Napa Mermaid Hotel & Suites(4.5 stars)

Kryou Nerou 45, Ayia Napa View on map

Average rating

760 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.2
  • Service
    5.8
  • Location
    5.3
  • Food and Drinks
    5.7
  • Sport & entertain
    5.2
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442 hotel reviews in Englishsorted by travel date
Kai
Napa Mermaid - very recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2013
The hotel in Ayia Napa, from my point of view, has the only downside that it is perfect for a week during the off season - but in the summer the decision to go into the region is a very deliberate decision, because the city is just for tourists and those looking for fun, more ideal for younger people. The many bays are good for families, but you have to like the noisy hordes of people. The hotel is at the end of the aforementioned area and bus station just a few meters away offers connections in all directions. Those ... who do not just want to lay on the beach can rent a car for two, three days. The entry to Northern Cyprus is simple, you should definitely do it! read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Karl-Bernhard
Would happily go again
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
Very well maintained hotel with good kitchen, close to the beach. Helpful and mostly very friendly staff. Ideal for those who want a break, as it's situated somewhat away from the 'fairground-like' town, so it's not suitable for travelers who want to be entertained. Very good selection of food, and we thought it was extensive, considering the size of the hotel. Discreet, pleasant music in the restaurant and pool area, which occasionally lets you dream, but, conversely, more annoying at loud in the bar and outdoor area, unless it was live. Sauna and spa rather disappointing compared to the rest ... of the hotel. People sit in the sauna in their swimwear, as in many southern countries, which I think is a bad habit. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Melanie
Not more than 3 stars and with perfect service
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
The whole staff was very friendly, helpful and competent. The check-in went fast and smoothly. Adapter, and bathrobes available free of charge. Wi-fi and safety deposit box are also available free of charge. The double room with sea view were small, but comfortable. Unfortunately the bathroom is really mini and more poorly than it was rightly cobbled together Multiple times there was only lukewarm water and there was also very little from the shower head, so that hair wash took much time to complete. Also, it lacked an additional vanity, which was unfortunately not sufficient over the mirror. Also the ... bathroom was always wet, as water is always running out from the cracks. Through the overhead grid one could even sometimes hear the house community. The light was also not sufficient, and the blinds behind the bath also were slightly stained. Storage space in the room were enough. There is also a very good and strong hair-dryer, so you really need to take none. The mattresses were hard - a matter of taste, but we couldn't cope with the pillows, they were too stiff and thick. As well as the blankets. From the bed / room one has an excellent view of the sea Through the orange light of the bedside lamps everything was very reassuring and had a little Milieu character. The rooms themselves are a bit somewhat thin and the noise/chants from the bar can be heard with the balcony door closed. Earlier sleepers need to bring along earplugs. The breakfast was standard, as well as the buffet, with regard to the choice. Meat and vegetables were seasoned partly strange and were not right through. The dessert was wildly thrown together and mostly inedible. However it was a very pleasant atmosphere and was pretty quiet in the restaurant. The pool area is small, but beautifully laid out. If one is however at the front on the street it can be very loud. There are also Ship planks and with every step wobble the beach chairs. The pool was not heated. There is here an ice and smoothie bar, and a restaurant/cocktail bar. The food was excellent and the service was great. You could either eat there, or take along the food directly to the beach chairs. The cocktails were super and very cheap costing just 6 Euro. The evening program was of varities, there was something for everyone, and lots of live music. The bar is modern and very comfortable. It was beautiful, there was virtually no children and almost only couples were there and one really had the peace. The Spa equipment is obsolete, and the outdoor fitness equipment which might also be modern. Everything is very small and dark. The toilets were always clean, as well as the rest of the area, the really beautiful beach was only about 3 minutes away and there is a supermarket about 200 meters. Further. Many hotels had closed for winter break and therefore already many shops and restaurants too. The town is otherwise very lovingly arranged with the port, and also the amusement park. Everything was already somewhat older, but clean with a certain flair. Afterall, it was a relaxing vacation for a week and it was absolutely acceptable, despite the small flaws. If you want a good 3 star level, you will be very satisfied here read hotel review
  • Room
    3.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Peter
Wonderful place
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2013
A successful holiday in a pleasant atmosphere. Especially, the staff at the reception as well as the bar were nice and helpful read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Caroline
Wonderful and relaxing holidays
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2013
It was a very relaxing stay. We enjoyed the perfect service and the amazing food! All staff were very friendly and helpful. In short we enjoyed our holidays! The only little disadvantage is the beach near the hotel is very crowded, we recommend the Nissi Beach, you can eather use the bus or a taxi (costs between 8-10 Euros). read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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Daniel
Nice hotel with great food and close to the beach!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
Small, very nice and very clean hotel. Free wi-fi throughout the hotel. Great food! read hotel review
  • Room
    5.0

    The standard rooms are not very large but is adequate. The bathroom has no natural light, but no wall, but a large glass pane into the room (there is a curtain mounted, on demand all darkened. The rooms have all an air conditioning system which can be adjusted and was very pleasant (very quiet!). Each room has a large hair dryer. We must therefore definitely no to bring their own. There is also a minibar, a safety deposit box, telephone, a kettle, a tv (mile german programs: ard, zdf, rtl...). Only small disadvantage: our room had two single beds which although you together were a relatively large gap had. Otherwise, there were also the rooms immaculate.

  • Gastronomy
    6.0

    The hotel has a restaurant and a bar. The food was excellent and tasted very good. The dinner has almost always a 6 course menu: there is a daily soup, large salad bar with either fresh vegetables to put together or a 2. salad bar with finished 'special' salads (for example tomatoes-cheese-taco salad) then the buffet for the main course with daily changing themes, a deserttheke and good last there is also a small selection of cheese. The atmosphere was quiet, relaxed and friendly.

  • Service
    6.0

    All staff are extremely friendly. It is both english, and german. Especially the waiters in the restaurant were very attentive, give water and wine by, cleared the plates fast and quiet and the service was just overall very pleasant.

  • Sport & Leisure
    5.0

    The hotel is in the basement a small gym (treadmill, elliptical machine, bike, weight machines and hantelecke), an indoor pool, as well as a sauna and spa. The pool is small but for the size of the hotel perfectly adequate. Only the water was very cold. There is an open shower directly at the pool or in the basement also indoorduschen with changing room. There is also a small children's pool. The beach chairs and umbrellas are very comfortable and free. Every day, a pool/beach towel up (the towels are expressly for use at the beach allowed!). In the bar there was every evening a small entertainment (music, traditional dances, etc.)

  • Hotel
    6.0

    Small, very nice and very clean hotel. Free wi-fi throughout the hotel. Great food!

  • Location
    5.0

    The hotel is located on the eastern end of ayia napa. To the center or to the harbor it was about 10 to 15 minutes walk (either along the beach or main street with restaurants and shops). The hotel and the beach is just a road (road is not disturbing!). To the beach it is only 200 metres, the golden sand and crystal clear water, beach chairs and umbrellas (for a fee of 2.50 per beach chair and an umbrella), as well as water sports offers. Buslinien holds likewise about 200 metres away from the hotel

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Vera
Finally real relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
We were very pleased with the Napa Mermaid hotel, we would happily spend our vacation there again any time. The room was clean, the mattresses were very good and the pillows great! The staff (reception, restaurant.) were all very friendly and helpful. Fantastic food at breakfast, large selection, good quality. One evening we also ate in the hotel restaurant, it was top notch too-) October was very pleasant, not too hot, a bit chilly in the evening. We'll rent a car next time, so that we can get to know the area better. Thank you for the good ... care. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Barbara
Top hotel, very recommendable!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
Hello, we were just in the Napa Mermaid! Everything was perfect! We've never had such a great hotel, were definitely not the last time there. Thank you, we can only recommend it! read hotel review
  • Room
    6.0

    The room is very modern and nicely furnished. Everything in good condition. The bathroom was not huge, but enough for us perfectly. The room has air conditioning, tv, wi-fi, safe, minibar and hair dryer.

  • Gastronomy
    6.0

    The hotel has a restaurant very fine and very nice angerichtetem buffet. There are a comfortable bar! The buffet was always very hygienic and clean. There is something for everyone. There is each evening a themabüfett (for example, bbq).

  • Service
    6.0

    The staff was always very friendly and the language skills were good. The room was always clean.

  • Sport & Leisure
    6.0

    On the beach you can some against fee make. Jet skiing, boat hire, parasailing and so on. The beach is very clean, there is also a restaurant at the beach. The beach chairs were in good condition, a shower and a toilet are on site.

  • Hotel
    6.0

    Hello, we were just in the Napa Mermaid! Everything was perfect! We've never had such a great hotel, were definitely not the last time there. Thank you, we can only recommend it!

  • Location
    6.0

    The beach is a few steps from the hotel. Within walking distance you very good the center of ayia napa (about 15 minutes), there are many restaurants, bars, clubs, souvenir shops and everything you could possibly want. You can very well with the public transport, the bus stop is also a few steps away from the hotel!

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Adolf
super nice vacation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2013
Very recommendable. We had a Grand Suite. For us as parents with our daughter and grandchild, it was perfect. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Dennis
Great hotel for couples
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Super hotel one of the best hotels in Cyprus! Gay friendly The hotel is very clean and the condition was perfect. The rooms are comfortable large, whereas the suites a nice size! We had half board which i in this hotel again would book. There is wi-fi, free, hotel but only in the lobby good. The guests are many swiss, english, german, dutch, a few russians. Age of the guests from young to old, but little children, because the hotel and the pool nothing for children offers. read hotel review
  • Room
    6.0

    The rooms are we had a suite with sea view very nice, i would say that all top are, because we were in a standard room looked at, which is also very beautiful we take next year only one, because it is. The room directly at the pool are also a bit bigger so as a suite but one has the pool guests directly on the terrace, i thought it was terrible. The bathrooms are all large enough and in good condition. There is a mini bar in all rooms and all rooms have a kettle with free coffee and tea every day refilled.

  • Gastronomy
    6.0

    There's a restaurant and 2 bars, one at the pool and one in the hotel in the bar you could also food. The food is great very much variety, and everything was always refilled, except for the coffee and syrup the breakfast is unfortunately only 3 star standard. Kitchen style is international, although much with thyme typical on Cyprus cook. Prices and atmosphere are ok.

  • Service
    6.0

    The service in the hotel is absolutely great, all employees are very friendly. They all speak english and many also german. The rooms are very clean, every day new bed sheets and towels.

  • Sport & Leisure
    5.0

    The pool is nice but it is on the main road. You can hear as traffic. The beach chairs were super always enough available and everything was very clean. We noticed that even locals for the weekend at the pool in. The fitnessraum is unfortunately a total disappointment, all little old and small.

  • Hotel
    5.0

    Super hotel one of the best hotels in Cyprus! Gay friendly The hotel is very clean and the condition was perfect. The rooms are comfortable large, whereas the suites a nice size! We had half board which i in this hotel again would book. There is wi-fi, free, hotel but only in the lobby good. The guests are many swiss, english, german, dutch, a few russians. Age of the guests from young to old, but little children, because the hotel and the pool nothing for children offers.

  • Location
    5.0

    The lies at the edge of town of ayia napa, in a main road. Which is however not a problem, you need so around 20 minutes away on foot to the centre but is ok, since it was a nice way. The beach is 150 meters across the road and it has a great beach 2 beach chairs with umbrella 7,50 Euro on the day. To the airport it was 50 kilometer by taxi 45 minutes. It is on the way into the center, many very good restaurants, and in the center there were still restaurants in addition all major fast food chains. Party you can in the center very good everything was close to the monastery. The bus stop is around 5 minutes away on foot way buses within ayia napa costs €1.50.

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Lena
Best hotel in ayia napa!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
Sensational, simply genial! - hotel, staff, setting... Perfect! Are already looking forward to the next time! - when ayia napa, then the Hotel Mermaid! read hotel review
  • Room
    5.0
    Cleanliness & linen change
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Christina
Satisfied
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2013
All in all absolutely satisfied. Defects in the room were taken care of immediately, staff friendly and partly also humorously. Cleaning of the room was so so but acceptable. Room and bathroom are however extremely small (standard) and in my case very smelled like mold. However, it is not in every room so. Wireless works mainly in the lobby and in the hallway, in the room is the connection very bad. Should during the vacation also not the most important. Balcony was also very small. Also note the towels and bathing costumes not on the balcony hung can be. There ... is already times closely, since also in the room lots of space. read hotel review
  • Room
    3.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    2.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Alena
Stylish seaside holiday
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
The hotel is in great condition and very stylish furnished. Note, that the rooms with sea view direct access to the road, which separated the hotel from the beach. Therefore it is rather loud and one view first on the parking lot on the beach. In the hotel there was during the day there was no entertainment, it runs off simply music in a pleasant volume. Evenings there was from and to live dance or gesagsacts, which are very good. With only a few steps one reaches first restaurants, shops and pharmacies. After aya napa one arrived walking in 10-15 ... minutes therefore, you had no direct noise disturbance by the partytourismus. The hotel's beach was lovely and a beach chair plus umbrella cost per 2,50 Euro. To the Nissi Beach one arrives in about 10 minutes by cab (circa 10 Euro). At the pool there is very comfortable lounge chairs and four-poster beds, which were not already in the morning occupied. The food is varied and enjoyable. The buffet consisted predominantly of international dishes and some local dishes. Also you have the possibility to à la carte to order. The staff is very friendly and speaks fluent english. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Nadine
Can only be recommended! Thumbs up!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
We can really recommend the hotel. The hotel, the service and the food were great. We were very comfortable and will definitely return to this hotel. A tip take because bus to Nissi Beach (departs every 15 minutes/price 1,50 Euro per person), this beach was simply fantastic!. Still positive to mention is, that the hotel away from the hustle and bustle is and if you about 200 meters walk, one is in the middle in the happening in it. If one times no commotion, you can relax in the hotel bar, where every evening tasteful music is. Thanks to ... the team at the hotels napa meramid! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Martina
Great hotel for relaxing!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
We were for the first time in Cyprus and then in this wonderful hotel! As we were already at the many positive reviews read, we can only agree with this! Great facilities in the lobby, bar and restaurant, very friendly staff. The food was very diverse, no rush in the restaurant, at the pool it was very quiet and relaxing. A nice surprise was the birthday cake and wine in our room, once again, thank you very much! There were guests from different countries, mostly young people. As a small tip we would like to say, that the bathroom need ... of an update. But otherwise we really enjoyed it, thanks to the whole staff! read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Rolf
Nice hotel with good distance to the center
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
The beach is directly over the street. The traffic is from the rooms good factor. Thanks to glass walls is the pool and restaurant area from the street well insulated. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Thoas
Amazing napa mermaid
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
We were very comfortable in the napa mermaid. It prevails a pleasant friendly atmosphere and the food is very good! There is no animation and in the evening one can in a relaxing atmosphere with good cocktails the changing live music. Also the location of the hotel could not be better. It is a bit away from the whole bustle, if you want one is however in about 15 minutes walking distance right in the middle of it all. The was certainly not our last visit in the napa mermaid! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Christian
Napa mermaid-great holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
Very friendly and helpful staff, located on the outskirts of ayia napa, around 5 minutes away on foot up to the first shops, around 10 minutes away on foot to the center of town. Sandy beach and the sea (very nice) is by a uferstrasse from the hotel separately, but very quickly and easily accessible. As the only drawback of a very nice and enjoyable badeurlaubes we would nevertheless somewhat monotonous food, as well as the very small standard room complain about. Additionally dürden the bathroom a renovation. Due to the friendliness of the staff however, you can confidently on ... some things away see. read hotel review
  • Room
    3.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    1.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Florian
Super holiday in top hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
Great hotel with top location, just perfect for a relaxing vacation or party vacation. Hotel centrally located but still quiet, service great and staff very friendly. 100% recommendation read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Corina
Beautiful hotel for unforgettable holidays
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
The hotel has a appealing size and is not too big. The standard rooms are large enough. The junior suites are very spacious and beautiful. The breakfast buffet left nothing to be desired. It is very plentiful and freshly prepared. Against end of breakfast time you can from all menu, since always immediately re-filled every day,. The types of people are well mixed. read hotel review
  • Room
    6.0

    The standard rooms are big enough and nicely and above all modern decor. The junior suites are very spacious and beautiful. The rooms are cleaned thoroughly every day. The hotel is very clean everywhere. Great is the free wireless.

  • Gastronomy
    6.0

    The breakfast buffet left nothing to be desired. Everything is fresh and looks very appetizing. Also the cleanliness and hygiene are nothing to complain. The amtmospähre is very warm. Especially the terrace (bar) in the evening is beautiful and you can the evening nice ausklingeln leave.

  • Service
    6.0

    The complete staff (cleaning, service, reception, etc.) Is very friendly and accommodating. Also the foreign language skills of the staff are exemplary. We felt very, very comfortable. Questions are immediate answered or clarified.

  • Sport & Leisure
    0
  • Hotel
    6.0

    The hotel has a appealing size and is not too big. The standard rooms are large enough. The junior suites are very spacious and beautiful. The breakfast buffet left nothing to be desired. It is very plentiful and freshly prepared. Against end of breakfast time you can from all menu, since always immediately re-filled every day,. The types of people are well mixed.

  • Location
    6.0

    The nearest beach is very close. Around 3 minutes away on foot. The hotel is located not in the center of agja napa, this is one way of hustle and it quiet at night. Bars, shopping etc. But more than reachable on foot. The location is so very good.

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