Playacanaria Spa Hotel(4 stars)

Urb. El Durazno, S/N Show map

Average rating

269 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    4.5
  • Service
    4.8
  • Location
    4.1
  • Food and Drinks
    4.3
  • Sport & entertain
    4.7
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39 hotel reviews in Englishsorted by travel date
Thorsten
Relaxing vacation, value for money is reasonable
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
There is the recent reviews' not complain-but enjoy the vacation' and ' don't talk-there is nothing to moan about' hardly anything to add. We were for the 2. time there and will come again. We had again a room with teideblick and half board plus and were during the day with the rental car and on foot on the island and, of course, in puerto on the way. We prefer clearly greener and historical north the island. There is a certain renovation in the town as well as in the hotel, in the town as well as in the hotel ... but according to the local possibilities being worked on. There are not few hotels in the town, the outwardly no good impression make, we were glad again in the Playa canaria to be. The location of the hotel in the very quiet and good residential area in the upper level of the city, the view in the direction Teide, the beautiful and large garden and the pool we were again very pleased. A parking space for the rental car was rare find at the hotel, but in einbahnstraßenring the to the hotel leads. Who good on foot, has not a problem with the 20 minute walk to the very interesting city and back, there is a lot to discover. For swimming to the Playa Jardin or in the seawater pool lago martianez. In the hotel we had no problems, staff and service alright, daily room clean, you have to when booking certainly closely, what you get, in the sparangeboten there are restrictions. We must not forget, what reasonable price there two weeks is housed, catering is, and the inclusive flight and transfer. The whole of the realization of the trip and the offered support Alltours travel line locally was easily and very good. We liked it in the hotel better than two years ago, it would of course be great, if the hotel good path of modernisation further maintains, we are looking forward to the next time. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Daniele
Don't complain-but enjoy the vacation
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
Are now already the 5. time in this hotel. And have always a great vacation had. I can't understand, the supposedly with guests the room not cleaned. Our room was every day completely cleaned, also the balcony. Fresh towels there was for our needs. Towel on floor means, please new ago. When our tv all, it took no 4 hours and it was repaired. Fridge for the whole 14 days cost total 2,00 Euro, no reason to complain, do some judgers already enough. The view of the Teide and the pool area is stunning and you can wonderfully through ... the garden walk. The food is okay. Well, yes, the dessert was sometimes a bit monotonous, cakes, michreis, pies, rice pudding, etc. Otherwise something there for every taste. Four star is yes than category designed, that i not always haute cuisine expect is understandable. You can so wonderful on the terrace with great Teide-view food, and if the plastikwände runtergerollt are, simply roll on, the other guests also the view. The prices at the bar and at the pool are however somewhat too expensive compared with the other hotel bars. Entertainment i cannot judge, since we were always traveling. They speak german fluently at the reception. And not only the, there is some idea of how to handle gentlemen, the spoken french and english. The bar downstairs, i think uncomfortable, but you could also at the pool planting. Twin beds can be moved together, if you want. Space in the closet is totally sufficient. Also the bathroom is large enough. Even with a speaker, one missed the tv nothing, if you walked into the bathroom. Nearby is a large supermarket, for wine or juice, then well chilled in the evening on the balcony tastes. The staff was always friendly, that the spanish not always that ebullient are, is well-known. You must only friendly and with humor contrary to come, then thaw on. German arrogance is in the wrong place. A waiter served maybe 40-60 guests in the evening (with quite different than in Germany!), conversely, the guest always only one or two waiters at the table. Who there with whom identified, is obvious. And some tip each! Sure, you could as a guest always which improve, but you should also have the financial resources of a hotel account. As expensive the hotel is now also not. I think it is reasonable value for money already for Tenerife. So, for a peaceful holiday as a couple i can only recommend the hotel. And if you on vacation bad mood, should not the hotel responsible. So, a little durcherinander written, but et kütt as et kütt and on vacation anyway. We had a very good time in the Playa canaria. And next year we are again going there. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Helmut
A hotel with large ups and large deep.
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Countryside & spa
  • February 2013
A big house, that was originally a wonderful house is. Overall the hotel renovated, this condition to reach. Makeshift repairs and a little bit of color help not really. The hausanlagen were in general clean. The rooms were not every day thoroughly cleaned, but evidently due to pressure of time of the staff again and again only superficially. The changing of towels worked only bad. The single rooms were apparently already renovated, others not. But unfortunately not enough, because the walls could be once fresh color stand. The i would have from a 4 star hotel expected. The quality the ... fernsehempfanges was good. There were three german channels (ARD, ZDF, Sat.1) The food did not taste to me at all. The breakfast buffet was very simple, often not enough Lived, particularly fruit. Surprisingly, that also again and again some dishes was missing. It were in february mostly older guests from all over Europa. read more
  • Room
    3.0

    The furniture the room should be replaced. Minibar only for a fee, is otherwise locked.

  • Gastronomy
    1.0

    Over the quality the food only so much: i didn't like it.

  • Service
    3.0

    The reception is friendly and competent. Fremdsprachenkenntnisse are especially the service staff not always enough, but they were always very friendly. The cleaning of the rooms could be better, if the ladies not so obviously under time pressure.

  • Sport & Entertainment
    6.0

    The pool and the garden, and the spa facilities were in excellent condition, in particular the spa facilities in the house. Very recommendable! The adjoining garden is a small surprise. They believe it not, that the garden behind the pool and on the other side of the barrancos a very well maintained and not at all so small botanical garden is. A wonderful resort!

  • Hotel
    2.0

    A big house, that was originally a wonderful house is. Overall the hotel renovated, this condition to reach. Makeshift repairs and a little bit of color help not really. The hausanlagen were in general clean. The rooms were not every day thoroughly cleaned, but evidently due to pressure of time of the staff again and again only superficially. The changing of towels worked only bad. The single rooms were apparently already renovated, others not. But unfortunately not enough, because the walls could be once fresh color stand. The i would have from a 4 star hotel expected. The quality the fernsehempfanges was good. There were three german channels (ARD, ZDF, Sat.1) The food did not taste to me at all. The breakfast buffet was very simple, often not enough Lived, particularly fruit. Surprisingly, that also again and again some dishes was missing. It were in february mostly older guests from all over Europa.

  • Location
    5.0

    The building is located above the town. To the beach it is on foot about 30 minutes but there is a free shuttle bus to the beach. The airport is about a good hour transfer time away. In the house there is a shop for the most necessary things. Otherwise didn't miss out in Puerto de la Cruz huge. The evening shows were only poorly attended. There is very close a small spanish (very non-descript) restaurant with excellent canarian cuisine. The distance to the garden botanico and the district of la paz, dervor all german guests is very popular, is easily accessible about minutes away.

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Rainer
Four stars?
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • February 2013
The hotel is very needs renovation. There are only three tv channels in german. The tv is ancient, hence a bad picture read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Phillip
Comfortable but only durchshnitlichen hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
We had all-inclusive, which was good and was a good value. Unfortunately the variety and taste of the offers food only average, is a lack of taste and ideas. Evenings hardly any animation offered, the majority of the guests go to bed early. Pool area is nice and with few guests enough beach chairs for all. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    2.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Marita
Unfortunately!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
Unfortunately to this beautiful hotel. The location in the middle of of a magnificent garden is great. For beach vacation not really suitable, the distance to the beach is already very big despite shuttle bus into town. The employees are very friendly and complaints are immediately dealt with. An absolute downside is the dinner! Only with breakfast book would have been better, there is great restaurants nearby if you don't mind walking. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
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Claus
Don't talk! There is nothing to moan!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • January 2013
For ruheuhe searching 50 and very good adequate. Younger should go elsewhere and not fun and rock or bring your own, which are not there. Pool perfect clean and heated. Food spice, that is a seasonable is required. Varied buffet with frontcook in the morning and evenings. Always fish! Full board not necessary. Table wine from circa 8 Euro per bottle. 2 once happy hours on the day. Definitely pool side (10€ extra charge/room in january) book. The back is an optical pain, but in the summer probably cooler. By the way, its german misers and complainers: let a Euro ... than tip on the breakfast table couches and gave the cleaning lady daily two! This is always the right! We are still good, if we so what book! Hotel bus use or evenings back with the taxi for 4 Euro. Beautiful old town. 100 mvor the hotel a putziger kiosk. Sit and chat! Computer bring your own! An hour wifi free of charge for everyone in the lobby! Car required only for three days. To Teide drive and Los Gigantes. Otherwise with open. Buses go! At home prepare! We three persons 'll be back! Good, quiet audience. (still) no upstarts eastern europeans with bad manners. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
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Reinhard
Big mess in the room if the cleaning lady was
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • January 2013
Overall the hotel was pretty good except for a cleaning lady cleaned only as good as the tips was. Little money little order the shoes were then in the room distributed or ended up on the balcony read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Holger
Good place to go out for island travels and for hiking
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
Quiet hotel, also at christmas not fully booked. Green ambience. Hotel is already somewhat older, as well as its guests. Great for guests with rental car, and the hiking vacation, if the hotel not the most important thing is. Hard-working staff. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    3.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Wolfgang
The hotel is ok
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • November 2012
The hotel is about 20 minutes away from the beach. The service and information is good. It was in the period mostly german tourists (from 60 years) in the hotel. The tv offer in the room is still poor (p. previous reviews). One receives ARD and ZDF in a bad quality. This should nevertheless be modified. At the breakfast buffet missing small bowl for the jam and honey, as well as egg cups. The selection with the breakfast and evening buffet is adequate. In the room missing the reference, as the towels are changed (in the 6 days were no ... towels). The staff could hardly speak german. read more
  • Room
    4.0

    The room is large and features a balcony. From 4. day blinked at night the alarm clock on the ceiling in the room. It was, according to information, unable

  • Gastronomy
    0
  • Service
    5.0

    The staff is friendly. The fremdspachkenntnisse in german is poor.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel is about 20 minutes away from the beach. The service and information is good. It was in the period mostly german tourists (from 60 years) in the hotel. The tv offer in the room is still poor (p. previous reviews). One receives ARD and ZDF in a bad quality. This should nevertheless be modified. At the breakfast buffet missing small bowl for the jam and honey, as well as egg cups. The selection with the breakfast and evening buffet is adequate. In the room missing the reference, as the towels are changed (in the 6 days were no towels). The staff could hardly speak german.

  • Location
    5.0

    From the hotel drove in certain intervals a hotel owner bus into town and back.

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Heinrich
General review
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • May 2012
Complaints were ignored. The dining room was 2 times loudly modified. Tables were not, but pushed together. On important points such as front desk. Kitchen no linguistic communication. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.7
    Overall condition of the pool area
    3.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
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Sylvana
Extremely friendly staff!
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • April 2012
We enjoyed stay good. We had for a rental car and felt therefore during the day not in the hotel stopped. The hotel will good 60% of Spaniards visited. The staff were super nice and helpful. For the price I can recommend the hotel, but after German standard only three stars deserves. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
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Rainer
recommendable nonetheless
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2012
Very comfortable and scenic very nice located hotel with views of Mount Teide and the entire mountain very green! The cleanliness was good we had booked all inclusive mainly Spaniards and German Pensioners average age around 65 read more
  • Room
    6.0

    large room, beautiful decor and especially the door is very good it is not so clairaudient the view from the balcony is the back below not so good we were on the fourth floor you can see the mountains and the sea the pool the view is great view pool and the Teide

  • Gastronomy
    3.0

    1 restaurant, 1 bar in the restaurant very bad air ventilation didn't not only a few Fans. the selection was rather small. The food itself really good 1 times Gala dinner in the week there they Serano ham and mussels in the summer however, you can the outside food as it was then determined better

  • Service
    4.0

    the staff were very friendly Spanish and English, German hardly spoken the cleaning of the rooms was good

  • Sport & Entertainment
    5.0

    very nice located pool area with a large jacuzzi in the 30 degrees great on the cool morning the wellness area is very large and perfect. Is a very expensive, but there are special because it costs then half the 15 euros for 2 people is worthwhile but very, several pool jacuzzi and sauna, Steam bath were always free beach chairs available

  • Hotel
    5.0

    Very comfortable and scenic very nice located hotel with views of Mount Teide and the entire mountain very green! The cleanliness was good we had booked all inclusive mainly Spaniards and German Pensioners average age around 65

  • Location
    3.0

    the area was very nice and quiet to the sea/beach and into town by car about 15 minutes, the botanical garden short walk. Shuttle bus available no purchase and entertainment possibilities nearby possibilities for excursions very good to the Teide about 40 minutes to the Loro park 10 minutes and in the capital about 30 minutes by car to the very nice Meerwasserbädern about 15 minutes, entry very cheap about 1 euro with chairs for 2 people

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Ingrid
great vacation in the month January
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2012
Food in the hotel was very good. Furniture, old. mattresses worn out. The view from the room on the Tede was very beautiful and in the early morning great. spa was okay, but the shower also are in need of updating. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Gerhard
Good service, good kitchen, Span. Pensioners!
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2012
The negative reviews some guests are unjustified. The bed sheets 2a 3 days and every the room was always well cleaned. The kitchen in the life offered meatand overall fish dishes were very good. The atmosphere and the furnishings in warm buffet were less varied and not always satisfactory. The cold buffets in the breakfast were varied and 26 days we always found something. what we considerable the foreign language this year numerous groups Spanish pensioners' Mundo senior '. this guests were in behavior and clothes natural very mixed. Many pensioners surely never a hotel, let alone a four-star hotel ... from the inside seen. To the Spanish lively we know this happens and also accept. But that in the restaurant loud and yelled guests in little attractive clothes (Caps, hats, shorts in the evening) are the spoils of eating. You had the impression, that present non-Spanish on a regular change of hotels trend, because Playa and in the wishes and needs of Spanish guests surrounds. We feel very sorry if the hotel with its attractive facilities and wonderful, quiet location for us not more attractive is. Under the given the circumstances in the hotel months in winter not recommended. in the months April to December this is maybe different. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    5.0
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Andre
Beautiful week of vacation in the winter
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Countryside & spa
  • January 2012
A pleasant, relaxing week; rather peaceful location, to the rest and turn off the right. Very large garden area! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Jürgen
Great hotel and friendly staff
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2011
Since I was already there. 8 times in the hotel vacation and there will be again in the February 2012 (already booked), I can highly recommend the hotel, which I have already done. Good friends were in 2011 on seven weeks in the hotel and we will be back in 2012. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Johann
Suites are highly recommended, the rest only three star
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • December 2011
Originally offered a room with a view of rubble mound was an impertinence, having regard to the urgency and 30. Extra charge per day there was a suite with a direct entrance to the pool. A great room and the extra charge value. The evening shows were an impertinence. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    1.8
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
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Ingrid
Goodhotel with beautiful garden!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2011
We haveChristmas in this hotelspent and were very satisfied! Withall inclusivewe did not need worry about nothing in the food, the wine and the water was barely that we sat, in the bar, most of thedrinksandcoffee alsothis included. Theguestswere mostlyGerman, Spanish, Swissand French. on Christmas Eve we celebrated all together. read more
  • Room
    6.0

    the rooms arelarge and thebalcony with a view ofthe Teide wasespecially in the morningwonderful.

  • Gastronomy
    6.0

    the food was variedand left nothing to be desired. Especiallyon Christmas Eve there was a gala diner, at thevacation days on it also very goodFood. We found it very muchpleasant, thatour foodcould pick up. In the morning we were fresh scrambled eggsorfried eggs prepared, eveningsthere was oftenfreshFish... The food we mostly drankred wine. Especiallyour ady always provided for our well-being.

  • Service
    6.0

    the service was good, our rooms were daily cleanedand withfresh towelssupplied. the staffhelpedsearchafter alandlordfor scooter, the US at Christmas Eve was delivered. In D unthinkable!

  • Sport & Entertainment
    6.0

    We haveespeciallythe poolusedand were oftenalone in the water. During the dayseemed almost always the sun, at 26 degreesit was quiet at the pool, because it's all a NAP stopped. The hot tub could of 8-20 hoursusedwill... Simplydreamlike! beach chairs were plentiful.

  • Hotel
    6.0

    We haveChristmas in this hotelspent and were very satisfied! Withall inclusivewe did not need worry about nothing in the food, the wine and the water was barely that we sat, in the bar, most of thedrinksandcoffee alsothis included. Theguestswere mostlyGerman, Spanish, Swissand French. on Christmas Eve we celebrated all together.

  • Location
    6.0

    the hotel lieson a cliff overlooking the city. Eveningswe had a wonderful view of the mountain with illuminatedstreetsand houses. Particularly the exotic gardenof the hotel invited to dream. In the Caseclassic musicthe check-in processstaythere is a verypleasantExperience. Maybe foundother hotel gueststhis part of thegardennot, I was almost alwaysalonethere.

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Linus
A bit getting old
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2011
The hotel would not four stars enter. Food is good, but the selection wasn't't very large. Room first after complaining in order, for example, hair dryer broken, ventilation broken, no tooth cleaner glasses. At least there was therefor a free entry in the spa for two people. All complaints was welcomed by the staff immediately, for example, no Balsamico-vinegar and was the next time available. The spa was very good and massage. Al-performance ratio must always be used with card, moreover, cocktails with a extra charge occupied. Better it would be, as in other hotels usual, a bracelet and that ... all the drinks at the bar were included! New year's Eve dinner was therefor really perfect. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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