchair, klappständer for suitcase ( very convenient), small corridor, bath with tub, bidet, toilet... Marble Disadvantage: air is with the double-glazed windows ( very good noise dampening) hardly possible, since the control of the external window the interior window shattered can. We did this with socks fixed...

  • Gastronomy
    3.0

    Not the we misunderstand, the furnishings the restaurants/ bars is great, clean, impressive. This review is significantly influenced by the breakfast. We prefer four star hotels from the reason a 4-star breakfast there... This was not the case here: again... If you at the last-minute booking is a bit too cheap to the room is, is only the sogg. ' continental breakfast' ( rather 3-star standard). Against an extra charge from 19 €or full payment of the room stay one has requirement on the sogg. 'emperador B' (4-star standard, included egg, scrambled egg, bacon, sausage, all prepared food, etc.). Us it was important, if not care, if coffee/ tea, bread, cheese, sausage, yoghurt, fruit, muesli enough... The hotel we can, in last-minute, recommend.

  • Service
    5.0

    The hotel is clean, the rooms are well cleaned, pleasant staff, multilingual front desk ( English is always, but several staff members also spoke German). Apart from the story with the 'slimmed-down' breakfast, we had no problems. The fitness facility we didn't use it, the pool ( towel output) is for the hotel guests free of charge.

  • Sport & Entertainment
    6.0

    The fitness facility we didn't use it, the pool ( towel output) is for the hotel guests free of charge and in Madrid a real rarity. Loungers are sufficiently available, shade also. The water is very refreshing...

  • Hotel
    4.0

    The four star hotel is impressive, centrally located, good connection to the subway, clean, pleasant staff, multilingual front desk ( English is always, but several staff speak German ), pool on the roof, everything great, however... If you at the last-minute booking is a bit too cheap to the room is, is only the sogg. ' continental breakfast' ( rather 3-star standard). Against an extra charge from 19 €or full payment of the room stay one has requirement on the sogg. 'emperador B' (4-star standard, included egg, scrambled egg, bacon, sausage, all prepared food, etc.). Whether the extra charge prozimmer? Per person? Is, I don't know exactly, I the price snapped open as another German couples this change wanted. Assumption: per room. Classification is performed on the room price: double room 80 euros per night ( our price) was under the border. This information you can get without further at the front desk. This is the reason for the review 'rather good'! If the not care, if coffee/ tea, bread, cheese, sausage, yoghurt, fruit, muesli enough... The hotel we can, in last-minute, recommend.

  • Location
    5.0

    Central location: the gran via is one of the shopping areas, 10 meters next to the hotel entrance is a entrance of the subway-station santo domingo (line 2, day tickets for several days ), 5 minutes on foot in the next convenient füßgängerzohne. Two musicals and several cinemas on the doorstep. Sol/place de major, one of the places where every evening the hustle and bustle is about a 10 to 15 minute on foot, or 2 subway-stops away. Drawback: if you like with the window open sleep has a problem with noise and fumes.

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Andreas
Attractive hotel with pool as a highlight
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • August 2012
The hotel is rather classically-conservative furnished. It's no longer new, but well maintained and has a pleasant atmosphere. The audience is in an old and nationalities quite mixed. read more
  • Room
    4.0

    Our room was relatively small, dark and the furniture was a bit shabby. It is more like a three star standard, but always clean. We had a view of the inner courtyard/ interior light well, not exactly pretty, but quiet. Was pleasant the small window ( at least with us) the attractive bathroom, to air. The shower's wall was not very close, so that something water lapsed, but it was not further tragic.

  • Gastronomy
    4.0

    The breakfast buffet is continental, there is thus no eggs or other warm meals, but you knew that beforehand. The buffet offers nothing special, on the other hand everything was really necessary available and were quickly refilled. In addition to canned fruit some fresh fruit ( about pineapple, oranges, kiwis, melons) offered, which we welcome found. Otherwise there are two 'reasonable' juices, the hotel was satisfying. The furnishing in the dining room is less attractive, the service good. You should merely ensure that the glasses for the juices clean. On the roof there was a restaurant, the we however didn't use.

  • Service
    5.0

    We were welcomed in a friendly manner, got a city map and the main sights it marked. The front desk and the staff are English, you could get along with German-as general in the town - not far. Nice was the drinks service at the chairs on the roof terrace, even if you times a couple of minutes have to wait. Everything seemed clean. For breakfast are coffee and tea serves. Only once the dining room was crowded and there were formed were lines. The reason was a wedding on the day before. One was endeavored, fast again and again tables they quote.

  • Sport & Entertainment
    5.0

    In a city hotel is of course no large offer, the pool I would like to emphasise, however. One notices also on the roof terrace, that it is not a design hotel is, you is however comfortable and nicely made, with rasenteppich and flowerpots. There are many loungers, their cover but often somewhat worn out is, that you get towels. We were after the inspections in the morning always on time to (14:00 until: o'clock), then there is enough free chairs, later it is sometimes full. Changing rooms and toilet are available. Drinks ( typical high hotel prices) at the chairs serves. The pool is for a roof pool relatively large, the water was very pleasant temperature and seemed clean. Everyone taste is not safe the music speaker sounds. Altogether for us was the rooftop terrace the highlight of the hotel, therefore here 5 stars.

  • Hotel
    5.0

    The hotel is rather classically-conservative furnished. It's no longer new, but well maintained and has a pleasant atmosphere. The audience is in an old and nationalities quite mixed.

  • Location
    5.0

    The location is good, for people, the city gladly on foot explore, actually optimally, since many important sights in a few minutes until about an hour to reach. A subway-station (santo domingo) would be right next to the hotel. It is located on the busy gran via, but we did inside nothing noticed. To the department store' El Corte Inglés' ( comparable with our department store) it is also only few minutes on foot, there there is a large supermarket. With the metro the hotel is from the airport with one switchover problem reachable ( station Plaza España).

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Andrea
Good location, drawbacks for breakfast
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2012
The hotel lies from the location very good. The pool is very nice. Large minus there was only a German television program and in a very bad quality. Further downside is the breakfast. For fried eggs you paid about 5 Euro per day extra. The selection of the breakfast was also very modest every two star hotel in germany offers more. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    5.0
  • Gastronomy
    1.0
    Quality of food and drinks
    1.0
    Variety of food and drinks
    1.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Sven
Hotel with a great rooftop terrace and pool
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2011
Hotel is in a central location just a few minutes walk from the Plaza de Espana. The roof terrace with pool and views over Madrid. Wi-Fi is only available for an extra charge. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Manuela
To be recommended
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • July 2011
Perfect hotel for a city break combined with a beach holiday. Pool was a dream. We had only booked bed. There are many possibilities to eat breakfast outside, breakfast in the hotel would have cost 20 €per person. The location was ideal, the metro is ten steps away. The Grand via is one of the main shopping streets, very busy. There is no noise with the windows closed. The room was clean. The only downside no German tv. We have felt ourselves very well. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Joe
Central hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2011
All in all, for the high amount and a four-star hotel in Madrid, moderate service. If one makes vacation and little towns in the hotel really okay. Advantage is the very central location; metro almost directly in front of the hotel. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    2.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.8
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Eva
Great city break in the best location archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • September 2010
The front desk was very friendly, the front desk staff spoke good German and English. For breakfast there was always fresh fruit and enough cheese, ham and more. Wonderfully refreshing is the pool on the roof. Numerous attractions can be reached on foot, there are a lot of excellent restaurants which are not too expensive. Unfortunately on the 1 Day 5 minutes after my wallet stolen from my purse. Was your own fault, had a totally inappropriate bag with zipper carried sloppy. I had the most money and paper in the safe (free in the room!). There is so much ... to see. You stay as long as possible! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Uwe
Pleasant hotel in the center of Madrid archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2010
The hotel is located in the heart of the city on the Gran Via. You can easily walk to many attractions. However it is from early morning until late evening hectic and busy, also the Sunday. An experience is it anyway. In the hotel it unfortunately only breakfast but of good quality. Unfortunately we had a room facing the courtyard and the view was only on such an office limited. It has nothing from the street noise So. unpleasant was the air conditioning in the room, the actually only hot or cold could be adjusted and was quite noisy. When ... planning sightseeing tours the reception was a great help. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Silke
Nice city hotel in Madrid-absolutely to be recommended! archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • May 2010
For the German guests, there were even RTL, also when the front desk is not the best; ) The hotel pool and the roof terrace are a must, it is the only 4 star hotel that offers! read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Rainer
Good hotel in best location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2009
We can thoroughly recommend the hotel. Top are convenient location with the metro from the airport, cleanliness, pool, breakfast buffet. The rooms are very well maintained but different from the location to overlooking a interior light well, but quiet. With drawbacks are two gentlemen in the old at the front desk to rate with more awkward and distant behavior. The women there were very friendly and helpful. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Klaus
Nice place in a central location archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • June 2009
Very nice hotel right on the Gran Via street, one of the main shopping streets and promenade of Madrid. With just one transfer from the airport in about 45 to 50 minutes from the hotel by metro (Placa de Espana, then about 3 minute walk). All major sights are within walking distance, but there were many buses keep it almost directly in front of the house, more metro stations are near. The old town is just around the corner, as well as many shops and department stores. The house has obviously been recently refurbished and has very nice rooms, partly ... furnished in a contemporary style, with all the amenities. My room was on the 8th floor. Floor, very quiet and offers a view on the royal residence palace, only a few hundred meters away. Also the public areas are all very nice, but rather in the classic Spanish colonial style. The trick is certainly the beautiful roof top terrace with a not huge, but medium sized and very nice pool. There is also a very nice cafeteria/bar and nice lounge sofas and plenty of sun-loungers - the location seems in Madrid very "in" to be anyway - is also with guests outside and locals and made a very nice impression, but it is also quite full. Especially wonderful to relax after a day of sightseeing (open until 21h00). It also has a nice view of Madrid. The staff is friendly and helpful, everything was quickly and without any problem. Internet services and luggage storage available. The breakfast buffet is plentiful, for Spanish standards this hotel category but a bit basic. The atmosphere in the breakfast-hall is cool. Incidentals, Approximate for telephone, were a bit high. But overall great location & good value for money. A nice getaway for halfday city tour by the pool on the roof. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Oliver
Great value for money archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • November 2008
The hotel is located in absolute top location. Comparable to the Ku'Damm in Berlin or the Jungfernstieg in Hamburg. The hotel is almost like all properties on Gran Via in wonderful architecture built. Madrid is luckily of damage were spared. The subway is within a 3 minute walk in several directions. Shopping and Szenegegenden are nearby. Directly adjacent to the hotel are the main cinemas and theaters etc. Central it really couldn't get. This central near of course the only drawback the street noise when the windows were closed for them. In the summer months there is but won't even ... care, as the heat definitely unbearable and only slept with air conditioner. If you're sensitive or of being afraid of people should avoid Madrid. Most guests were also tourists from Spain. We also heard a few German voices. The check-in went smoothly. Our room in the fourth floor. Floor (room 402 ) was very large and spacious. Towels were changed daily and the beds could be placed apart, what affiliated traveler is important. There were two Internetrechner on the first floor right next to the breakfast room. Rates I didn't know, paid on the room bill. In Rezeptionsnähe there was a W-LAN connection. In the room there was a free safe. The TV are Eurosport and RTL in German language department. Breakfast can be taken to 1030 hours. There was toast, croissants, baguette, cheese, meats and much more. Fruit was fresh and tasty (melon, orange and kiwi, etc. ). Don't forget the sparkling wine. The served scrambled eggs I don't advise eating. The breakfast room was at all times (3 times we have breakfast) is almost empty. The restaurant and the bar but we didn't use it, since in these areas was smoking. Unfortunately I was disappointed by the enclosed pool on the roof. This must be closed but some time. The whole area looked pretty zerwütet from. We paid for the room 143, - Euro per night. Hard to beat for the location. I would absolutely recommend this hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    1.0
    Overall condition of the pool area
    1.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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