Hotel The Royal Suites Turquesa by Palladium^{(5 stars)}

Size of the bathroom

5.0

Cleanliness & linen change

3.0

Room amenities (TV, balcony, safe, etc.)

3.0

Size of the room

5.0

Atmosphere & furnishings

4.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

5.0

Competence (handling complaints)

3.0

Reception, check-in & check-out

3.0

Friendliness and helpfulness

4.0

Staff's knowledge of foreign language

3.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

3.0

Family friendliness

6.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Disabled-friendly

3.0

Distance to the beach

6.0

Other leisure activities available

3.0

Size of the bathroom

4.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

4.0

Atmosphere & furnishings

3.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

4.0

Competence (handling complaints)

3.0

Reception, check-in & check-out

3.0

Friendliness and helpfulness

3.0

Staff's knowledge of foreign language

3.0

Condition of the Hotel

3.0

General cleanliness of the different areas

4.0

Proximity to shopping areas

5.0

Distance to the beach

5.0

Transportation connection and available excursions

4.0

We had a room with a view of the sea and balcony in the main building. The rooms are huge and furnished with shower and toilet in the room a bathtub (with jacuzzi-not used by us). Flatscreen tv and analogue inclusive! The furnishings is alright, extra seating area, but this house has gotten a bit old, but it is not disturbing. The view on the sea is zentl available. But one sees the sea 'only in fewer distance! Air conditioner fuktionirt, maker projects. The room service was totally alright, everything clean. Zimmerbutler wasn't used.

We had 'all inclusive'. The large restaurant ' las torres' was a buffet in the evening various theme days. Breakfast buffet erichlich. Unfortunately bread and pastries not austrian quality. No brown bread and weissgebäck'zach'. There are several theme restaurants two are royal suites reserved (the french is excellent. It is also for the breakfast recommendable, since one here in the open can sit. Drinks were plentiful, and always cold. The dishes are very and freshly prepared. However, fish lovers might have been not on your bill. The for example freshly grilled merresfische there are not!. Tip, as i already mentioned, a small thanks and appreciation for the very good service.

The service is excellent. All are very friendly. Service, reception, chambermaids us' taxichaufeure. Of course all about a small tip. Here earn the people little. With english funktioniet everything, but also with german one can inform oneself. Complaints were quickly. (drain sink).

The beach and the palmenwald in front of the beach very nice, well maintained and not crowded. The turkish sea is warm and nice to swim in. Small waves make fun. Unfortunately at the küst often a strong wind. There were several pools in the big area. The pool the royal suite is very clean, but we were only in the sea swim. The reservation particularly by the pool is not alright. There remain free badetüche always the same for the next day and you will also from the staff not weggeäumt. So reserve themselves lots of guests the places for the entire stay, this is not alright! Umbrellas in the palmenwald. Strandduschenund toilet available. The toilet are all very clean! Sports facilities wasn't used.

The hotel is part of a large complex palladium bavaro. The guests the royal suites can all furnishings the group shared. The area the royal suites is characterized and only for these guests. That is why here very generous. Particularly the beach section and the palmenwald are only little occupied. The outside area are very well maintained, for all installations is true. The pool is clean, the beach overlooking the atlantic ocean, one of the most beautiful, i know. The complex is very peaceful, for relaxation adequate. The staff is helpful and polite. English always, but also german will help. The guests are different nationalities and 'each' age.

There are several buildings in the royal suites. We only had a few steps to the pool and to the beach. Airport about 45 minutes. Shopping in area, but with trips you buy cheaper the same. We have the huge area only to excursions leaving. In the hotel there are several restaurants.

We had a deluxe junior suite in the newer area of the royal suites. The room had a good size and facilities (shower, jacuzzi, satellite. -tv, minibar (inclusive), 2 sink, four poster bed, safe, bathrobes, telephone, coffee maker and hair dryer. You could also the butler service every time. However, their smaller measures to maintenance are carried out, as the furniture partially ggebrauchsspuren exhibit (which is however not a problem and not serious)

Countless restaurants are in the hotel. The quality all meals is excellent. As a guest the royal suites is the speciality restaurants in advance and free of charge Hummer food, what a huge advantage the other hotel is. You should also lots of restaurants as possible to try out, as it is well worth it. The cleanliness in the restaurants is also to be highlighted.

The service is really outstanding. All of the staff were außerordentlicch friendly. One even at the pool and the beach service (food and drink). The foreign language skills were but still improvable, but with english and spanish one could get everywhere. It is you don't in Germany!

There is in the whole complex very many leisure time activities, from soccer over Tennis to entertainment, casino and disco the other hotel of the complex. In the evening there was always live music at the different bars and a show in the two amphietheatern. The pool area is huge and invited to swim. Several swim-up bars in the hotel. You should, however, some measures for the maintenance in the pools (especially in the swim up suites) perform.

The whole of the palladium Punta Cana is a huge complex, consisting of 4 hotels, where the guests from the royal suites a separate area. There are adults only. Also the atmosphere much quieter, as in the other areas. All hotels have a unique garden and excellent cleanliness in all areas from. Gardner and finery forces you see almost around the hour. While we were there, there were very many americans, canadians and french in the hotel. Also some (few) germans were represented. The average age was estimated at about 40 years (in the royal area ) as a guest the royal suites is also free internet access (in of the lobby or with your own laptop in the room) It, however, would have smaller measures to maintenance are carried out (for example the jacuzzi in the pool (in the swim up suites) during the entire stay.

The hotel is directly at the beach the palmenwald and about 45 minutes away from airport. It is also quite out of the way, so you are mostly in the hotel can hang out. Excursions could be over catamaran or the tour operator book, but extremely expensive.

The rooms are very big and well furnished. We would, however, prefer instead of the large bath tub a functioning safe, as well as a coffee maker had. It was once a day perfectly cleaned and the towels exchanged.

For guests the royal suites is a private restaurant available, what however not in the royal area sonderm at the large dining room is attached. There you can order from the menu, like for instance. Crayfish, steak, jackobsmuscheln and many other dishes. Five star. Also the normal buffet is always worth a visit. At the theme restaurants we have the steakhouse and the italian try, with the italians don't make. Where you can, in comparison to the buffet-restaurant, as well as the delicious small pizzas on the beach didn't cook. The pizza is with about 2 centimeter cheese and a liter of oil occupied. Everyone in this evening pizza had ordered, left these after the first bite to go back. But there is still the brasiljaner, japanese, mexican, asian and spanish, which we however not used have. Tips are not required.

The friendliness at the reception or the butler (if available) is not really royal. On arrival one did not know times which we come, because in her system a booking error and already a day earlier booked had. Consequence of it was then, that one no room for us and always said got, that one was overbooked and the hotel have to change. At a travel price of 6000€ for 2 weeks not acceptable. After a long back and forth we were then the telephone asked, where at the other end of our guide of TUI was, this said, one must the best from the whole make. We only got time for the first two days a room and should the next morning with the TUI -24 hours hotline clarify, which we answered in the negative, as it was not our fault. So the next morning again to the front desk, ask what now matter. Unfortunately another since, of nothing knew. To call then came the relief, everything ok. Unfortunately the deal and the tone than royal. Who now says, that we at least our welcome drink or the fruit basket and a bottle of sparkling wine (you normally get ) as an excuse got, mistaken enormous. They were rather hard the whole under the table to disappear. The friendliness with each other is perfect, you get always a smile. The cleaning of the rooms is perfect. Towels every day changed. Unfortunately worked the complaint not. Our safe the entire vacation, despite repeated rekla broken. The coffee maker in the room was missing.

The beach, as well as the pool are clean. Unfortunately you had to, even if you the normal do not, the loungers already up to 7:00 a. m. for the day, since otherwise no more were available. For the towels no menu, you could help yourself to as many as one wanted. Some have then already times 5-10 towels, but for the other guests no more as. Knows one from other hotels better, because you have to urgently do something.

The royal suites are directly at the beach it is at the right end of the massive palladium complex. The rooms are huge, well equipped and perfectly clean. We had our room on the 2. floor in the 52. block. Unfortunately it was also the last block, since directly behind the local area starts. There are in the immediate vicinity several shops, the partly until into the night your music to. Guests come from all over the world, whereas the majority from Germany, USA, Spain, Canada and England comes. The many russians, are mostly in the swim-up suites in the rear building, which also very good is.

Rooms at the normal suites directly at the beach. Blockanordnung in the u-format. With the swim-up's the distance is a little further, as this behind the front desk and are therefore opposed to the beach chairs. (please note: many, or almost only russians). The distance from the airport about 20 minutes

Sea view -rooms are not necessarily sea view room. The we got directly with the arrival presented. Pool view we were given (though we sea view had booked). Our locally complaint was dismissed, a part of the sea could see, if you over the parapet rejected (which we from health reasons of course declined). For 57 American Dollar/day and a honeymoon suite, which actually direct sea view had. There are with the agent in contact, because if you paid, you'd expect the also. Rooms were otherwise ok, very large, hot tub on the balcony, great open bathroom. Drawbacks are the quality to make, but that is stop there sunday..

The lots of different restaurants were all great. Selection, quality and service were here absolutely great. The buffet-style restaurant with a wonderful selection. Full marks, because great!

The service is characterized by typical caribbean outlook, thus takes the a or other just a little. This alone is not the problem dar, but in particular the english very poorly marked. Helpfulness in the front desk can't be referred to as such. Dollar prices will be one to one in Euro converted, partly paid in Euro even more than in Dollar (rip-off). The request for a late check-out service was without examination rejected. The butler service was not available be designated. The various desktops were usually not manned, orders were not at all or false met. Reservations for the restaurants became ratespielen due to the lack of english! Language skills. Daily benefits, such as for example re-filling of the minibar was three times forget. Positive emphasis are the waiters of the beach bar. Very welcoming, always in a good mood and always with a cheerful song on the lips. The 'negative' things almost forget.

The fitness center was quite rustic, but with everything equipped, which one needs. Nothing to moan.

The royal suites turquesa is a abgetrenner area of three other palladim hotels. All the other hotels can free of charge be used. For the accessibility just of the complex, the shuttle service and a onsite 'railway'. Altogether, there are over 10 included restaurants available. The all-inclusive package includes food and drinks (also leading names) also gym, daily newspaper, internet access. The royal suites are a 'adults only' resort, and can only from 18 years to be booked.

Directly at the beach. Towel war to the knife, absolutely abnormally, is due to the fact, that the beach the annex with the swimup suites weights must, and the section just too small is. For such a plant not be easy. Otherwise sea, beach was amazing.

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Rooms the royal turquesa-okay. As mentioned - except for the reparturen

Number of restaurants-great something for everyone. The royal-gourmet restaurant was only a few places in the open made for. So you had to on such places are waiting. Christmas and new year's eve menu had in ettappen take place. This is the royal equipped than 5 star hotel. As the swim-up rooms were not some was pleasant.

Friendliness of the staff up to butler and reception ok. Butler and reception were no help in case of a complaint.

Pool and beach only with reserving sunbeds possible

Size of the rooms more than adequate. Cleanliness okay Condition with small defects - air conditioner defective-noise in the room which did not repaired All inclusive ok-except for christmas and new year's eve ( ettappenessen in 5 stars Hotel Royal) 45-50

Distance to the beach from the normal royal suites not a problem. From the swim ups a little further. No excursions-therefore no rating Loungers by the pool, as well as at the beach had to until 07:30 o'clock be reserved. Besides that no possibility a schadiges spot to find.

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

5.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

6.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

4.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

5.0

Other leisure activities available

5.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

4.0

Quality of the beach

5.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

6.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Other leisure activities available

4.0

Size of the bathroom

5.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

5.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

4.0

Staff's knowledge of foreign language

4.0

Quality of the beach

6.0

Overall condition of the pool area

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

We had a deluxe swim-up junior suite. Relatively large room with a sitting area consisting of a sofa and two armchairs, but not lit and therefore from the evening not more was available to for instance to read. Light in the room, there was only in the area of the bed, desk and tv (and, of course, the bathroom area). Near this category you can directly from the terrace from in the pool, two beach chairs are also already in 20 centimeter deep water at the enterance is required. The water in the pool is 1.40 meters deep, pleasant temperature, and the pool meanders along a hauskomplexes (a hausreihe consists of 7 it has). The pool has in the middle a jacuzzi area, but, although we pointed out that it does not work, it was during our stay not repaired. As we already from previous reports were told, was also our door the shower not to, what the maids and the housekeeper know should be (is not to be overlooked). This was during our stay actually repaired. Towels in the room there is depending on your needs, it is obvious that not daily everything available and often in the afternoon only supplemented with what there is. The mini bar in the room was filled up daily with soft drinks. Indeed fills when you arrive a note with various be to replenish and gives it to the butler, but delivered is always the standard filling. We will have a note with our order in the fridge put, this remained the whole time also in it and only after we have the desired drinks. Arrivals are on the minibar also 1 liter bottles of rum, Gin, Wodka and whiskey ready, the demand after a week refilled if you should need. The cleaning of the rooms takes place at the earliest from 9 o'clock. Also this one delivers its request on arrival the butler known, but the maids have not done this. If we at the level seen, we spanish and asked, our room next to make. This has often worked. In the evening between 19 and 22 o'clock is again a maid, attracts the curtains, is the bed, empties the garbage, put used glasses and towels. Who early wants to have his peace, should the sign 'do not disturb' on the door. The cleaning the endorsement, superficially okay. It will be probably more time on the decoration used than thorough cleaning.

Exclusive for guests the turquesa is the breakfast buffet le chanterelle, where a small buffet with all the amenities (including sparkling wine) set up. Next door is the main restaurant of the grand palladium-las torres (buffet). The selection is more largely, but also more busy than peaceful le chanterelle. Mornings at 7:30 o'clock however, you can still cozy breakfast. Here each something finds, from muesli or früchtefan to hearty speckesser. The juices are freshly squeezed, the eggs freshly prepared. Restaurants: General: generally in all restaurants the meat more than good well done, the animal dies so at least 2-3 times. The using different ingredients is missing it also often and reminded me of a bad diet. Everything looks tasty and nicely arranged, but the toot about the food is missing. La parilla. Steak restaurant, for all of the guest, meat quality normal, but not seasoned, unfortunately no steak knife which the meat cut haul. At least there is the the meat also times media. Las torres: buffet, open for all of the guest. Wide choice, normal quality, weekly repeat the theme buffets. El bohio : near spa, near the beach, for all of the guest, small lunch buffet. Royal gourmet: exclusive for royal turquesa guests, lunch also in shorts and short pants, in the evening only in long trousers. Lunch small buffet and small map. Rodizio: brazilian restaurant, open for all of the guest, meat ad nauseam on large spear, quality not great. Sumtuori : japanese restaurant, well frequented, reservation definitely recommendable, show cooking a nice touch, but because of the tight timetable, including starters and dessert within 60 to 70 minutes processed and must then the table for the next group rooms. Le chanterelle: exclusive for royal turquesa guests, nice ambiance as in a french castle, chateau briand delicious (but also unseasoned ), during our stay were even cheese or chocolate fondue for offer. Long pants for the mr are a must. Very interesting we found also, the 'hands disinfect' before entering each restaurant. Who with handrub familiar with, know that, if this is right, you also has the effect of. But a drop disinfectant on the palm is not enough for this. Why is the guest here a cleanliness and hygiene suggests, the not available is?

One may not 'royal' service, even if the name royal turquesa palladium the promises may be. The hotel offers a normal service, the price is reasonable and the usual standard this category in the dominican republic is. At the bars and in the restaurants in normal period served, as always there are employees more effort and other less hard. The concierge/butler takes reservations for the restaurants and is available for questions available, but more one may not expect service. You get with journey a questionnaire, on which one its wishes for example for the mini bar or the times for the cleaning of the rooms, but the note is only filed and it adheres nobody to the information (see further comments in this report).

In the hotel complex there is an entertainment program and an evening show or diskoprogramm, royal turquesa but not. The sports facilities are all in blazing sun, without any shade and the palladium bavaro, that means just contrary to set from royal turquesa. The pool with swim-in bar and waterbeds in the turquesa is quiet and well maintained, the water pleasantly recreating. Also the pool the newer houses in the royal turquesa is to refresh and because of the size good for undisturbed swimming, since he usually only by the guests of the swim up deluxe junior suites will be used. Towels gets oneself one at the best in the morning to your hearts content at the cabins in the pool area, because in the afternoon are mostly no fresh towels more available. The pool in the neighboring palladium palace resort & spa has many missing tiles on the edge and is much more lively.

The maintained hotel plant consisting of 4 palladium hotel is spacious designed and offered different categories. Accordingly the achievements are also different. You can on the complex but find everything, from quiet places, about sport and entertainment except for the evening entertainment, from quick simple food to clean menu. Depending on the claim differentiated, it also the audience. Whoever wanted it still loves and all furnishings want to use (also the more exclusive restaurants) should the royal suites turquesa book.

The hotel is about 30 minutes away trip from the airport, directly on the fine sand bavaro beach. It is part of a huge hotel area with 4 palladium hotels of different quality. As a guest the turquesa you should all furnishings the complex with use, which was a nice change but has long ways includes. It drives a bimmelbahn or one calls for a kind golf cart at. The beach is wide and very long, for walks very convenient. Directly next to the hotel there is a small village with local dealers. Nothing special pushy, the vacationers-range and of course prices negotiation. At night one should however no more in the village according to the travel agent.

Size of the bathroom

2.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

4.0

Atmosphere & furnishings

3.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

3.0

Competence (handling complaints)

2.0

Reception, check-in & check-out

2.0

Friendliness and helpfulness

3.0

Staff's knowledge of foreign language

3.0

Quality of the beach

4.0

Overall condition of the pool area

2.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

2.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Proximity to shopping areas

1.0

Distance to the beach

6.0

Transportation connection and available excursions

1.0

Restaurants & bars in the area

5.0

Other leisure activities available

5.0

We had a honeymoon suite. The suite was very newfangled furnished. Open area with 2 sinks. Toilet and shower in a separate room. 2 closets. Desk with coffee maker. Flat-screen tv with satellite connection. Mini bar was all inclusive and filled up every day. Huge balcony with jacuzzi and curtains, and 2 chairs, small table and 2 chairs. Aircon in the room, this is however very cold and not manually adjustable, so that we at night were always off had. Huge king size bed comfortable place for both of us had. Dining table with chairs, and a sofa bed are available. Cleanliness as always without any complaint.

The whole area has 3 buffet-style restaurant, 3 standard restaurants, 8 à la carte restaurant and 17 bars. We can only judge the following: Bars: Lobby bar royal suites and pool bar with swim up bar royal suites: There was always fresh mixed cocktails, drinks or spirits very often international, many well-known expensive name for example chivas whiskey 12 years, absolutely Wodka, Baileys and so on Restaurants: Steakhouse: American cuisine, steaks etc. , we were 2 times there, in the 1st time excellent T-Bone Steak and entrecote, the 2 time no comparison, it was very bad. Japanese: Japanese cuisine, as a starter sushi, as a main entrance showcooking with roasted eierreis, beef, vegetables, chicken, salmon and prawns, live prepared and with a great show. The food was very tasty. Italian: Italian cuisine, beef carpaccio excellent and unique delicious, noodles were overcooked and not very good. Asian: Chinese cuisine, extensive salad bar with sushi, main course unfortunately wasn't like that delicious. Mexican: Mexican cuisine. Great food, especially the filet steak. Spanish: Spanish cuisine. First class rinderfliet. Les chanterelle (only for guests the royal suites): French cuisine. The chateau briand is excellent, and the duck. Great appetizers and super crepes suzettes what their own eyes with a great live show prepared. Delicious. Royal gourmet (only for guests the royal suites): Breakfast buffet excellent, rather american, lunch à la carte menu with daily changing menu, everything delicious, even the burgers are just delicious, dinner with crayfish (the only restaurant where it without an extra charge is) really tender and delicious was. Entrecote butter so tenderly. Delicious. Delicious. Cleanliness and hygiene in all restaurants was great. No beanstandgung. Tips are not a must but gives you great service gladly! As guests royal suites in allen à la carte restaurant over the butler service reserve. The guests of the other complex with beeper wait.

All of the staff extremely friendly, not contrived, courteous and always cooperative. Languages in the hotel are mostly spanish and english, except for the staff the front desk, the also german speaking. Room cleaning was daily and on request menu always the same time. The rooms are very clean. Doctor service is on the grounds 24 hours available. If house from chronically footsore or in the extensive area not lost, the as a guest the royal suites of any lobby or bar or restaurant a golf car call them, that exclusive for royal suites and is thus everywhere leave.

Entertainment with sports activities are available, by us were however not used. At the beach and at the pool beach chairs, and beach towels for free. Good condition. The only minor problem was, that you at least 7 hours! Rise must, as otherwise all other guests all was reserved and therefore everything (and i mean everything) is occupied. For this the hotel can nothing, but it should be harder durchgefreifen. Cleanliness as always great.

This particular area of palladium complex is only for guests from 18 years. It has 372 suites, a butler service, private beach, a hauptpoollandschaft and a special, only for guests the royal suites, à-la-carte restaurant. The state of the hotel is perfect. Wifi is free of charge everywhere in the area available. Food is all-inclusive. Average age around 30 to 40 years, the audience was very mixed. Nationalities among the guests are especially german, americans, south american, russians and a few french. A well-deserved star hotel. Both thumbs up!

Location directly on the 15 kilometer long bavaro beach. The hotel has it's own, by security protected stretch of beach, so no unwanted seller access. Distance to the airport approximately 20 minutes by cab. The large area is very centrally located. In the hotel complex are shopping possibilities (mini market, jewelry shop, etc.) , unfortunately, they are touristy limited very expensive. Who still something else wants, can the possibility a transferes, the several times a day to take place, to the next shopping mile in use. In the hotel complex there was a disco, as well as several bars, including a sports bar and a casino. Trips are in the hotel or through your tour operator available, but is, that one about the hotel no international trip gets, as with the tour operator. Restaurants nearby not known.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Restaurants & bars in the area

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Other leisure activities available

6.0

Swimup not book, the rooms are damp and smell musty. The things feel after a few days damp at.

Very good, there are plenty of different restaurant...

Very good, up to few exceptions, but that is everywhere sunday..

Plenty of, also within the complex there is partly free and against an extra charge plenty of deals.

We definitely wanted a swimup rooms have, after a week stay we also got one. Never again! So great the baden from the terrace way is, just as bad the rooms are. The furnishing is and nice as in the other rooms but all swimup are damp and smell musty. We tried everything, climate and aerated, climate and aired, all nothing used. On the 3. day i gave it up. Thus anyhow always in the first or 2. floor, it is definitely worth a trip.

Very good, not far at the airport and also for the famous excursions well situated.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

5.0

Restaurants & bars in the area

6.0

Transportation connection and available excursions

6.0

Other leisure activities available

6.0

We had basically schwesterkomplex'grand palladium palace' a deluxe double room, we got a free upgrade to the royal suites turquesa with matching 'royal junior suite deluxe'. With the arrival the whole as a dream, as the butler in the door stood and us our room wanted to explain. In the four-poster bed (superior king size of course) could probably 4 people found, the jacuzzi next to the bed completed the picture of a luxury hotel. What you want more for a vacation in the dom. Repair? The room was on the 'top' pool, to which the swim-up suites. To the beach you had to so although a few meters away, however the pool was very good, to in peace withdrawn. Here were the whole day about possibly 8-10 people, and its enormous size.

The number of restaurants where you almost hit, since a guest of the royal suites is allowed, next to the exclusive restaurants all the other complexes with to use. We could thus by far not try, but were the tested by high quality. Mostly we were à la carte international specialities food, even if in the buffet restaurants daily different theme evenings gave. Especially the mare nostrum (seafood specialties) and the sumptuori (japanese) would be very good.

Any staff in the hotel welcomes already from afar with a wave and the rare 'hola!'. The cleaning ladies work out every day with towel origami: highlights here were an elephant as a dog out of towels. Foreign language skills were very different. With spanish as language you logically not a problem, english most, italian is also partly still. German however if then only the front desk, but actually not a problem should be, if you already travels. The butler our building ('Oscar') was at any time for us available on call, even if its services not too often in use. He was always very friendly, courteous, knew right from the first evening with the name. This service may some other hotels the same category example! We had no complaints, for whatever reason? Once broke in the shower the holder for the shower head from, the next day it was repaired, although there is not yet times reported. Here apparently the cleaning lady well guarded and direct a message passed on ☺

Within the complex of the royal suites were no animation, what a pleasant peace at the beach and pool made. Wanted one then nevertheless a little activities, were only a few meters into the palladium palace necessary, where the whole day a varied program offered. Beach and pool are word to describe: fantastic. Both the swim up pool, as well as the at the beach the royal suites are super well laid out. The beach spacious, nice, lots of palm trees. Still one of the most beautiful beaches the world, just like you from the Playa Bavaro knows ☺ The annoying (of course as always): beach chairs reservers. Even if the hotel this has provoked some savage rally (towels were cleared, work), found lots of guests again and again new 'creative' ideas, around the whole day to claim and then, perhaps, against evening times 10 minutes to sit. There were 5 beach chairs with one cloth tied, spectacle cases distributed or even books with other things during the night on the chairs left. I have actually in every holiday, one managed somehow. Finally, the hotels from a certain point here also nothing more.

The royal suites turquesa outlining seamlesly into the rest of the grand palladium complex, but exclusively the 'royal' accessible. As a guest this hotel, however, can all furnishings the neighboring hotel (palladium palace, Punta Cana, bavaro) also be used. The rooms at the 2 exclusive royal pools distributed and are in several 2-story buildings. One receives within the royal suites therefore never the impression a great 'bunker'. The inclusive services as a guest this suites really no wishes open: starting with extra restaurants, including lobster dinner to category all-inclusive one, to a 'pillow menu' on the rooms. The guest structure (actually all age groups were available) was this time mostly from canadians, americans, german, austrians and russians. While the latter especially in the restaurants mostly right negative anything else, we can all other guests actually only good things to say. Especially the canadians were usually very chatty and a laugh ☺

The transfer time from the airport (about 30 minutes) is ideal, the beach is literally directly in front of the doorstep. Better it could actually not at all his. Shopping possibilities are either directly in the complex, at the beach salesmen or in the next town available. Right next to the hotel begins the beach the locals, so, there are also many salesmen in their small cabins. Once you there has fought her way, was a relatively calm beach section without a lot of tourists. Definitely a small beach walk worth it!

Size of the bathroom

6.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

4.0

Competence (handling complaints)

3.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

3.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Child care or playground

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

5.0

Proximity to shopping areas

3.0

Distance to the beach

4.0

Transportation connection and available excursions

3.0

Restaurants & bars in the area

4.0

Other leisure activities available

3.0