Hotel Oberforsthof(4.5 stars)
Alpendorf 11 Show mapBirgit
Top hotel in ideal location
- Recommended hotel
- Friends
- Translated
- Proof of booking
- Skiing and winter sports
- February 2013
A lovely hotel for relaxed holidays: ski vacation with wellness and gourmet menus. Beautiful sun terrace with a view of the ski slopes make it an ideal choice: by the location and distance to the lifts exit to the hotel possible read more
Doris
Where the winter home!
- Recommended hotel
- Couples
- Translated
- Skiing and winter sports
- February 2013
Great hotel with pleasant atmosphere - kitchen on gourmet level-competent and helpful staff - good management of the hotel. read more
Eva
Gorgeous skiing vacation
- Recommended hotel
- Families
- Translated
- Proof of booking
- Skiing and winter sports
- February 2013
The oberforsthof is a medium sized hotel. The whole complex is very clean. We are on the late morning arrived and were immediately invited a 2. breakfast to go, we have exceptionally friendly felt. In the afternoon, there were in the wintere a skiers' snack, deftig or sweetly, everything was there. In the entire hotel free of charge wlan.
The guest structure was mixed, many nationalities, in the holiday time mainly families. read more
Eva
A feel good hotel
- Recommended hotel
- Couples
- Translated
- Skiing and winter sports
- January 2013
Very nicely decorated-atmosphere very comfortable-breakfast especially extensive ( juices etc.)
In this house you feel immediately, it is very recommendable! read more
Georg
Unforgettable vacation
- Recommended hotel
- Couples
- Translated
- Skiing and winter sports
- January 2013
A very nice hotel, with great service. Ideal for a wonderful winter holiday, out of the
Hotel and on the slope read more
Krisztina
Avoid!
- Hotel not recommended
- Families
- Skiing and winter sports
- January 2013
I have written many reviews over the past years and all have been positive. This is the first one where I feel my family and I have such a bad experience I needed to share it. This is not a five star establishment, so if that is what you are looking for, please avoid it! And the most important factor is we had been coming to this hotel for 20 years beforehand but needless to say; we will never be returning again as the standard has dropped so badly.
Over our stay, I wrote up a list of what was ... wrong with the service, etc, so here it is:
- On arrival, we found out there had been a change of ownership and we were treated as if we were there for the first time. At a five star hotel, we expect them to know we have been there around 20 times. We were very fond of the previous owners who knew us well.
- The hair driers in both rooms were so dirty and sticky we had to get them changed.
- There are no English TV channels which was fine for me as I also speak German, but pretty shocking for my father and girlfriend who only speak English. I am not saying this was a huge issue as we were skiing most of the time but it would have been nice to be able to watch some TV in the afternoons before dinner. And needless to say, a five star establishment should offer English TV channels.
- The swimming pool was a milky colour, so definitely NOT clean. We have a pool at home so I can most certainly say the water did not have the clarity needed. We went swimming on the first day and then didn't for the rest of the week.
- The images of the pool on the hotel website are very deceiving/not correct. For 20 years, the pool was an indoor AND outdoor pool, with plastic flaps in between, which allowed you to swim outside in the winter also, with snow all around - it was absolutely fantastic! HOWEVER, there is now a wall built where the flaps used to be but all photos and videos on the website still show access into an outdoor pool - LIES. This was obviously done to save money.
- The reception staff are extremely unfriendly and unhelpful.
- The wifi is unsecured and disconnects every time you do not use it for 3 minutes or so. This was the case not only with my phone but all three internet enabled phones we had with us. A 5 star hotel should have password protected wifi and as most places do, change the password each week to avoid unauthorised people using it.
- The website is a joke as there are so many spelling mistakes it is the most unprofessional website I have ever seen. If a hotel cannot spell POOL or MENU there is something very wrong.
Finally, but most importantly, two of our skis were stolen right out of the cellar storage space. There is ONE camera in the room which ridiculously only has the ski boots in its view - the cheaper and less likely to be stolen item of the two. The access to the room is via room card only from the outside (but I have observed guests allowing other people in who are trying to get in at the same time, assuming they are guests too) but accessible through a door without lock from within the hotel. This allows anyone to walk right into the hotel (in ski gear no one is able to question everyone walking in as their is no security or even doorman) and go downstairs to take skis. When we told the hotel reception this had happened, we were informed they would take care of the police report. This was two days before our departure. On the morning of our departure, when we had 7 hours of driving ahead, they informed us we had missed the policeman who had been there the day before so we had to go into town to the police station to make a statement. We were furious as no one had informed us the police were coming as we would have stayed to make a statement and in the afternoon the day before our departure, my parents had also been into town shopping so could have taken care of it all then. When we told the staff we had not been informed and had no time to go to the police station on the morning of our departure, we were simply told one of the colleagues had said we had been informed. Therefore, we were indirectly accused of lying. All four of us. We then asked for the manager and I will not spend too long on him as he is not worth the time wasted writing about him. In short, he was worse than all his staff put together and his parting words were: he does not care about how his guests are treated, he is happy with his staff and he does not care we will never be returning. He is simply the definition of why, after 18 years of growing up in Austria, I would never ever live there again.
Please do not go to this hotel! We most certainly never will - such a shame as the couple who used to own it were absolutely lovely and so very accommodating! The standard was flawless for 20 years but after this year and the change in owner, we will not be returning. AVOID! read more
Karl
How are 5 stars?
- Hotel not recommended
- Couples
- Translated
- Skiing and winter sports
- January 2013
Foreign language the waiter could not be evaluated, but german was for the most waiter a huge problem. Wellness area very small for the size of the hotel and the hot tub was already very long not cleaned. read more
Gina
Wonderful hotel - wonderful week
- Recommended hotel
- Couples
- Skiing and winter sports
- December 2012
Beautiful Hotel / Wonderful Staff - felt very welcome and staff could not do enough for you. read more
Katharina
Relaxing winter break with top cuisine
- Recommended hotel
- Couples
- Translated
- Skiing and winter sports
- December 2012
The complete staff including standard of cleanliness of the restaurant was extremely friendly and attentive. The food was really good, ideas - and diverse. The kitchen has apparently on regional specialties focalized (this could even better communicate). There is also a private kids buffet. The ambience was perfect for a ski holiday, the decoration was very christmas, but not tacky, there were homemade cookies. The fireplace room was to relax after the dinner.
The spa area was clean and had everything to offer, which one wishes itself. The sauna area was unfortunately somewhat small. Chairs were but sufficient available. The ... rooms was clean and noticeable was the large bathroom. To ski lift you had to only the road cross, it was not 2 minutes. The ski area is for all ages and can in the best way suitably. All in all a successful vacation. read more
Jörg
Great short trip-hotel... Is worthwhile very
- Recommended hotel
- Singles
- Translated
- Proof of booking
- City break
- September 2012
This hotel is worthwhile very! There is a excellent food and the service is very, very attentive. Only the pool that was a little bit annoying. So convoluted, that you don't perfect can swim... But this is really just a side note.
The oberforsthof was super. read more
Roland
Great hotel in the alpine village of
- Recommended hotel
- Couples
- Translated
- Countryside & spa
- September 2012
A great wellness and hiking vacation in a very nice and varied region. A highlight is sure the kitchen. We were looking forward already to by the other reviews and we must say, we weren't disappointed. Service always very friendly and attentive, all very hard. Wellness area super, especially the water beds in the relaxation area the forget everyday life. It is also very on small details respected, you will find it very rarely. So for us it is clear, we will be back. read more
Edgar
Lovely hotel in a good location with perfect service
- Recommended hotel
- Couples
- Translated
- Countryside & spa
- September 2012
The hotel is in the higher district Alpendorf with a magnificent view. To the center from St.Johann it was a few kilometers, you very good on foot or actually necessarily a car needs. The food was too many delicious and diverse and offered especially for breakfast a massive choice. The own high expectations at the ' hoods kitchen' after our assessment evenings however not always fulfilled. The gala dinner (7 course) on Sunday then it was again top class. The drink prices ( especially for wine/ coffee) are unfortunately quite high. Service and staff were in any Respect perfect. ... We felt very comfortable and felt very much at ease. Garden and terrace are just amazing, the spa area really deserves its name. Again thanks for the room-Upgrade! So great we stayed rarely in a hotel! read more
Ursula
Hotel top, hiking trails flop, rather winter sports region
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Countryside & spa
- September 2012
We really liked the hotel, however the trails were not so nice. You can probably in St.Johann better skiing and hiking. It was in September not much going on. There were too many older people in the hotel. read more
Regina
Wonderful, relaxing days
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Countryside & spa
- August 2012
You feel as a guest very, very welcome,
We spent only 4 days in this great hotel, the friendliness all staff, the wonderful atmosphere, the wonderful view, the excellent cuisine... Everything perfect read more
Karl
Excellent service with great food
- Recommended hotel
- Couples
- Translated
- Countryside & spa
- August 2012
Great place with excellent service and food. Great dogs vacation. Environment for hiking excellent. Also great destinations by car easy to reach are. Pleasant and very friendly staff from the service from to front desk great. read more
Dirk & Carola
Great hotel, definitely again!
- Recommended hotel
- Couples
- Translated
- Countryside & spa
- August 2012
It is a stunning hotel with exceptionally friendly and helpful staff. The food is magnificent. The wellness area and the pertinent lawn for sunbathing are great. Very pleasant is the possibility, in the hotel bath coat on the terrace and even during the nachmittagsbüfetts in the dining room sit on them. The general decor is very stylish, absolute cleanliness of course. Only in the pool outside area could more often to be cleaned. ( green streaks in the spillway). Unfortunately are also missing tiles in the outdoor swimming pool and therefore waschbetonplatten on the reason to complain about. Shops in ... the alpine village of as well as not available, but who needs it with the rich choice of food. If you are looking for a hiking vacation planned, must know, that in a car rely on, in other valleys/towns. Possibilities for hiking directly from the hotel are limited. Altogether the hotel is very recommendable, even if you so far, a four stars-star bucher was. The only fault was unfortunately at the end of our vacation a travel group with 70 persons, the usually more noise make as couple or families. Unfortunately! read more
Christl
Sternemäßiges dinner
- Recommended hotel
- Couples
- Translated
- Countryside & spa
- July 2012
Had a short break in a comfort room on the internet increased (the normal price and were disappointed! Neither the size of the room yet the furnishing were a comfort double room room. ( no mini bar, small bathroom, poor lighting in the bathroom, the street, and so on and so on.) mini bar was on request brought, but not filled! The service and the buffet for breakfast, as well as during dinner are however ***** stars worth.
However should you in the garden area most umbrella renew, as they peeled and are broken and that is no ** ... ** * stars! read more
Dagmar & Rüdiger
Are the 5 stars?
- Recommended hotel
- Couples
- Translated
- Countryside & spa
- July 2012
Right at the beginning, yes they are.
Several bad reviews read here, I didn't
Can confirm.
The hotel is manageable, 3 floors and is gem. The natural environment adjusted decorated. It made altogether a very good impression. Especially the beautiful entrance area is second to none. We booked half board. The types of people were not particularly good, all age groups and groups. Nationality mostly German. read more
Nicola
It is worthwhile
- Recommended hotel
- Families
- Translated
- Countryside & spa
- July 2012
Despite change worth it still. Nevertheless we have to say, that personal Keynote address by the old owner missing. But all employees are very willing to make an effort good host to be. The food is very good and very varied. Altogether a very lovely week. read more
Monika
Wonderful hotel!
- Recommended hotel
- Couples
- Translated
- Countryside & spa
- June 2012
My husband and I we felt very much at ease. Very friendly, able employees. The the quality of the place has opposite 2010 for positive changed. Please dear Oberforst team keep it up! We will come back soon!
many thanks! read more
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