Napa Mermaid Hotel & Suites(4.5 stars)

Kryou Nerou 45, Ayia Napa Show map

Average rating

622 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.2
  • Service
    5.8
  • Location
    5.3
  • Food and Drinks
    5.7
  • Sport & entertain
    5.2
Filters
You selected:
392 hotel reviews in Englishsorted by travel date
Kerstin
Nice, modern and friendly hotel
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • February 2013
The hotel you can only the best recommend it, it is decorated up to date and clean. The staff is in general very friendly and helpful. The food is very good, in the morning there was a buffet with rich food, in the evenings you got it serves, as main course there was 4 different foods, in advance, of course, there were salad and soup (otherwise in the evening buffet, but since only a couple people in the hotel were was the food served). At this time the hotel was nice and quiet. The weather was very good, sunshine about ... 25 degrees. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Klaus
Golden fall in a great hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
A week pure sun with 25 °c and the november. The Hotel Napa Mermaid has all fulfilled our expectations or even surpassed. Pleasant staff, excellent food (despite buffet) and a very nice decor in the lobby, bar and so on were convincing. The rooms are fine, the bathroom a bit small but perfectly acceptable. The bay only 100 meters distance is very nice and the water extremely clean and clear. Unfortunately were in the pure resort shortly before end of the season almost all the shutters closed. All together the napa mermaid without restriction recommendable. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
show less
Gudrun
Great vacation in a really great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
The hotel has approximately 120 rooms. There are standard, small and large suites, and some bungalows. The hotel is very clean and all rooms,, lobby, bar, restaurant are newly furnished and make a very bright, friendly impression. There was breakfast and half board were offered. Free internet access is in the room offered, in the hall is possible computer's for a fee to use. Guests were amongst others two young families with a toddler, young couples, middle ages, as well as pensioners in the hotel represented. It was mainly german and some dutch and greek guests. read more
  • Room
    6.0

    We had a standard room with a partial view of the sea on the 3. floor. The sea was also to see. The room was approximately 18 meters² large, had however only an easy chair, and a stool. Two chairs would have been better. The room was however bright and friendly designed. Toilet and bath were very clean. There was a flat screen tv with international channels. In the room was a kettle and each morning four portions coffee and tea provided. The room has an airco and a small fridge, and a safety deposit box.

  • Gastronomy
    6.0

    The hotel has a restaurant. Here was the breakfast and the dinner served. For breakfast there was scrambled eggs, boiled eggs, fried eggs, sausage, bacon, warm alternating vegetables, porrige. From local cheese and gouda, wurstaufshnitt, cereal, fresh fruit, yogurt and much more there are two coffee maker with all sorts of coffee and several sorts of tea. In the evening, soup, hors-d'oeuvre/salad buffet, meat, fish and pasta dish, and dessert buffet. On the last evening, there was the main course of your choice, since too few guests for a buffet were present. The kitchen was international, that local we missed.

  • Service
    6.0

    Whether reception, waiters, cleaning staff, everyone is very friendly and helpful. At the reception we were in german and a or other waiter has some german knowledge. Otherwise speaks english. We had no complaints. The rooms were always cleaned. Towel change took place every day.

  • Sport & Entertainment
    3.0

    The pool is very nice laid out. However, we are to the sea gone. Leisure facilities there was not. 4 The hotel also has a spa. The sauna isn't recommendable the changing rooms. There is everything getting very old. Here we were very dissapointed.

  • Hotel
    6.0

    The hotel has approximately 120 rooms. There are standard, small and large suites, and some bungalows. The hotel is very clean and all rooms,, lobby, bar, restaurant are newly furnished and make a very bright, friendly impression. There was breakfast and half board were offered. Free internet access is in the room offered, in the hall is possible computer's for a fee to use. Guests were amongst others two young families with a toddler, young couples, middle ages, as well as pensioners in the hotel represented. It was mainly german and some dutch and greek guests.

  • Location
    6.0

    The beach is only a few minutes away. The hotel and the beach only by a street separately. The airport is approximately 50 kilometers away from the hotel. The place Agia Napa (center) is on the road along approximately 30 minutes out, at the beach the way is shorter. In town Agia Napa there are tons of restaurants and night life, however at the end of november the place is rather deserted. Many hotels, restaurants, night life were already closed. At the hotel is a bus stop.

show less
Bruno
Not quite a holiday check-champion
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
Nice renovated hotel with unfortunately very small standard rooms. Helped only against high extra charge the changes in a beautiful junior suite. Apart from that, the hotel is very well-kept with excellent service in all hotel areas (dining room, bar, front desk, pool) Urgently updated belongs the spa area in the basement with fitness center, the gründerjahren of the hotel building was built. read more
  • Room
    3.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    2.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
show less
Karl-Heinz
Great hotel and kitchen, great service, friendly
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Especially the staff were very accommodating, friendly and professional! This applies inderen for the restaurant and the room service read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
show less
Janin
Right next to beautiful sandy beach, great food
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
It is a stylish, cozy hotel in immediate the beach. Wonderful beach and sea. The hotel staff are very friendly and the food is really good and delicious. Wide selection of dishes ( salads and warm). The size of the hotel room was ok, however the bathroom was without window respectively only with a glass pane to the hotel room separately, for something privacy therefore a bit difficult. But one can be overlooked. In the November it is however in the town was already very quiet, lots of restaurants and hotels have already closed. There were many older tourist and ... less families with children present, which I found very pleasant. What in the hotel missing, would be a small or larger park, in which you after the beach can hang out. In the pool we were not once, since the sea there really wonderful is (1 to 2 minutes on foot). For inquiries the island offers itself in any case a rental car at, price but are ok. In short: beautiful stylish hotel with nice staff and delicious versatile food! read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Josy
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
We had a very nice holiday in a wonderful hotel with wonderful food and very friendly staff. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Tina
In the November nice, but not in need of repetition
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • November 2012
The hotel is altogether fully recommendable. The food was good and sufficient. For breakfast I missed only fresh fruits. There were only small floury apples, pears, kiwis and green bananas. Otherwise fruit from the can. The cafe /Cappuccino and the fresh bread were excellent! The beach is about 200 meters away. However for walks on the beach too short (the port at the end was about minutes away). Now in November the sun was already after 16 o'clock under and the loungers were too many winterproof. The prices like everywhere each 7,50 Euro for 2 loungers and a umbrella. ... It was at the beach nice and quiet. I could imagine, that it in the summer very crowded and cramped. The bay is short and narrow. There is no fallback procedures. Unless you have a car or want daily with the crowded bus go. Altogether is the beach rather neglected. Here does not exist like Mallorca cleaning car. So many rock in the first field right on the hotel. Otherwise many dumps and other trash. Nearby the toilets stank it now very U. The arrival was because of the stops in Athens very stressful and not recommendable. Please on continuous flights eighth! In the town were now very lots of restaurants, shops and hotels closed for the winter. From December the place was deserted. There is almost exclusively souvenir and knick- schnackläden. Good quality and reasonably priced very questionable! The cocktails were often overpriced, small and watery. Somewhat typically greek was not to be recognized. Many british people and russians. Due to the current political situation are not all greeks positive on German tourist to speak. For me a beach vacation as in every better hotel in Spain. Only advantage, the water and the air temperature was in the November really still nice and warm (25 degrees water,28 degrees air ) and the sea was perfect clear-) since I really like to at the beach run, I would Fuerteventura but again and again prefer. A week Cyprus was more than adequate. In short: it was nice, I have seen it once, but it didn't keep me lasting impressed. There will probably be no repetition give. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
show less
Beate
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Very beautiful hotel. The service is great, the food very good. The beach very nice and water clean. All around satisfied. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
show less
Hans-Joachim
Absolutely super, gladly again
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
The hotel is clean and very well maintained, the standard rooms are a bit small. Also the balcony is included in the standard area not very big. Otherwise the ideal location, from the daily stress to take. Best time at wich resvrtn was made: october to early november, the water has 24 degrees and the weather is ok. In the summer very strong posted by travellers from the east. read more
  • Room
    4.0

    In the rooms is everything available, hair dryer, tv, everything ok. The standard room a bit too small. I am 1.92 centimeter large and have the dress a span. My wife had always be careful, since you have fairly cramped eiander lives.

  • Gastronomy
    6.0

    The food from the buffet, is very pleasant, the audience has a certain style and the staff is attentive. The choice is very good, if you something to moan about has...

  • Service
    6.0

    The staff is very hard-working, however, the end of the season you can understand, that these people once are tired. The room is always clean, a small gift to the charwoman works wonders.

  • Sport & Entertainment
    6.0

    There was luckily no animation, everything was very quiet, The ideal place for relaxing. If you entertainment, should be in a club vacation make. By the pool must no chairs be occupied, i thought it good.

  • Hotel
    6.0

    The hotel is clean and very well maintained, the standard rooms are a bit small. Also the balcony is included in the standard area not very big. Otherwise the ideal location, from the daily stress to take. Best time at wich resvrtn was made: october to early november, the water has 24 degrees and the weather is ok. In the summer very strong posted by travellers from the east.

  • Location
    6.0

    To the beach cross a main road, then approximately 100 meters to the beach. The village is about 2 kilometer, there is shopping large. - There are no restaurants nearby, however the food in the hotel is excellent, also the atmosphere fits. Nice 2. table with candles and wine which ☺

show less
Elisabeth
Completely perfect host
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
A magnificent hotel with a very competent service, very pleasant and relaxing atmosphere. Very well run restaurant with varied menu and soothing serving staff. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
show less
Heiko
Very recommendable!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
A quite substantial, medium well-maintained hotel. Immediately on arrival offers. The number of rooms let the respective reisepropekten read. Because we the guests not following its nationality questioned, no information. There were all age groups represented. read more
  • Room
    5.0

    The rooms are well furnished, the beds comfortable. Of course there are the usual standard (tv, minibar, telephone). It is gratifying, there is a kettle, so coffee and tea making facilities. The rise in consumption will be again and again refilled. The bathroom and toilet are normally large. Irritated, that a large window to the room has, which however by a sichtblende to be separated.

  • Gastronomy
    6.0

    Breakfast is good, varied and plentiful, including the warm beverages. Surprised, that it a a4 sheet in the languages of the guests there, which on the latest news in pölitk, economy and sport gives. This is einexzellenter service. Also the dinner in buffet form was plentiful and varied us even from week to week varied. Of course all very clean and well-kept. For dinner there were cloth napkins.

  • Service
    6.0

    The staff is without exception very friendly, accommodating and attentive. They speak english and reduced german. At the front desk several languages are spoken. I think, if you are in a foreign country, you can't expect, that all employees of german speaking. Rooms are nice and cleaned well. Complaints, complaints were dealt with immediately.

  • Sport & Entertainment
    5.0

    Was not used by us, so no review. Optically makes the poolbereicheinen very good impression, as well as the loungers. There are free bathing towels, which one also with to the beach can take.

  • Hotel
    6.0

    A quite substantial, medium well-maintained hotel. Immediately on arrival offers. The number of rooms let the respective reisepropekten read. Because we the guests not following its nationality questioned, no information. There were all age groups represented.

  • Location
    5.0

    The hotel is by a thoroughfare from the approximately 150 meters from beach.

show less
Irene
Cyprus, gladly again
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • November 2012
Never before have i a friendlier service in a hotel met - no matter wether restaurant, roomgirls or reception and honest joy over tips. The age average in november was basically renterbereich. Some german, italian, british, many swiss, some (understated) russians. read more
  • Room
    5.0

    Unfortunately only 1 plastic chair instead of a chair in the room. Air conditioning worked very well and quiet. Mini bar available. 3 german television programs unfortunately only in poor quality and no music transmitter. Balcony small, plain and without lighting. Rooms with connecting door to the room next door very badly soundproofed.

  • Gastronomy
    5.0

    Huge selection of appetizers. Daily several sorts of homemade bread. Frequently changing main courses under- schiedlicher countries, unfortunately little lamb. Wine by the glass (4,80 Euro) possible, as well as beer (3,60 Euro). Breakfast leaves nothing to be desired. Great selection of coffees and teas. Food in the restaurant, on the terrace or in a sort of half open conservatory possible. Free tischwahl, always very very fast and inconspicuous again newly restocked. Tip very grateful honored.

  • Service
    6.0

    Really friendly, very good communication in english, at the front desk partly. Also german. Also room cleaning perfect. Bedlinen change daily.

  • Sport & Entertainment
    4.0

    Enough sunbeds, umbrellas and seating by the pool available. Super: blocking will from the hotel prevented. Tennis court and fitness room (i did not use)

  • Hotel
    5.0

    Never before have i a friendlier service in a hotel met - no matter wether restaurant, roomgirls or reception and honest joy over tips. The age average in november was basically renterbereich. Some german, italian, british, many swiss, some (understated) russians.

  • Location
    5.0

    To the beach it is only across the street. Distance from the airport about 1 hour, to the bus stop about 5 minutes to the place about 10 minutes most hotels and restaurants have in november already closed. Some trips are weather permitting still possible.

show less
Andreas
One worries for the guests
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
Very polite staff, lovely hotel with good infrastructure and good food, at night it is quiet, even though the center not far away is read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Anja
third time napa mermaid hotel & suites, thumbs up!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
A hotel, the I with a clear conscience really everyone recommend! Great design hotel, very good food, good location (2-minute walk to the beach and 10 minutes walk to the center ayia napa ), great staff in all areas! Compliment! Go gladly anytime again back to napa mermaid! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Dieter & Ursi
We would book again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
There the standard room relatively small is, we after 3 days in a junior-suite were changed. This has been very worthwhile, because the suites are very nice, tastefully and generously designed. Especially worth mentioning is the very helpful and friendly staff. This takes time for a conversation and also has a great sense of humor. The food was very varied and tasty, although every evening a buffet there was. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Antje
Very beautiful hotel - has 5 star rating
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The aunkunft in the hotel we were first somewhat enttüscht on its location. Since it was called only by a uferstrasse separated from the beach. The coastal road is rather a main street. It looks from above from, as is the beach very far away- but don't be fooled-it is only 2-3 minutes on foot. We had a junior suite, which size and equipment left no wishes unfulfilled. Even if the price for 1 week/per pers in october with 1500 Euro is justifiably proud. The suites are large, modern, quiet air conditioning-great. Only the quality tv-programs (on vacation not the ... most important thing, but nevertheless.) Could for 5 stars for this price be better. Both breakfast and dinner ( we booked half board) left nothing to be desired. There was always another motto at the dinner and, although we didn't eat everything, there was never any reason to complain. Even at breakfast. The only thing which here at this price would be desirable, are freshly squeezed juices. The service always very friendly and attentive. The pool had no particularly stylish form, but it was for swimming very suitable. The beach opposite in front of the hotel was, like all other beaches in and umm ayia napa a dream. Since we were already many exotic beaches in Karibik, seyhellen etc. Met and very much value on really beautiful beaches and crystal clear water are, we were really surprised, here this dream beaches to be found. Alone is Cyprus worth a trip. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Bernhard
For any time of the year worth a trip
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
This hotel is really worth a trip. Already right from the first day we felt arrived and welcome. To a quiet and exclusive atmosphere the stylish decor and the friendly and accommodating staff in considerable with. This is also in the gastronomical area noticeable. No stress for guests and apparently with the staff, no line up, no crowd and also the quality and wealth of variety the food leaves nothing to the imagination. The hotel management is always present very accommodating and always around the well-being of the guests concerned. In this hotel must for example nobody before breakfast the ... loungers reserve, amongst others a credit the hotel management So relaxing and enjoying relaxation, also because of of the great climate. In short: definitely recommendable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Stefan
Comfortable autumn holiday in good hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Napa mermaid offers a comfortable service. There no animation take place, great to relax and relaxation, beautiful and quiet garden area. Super wide loungers by the pool! The furnishing and interior design is very beautifully built and originally, with much especially wood provided.! The location of the hotel is a bit above the sea, approximately 200 meters, thus also good view of the sea, furthermore very quiet. Price-quality is definitely right rather something for fine expectations. In comparison to months in summer was in October little business in agya napa! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
show less
Daniela
Ideal hotel for the holidays
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
We had a lovely stay and could our holidays so correctly and in full freedom. We had a wonderful stay there. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
1 3 4 5 ... 20