SUNRISE Holidays Resort(4 stars)

Cornishe Road Hurghada View on map

Average rating

4,879 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.6
  • Location
    5.6
  • Food and Drinks
    5.5
  • Sport & entertain
    5.6
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2625 hotel reviews for undefined sorted by travel date
Alanna
Entertainment team what an amazing bunch of people
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2014
I have just come back from my stay at this hotel, i had an amazing time staying here all the staff are lovely and very helpful they are there 24/7 if you need them. The entertainment team where amazing always making people around the pool and the beach feel comfortable and very smiley and lovely cannot say 1 bad word about the entertainment team all lovely and pleasant would come back again. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Kerry
Fantastic!
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
Fab hotel, the private beach was wonderful, adults only so no screaming kids! Excellent staff so friendly and couldn't do enough for you, tasty food and plenty to choose from, can't fault it! Will recommend this hotel to everyone!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Jim
Superb staff make this hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
Fully Inclusive, adults only (although this does depend on the holiday companies definition of a child.) Decent sized rooms with a sea view. Cleaned and linens changed every day to a good standard. The rooms are a little tired in their décor but perfectly adequate as a place to rest your head and get changed, reflecting the hotel as a whole. The staff bend over backwards to make your stay as enjoyable and stress free as they can and the management team are VERY visible, taking an active role in making sure your needs are met. Good range and ... quality of free entertainment read hotel review
  • Room
    5.0

    We stayed in a good sized room with a large balcony and a double bed. The balcony had a chaise longue style sun lounger a table and 2 chairs but didn't feel cramped. The décor is a little dated and "tired" but I understand that there is a refurbishment plan in progress. Tea and coffee making facilities and a fridge are provided as is a flat screen TV. Each room has a safe that you can secure with your own pin number. The rooms are air-conditioned. Furnishings are basic but perfectly adequate. The room is cleaned to a high standard on a daily basis and linen's and towels changed daily.

  • Gastronomy
    6.0

    Several places to eat in the hotel depending upon the time of day. Very good choice and food is prepared and presented VERY well. Cleanliness is to a very high standard, reflecting the quality of the food. An excellent range of choices catering for all tastes - but in the event that there is nothing to your liking (HIGHLY unlikely) the chefs will prepare you anything you like and cater for special dietary needs too.

  • Service
    6.0

    Cannot fault the service in the hotel. Staff are friendly and professional and most are multi-lingual. All staff do their utmost to ensure that any complaints or requests are handled promptly and efficiently. A member of the management team is never far away if needed and daily check that everything is ok with most if not all guests.

  • Sport & Leisure
    6.0

    There is a man-made lagoon with it's own beach, a pool area and an open air entertainments stage, each with their own bar area, so drinks and snacks are never far away, all manned by friendly, helpful staff. The entertainments team deserve a special mention. They do exactly what it says on the tin - they entertain! They lead lots of activities such as Belly dance lessons, water gym, volleyball, water polo, shuffleboard and their own unique, daily, fun, darts competition and provide some of the evening entertainment too. They never fail to amuse or entertain and are VERY friendly, approachable, professional and above all LOTS OF FUN. They definitely add another dimension to your stay at this hotel. Separate towels are provided each day for use at the beach or pool (there is a card system so that you get a fresh, cleaned towel everyday from the towel centre).

  • Hotel
    5.0

    Fully Inclusive, adults only (although this does depend on the holiday companies definition of a child...) Decent sized rooms with a sea view. Cleaned and linens changed every day to a good standard. The rooms are a little tired in their décor but perfectly adequate as a place to rest your head and get changed, reflecting the hotel as a whole. The staff bend over backwards to make your stay as enjoyable and stress free as they can and the management team are VERY visible, taking an active role in making sure your needs are met. Good range and quality of free entertainment

  • Location
    6.0

    Lots of excursions on offer, local shopping is good. The hotel has it's own "beach" area around it's private lagoon. Snorkelling is good, both within the lagoon, locally in the Red Sea and further afield. Be aware that in some areas the street sellers can be very "persistent" and can be quite aggressive and rude at times.

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Jane
Animation team!
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
Amazing holiday met some friends out there which we're great. Food is just what you need cooked and presented to a high standard Beach is the best I've seen it has it's very own lagoon with 2 slides pool area was also great you could have a swim to cool down followed by a drink after at the pool bar. Animation are the best I've seen small team but plenty of team work with smiley faces Great activities and night shows the dance show was great too. Special mention to jade she's a great friendly person but also GiGi, Mido ...,mezzo,Diana,solly, clous. We wish to return soon thankyou again read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Julia
We are still in the hotel! Great holidays!
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
I'm still in the hotel with my family and everything is fabulous! We enjoy every minute of our holiday! The staff is great, food excellent also. We have a room on 5th floor, cleaning every day. The animation team is so great, they do lots of activities in the day time, and the evening program is also every day different and interesting. Want to say a big thank to GIGI, Mido, Jade, Diana, Solly, Klaus and Yoni for the job they do! We will definitely come back! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Elaine
Experience the real egyptian welcome
  • Recommended hotel
  • Couples
  • Other stay
  • August 2014
The 'welcome home' greeting by managers on arrival and amazing sea views from the room balcony were just the start of this pleasurable stay The hotel may be slightly outdated decoration wise however the friendliness of the staff, the food and the service with a smile more than make up for this. The food was fantastic always a variety to choose from and the manager of the restaurants was more than willing to accommodate any special requirements we even had a Sunday roast with all the trimmings ! The entertainment was good and the entertainment team were very friendly and ... made everyone feel welcome. The lagoon allows for some amazing snorkeling experiences and sunbathing on the edge of this allows you to also view the local diving and fishing boats going in and out A very pleasurable and relaxing stay ! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Caroline
Lovely holiday, can't wait to return
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2014
I have just returned last night from this hotel where I stayed with my 2 female friends This is my 3rd hotel in Hurghada and though I enjoyed the other 2, this was much nicer Layout of the hotel - well a bit confusing but once we got our head around the restaurants being on one side and the bars the other, we soon had it sorted, We had fun getting lost for the first few days! The pool area is on top of one of the restaurants, which is good as normally I am not good around the pool ... but there was still a breeze.There is a bar around the pool and also a nice one on the beach. Main feature in the layout of the hotel is that beautiful lagoon, it was wonderful to keep dipping in and out of it, during the afternoon. There was no shortage of sunbeds any where on the beach or around the pool, no need to be rushing to reserve them Heaven! You are given towel cards, which you take to the towel bar daily, get your beach towels and take them back at the end of each day, this is common in Egypt and is a nice touch to lay on a clean towel daily. We tended to make the most use of the beach and pool bars, during the daytime. The lobby bar above reception, however, we called into after bathing, on our way to the room- there is a smoking area there too and late afternoon they do cakes and coffee. The hotel staff on the whole were friendly enough and if they can't smile all the time well it is understandable when they are working at least 17 hours in temperatures of high forties! I never found anyone to be rude at all, I can only ask the people who came accross this "were you polite with them?". I ask this because I did witness some people, in particular, 1 or 2 Russian people being rather rude to them! The young lad who cleaned our room could not do enough for us and the one day we had to ring reception for a blocked toilet problem, it was attended to immediately. Also the management walked around the hotel every day asking people if they are happy and if they have had any problems, they do seem to actually care whether people are enjoying their holiday and want people to be happy, this I was very impressed with. Just a note about trips. We booked a couple of trips, not with Thomas Cook but with the people around the hotel selling trips. We did the quad bike safari, which was excellent value for money, it cost us £25 each, we drove accross the desert in convoy to a Bedouin vilage, had a camel ride, watched them make bread and looked around the camp and the animals. Set off back and had tea and a show and watched the sun set, was excellent! The other trip we did was to el gouna, there were only the 3 of us on this trip and again excellent afternoon out, I am not sure I would want to stay there but it was nice to see, very not typically Egypt! All in all, we had an excellent holiday and are already planning to go back in late May and I can't wait. All I can say to people is, go with an open mind and try things. In the past I have found Egypt is a country people either love or hate and I guess if people want Spain, then they should go to Spain! read hotel review
  • Room
    5.0

    First, on arrival, we were given a room upgrade to a suite, which was massive and very welcomed. We had a bathroom, kitchen area with tea and coffee making facilities, a large living area, bedroom bathroom and massive balcony, which overlooked the sea and even had a sunbed on. The room was not one which had been refurbished, though that didn't matter and it was spotlessly cleaned with fresh linen and towels daily. You need to keep in mind that this is an older hotel and they are trying thier best to refurbish - personally the room is the thing that matters least to me, as long as it is clean of course - I sleep and shower in there that is all. I have seen comments saying the rooms are dirty, I can assure you the rooms are spotless

  • Gastronomy
    6.0

    Ok so food, as this is what people seem to moan about the most, again this is common in all hotels in Egypt and my guess it is the culture shock for people who are more used to Europe, personally, I never holiday in Europe these days as I like to feel I am in a different country. There is a choice of restaurants, one below the pool on the ground floor, one on the second floor, which opens out to the pool area and the Arabian restaurant on the 3rd floor. We tended to use the ground floor one or the second floor one, because we are smokers and we could take our coffee outside with a cigarette. There was a massive choice of food in each one and I find it very hard to believe that anyone could go hungry in this hotel, there was absolutely something for everyone, even chips every day!. The beach bar do chips, burgers, hot dogs and Pizza at lunch - we did tend to use that most lunch times. There is also an a la carte restaurant, which can be booked, we never felt the need to use it. I have been to lots of hotels in Egypt and without a doubt, the food here is the best I have had - not that I have had a bad one yet, there is much more choice her

  • Service
    6.0

    I found all the staff to be friendly and polite Management always asking guests how they are finding it and if anything can be improved Fantastic animation team, all friendly and very helpful if you need advice. Jade is the English girl and was a lovely lass who gave us lots of advice, they were all lovely though

  • Sport & Leisure
    6.0

    Fantastic entertainment package - we joined in the water aerobics most days and did belly dancing round the pool. There were lots of other stuff on offer but we declined those as we really wanted a lazy holiday Animation team work round the clock and always smile and ready to help even though they must be shattered working in that heat. They are also an international team which is brill for the guests and they will help with absolutely anything Jade, hello keep up the good work and Mido, we will miss your pretty smile every day

  • Hotel
    6.0

    I have just returned last night from this hotel where I stayed with my 2 female friends This is my 3rd hotel in Hurghada and though I enjoyed the other 2, this was much nicer Layout of the hotel - well a bit confusing but once we got our head around the restaurants being on one side and the bars the other, we soon had it sorted, We had fun getting lost for the first few days! The pool area is on top of one of the restaurants, which is good as normally I am not good around the pool but there was still a breeze.There is a bar around the pool and also a nice one on the beach. Main feature in the layout of the hotel is that beautiful lagoon, it was wonderful to keep dipping in and out of it, during the afternoon. There was no shortage of sunbeds any where on the beach or around the pool, no need to be rushing to reserve them .......... Heaven! You are given towel cards, which you take to the towel bar daily, get your beach towels and take them back at the end of each day, this is common in Egypt and is a nice touch to lay on a clean towel daily. We tended to make the most use of the beach and pool bars, during the daytime. The lobby bar above reception, however, we called into after bathing, on our way to the room- there is a smoking area there too and late afternoon they do cakes and coffee. The hotel staff on the whole were friendly enough and if they can't smile all the time well it is understandable when they are working at least 17 hours in temperatures of high forties! I never found anyone to be rude at all, I can only ask the people who came accross this "were you polite with them?". I ask this because I did witness some people, in particular, 1 or 2 Russian people being rather rude to them! The young lad who cleaned our room could not do enough for us and the one day we had to ring reception for a blocked toilet problem, it was attended to immediately. Also the management walked around the hotel every day asking people if they are happy and if they have had any problems, they do seem to actually care whether people are enjoying their holiday and want people to be happy, this I was very impressed with. Just a note about trips. We booked a couple of trips , not with Thomas Cook but with the people around the hotel selling trips. We did the quad bike safari, which was excellent value for money, it cost us £25 each, we drove accross the desert in convoy to a Bedouin vilage, had a camel ride, watched them make bread and looked around the camp and the animals. Set off back and had tea and a show and watched the sun set , was excellent! The other trip we did was to el gouna, there were only the 3 of us on this trip and again excellent afternoon out, I am not sure I would want to stay there but it was nice to see, very not typically Egypt! All in all, we had an excellent holiday and are already planning to go back in late May and I can't wait. All I can say to people is, go with an open mind and try things. In the past I have found Egypt is a country people either love or hate and I guess if people want Spain, then they should go to Spain!

  • Location
    6.0

    Very close to the airport, around 10 mins Very close to the old town of Hurghada Lots of excursions available. Quad bikes in the desert was fab and good value for money

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Simone & Adam
Fantastic hotel, fantastic food, fantastic staff!
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
Me & my boyfriend stayed 10 days all inclusive at the Sunrise Holidays Resort & we had a fabulous time!! The hotel itself was beautiful, bigger than expected, very clean and perfectly furnished! Our room was situated above the beach. It had 2 comfortable single beds (which we didn't mind), a large TV & an average sized bathroom and balcony. The food was delicious, it differed every evening and we enjoyed experiencing the different restaurants as there were 4 to chose from, 1 of them being an a la carte. The pool & beach were perfectly sized with a very ... beautiful view over the Red Sea. But there is no doubt about it. The staff made our holiday! From the kind and talented house-keeping staff (who left fabulous towel designs on our bed each day) to the amazing entertainment team who worked hard to make each person feel at home & involved. The managers were helpful & respectful to everybody, the on-site shop staff were friendly & did not hassle which was wonderful and we even made great friends with the bar staff and chefs! I would recommend this hotel to anybody! And me and my boyfriend look forward to returning in the future. Xx read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Carol
Wonderful holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
Another great holiday at Sunrise hotel, great location, great weather, great animation team with lots of games and shows, well done guys :-) Management team are always happy to do anything they can to make your holiday one to remember. We had a fab room with allsorts of things make from our towels when we got back, had a lovely day out at sea on the Tropicana boat, we saw dolphins and really beautiful fish, lunch was fab too. Can't wait to go again xx read hotel review
  • Room
    6.0

    Tea and coffee and a mini bar in the room always stocked up. Fresh bottled water in your room everyday and if you need more there are plenty of places around the hotel to get more. We had a lovely room and a lovely balcony with a table 2 chairs and a sunbed. Lovely to watch the sunrise if your awake early enough.

  • Gastronomy
    6.0

    Plenty of food all the time, there is always something to suit every ones taste.

  • Service
    6.0

    All staff were brilliant always wishing us a good day and a little chat too, the room was always clean, they work so hard.

  • Sport & Leisure
    6.0

    Entertainment team are really good working hard to make sure every one has a good time.

  • Hotel
    6.0

    Another great holiday at Sunrise hotel, great location, great weather, great animation team with lots of games and shows, well done guys :-) Management team are always happy to do anything they can to make your holiday one to remember. We had a fab room with allsorts of things make from our towels when we got back, had a lovely day out at sea on the Tropicana boat, we saw dolphins and really beautiful fish, lunch was fab too. Can't wait to go again xx

  • Location
    6.0

    Right on the beach, really lovely location.

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Jamie
Minor issues
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
Overall enjoyed holiday, had issues with room etc, had to pay to change room which wasn't happy with, reception staff and reception manager very poor, didn't receive room service when booked. Asked for room to be decorated as special occasion but nothing. Entertainment team are very friendly and helpful, good entertainment etc.. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Tracey
All inclusive excellence
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
Although slightly tired in appearance this hotel goes out of it's way in service, cleanliness and good quality food to make your holiday one to remember. based on 7 floors in a w shape most rooms have a sea view. If you are not happy with your room every effort is made to change your until you are satisfied. read hotel review
  • Room
    5.0

    Each room has coffee making facilities and a fridge, water is provided daily and use of a safe (FREE) is provided in the room. Beds are comfortable and the standard of furniture is comparable to Travel lodge or Days Inn although a little dated now. Balconies vary in size and the amount of sun on them. Air conditions is provided in each room operated by the room key.

  • Gastronomy
    6.0

    there are a wide variety of eateries in this hotel. By the lagoon there are fast food areas serving Pizza and burgers or koftas and chips all day long. There is also a beach bar, and a seating area here along with several external services including a bracelet and necklace making service. By the Pool is another bar and the main restaurant (The Sol) This provides all three meal services. Below the pool and next to the Towel service is another restaurant that provides breakfast and lunch. On the third floor above the Sol is The Arabian restaurant which serves and evening meal. On level one is an Al a Carte restaurant which has to be booked. Every day the evening meal has a different theme in each restaurant, so there is always something for everyone's taste. Food standards are very high, not only in taste but presentation and cleanliness. And if there isn't anything you like you only have to ask and the chef's will prepare it for you. Tips are not expected but appreciated usually at the end of your stay, but it is totally at your discretion.

  • Service
    6.0

    The service is outstanding in this hotel, all staff speak English, and a variety of other languages from Russian, German, Italian and Arabic. Rooms are cleaned on a daily basis and nothing is too much trouble from extra tea or coffee to flowers and fruit in the room. Everyone smiles and says a greeting to you from the gardeners to the senior management (who are visible all the time and check every day that everything is ok). Service staff work exceptionally hard all the time, bringing you drinks and clearing your table or pool area.

  • Sport & Leisure
    6.0

    The Animation team are the "Butlins Red Coats" organising games dancing, water polo, darts, shuffleboard, beach volley ball, belly dancing (has to be filmed when the males lead the dance) and aqua aerobics every day. They also lead the entertainment in the evening with whirling dervishes , magicians and fire eaters. Around the pool and beach are a wide range of sun loungers under parasols or slated covered areas, showers and toilets are easily accessed from both areas.

  • Hotel
    6.0

    Although slightly tired in appearance this hotel goes out of it's way in service, cleanliness and good quality food to make your holiday one to remember. based on 7 floors in a w shape most rooms have a sea view. If you are not happy with your room every effort is made to change your until you are satisfied.

  • Location
    6.0

    The hotel has it's own enclosed lagoon with an exit into the Red sea. Coral is starting to form under the causeway attracting a variety of fish. The hotel also has a good sized pool where a variety of activities take place. It is approximately 15 mins from the airport but you are not disturbed by aircraft noise. A wide variety of bars and shops are available around the hotel and a good pharmacy is across the road from the hotel. The hotel has a dive school on site and a number of snorkelling and dolphin watching excursions are available from the jetty.

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Amy
Best hotel in Egypt!
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2014
My favourite hotel in Egypt so far sunrise holidays did not disappoint us. Came with a group of friends we were welcomed by reception staff on arrival and showed to our room fast. We was Invited to attend the Thomas Cook meeting were all management came to introduce there self's. Food was very nice plenty of choice. Favourite was Sunday roast. Lagoon beautifully set out and swimming pool too. Close to the center of town for you to walk. ANIMATION are super small team but all work so hard from morning to night. Thank you jade, mezzo, beko, solly, Gigi ..., mido, dina. We will return again in future. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Chris
You won't regret staying here!
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2014
One of the best hotels I have stayed in. The staff from the management to the cleaners make sure your stay is unforgettable. Everyone there is always ready to help. The entertainment team are so much fun and have given us some very memorable nights out! Thank you to the Sunrise team for making my holiday! Would 100% recommend this hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sophia
Still in hotel with my grand mum with crazy midoo
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
not first time for us here and i think will not be the last we still in the hotel and don't want to go cause we love every one here all the staff so friendly and helpful and the entertainment team one from the best team i meet ever big thanks to mido,mizo,gigi,yoni,solly all of the team is very good and so friendly and hope when i will come back next year they will be here guys. so still have some days to enjoy with you guys thanks a lots. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sharon
A truly entertaining holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2014
The best thing about this holiday was without a doubt the staff, nothing was too much trouble, management were friendly and attentive,the entertainment team were great fun & never stopped working! The bar staff kept us supplied with cocktails and the restaurant offered plenty of choice & quality food. The cleaner left our room spotless each day with the addition of some amazing towel art to look forward to on our return each afternoon. The weather was brilliant. What more can you ask for? read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Nathalie
Absolutely amazing holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
As soon as we pulled up at Sunrise Hotels are bags were taken by the bell boys and we were directed to some super comfy sofas in the lobby and all handed a welcome drink along with a welcome from the staff at the door. The manager was over minutes later with a warm welcome and we were quickly given our keys to the room to settle in(which is just want when you've been flying for hours). The staff were all so friendly and I could tell straight away that I was going to love the holiday! The whole 2 ... weeks we spent at Sunrise we were treated like royalty, staff always smiling and willing to so anything for you, it was completely to any hotel I've stayed in before! The interior looked very posh with marble decor and all the staff looked very smart and attentive. There was a wide range of different nationalities staying at the hotel and the majority of the staff spoke very good English. I would recommend this hotel 1000 times and I want to return very soon! read hotel review
  • Room
    6.0

    The room was so much nicer than I imagined! It was a great size and we had a mini fridge and tea and coffee that was restocked ever week. The bathroom was lovely with marble decor and a walk in shower! The water was always nice and hot if you wanted it to be, and we also had bath robes which were lovely! The balcony was lovely! It had a table with 2 chairs and we also had a comfy deck chair! There was loads of storage space with drawers and big sliding wardrobes with glass mirrors on them. There was plenty of plug sockets for me and my sister and I loved the bed! It was so comfy! Overall I was very impressed with the room and we had no problems with it at all!

  • Gastronomy
    6.0

    The food was very impressive. There was 3 different restaurants that we went too and all of them had different themes every night. There was a lot of variety and I never had a meal that I didn't enjoy. There was also always staff making big pieces of meat and some nights there was crabs being cooked right in front of you! It was beautiful and there was never a war for a table. Overall very impressed with the service and food. The drinks were also very good quality and you never had a long wait for a waiter or your drinks and there was always a happy friendly atmosphere in the eating areas.

  • Service
    6.0

    The staff were incredibly friendly! They always smiled and said hello and were always interested to see if you were enjoying your holiday and if there was anything they could do for you! Majority of the staff did speak very good English and the one person I spoke too who wasn't very strong took me to his colleague and the conversation was translated so that I still got the answers that I wanted very quickly. We met own room cleaner on the second day. He was very friendly and introduced himself letting us know that if we had any problems to come to him. The rooms were lovely and very clean! And the towel art that he did for us every day were amazing and made you excited to come back to your room after he had cleaned it. I was very impressed! We didn't have any complaints throughout the whole holiday but when we had an enquiries the manager was always there to help and make sure things were sorted quickly. I have never seen a hotel manager be more involved in the running of the staff and also with the people staying in his hotel!

  • Sport & Leisure
    6.0

    The animation team were the ones who made the holiday so amazing. When we first for to the pool on the first full day, Jade from the animation team came over and welcomed us to the pool area straight away. She told us all the great things we could get involved in and she was super friendly! As well as Jade, Gigi, Solly, Klaus, mico and Yoni were all amazing and really made you feel involved and like you weren't just another holiday maker! No matter what they were talkative and so easy to have a laugh with! They put on amazing shows and kept everyone smiling 100% of the time! I would return to the sunrise hotel just for the animation team! When we were leaving they were all there so say bye and it's was so heart wrenching saying goodbye to them! There was always something to do! From belly dancing to aqua aerobics and darts. They were always keen to get you involved and me andy sister always played Uno with Gigi at night which was a good way to meet other holiday makers. The music was always great and to everyone's tastes, all in all making you feel relaxed during the day and make you dance at the night! We spend most of the holiday at the pool because of the atmosphere there! The pool was never too full so that you don't want to go in which I loved! It was also very clean and the recreation man Ashraf who we made good friends with was always on point cleaning the area and keeping it lovely :) The pool bar was great! Mohamad A. was a fantastic barman! He made amazing cocktails and we had a really good laugh with him! We were never waiting long for our drinks and he even made us some one off cocktails that tasted AMAZING! I really could not have been happier at the pool! We also spend a lot of our time in the lobby bar where we were served by Mohammed. He was super nice and as he knew my parents from there previous visits we have a real laugh with him and his service was just as perfect as Abdou's as the pool bar and all the other staffs around the resort!

  • Hotel
    6.0

    As soon as we pulled up at Sunrise Hotels are bags were taken by the bell boys and we were directed to some super comfy sofas in the lobby and all handed a welcome drink along with a welcome from the staff at the door. The manager was over minutes later with a warm welcome and we were quickly given our keys to the room to settle in(which is just want when you've been flying for hours). The staff were all so friendly and I could tell straight away that I was going to love the holiday! The whole 2 weeks we spent at Sunrise we were treated like royalty, staff always smiling and willing to so anything for you, it was completely to any hotel I've stayed in before! The interior looked very posh with marble decor and all the staff looked very smart and attentive. There was a wide range of different nationalities staying at the hotel and the majority of the staff spoke very good English. I would recommend this hotel 1000 times and I want to return very soon!

  • Location
    6.0

    The location was wonderful as you were right in the middle of a town but you could have a stroll down the road and go to all the little shops. A few minutes down the road was a lovely bar called Retro Bar which we spend quite a few nights in. It showed all the football and the manager was very friendly! As an added bonus he offered free wifi. If you walked a few minutes in the other direction there was a lovely restaurant called Granada that has a beautiful view of the sea as well as gorgeous food! The surroundings of the hotel were also beautiful! We had a sea view room which meant that we could see the sea and the lagoon from our balcony and also watch the sunrise in the morning which was outstanding! The beach was literally right outside your door along with a beach bar that offered freshly made pizzas and shade.

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Christopher
Fantastic staff and entertainment team
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
This was me and my wifes third consecutive August holiday to Sunrise Holiday Resort, it gets Better each year. Lovely room with sea view very comfortable. All management & staff members always helpfull if needed read hotel review
  • Room
    6.0

    Rooms sizes are varable, from small to large, Garden View, Superior, or Suites, all furniture good standard, Bthroom some with walk in showers All with Air Con, TV, Small, or Large Balcony, Tea & Coffee facillities Kettle, Telephone and a Safe.

  • Gastronomy
    6.0

    There are 4 Restaurants Arabian, (Arabic food), El Sol, Mixture of cultures and Themed at evenings different culturer every evening, Good Quality of food and Drinks, Very clean Restaurants, Good Atmosphere between Guests & Staff and Top Quality Chef.Tip at your descresion !

  • Service
    6.0

    All staff are very friendly and go out of their way to help you enjoy your stay, Most of staff speak very good English and other languages. Room service is very good 100% cleaned every day fresh clean linen and towels. All complaints are dealt with effiecently.

  • Sport & Leisure
    6.0

    Myself and my wife don't take part in any sport activities and are never pestered by anyone to do so, The Entertainment Team, MIDO,GIGI JADE,SOLLY,KLAUS,DIANA NASTIA &JONO, all work so hard to Entertain and always have a smile on their faces thro out each Day & Night, there is a disco (Jungle Nightclub) which is situated on the 1'st floor, Shopping can be done in Hotel, ie, jewellery,leather, suncreams ect. free wi-fi in reception area. Beach, Pool & Sunbeds all with Sunscreens & Showers all kept very clean.

  • Hotel
    6.0

    This was me and my wifes third consecutive August holiday to Sunrise Holiday Resort, it gets Better each year. Lovely room with sea view very comfortable. All management & staff members always helpfull if needed

  • Location
    6.0

    Sunrise Holiday Resort,is only 20 minutes from airport.It has its own purpose built beach with a Lagoon where you can relax on sunlounges or swim comfortaballyfrom ankle deep to 20 feet without entering the Red Sea. The Hotel is on the verge of Hurghada town (150 yards) which is bustling with shops(Good Battering), restaurants, bars, Pharmacy's and small supermarkets. for everyones needs. A Marina is a short distance from Hotel 25 -30 minutes walk, or ten minutes by Taxi, there are numerous excursions, Boat trips, trips into the desert, and many more

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Luke
Amazing all round holiday for everyone!
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
Coming to the resort as a recently turned 18 year old with my family I wasn't expecting much of an amazing time but within days I found that the reps (the entertainment team) had become very close to me and my family and were quick to find activities for each and everyone of us. they were very helpful and made the trip very enjoyable and unforgettable. The food and service was amazing for an all inclusive and genuinely thoroughly enjoyed. The hotel is very quick to ask for feedback like most hotels but unlike most they are quick to sort ... the problem. we were made to feel very relaxed during our stay with very happy staff all around us. One of my most enjoyed holidays i have had and will be sure to return in the next few years to come. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Elizabeth
We will be back
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2014
We are returning visitors to this hotel and without exception we are made to feel so welcome and looked after. We have celebrated birthdays and anniversaries and Ashaf and the team have gone out of their way to make it very special. The team on the beach check frequently all is well and made sure we were comfortable, the animation team delivered a great programme and made time to chat to people too. The rooms are clean and spacious maybe a little dated but when the cleanliness and housekeeping is done so well this more than compensates. The management also ... make time to speak to everyone around the pool and lagoon everyday and any issues that may arise are dealt with immediately. We will absolutely be returning again, their motto of Welcome Home could not be more appropriate. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Lee
Fantastic holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
We had a fantastic holiday at this hotel and resort. All the staff were fantastic and really helpful and nice. Thank you to everyone here for a fab time. Highly recommended. The rooms and all the hotel soundings were really clean, the reception staff so helpful and the entertainment staff always on the go, but everyone always making sure everything is ok. Forsome fab trips out see Sinbad and Gamil on the beach (ignore the reps when they tell you to stay away from them). read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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