InterCityHotel Hamburg Hauptbahnhof(4 stars)

Glockengießerwall 14/15 20095 Hamburg View on map

Average rating

300 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    4.7
  • Service
    4.8
  • Location
    5.6
  • Food and Drinks
    4.6
  • Sport & entertain
    3.3
Filters
You selected:
181 hotel reviews for undefinedsorted by travel date
Rocco
Top hotel in central location with good price.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
Central location of the hotel with a great atmosphere. The breakfast is great, rooms are clean and from the hotel you can all the sights. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Walther
In this segment highly recommended!
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
... Exceptionally good breakfast buffet with very good presentation and choice.! Before the curtain, please! Walther fur and mrs. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Ralph
Hotel for business travellers.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • December 2013
Hotel for business travellers in a central location. The staff at the reception had unfortunately no warmth and empathy from. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
Close
Sebastian
Good hotel for business travellers.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • November 2013
Very good hotel Hamburg for business travellers. The proximity to the train station and the city centre is almost not to beat this place. For until two nights in Hamburg i will always go back and stay at the inter city choose. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Melanie
Very well suitably for city journey.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2013
Large hotel several floors, accordingly relatively large number of rooms (as with inter city hotels). Good condition, everything was clean (except for the usual teppichflecken, which in my opinion. N. with carpets in much frequented hotels not forthcoming). We had booked with breakfast. 2 elevators are available. We use the inter city hotels also because of the inclusive ticket for the public transport. We had a package with miniwunderland booked, which worked out well. read hotel review
  • Room
    6.0

    Rooms were big enough, clean and well appointed: tv, telephone, as well as 1 bottle of water and a plate of fruit, pastries and so on. The twin-bed you never back, but double bed was no leg break. We had a room in a quiet location, which of course a few euros costs more (it was us but well worth it). Bathroom was clean and well furnished.

  • Gastronomy
    5.0

    Breakfast buffet was great: large selection, good quality and delicious. Bar offer did not convince us, because we would have gladly in the evening drank a cocktail, but was not offered.

  • Service
    5.0

    Staff was friendly and helpful. On arrival we could our room was not (was not yet ready, as we earlier than 14 hours were) and were able to leave our luggage was no problem in the room. The same with the departure: we are in the afternoon departed and were able to leave our luggage while still there. Room cleaning was, of course, every day and was ok

  • Sport & Leisure
    0
  • Hotel
    6.0

    Large hotel several floors, accordingly relatively large number of rooms (as with inter city hotels). Good condition, everything was clean (except for the usual teppichflecken, which in my opinion. N. with carpets in much frequented hotels not forthcoming). We had booked with breakfast. 2 elevators are available. We use the inter city hotels also because of the inclusive ticket for the public transport. We had a package with miniwunderland booked, which worked out well.

  • Location
    6.0

    Hotel is located directly opposite the main railway station (as usual), so good access to public transport and also within walking distance of much easily accessible.

Close
Felix&Calli
Traffic-wise great - otherwise average.
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • August 2013
The hotel is in close proximity to the main train station; the underground entrance in front of the entrance of the hotel one comes even dryshod in the hauptbahnhof. Due to the traffic-wise great location for those traveling by train, the hotel is for business predestined. The shopping area and the tourist attractions (harbor, etc.) On the good network of underground trains in a short time within easy reach. The rooms are functional and to my standards reasonably clean; if in the bathroom there was still hairs beach chairs (could of course be an isolated case) is not positive. ... Wireless internet is in this hotel also not included and is subject to an extra charge at the reception available. Dear Intercity Hotel hh the is no customer service - almost every café offers guests free wireless - as you're unfortunately below average. The breakfast was recommendable and tasty - the selection was ok. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Gerhard
Central location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2013
Clean hotel with the best location directly at the main train station. Still peace at night! Perfect for short city breaks or business meetings. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
Close
Günther
Is recommendable
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2013
Friendly and competent service, great is the card for the public transport. The location is perfect and very central read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Alexander
Great location, okay staff, clean basic rooms
  • Recommended hotel
  • Singles
  • Business trip
  • June 2013
The intercity hamburg is located very well. just 2 minutes from the central station, the mayor shopping street and a lot of restaurants and museums are very nearby. the rooms are basic, but mostly clean and the staff is okay. I noticed that the people in front of me were speaking english only and the guy at the reception could not speak english at all, so I would not recommend this hotel if you don't speak any german, but maybe it was just that one employee. i would again stay there for a night or 2 but not more. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.3
    Family friendliness
    1.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Alexander
Super city hotel with good connections
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2013
To my last visit in Hamburg has nothing changed. Only the underground car park you could be in the price of the hotel include. read hotel review
  • Room
    4.7
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Helmut
Perfect location, great service, really good!
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • May 2013
I would gladly come again. The building was very appealing, the service very friendly and helpful, The breakfast tasty, the ambience is good, the night's sleep was saved. All in all: very good! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Alexander
Super city hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Very good cityhotel... Directly at the main station and at the start the pedestrian zone. I will the hotel in any case next time book again. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    3.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
Close
Astrid
Very clean and close to the city
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2013
All great, however the cleaning staff it has very exaggerated. You partly up to 3 time asked, whether it was cleaned. I would like also times longer slept. ;-) Ok, i had the nichtstörenschild forget... At 7 o'clock has already knocked and asked, whether one cleaning can, then again at 9 o'clock and afternoon at 17 o'clock (pause) asked someone, whether was cleaned. So much cleaning not a soul normal. The towels were for example also changed daily, it must not be. Breakfast was plentiful and the service friendly and fast. We will definitely gladly again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Melanie
Average hotel, for city breaks correct
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
The hotel itself is nice, great location, great access to all public transport-since you could really not complain about! However breakfast is money really not worth it! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Maria
Recommendable hotel attractive location
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Central location, use public transportation inclusive, room and bathroom large enough and clean, peaceful location (after the back), breakfast buffet varied and good. Complaint concerning minibar was fixed promptly. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Klaudia
Highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2013
Very nice hotel with nice atmosphere. Very friendly staff especially at the check-in. Frühstücksangebotsvielalt could have been a little more for the price but the taste very good. Rooms big enough and very clean. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Tom
Really recommendable
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
'm thrilled by the Inter City Hotel on main station. Felt in very good hands, was in any case competent and extremely friendly cared for and served! The rooms are spacious and clean. The location perfect for shopping, jogging on the lake and the public access is well developed. I am coming again. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Sascha
Great hotel
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • January 2013
I was in this hotel for a city trip. The location of the hotel was very centrally located and you could therefore the public transport was very good. The hotel gave also information with which transport you on the best way to get to the desired place. The room and as well as the restaurant were clean. In the room there is also a sky program to look at. At the breakfast buffet was something there for everyone been. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Renee
Hotel has become very slack
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2012
We were middle december for 4 days in the Inter City Hotel accommodated. We have been the 3. time there and i have to say, the hotel has really deteriorated. When we the room on the 2. floor entered, have met almost fainted. Such a dirty, stained, ripped carpet i really in any hotel anywhere (we travel 3-4 times every year). It has terrible geeckelt. The year before we were on the 4. floor and there was the carpet worn out, but nevertheless still acceptable. The bathroom was although it is very small, but really clean and was cleaned daily. ... The furniture was ok. The furniture is now times matter of taste. The 'television' had the size my laptop and a tv program gave it also not more. The safe is also away. The breakfast buffet is also very well arranged has become. It was in the four days not possible, orange juice to buy. The multivitamin juice is so watered down, it almost pure water was. However everything else was good in terms of taste and fresh. The only thing, that not changed is the price for the hotel. My conclusion: the hotel i can not recommend, but only because of the teppiches. Lg renee read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Michael.P
Good and bad are close together
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
The intercity -Hotel Hamburg hauptbahnhof has pros and cons. One must know what you want. Benefits: direct city location opposite the main train station, great shopping possibilities. Rooms have sufficient size but partly in need of renovation. For pure overnight stay more than enough. Included is a free ticket for public transport in Hamburg. Good, generous breakfast. Cons: no 'hotel' rather some kind of conference hotel. Expensive parking in the underground garage (14 Euro p. tag) Furniture and floor coverings partly worn/ ersatzbedürftig. Complaint (no heating in the room in december! Within a 2-day stay not repaired) read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
1 3 4 5 ... 10