Grupotel Gran Vista & Spa(4 stars)

Crta. Arta - Pto. Alcudia s/n, 07458 Can Picafort, Mallorca Show map

Average rating

1,002 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.0
  • Service
    5.6
  • Location
    5.2
  • Food and Drinks
    5.2
  • Sport & entertain
    5.3
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374 hotel reviews in Englishsorted by travel date
Sophie
The expectations were 100% satisfied
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel and also the place was beautiful! Everything was just right, there was not the slightest to moan. We had an apartment, the very spacious, modern, and in the spanish flair furnished. The beach was wonderful, the sea totally clear and everything very clean. Mallorca and the hotel have our expectations totally exceeded! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Martin
Already to second time very satisfied
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2012
The mattresses seem in need of renovation (stop - respectively appreciable shop). On the upper pictures- respectively spielrahmen partly several week dust. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Bianca
Hotel and service perfect
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • October 2012
We had an apartment and this is can only be recommended. The rooms in the main building rather concrete block -character. But the apartments have a ideal size and peaceful location in the large-scale hotel. Only point of criticism is, that the opening hours of the spa, fitness and wellness area for the vacationers are made, the whole day in the hotel complex spend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Helga
A round successful holiday!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2012
Very good holiday hotel. Also for guests with handycup ( wheelchair users) definitely recommendable, if one is mobile. No handicapped accessible bathroom, but shower with very low entrance, duschstuhl on request. Pool very nice, enough sunbeds, always clean and tidy. My daughter and I-each a double room as a single room - were well looked after and will gladly come again! Thank you for the wonderful vacation allen friendly helpers, from the reception over kitchen to the charwoman. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Wolf
Very recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
The hotel is very recommendable. Since we a rental car had to every day the island to explore is this hotel for certain a top address. Food and drinks varied and something for everyone. If we go back Mallorca visit is this hotel appeal number one. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Armin
Nice vacation in beautiful apartments
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • October 2012
We were positively surprised by the size and the interior of the apartments Apparently they were only before not too long time reconditions Since we almost the last who the hotel leaving was on the final day Of course nothing more loosely, but nevertheless we felt in good hands and not Like from the hotel thrown, everybody was yet very friendly We can easily see ourselves again! Greetings to all of the staff:-) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Gabriele
In October excellent
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
We were just go a week to relax in the hotel. We really enjoyed it. The food is excellent, the staff very nice. The way to the beach is very amusing. Also in October almost all of them were still open. We can only say: great... And we are definitely coming again! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
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Anja
Wonderful family vacation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
We were as a family with two kids and another family at the end of october 2012 in very nice spacious apartments accommodated. The apartments are very nice and roomy, 2 tv, generous balcony, kitchen. The but we didn't use it. We were very comfortable right from the beginning. The entertainment for the young was perfect, for the smaller was the offer not our lack of children as large. The staff were very nice, the food varied, well and very tasty. The complex is huge and very neat. In the all in all we had a very nice relaxing family ... vacation. We would come again and our kids also. Our friends already again booked. Only drawback: the water in the pools was very cold. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Fridulin
Very nice, ideal for family with baby
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
Very beautiful hotel, very clean, great garden area-very well maintained, pleasant staff, food was varied and good, animation in the neighboring hotel a bit noisy, beach well maintained, shops in the immediate vicinity. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
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Peter
Recommendable despite the barking dogs in the neighborhood
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
Recommendable also for seniors despite family hotel. Restriction: sleep while having the windows open impossible because Unpleasant constant barking in the neighborhood Near day and night. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ellen
To 2 time in the Gran Vista
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • October 2012
Hello, We have this time the end of the season saw: unfortunately was already a lot not usable-the part. Because weather and also because of the lack of demand for offer. However very good very relaxing-it was quiet season! The rooms are hopefully over the winter with a small republic of ( like for instance new silicone in the bathroom) spruced up. They even with a bottle red wine spoiled, since we from the 2. to guest :-) we loved it loved it again. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Wilhelm
Best hotel there
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2012
One says the best hotel at the place. I can only confirm. Am already 8 times there been. Except for one thing, I can't find anything which is not OK. For a four-star hotel the spending during dinner want to men please with a fixed shoes and long pants appear, will not pay attention to. Flip-flops and shorts belong for this standard was not. Guests should follow and the hotel more eighth. Expect a certain level one stop for a four-star hotel. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Marco
Update September 2012
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • September 2012
As a regular guest (> 5 stay in the last few years) I can say, the GM, is still a hotel with a beautiful, very well maintained complex. Very friendly staff, starting at the front desk to the restaurant and the women the cleaning of the rooms. Mix of guests is international ( German, English and Spanish, the majority are German). Top is still the sporting activities, the competence to soccer- and beach volleyball court. Terrific is the panoramic terrace on the roof of the hotel. Like the discreet animation, nothing brash. The offer and variety in the restaurant is ... OK, the quality sometimes patchy. Why a theme night with' German' food, OK, like there could be more local specialties give. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sarah
Family hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
In September we have 10 days spent in the hotel. However were our expectations disappointed, but on the bad advice in travel agency as about the hotel itself was. We have expressly for a hotel for couples asked, where we our vacation in relaxed atmosphere wanted to spend. The basic conditions were from the hotel given (spa-and wellness area great!) however it is especially in the dining room very, very loud, the at this time many families and small children were there and a corresponding volume available, the for people without children can be annoying. And it was the only ... factor, the really bothered us (but neither the hotel yet the children that, but the unable employee in the travel agency, the us told us, that the Grupotel Gran Vista & spa and the neighboring grupotel Aldea Gran Vista separate facilities are. The is however not so! Therefore a instruction for people, the without children there are- for the food you feel fast as in a day nursery. This is no criticism at the hotel his, because everything else was simply brilliant! Friendly staff, varied entertainment program, very good equipped fitness studio, well-kept garden- and pool area. A hotel, I just families thoroughly recommend. We will, however, no further vacation there again, because of forenamed noise level. read more
  • Room
    6.0

    Rooms are tiled, I think personally hygienic

  • Gastronomy
    4.0

    Varied kitchen, theme nights. Point departure because of high noise level

  • Service
    6.0

    Continuous friendly staff ( front desk, cleaning of the rooms, restaurant)

  • Sport & Entertainment
    5.0

    Positive: annoying loungers search and anger by for hours reserved loungers by the pool n. a., because enough loungers available and you are in the extensive complex always find a space.

  • Hotel
    5.0

    In September we have 10 days spent in the hotel. However were our expectations disappointed, but on the bad advice in travel agency as about the hotel itself was. We have expressly for a hotel for couples asked, where we our vacation in relaxed atmosphere wanted to spend. The basic conditions were from the hotel given (spa-and wellness area great!) however it is especially in the dining room very, very loud, the at this time many families and small children were there and a corresponding volume available, the for people without children can be annoying. And it was the only factor, the really bothered us (but neither the hotel yet the children that, but the unable employee in the travel agency, the us told us, that the Grupotel Gran Vista & spa and the neighboring grupotel Aldea Gran Vista separate facilities are. The is however not so! Therefore a instruction for people, the without children there are- for the food you feel fast as in a day nursery. This is no criticism at the hotel his, because everything else was simply brilliant! Friendly staff, varied entertainment program, very good equipped fitness studio, well-kept garden- and pool area. A hotel, I just families thoroughly recommend. We will, however, no further vacation there again, because of forenamed noise level.

  • Location
    6.0

    In a quiet side street and nevertheless centrally located

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Sascha
The second time a very nice bike holiday
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2012
For Radsportfreunde and for relaxing, the right hotel. By the apartments are however always lots of families with small children on the complex. Whoever didn't like that, should rather look for another hotel. We had to the second time a nice holiday and would the book this hotel again at any time. The place offers little flair and is appropriate only for tourism. By the favorable location, you are with a rental car quickly many beautiful old places. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Norman
Good hotel with small deficiencies
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel is in style already somewhat older, however in really good condition. Respect: in the rooms on the 1 floor of the main building one looks directly on the roof of the restaurant- what really not nice. Therefor I recommend definitely a room on the upper floors to choose! Apart from that the rooms are well maintained, and very well furnished ( tv, air conditioning, mini bar, hair dryer) The pool area under the trees is beautiful and you can always find a shady place. The building and garden area are well maintained. The food was good and varied. ... The hotel staff members were consistently very friendly and helpful. Recommendable is the bar on the roof with a great views and a beautiful ambience!. The hotel is centrally located at the start the shopping malls, you can on foot shops and bars in 2 minutes. To the beach you need 5 minutes we were comfortable in the hotel and would book it again. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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Anja
Vacation - not regret it
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Not more the newest hotel, however in good condition. Very clean. Food half board. Mixed guest structure, too many German and English guests. read more
  • Room
    5.0

    Size as usual. Large shower. Big flat screen tv. Mini bar available. Safe for a fee ' unfortunately'. Cleaning staff very thorough.

  • Gastronomy
    6.0

    1 restaurant with an outdoor terrace, 1 bistro, 2 bars ( one of them on the roof with top-view). For the food absolutely not to complain about, who finds here nothing it is your own fault! Constantly changing theme evenings, 1 times per week gala evening. Drink prices just.

  • Service
    6.0

    Staff are very friendly. Good communication. Cleanliness very good.

  • Sport & Entertainment
    5.0

    Animation available ( German entertainers, very nice, not pushy). Chairs and sunscreens in sufficient number of available). Pool could for shimmer longer and have been a bit deeper.

  • Hotel
    5.0

    Not more the newest hotel, however in good condition. Very clean. Food half board. Mixed guest structure, too many German and English guests.

  • Location
    5.0

    Centrally located, airport transfer approximately 1 hour away haupeinkaufstraße approximately 50 meters, but nevertheless quiet.

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Carsten
Lovely hotel with possibilities of improvement
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The front desk tried probably, first the bad room to reserve. One wanted us first a room in the first floor with stunning views of the exhaust air complex of the restaurant 'sell' -> green pipe on an equal footing. Although we from the start asked, US a room in a higher floor to give, we had to this but first look at. After we this done have, and US the room aUS-called reason did not like we got initially a different room with 10,00 Euro extra charge per day offered. Only when we this declined we got than ... a different room ( not sea- or pool view). Coincidentally we heard, as another couples, the our neighboring room was offered, the same complaint has. The room itself is clean, nice and sufficiently furnished ( even if not too large bathroom the hair dryer only a a screw hanging and the cable open layer). The food made a general good impression! Even if on the Parmesan cheese for pasta already times a few molds grew and not always all dishes really all were. Although it is of course also wanted could be, that different only half through were fried. The hotel is nice and generously designed. It makes a clean and very good impression. The large plus point is the location. To the beach it goes through a palm and shops lined street approximately 300 meters to the sandy beach. Also recommendable is the panorama bar on the roof of the hotel, with a wonderful view show off can. The staff are friendly and speaks good German. It is of course a relatively large hotel with all regarding that Pros and cons. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Rolf-Ruediger
Great holiday hotel for all ages
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Great hotel. Should be emphasized the entertainment team, with passion, dedication and great skill the guests a varied program offered. Very recommendable. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Daniela
So should vacation its... Just perfect!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
A perfect vacation in the Gran Vista & spa! The whole hotel is very well maintained, the spacious designed pool area is inviting to stay a while. Especially for the price our junior (2 years) was the beautiful water park with the great slides a lot of fun. The entertainment great but not pushy! The food from breakfast till to the dessert a dream. Almost all main courses were via showcooking prepared and were delicious! No matter wether meat, fish, vegetarian, without gluten or diet, it was really for each something tasty for everyone. The room and balcony were always ... thoroughly cleaned. We had a double room/ shower with baby cots, the size was ok. Our recommendation, upper floor pool view/a partial ocean view. View of the sea, here you can get a great view! The whole staff is very friendly and helpful, you just felt good. We were already in many 4 star areas on Mallorca, but the Gran Vista counts absolutely to our favorite and can only recommend it! We will be back! read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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