Hotel Hyatt Regency Düsseldorf(5 stars)

Speditionstraße 19 40221 Düsseldorf Show map
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Average rating

5.2/6

41 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.4
  • Service
    5.2
  • Location
    4.8
  • Food and Drinks
    5.3
  • Sport & entertain
    4.7
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27 hotel reviews in Englishsorted by travel date
Christian
New stylish hotel on the harbour

  • 5.5 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2013
Very nice and neußer city hotel very stylish, the staff really exceptional. Rooms are very modern with rainforest shower separate toilet and a great tv. Breakfast a very high standard. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Pascal
Probably best hotel in Düsseldorf

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
For a city stay in Düsseldorf probably the best hotel of the city - very good location, tasteful furnishings and super restaurant-highly recommended! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Stephanie
Five stars? Service yes, cleaniness no!

  • 5.3 / 6

  • Recommended hotel
  • Families
  • Translated
  • Business trip
  • December 2012
The kinderunterbringung in separate room is a good idea, by the connecting door (double door) you don't need on the corridor and one can in the evening also times television, without the kids to disturb. I personally an airco, on the coldest stage the room on 22 °c ' cools' a mystery. We therefore have the part and the windows on. An empty water bottle under the bed to find, of 5 stars very shaken. The maid, which then the baby brought, i announced that. Unfortunately it was the german not so very powerful, that it understood. The room service ... i have reported and we have the milk for the small then free 'boah' next to the dirty fruit plates and apfelstrunk was the but also 'the only', which reason for massive criticism of leaving. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
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Jan
Modern luxury hotel

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
Very friendly staff, the always helpful. But it was the reservation partly difficult an appropriate contact person on the phone. The hotel stands out in particular by the modern and sophisticated facilities from other hotels in Düsseldorf from. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.7
    Family friendliness
    2.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
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Andreas
Great hotel with legitimate stars

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • November 2012
Definitely recommendable, only 30 Euro for dasrühstück not appropriate. That stood in no proportion. That should simply be considered. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Konstanze
Modern and comfortable

  • 5.5 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2012
Modern hotel with absolute friendly, competent and helpful staff. Breakfast is Hyatt-typical and has a very good quality. Facilities really reasonable. View great, also in the restaurant, right at the port. You can absolutely recommend. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Dieter
Magnificent views in 18. Stok

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
Top location at the Düsseldorf port. Club lounge on the 18th floor with impressive views of the Rhein. Unfortunately no pool. Excellent spa -offer. Large jacuzzi, but not always works. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Walter
Great location, great hotel.

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
Very good location directly on the Rhein location. The historic part and the cathedral are only through the Rhein separately. The hotel staff are very friendly and help sbereit. You can tell, it with a hotel professionals to do. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Kristina
Great hotel in a great location

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • June 2012
The hotel the 5 star rating. The rooms are nicely equipped and the bathroom is the highlight. The view from the room is very nice, one can Düsseldorf and see the Rhein. Convince yourself ;-) I would anytime again check in! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
Top

  • 5.4 / 6

  • Recommended hotel
  • Singles
  • Translated
  • City break
  • June 2012
Now, what do you have a five star hotel good letter, if purely from the hotel seen everything was perfect. Except that for 30 Euro in the price to high breakfast - I withdrew it. Only the location of the hotel is very poor, however therefor the hotel can't respectively his staff. I would stay at the Hyatt stay! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Roman
Very modern, great service, great breakfast

  • 5.2 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2012
Very new, beautiful rooms - large bathroom and the size of the room is sufficient. Friendly service and especially the breakfast is very recommendable. Especially as business very good hotel suitable. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Simone
Great hotel - great service!

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
Modern, brand new hotel. A traumausblick on the harbor/ Rhine. The breakfast buffet offers everything the heart mitered (Sundays until 14:00 o'clock) is for 30 euros appropriate. Serving in the room without extra charge possible. The Pebbles bar stay a! Recommendable nonetheless. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Marc
Chic and luxurious hotel!

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
The hotel is chic and stylish. The furnishings corresponded to a 5-star level, as well as the service. The dinner in the hotels restaurant Dox was excellent, as well as the breakfast buffet. Everything was fresh and tasty. Small, but fine spa area, which for relaxing invites. Overall a great hotel! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Karsten
Very nice, ultra modern hotel.

  • 6.0 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2012
Super modern hotel with a grandiose views of the city. Rooms are very modern. I like something. Bath tub with a view of the city, great kitchen in the restaurant. Just a new hotel. Zimmervermieter top. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
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Michael
Highlight in the harbor

  • 5.7 / 6

  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2012
As very nice addition to the two already established hotels in the harbor is this Hyatt to see. On the sharpened the first dock, this hotel with very nice view from nearly all rooms, as well as the restaurants. Sunday brunch was great and you should on time book. Altogether very harmonious and appropriate value for money... read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Bernd
Only recommendable hotel

  • 2.5 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2011
It is a pity-expectations not met, we had expected more-missing pool major flaw-more appearance than it was-there have been other recommendations in the area of Dusseldorf and Cologne read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
  • Sport & Entertainment
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    1.0
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Tia
Great hotel in the best location at the düsseldorf harbour

  • 5.8 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2011
For me is one of the best hotels in Düsseldorf. The food is very good, the selection at the breakfast excellent. The view the room on the Rhein beautiful. And the service left nothing to be desired. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Markus
Recommendable nonetheless

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2011
Stay over new year's Eve/ new year. A special mention for the concierge, the US the 31-12-2012 a table in a very good booked restaurant has. We have the hotel especially enjoyed, since the suite a great view of the city. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Friedrich
If in Dusseldorf in the Hyatt!

  • 5.7 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2011
An excellent hotel in the right place, off the beaten track but not isolated! A crew the aoapos#aposao without being intrusive. In a very quiet location in the old/new port, ready to the 'old guard' of hollywoodstars and attractive to small and large things worry...! Keep up the good work, not weaken! I would stay here again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Thomas
Completely not at all Hyatt Standard

  • 3.8 / 6

  • Hotel not recommended
  • Families
  • Translated
  • City break
  • November 2011
The description of the hotel complex overleap I, in addition you can everywhere sufficient information available, therefore leads me directly to the key: Luxuriously appeared building and interior. The visited areas made a clean impression. International audience, very popular with celebrities. Except for the window power the building a very clean impression. read more
  • Room
    3.0

    Well, the one with opening the door to the bathroom, like for the a unusual, perhaps even a new Trend be. For me this is a no-go, and it was enough for the poor review. In addition to the the window probably never cleaned are... the room was apart from that superficially clean, nothing more-and small. the furnishings is like one it from a five star hotel wishes and the interior is very nice and high quality, the deceptive but about the many other negative impressions not away. There is for example only a Gardrobenhaken , if it is one, because it is in the bathroom, perhaps he is for the bathrobe thought.

  • Gastronomy
    3.0

    The culinary offer is large. the quality is very good and also the premises are nicely furnished and clean (except for the window). Only the price is clearly excessive, even for Dusseldorf proportions. value for money is not appropriate, since it was worth it in the direct Area to go. town center a variety of superb restaurants.

  • Service
    2.0

    I must fully acknowledge that the staff friendly, that is not the reason the bad review, even if the reception and the check out very reserved and cool. Instead everything other the service more than just 'strongly improved'. I have been in a five star hotel such a poor service experience. From a Hyatt I would not expect that, particularly when the Hyatt in Hamburg knows. I do not wish to dwell on this, it would blow up the framework. Who more to know would like, can to me gladly a message chic. Who my previous hotel- reviews studied, will see that I did not find quickly and easily so bad service reviews casting.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The description of the hotel complex overleap I, in addition you can everywhere sufficient information available, therefore leads me directly to the key: Luxuriously appeared building and interior. The visited areas made a clean impression. International audience, very popular with celebrities. Except for the window power the building a very clean impression.

  • Location
    6.0

    the hotel has a the best Locations in Düsseldorf, at the sharpened a small headland with stunning views of the skyline and direct Access to the harbour-quarter with a variety of restaurants, bars and nightclubs. The Rhine Promenade and thus also the old town, is in about good 20 minutes hike reachable. with the taxi you need also 10 to 15 minutes to the old town. Kö Boulevard leads with the taxi in 10 minutes. The Drive with the tram was a bit complicated on the main station possible. The bus connections I cannot judge. A large cinema is located in the immediate area.

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