Hotel Savoy Sharm El Sheikh(5 stars)

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Average rating

4.9/6

98 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    5.2
  • Service
    5.1
  • Location
    4.7
  • Food and Drinks
    5.1
  • Sport & entertain
    4.7
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14 hotel reviews in Englishsorted by travel date
Helena
Great hotel - mit europ. Guests

  • 5.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
An excellent hotel extremly friendly staff. Food in lots of different à la carte restaurant. Without an extra charge possible and as often as you want, even if there were only half-board. Hardly any russians in the hotel,! Italian, british and german guests - very pleasant clientele. We were not the last one in this great hotel. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    2.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Bettina
People sincerely -hotel and beach disappointing

  • 3.3 / 6

  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
The guest structure was about 80% from russian speaking population weibl. Around 20 to 25 j, male. Around 35 to 45 years, about 10% from Egypt and adjacent countries, the remaining 10% came from Europa. Circa 80% of the guests were with small children arrived! The pictures to the hotel are very nice, but unfortunately it is not any longer as beautiful as it once was? read more
  • Room
    3.0

    We had a standard room with a view of the garden. The view was quite nice and the room really standard. However in my opinion not standard of a 5 star hotels, but maximally 3.5 stars. The furniture seemed worn, the upholstery was stained, the room very carelessly 'zero 8. fifteen' furnished, the bathroom could be better. And for a savoy hotel. Wohlfühlcharakter is something else, even if the room itself very cleaned properly and was clean. So very disappointing. The staff at the hotel there was a great effort to the disappointment to help and offered us 3 times a different room at. This looked exactly as. Only the move in a room with seaview was a little compensation. On the terrace it was relatively quiet, as far enough of the pool away, which throughout the day with music blaring.

  • Gastronomy
    3.0

    The main restaurant was clean, the quality of the dishes according to individual taste to judge ☺. The breakfast and dinner was with very nice to look at, but unfortunately not necessarily very tasty. Morning dominated especially products from weismehl and sugar and in the evening the missing spices in the food, the vegetables were overcooked, the meat like also the fish much drying and without any spices. Only the evening local dish tasted delicious, as well as the cold served appetizers, starters and soups. The main restaurant is the room was very high and the tables as well as the floors with stone. That fool it was always very loud and had the atmosphere a train station restaurant. A great shame, because the meals were no relaxation. Especially if then the children with us, which definitely not at the children was. The drinks prices were really reasonable. Tips were not expected and with herzlichstem thanks and joy accepted. So far we were told, these under all divided.

  • Service
    6.0

    The staff was very friendly and courteous and fulfilled every possible wish. The room was properly cleaned and positive criticism immediately adopted and implemented. Complaints were taken serious and one strove the forthcoming to fix the problems.

  • Sport & Entertainment
    3.0

    The fitness studio is quite well equipped and the equipment alright. Only the attached transmitter on the cardio machines worked only partly. The beach and the pools were clean and sufficient umbrellas available. Also showers are directly at the beach. The beach, which to my disappointment only approximately 150 meters long was. In addition this was limited (this light in Egypt to be usual, no desired visits the beach of the neighboring hotel) and thus not possible. It was up to the chairs on the beach possible. This form of relaxation, however, often with constant music from music by the own and by the neighboring hotel mostly the day awful. Into the sea itself you over a footbridge, since the baden directly at the beach to forward upstream corals is not possible. One can go swimming with calm sea relatively well always around 50 to 80 metres along. Snorkelling is very good directly there possible and you can get a relatively good choice of fish to see. Internet access was possible, but not very cheap (30 minutes 5 us $-abroad usual). Better with cable, since otherwise very, very slow.

  • Hotel
    3.0

    The guest structure was about 80% from russian speaking population weibl. Around 20 to 25 j, male. Around 35 to 45 years, about 10% from Egypt and adjacent countries, the remaining 10% came from Europa. Circa 80% of the guests were with small children arrived! The pictures to the hotel are very nice, but unfortunately it is not any longer as beautiful as it once was?

  • Location
    2.0

    The hotel is directly at the beach, which to my disappointment only approximately 100 meters long was. In addition this was limited (this light in Egypt to be usual, no desired visits the beach of the neighboring hotel) and my planned walks therefore not possible. It was up to the chairs on the beach possible. This form of relaxation, however, often with constant music from music by the own and by the neighboring hotel mostly the day awful. Also a lot of family business with small children detract from the relaxation extremely. Into the sea itself you over a footbridge, since the baden directly at the beach by offshore corals is not possible. One can go swimming with calm sea relatively well always around 50 to 100 metres along. Snorkelling is very good directly there possible and you can get a relatively good choice of fish to see. The entertainment was outside the hotel in a large built shopping street with a large unterhaltungsplatz, such as adjoining restaurants shifted. The programme is definitely not a star hotel, if it should be important. Walks outside this range are not a lot of sense, since it only had two main axes streets and there is no infrastructure etc. You should when booking this hotel be aware, that you are basically your vacation in the hotel, in the room with adjacent balcony or terrace and entertainment street approximately 300 meters long anyway. But you can book excursions. The airport is with the taxi maximum 10 minutes away. Aircraft noise was amazingly still not. Approximately 3 times per day you could hear a plane, however not extremely noisy.

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Franziska
A little Dubai in Egypt

  • 5.6 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • November 2012
I had a week the pleasure in the savoy to spend, a really beautiful hotel, for the predominantly russian and constantly handynierenden fellow guests couldn't do anything. It was for my taste a bit too much with indoor ice-skating rink and wine cooler for the bottle of water at the beach the shopping is not for me Egypt, but you can take the shuttle bus (runs but only to two unglücklicken schedule after nuweiba) the luxury in the own locked city escape and then his desk as on the market again. The spa area is super beautifully, also the salon ... with nice staff can only be recommended. The theme restaurants on the main shopping street, very good and fine cuisine, the service, no matter in which area, is a 5 star hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Lorraine
Simply sublime Savoy!

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2011
We stayed at the Savoy for the 2nd time in December and it confirmed our decision to go there again. Staff are amazingly helpful especailly M. the Concierge and Joseph, Manager. Our room was upgraded to a lovely spacious room with a seaview and was cleaned each day.the whole hotel is spotless, restaurants in abundance with Soho Square so nearby. Decorated for Christmas so beautifully. Superb beach. Amazing weather. So calm and peaceful and no sign of any trouble or unrest so dont be put off by what you see in Cairo on tv. We cant wait to return ... and hope to do so very soon!! Thank you Savoy!! read more
  • Room
    6.0

    Our room was very large and spotlessly clean (very important to us!) A large bathroom too and an even larger balcony with comfortable furniture and a fantastic seaview looking over to Tiran Island...beautiful sunrises ! Everything in the room was in good condition. The only negative is that you have to pay for internet use or go to Soho Square where its free.

  • Gastronomy
    6.0

    We went bed and breakfast as we like to try different restaurants. Breakfast in the Savoy was lovely with a huge choice of beautifully presented food for most natiionalities and tastes..quite superb!!

  • Service
    6.0

    Staff at the Savoy are well trained and aim to please from the charming Concierge M. to the beach boys...everyone was so nice. They really cant do enough for you and are pleasant and courteous at all times. Smart in appearance and always clean and smart..a credit to the management and the Savoy! Staff ar the spa were lovely and the staff at the hairdressers arfe too!Joseph H., Front Office Manager is very very helpful and made out holiday even better than we imainged it to be!

  • Sport & Entertainment
    6.0

    The beach is perfect for us with good shade if you require it, great snorkelling, amazingly clear water with the most stunning selection of colourful fish. You can scuba dive or take boat trips etc..learn to windsurf....belly dance even! A selection of lovely clean pools with ample sun beds and helpful staff there with towels. I want to go back!!!

  • Hotel
    6.0

    We stayed at the Savoy for the 2nd time in December and it confirmed our decision to go there again. Staff are amazingly helpful especailly M. the Concierge and Joseph ., Manager. Our room was upgraded to a lovely spacious room with a seaview and was cleaned each day...the whole hotel is spotless, restaurants in abundance with Soho Square so nearby. Decorated for Christmas so beautifully. Superb beach. Amazing weather. So calm and peaceful and no sign of any trouble or unrest so dont be put off by what you see in Cairo on tv. We cant wait to return and hope to do so very soon!! Thank you Savoy!!

  • Location
    6.0

    Not far from the airport...about 10 minutes and Soho Square is just outside the hotel entrance with its shops and restaurants, dancing fountains and everything you could want. No hassles from shopkeepers as you get in Naama Bay and Old Sharm either. We felt very safe there and hope to return as soon as possible!

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Evelyn
we had expected more

  • 2.7 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • December 2011
Rooms are nice, clean but if a 3 bed in addition, there is not much room to turn around! Beds are comfortable and very large. There is even a pillow menu only if the two different types of service be ordered not know what is! cleanliness was good, we just had to daily call room service, because some towels in the bathroom were missing. Breakfast, I have never had such a bad breakfast buffet as in the Savoy. Angelaufenes meat, hard bread and the staff at breakfast were extremely rude. The espresso is waiting for you about 15 minutes we ... had all inclusive, lunch was good, we were mostly in the fish restaurant on the sea. Staff very nice and accommodating, dinner we always had a la carte, also very excellent kitchen and the staff were also very friendly. The Thai upstairs at the Soho square, delicious kitchen and the best staff all ' were feasible without grumbling. read more
  • Room
    5.0

    Size for 2 people, but when a 3 bed in addition, too small. Room with a sea view is worthwhile shower etc. worked, TV with almost no German channels. Furniture etc. very good condition. The safe was so small we could not even fit our camera include.

  • Gastronomy
    4.0

    Morning buffet was a nightmare, the food as well as the staff. À La carte restaurant, very good food staff service oriented. Poolside restaurant OK, staff a nightmare. The fish restaurant on the sea very good food staff very nice and friendly. If the morning buffet I absehe I would give the food very good.

  • Service
    1.0

    Dealing with complaints, since understands no longer speak English or otherwise a language, complaints are ignored. English is still, German almost no one speaks Russian but all the towels by the pool and beach a disgusting musty odor, towels better bring your own or from the room take-away. The service was very bad, because, when we arrived at a other rooms have asked, we were the last hole in this hotel and I thought that was really bad, especially since we have a child traveled and we really were tired from the trip, especially did they not understand why we are undertaking a time other room wanted. After about 2 hours we had the room we booked 4 days in advance and get validated by the hotel.

  • Sport & Entertainment
    1.0

    The fitness room is OK. Massage was the best I had booked. Pool area nice, but even in the low season it has a love sunbed occupiers... 24 hour with the towels show only rarely arise, however. Without the heated the end. December pool to swim not. Please note: Roal Savoy is renovated of morning until evening is construction noise should be expected for us by the pool beach chairs not think it was too loud. We have because of site a very bad given, because the tour operators not informed and for us the whole pool landscape not for relaxing available state

  • Hotel
    3.0

    Rooms are nice, clean but if a 3 bed in addition, there is not much room to turn around! Beds are comfortable and very large. There is even a pillow menu only if the two different types of service be ordered not know what is! cleanliness was good, we just had to daily call room service, because some towels in the bathroom were missing. Breakfast, I have never had such a bad breakfast buffet as in the Savoy. Angelaufenes meat, hard bread and the staff at breakfast were extremely rude. The espresso is waiting for you about 15 minutes we had all inclusive, lunch was good, we were mostly in the fish restaurant on the sea. Staff very nice and accommodating, dinner we always had a la carte, also very excellent kitchen and the staff were also very friendly. The Thai upstairs at the Soho square, delicious kitchen and the best staff all ' were feasible without grumbling.

  • Location
    2.0

    we had a taxi and so we were 10 minutes in from the airport in the hotel. The Soho square shopping, pharmacy is also available. On the beach made me feel cramped, if it did not at the beach walk this is the place to stay, I felt between the fences more caught. Snorkeling is OK, has many colorful fish. Since swimming only walk along the jetty is small children not too many rocks/corals immediate with the beach. The beach was always dirty, everything the guests winds turned has been lifted, tables and chairs were dirty and were only cleaned if we had asked.

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Caroline
Absolutely luxury and fantastically located

  • 6.0 / 6

  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2011
One of the best hotels I've ever stayed in. Staff are friendly, obliging and would do anything to make your stay comfortable. Location of the hotel to Soho Square was the best thing ever! No haggling for taxis, simply on the doorstep of the hotel. I'll go to the Savoy again read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Petra
great hotel, friendly service, again at any time! archived

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2011
We loved this hotel felt comfortable. The transfer from the Airport took about 15 minutes. We have not as close to the airport annoying found. The staff was always very friendly and helpful. Rooms, restaurant, pool area and beach were very clean. We especially liked the fitness and wellness areas. The fitness equipment (Cardio-and weight) were in a good choice and very good condition! Directly in front of the hotel is the Soho-square with restaurants, bars and evening entertainment. 10-15 minutes in about could be reached by taxi Naama Bay. There are other numerous shopping and entertainment possibilities for pleasure. ... A special praise goes to the diving school at the Hotel. Friendly service and impeccable condition of the equipment. Conclusion: a wonderful place to relax, relax, relax and have fun! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Rico
super location-nice reef nearby good Hotel archived

  • 5.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2010
very good in Sharm El Sheikh/Hotel beautiful reef nearby two bridges reachable / Beach chairs and bar on the beach/three pools with a pool bar and plenty of loungers/at least three a la carte restaurants/nice buffet in the main restaurant 'Tirana' breakfast and dinner/size of the area not obvious, always felt comfortable and didn't notice, that so many rooms (except for the long hallways)/ garden rooms in a very quiet location/pool room with view of the sea in the'inner courtyard'-Entertainment and evening program on the balcony to hear/in the night not, as the balcony doors to stay (30 degrees outside)/ ... if Sharm, then Savoy! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Yvonne
Nice hotel with fantastic beach archived

  • 4.8 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • December 2009
We have a lot of good places to go and a really good price performance ratio found. The Savoy is a nice location, the food is very attractive, the rooms large and above all the balcony was great (especially, if you had a view of the sea). The staff are very friendly and tried hard to do everything right. All in all a very pleasant and relaxing stay. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Claudia
Nice hotel with a spacious garden archived

  • 4.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2009
The Savoy is 15 minutes drive from the airport. Aircraft noise was hardly noticeable, but unfortunately the neighbors, since the rooms walls are very thin. The Egyptian staff are very friendly, to 99% men. Some of them were a little cheeky, so always try somehow to make jokes. (which is not fun). More appropriate would be the guests. We had half board booked, so we stayed for all drinks and lunch (signed) to pay extra, it was sadly usually a huge problem for the staff. The bills were always confused or we had to wait forever. Well, it's Egypt. Since ... the half-board buffet was very boring after two days, we tried the Italian restaurant Rosemary from, which was really quite pricey, but the staff was ignorant of food or drink. We would have for those Price performance ratio expected more. As already mentioned in other reports, many Russians were in the hotel, which we didn't bother us, except for the ladies, motionlessly thong bikini with which the water jetty and photograph of a man left. Egypt is an Islamic country, you should think a little about it, if you can show is naked. Conclusion: positive: Nice rooms, good quality food, great atmosphere, friendly staff. Negative: construction (partly very annoying by the pool), Rooms were very late cleaned (16-17 o'clock), not very varied buffet. Tip: the newly opened Soho square is part of the Savoy Hotel (there are some discounts for example, bowling, restaurants), you can also enjoy all invoices the room subtract off. Bowling try (you get plastic socks for the bowling shoes ☺ Alcohol was totally overpriced!, but this is to be expected in a strict Islamic country. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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andreas
No Rating five stars -more tight four stars! archived

  • 4.6 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2009
one of my worst vacation so far, perhaps I had been lucky, there was always a great hotel with extremely helpful, competent staff to get! In the afternoon coffee on the room ordered-didn't come, urged-was not... Asked, the minibar refill, nothing happened-urged-but nobody came... an upgrade to 'Royal Savoy' (offer the concierge: 400 €) have cash paid-at the check out I received a later Accounts of 2.30 euros for the upgrade... Dinner in the main restaurant: nothing Special, sometimes long waiting time for drinks; read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Jolanda
Absolutely brilliant archived

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2009
Very clean hotel with a lot of possibilites. Big pool landscape, wellness area, bar, etc. The hotel had a very big area. Because of the signs it was hard to go somwhere wrong. The holiday guests were of all ages. read more
  • Room
    5.0

    It was pretty small but comfortable. The bathroom was supplied with fresh towels every day and the bedclothing got changed every day, too. Every day you got fresh drinking water which you could cool in the minibar.

  • Gastronomy
    5.0

    There was a huge buffet daily with fresh dishes (showcooking). There was something there for everyone. Sometimes the food was sadly a bit cold.

  • Service
    5.0

    The staff was always very friendly but sometimes a bit pushy, yet a "no" was accepted and wasn´t further questioned. Language was mostly English.

  • Sport & Entertainment
    6.0

    The entertainers were there every day and if you wanted you could play watervolleyball, boccia or do other activities. The pool was always clean. The towels were fresh every day and the umbrellas (with integrated sprinklers) were plentiful.

  • Hotel
    6.0

    Very clean hotel with a lot of possibilites. Big pool landscape, wellness area, bar, etc. The hotel had a very big area. Because of the signs it was hard to go somwhere wrong. The holiday guests were of all ages.

  • Location
    5.0

    The shopping strip with a supermarket, boutiques, disco (1) and bars was inviting to spend time (in the evenings) and there was a nice atmosphere there.

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Benjamin
International guests archived

  • 3.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2009
Carfeul: Don´t book any excursions with travle agents or the hotel (more later)! Very big and nice hotel, if not the nicest in the region. Very clean; multiple staff members are walking around all the time cleaning little things like fingerprints of glass doors or emptying ashtrays. If you like to swim a lot all-inclusive is to be recommended because the prices for extra drinks or food are very high for Egypt. But because the hotel had a wonderful private beach and a wonderful sealife we often ate at the beach and ordered a lot to drink which of course ... made the costs go up with half-board. For dinner, drinks are not included. Not even water. A small mineralwater costs about 24 Egyptian pounds (3 Euros). read more
  • Room
    5.0

    Rooms were very nice, top-notch. Few international TV-Channels. But we didn´t go to Egypt to watch televsion. All information was in Russian and English.

  • Gastronomy
    1.0

    A lot of nice restaurants which all cost a huge amount for Egypt. If you knew the real prices for Egypt these were often fantasy prices sometimes even more expensive than in central Europe. With half-board (breakfast and dinner included) the food took some getting used to. Even though I really like eating sausages I tried some there and never had them again. I think that if they want international prices they should serve international food but still you can´t find any sort of pork there at all. Their style was very Russian not at all international. And not even drinks are included in dinner. Breakfast was ok but we had sometimes finished eating before coffee was ofered to us after we had asked for it three times (the same once happened in the evening). At least coffee was included at breakfast for half-pension . If they had wanted that payed seperatley I wouldn´t have been surprised. It was best to eat what you already knew like in the morning eating scrambled egg with toast and a croissant. But not even that was enough to save you from stomach problems.

  • Service
    5.0

    Staff was very friendly and could hardly have been outshone. Languages: Mostly Russian, a bit of bad English and hardly any other languages. Rooms were always very clean, for a small tipp (5 pounds=60 cent) you even got flowers in the room. Amenities were very expensive for Egypt.

  • Sport & Entertainment
    1.0

    Even though the pool was nicely made the prices the hotel asked for for massages, excursions, watersport were so over the top it was almost a rip-off. Especially the excursion which you can book from the hotel. The look for people who aren´t brown yet from the sun and ask them if they are there for the first time. If they say yes they have found a new victim. Like it was with us we were tricked in to buying a quad bike excursion for 100 Euros which would have cost 15-20 Euros in Naama Bay for excactly the same one. To get a massage there cost between 50-250 Euros (the massage tent on the beach was only used twice during our whole visit.. I wonder why?) To get pulled along hung to a parachute by a boat cost 70 Euros for 4-5 minutes and that even though petrol costs about 15 cent there per litre and an Egyptian earns about 300 Euros a month. Outside of the hotel on the whole of Soho-Square all the tourist shops had tourist prices which were 10-100 times more than normal Egyptian prices.

  • Hotel
    4.0

    Carfeul: Don´t book any excursions with travle agents or the hotel (more later)! Very big and nice hotel, if not the nicest in the region. Very clean; multiple staff members are walking around all the time cleaning little things like fingerprints of glass doors or emptying ashtrays. If you like to swim a lot all-inclusive is to be recommended because the prices for extra drinks or food are very high for Egypt. But because the hotel had a wonderful private beach and a wonderful sealife we often ate at the beach and ordered a lot to drink which of course made the costs go up with half-board. For dinner, drinks are not included. Not even water. A small mineralwater costs about 24 Egyptian pounds (3 Euros).

  • Location
    5.0

    The location directly by the beach with a wonderful reef didn´t leave a reason for complaint. Don´t forget a diving mask. Sharm El Sheikh airport is about 10 minutes away. The nearest place was Naama Bay with a few duty-free shops which you can shop in even a few days after your arrival. Of course there were a lot of other shopping possibilities altough they have tourist prices but are still cheaper than the shops at the hotel and the nearby SOHO-Square. Twice a day you could use the free hotel bus to get to and from Naama Bay. Just had to make sure to book in advance. 10.30 AM - 2 PM and 2 PM - 5 PM. Excursions to Cairo, Ras Mohamed etc. should not have been booked in the hotel but in Naama Bay because you payed instead of 100 Euros only 20-30 Euros for exactly the same excursion never minding which one it was. Excursion possibilities were unique and fascinating: Cairo, Ras-Mohamed (underwater nature reserve) and quad-biking in the desert are to be recommended. If you can afford it fly to Cairo directly for about 80 Euros and save the 6-8 hour bus journey. (Careful: international travel agents ask for 250+ Euros!)

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Ildikó
Good archived

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2007
The hotel is very clean, the stuff is friendly, the food is tasty. The water is not to good than one year before (to much diving boats). One litle problem, to much russians. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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