Byala Beach Resort(4 stars)

Byala View on map

Average rating

10 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.8
  • Service
    5.2
  • Location
    4.2
  • Food and Drinks
    4.7
  • Sport & entertain
    5.3
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5 reviews for this hotel sorted by travel date
Veerle
Very good stay!
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
The hotel was perfect for our beach holiday. Very good entertainment, friendly staff, and superb appartment. We really liked the food: a lot of fresh vegetables! But outside the hotel area, there is not much to do or to see... Going by taxi (7.5 euro) to the next village is necessary. But concerning the hotel, we will certainly go back! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    3.0
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Julischka
Fun in the sun
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2014
A large resort hotel, with good amenities, including a little supermarket, small gym and a spa area. While the Apartments are well kitted out for a self-catering holiday, we found that the all-inclusive price was an absolute steal. The entire hotel was very well maintained and spotlessly clean. Our cleaning lady really made an effort in our room too, making artistic animal displays with our towels. The only thing we felt was missing was a Nightclub. read hotel review
  • Room
    6.0

    Bedroom, bathroom, open plan kitchen/Dining/Lounge area with 2 sleeper couches. Balcony with outdoor furniture.

  • Gastronomy
    5.0

    We opted for the all-inclusive package and were not disappointed. All local beverages (including alcohol) was free. There was a good array of dishes to choose from at every meal, and there were in between snacks as well. There was also a very satisfactory amount of vegetarian dishes.

  • Service
    6.0

    Fantastic! We visited at the beginning of the season, when things were still generally quiet. It was difficult for the staff to get people involved in activities but they tried their best. They are a young, energetic, friendly and fun bunch.

  • Sport & Leisure
    5.0

    The hotel offers a Kids Club, free wifi in the reception and around the pool (we could also pick it up from the balcony of our room). The pool area is lovely, with a nice pool bar and loungers. At night there is Entertainment around the pool bar. The gym is not very big but it is quite well equipped. There was no Disco, although there are signs indicating a night bar. This was not operational when we were there.

  • Hotel
    6.0

    A large resort hotel, with good amenities, including a little supermarket, small gym and a spa area. While the Apartments are well kitted out for a self-catering holiday, we found that the all-inclusive price was an absolute steal. The entire hotel was very well maintained and spotlessly clean. Our cleaning lady really made an effort in our room too, making artistic animal displays with our towels. The only thing we felt was missing was a Nightclub.

  • Location
    4.0

    By the time we arrived at Byala, we had already travelled across Bulgaria by bus and then from Bourgas to Byala by taxi. There is a bus, which stops on the main road. It is advisable to ask the hotel to organise a taxi to collect you from the bust stop. Once we got there, we didn't venture further than the beach, although I would've loved a day trip to explore the coastal villages. The hotel is on a cliff but our beach was easily accessible. The beach itself is clean and safe, with loungers and umbrellas.

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Sava
Perfect holiday.
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2013
Big thanks to the animators Lubo, Valio, Mary, Angie and Gogi for unforgettable moments during our holiday in this hotel.Throughout all time sought to entertain us with a variety of sports activities.family: Sava, Vanya, Victor and Nicolas. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Stuart
Vacation in Bulgaria
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2013
the entertainment group is excellent, they really get you going and are funny.The crew here are the best I ever met, and if they wherent there the place would be rather dull !! To go to the beach you have to overcome 112! steps down ( and back up again ) . This problem was issued by many guests, and often the pool bar wasn t occupied by the staff, we complained about that to and in the end it got better read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Christiane
More appearance than substance! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel seems at 1. Impression friendly, spacious and very modern. Unfortunately fall lots of negative details on closer look at on. Of cracks in the walls in the living -, as well as bedroom, in all areas of the hotel ( inside and outside) leaves the cleanliness to be desired. To our travel was exclusively all inclusive offered. Afterwards we also know why ( all cafés and restaurants in the town were already middle September closed) outside food or drink was not possible. As guests were mostly Russian families with small children, as well as dutch couples in the ... age between and years on site. read hotel review
  • Room
    4.0

    The rooms are too many very big cut. Generally 60 meters², as from a living/ dining area with fitted kitchen and a separate bedroom exist. The furnishing is friendly and modern. From the coffee machine over microwave, toaster, plates, mugs and so on is everything available. Air conditioning, tv ( with various German programs), safe and so on also. Our balcony was extremely large with a view of the pool and the sea. What all the regards, there is nothing to complain about... If the lack of cleanliness would not. The table in the kitchen velvet chairs we never used them. First on the final day I have the thick layer of dust discovered, as well as on the fridge and actually everywhere. The shower is completely calcified, joints and was daily cleaned superficially.

  • Gastronomy
    1.0

    There's a restaurant, as well as a pool bar. The quality of the dishes ( from breakfast till for dinner) was my taste awful. Not only we complained about the poor and mostly lukewarm to cold food. As' compensation ' there was one evening on the terrace of the restaurant set tables ( the food however from the buffet, as well as luke warm!) and a show -program the animation team! Theme nights for the food ( Italian, spanish or bulgarian etc.) there was not. The ambiance in the restaurant, as well as on the terrace was cool and carelessly. The staff looks not trained and it seems cleanliness not much to do. The tables were glued with dirty cloth cleaned, mugs and plates were often still dirty. The oil and essigflaschen sticky and with dust covered. Only after once again lots of guests over the cleanliness have complained about, was a couple of days long thorough cleaned.

  • Service
    1.0

    The staff seemed to end of the season gradually the desire in friendly treatment with the guest lost. 2 staff ( a lady at the front desk, as well as the barkeeper of of the pool bar) were really friendly and attentive. The remaining employees seemed unmotivated, unmotivated and mostly unqualified. The restaurant employees didn't talk to us or speak really not even coerced words of English. Ask respectively complaints were just so noted. Upon arrival we were a room assigned, which so was dirty (mostly the bathroom), so that we a different room have demanded. We were the next day comforted, which however of us was not accepted. The 2. room was small, but on the first glance somewhat clean. The cleaning of the rooms was daily carried out, however on the simplest limited. On demand fresh towels, the bathroom was poorly cleaned, the beds made. Everything else was 2 weeks not touched.

  • Sport & Leisure
    4.0

    The entertainment team was as good as every day on location. There were a few games by the pool offered, as well as - on their desire and not from the hotel - the so-called night bar in the hotel evenings open, where pool, table tennis, Kicker and so on play could. Which was nice, since apart from that there was no possibility anything something to do. Luckily we have also various board games carried forward. Wi-fi there was free of charge in the whole hotel, as well as pool area. The pool area offers enough chairs and sun screens. The pool is for cooling off and a little swim large enough. A child basin gives it separately. Showers (although one of the two was broken) are available. Otherwise a few toys for children ( boards, small boats for the pool). The beach is - as already written - over many lots of stairs to reach. A few chairs were available. The quality of the water seems to be good, the beach however completely filthy. We were long walk and everywhere has us the same picture was offered. Statement the guide was, that the beaches public and therefore the hotel is for the cleanliness not responsible! So much back on the agenda service on the guest. The beach ( the directly on the stairs of the hotel borders) daily from trash to clean is my opinion a must for every hotel and just as we know it. But it was a lot not so, as you can expect...

  • Hotel
    3.0

    The hotel seems at 1. Impression friendly, spacious and very modern. Unfortunately fall lots of negative details on closer look at on. Of cracks in the walls in the living -, as well as bedroom, in all areas of the hotel ( inside and outside) leaves the cleanliness to be desired. To our travel was exclusively all inclusive offered. Afterwards we also know why ( all cafés and restaurants in the town were already middle September closed) outside food or drink was not possible. As guests were mostly Russian families with small children, as well as dutch couples in the age between and years on site.

  • Location
    3.0

    The beach ( nature would be nice words; everywhere plastic trash and dirt) can be reached by a flight of stairs directly from the hotel. At least 70 steps, which for older people definitely a problem represents. The town byala is on foot in 10 minuten - however uphill consistently-to reach. Our departure point Burgas in about 2 hours by car. Small supermarkets you will find in the center of byala. There we had to every time we wanted to go, as the supermarket inside of the hotel from one day to the other - without announcement-closed was (again at the reason end of the season). The tour operator offers various excursions to, which we however didn't use it. With 4 other guests we have a taxi to Nessebar divided ( approximately 1 hour away). It was ok at times something else to see and reasonable eat out to may.

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