Hotel Plamena Palace(3 stars)

Oazis Str.13 View on map

Average rating

21 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.5
  • Service
    5.5
  • Location
    4.6
  • Food and Drinks
    4.0
  • Sport & entertain
    4.8
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9 hotel reviews for undefinedsorted by travel date
Petra
Beautiful hol
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Very nice and relaxing vacation. Who large selection of food preferred, is here wrong. In terms of taste, the food was great and it was also always refilled. Short walk to the very clean ( ws fine sand, blue water) beach. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Axel
Clean and nice hotel, gastronomy poor
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
We were with the hotel & the rooms completely contented, only the area of food in our experience however very disappointed. Therefore the hotel I would also not recommend. Further shortcoming, when booking half board you get as the all inclusive Bucher a annoying colorful bracelet tied round. Thus one is of far right as a tourist to see. This is a absolute no-go. The rooms are big, air-conditioned and well equipped. The walls are clean and with little Insektenflecken stocked. The walls have some corners light cracks, but not continue to be noticeable. The room has furthermore a big ... enough closet, a table with stools, a sofa bed, a small bank and a small mini bar. In the minibar is even space for two additional 2.5 liter bottles (so great to its Getränkevorrat to cool). The price level for the content of the mini bar I think for German standards very pleasant. Unfortunately missing in the room standard a safe. The is against an extra charge to bookable. Unfortunately, that should for this price actually be already in it. In the room there is a really small CRT (I believe that is only 21 inch). The tv-program focuses mainly on Bulgarian, Russian and Polish guests. At least there are three German channels ( RTL, RTL II and super RTL). The bathroom is very big & spacious and in a good condition. The shower is big and at ground level. The feast installed shower's wall protects the bathroom an unwanted flood whilst showering. The balcony is large and with 2 chairs and 1 table and a drying rack equipped. Biggest fault of the hotel is the area of food. The number of places in the restaurant is very low. As you need a bit lucky, for for breakfast sitting inside. It would finally like to not everyone on the terrace seats and each side to smoked are. To the lunch and dinner it looks as different. Since most ate out, we later. The dishes for breakfast, lunch and dinner are as a buffet offered. Unfortunately we found the small selection and the always recurring variety for a three stars restaurant very poor. The restaurant-staff are very efficient, quick and always for cleanliness carefully. The buffet is always examined and, when required, quickly refilled. HCLFHL- Breakfast is unfortunately a total disappointment: no rolls- only white bread and a kind of grain bread, only a always same jams ( Pflaumenmuss ), honey, only 3 fruits ( melons, Plums, peaches and plastic -fruit)-, although on every corner a wonderful selection hersscht; tomatoes, gherkins, scrambled egg, Puff pastry, crepes, shortcrust cookies, fatty donuts, 2 types of sausage, 1 Plan -cheese, 1 cream cheese, 2 sorts of cereal, good tea selection, aqueous coffee, juice- and sodas selection sufficiently; And breakfast is only from 08 to o'clock possible. So nothing for longer sleepers. Because at 9:30 is the offer of the buffet rare. HCLFHL- The dinner is compared to the breakfast a small ray of hope: the limited fruit- and vegetable optios is some salads and a cold Minestrone soup followed. The food itself tasted not at all that bad ( regional cuisine and international as pasta, pizza and fries), is however in selection and variety rather limited. Unfortunately there were for dinner never fish. Seemed too expensive to be. There was instead always only chicken and pork. Very rarely there was beef. The selection of drinks is for beer and red -, as well as a white wine added. To the dessert you could between 4 sorts of ice cream, the great Cookies, cakes and from time to time a red-grits choose. To praise were the cleaning ladies, the hotel and the rooms very thorough and very much fast clean. Otherwise they were very friendly and nice. The child care and the number of fun things to do for the children on the hotel was altogether satisfactory. The 'Nanny' was very nice, friendly and always for the well-being of the children concerned. Unfortunately understood only bad English, so that communication only bad was possible. Furthermore seemed the nanny the one or other sometimes overburdened with the small mostly 3 and 4-year old children. The games room in the hotel was small and very dark (no window-was probably before a storage space), however lovingly furnished. Outside of the hotel there is a slide, 3 swing and a mini golf course and sometimes a bouncy castle available. The equipment have some signs of wear and witnesses not just safety. In short: For sleeping and be comfortable the hotel is all times. The staff are friendly, pleasant and accommodating. The staff at the hotel can a bit of English and a few speak German, but it does so often very hard. Therefore it seems sometimes so, as if Westerners not very welcome are. For the meal times but you should definitely something else searches. Unless, you not so much importance on it. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Child care or playground
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Tomasz
Very good hotel, tylko obsluga słaba
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
Very good hotel za rozsądną cenę, wyjątkowo mało urozamicone śniadania ( acz syte ), słaba obsluga, hotel unsurpassable pod warunkiem, że bierze you tylko noclegi I śniadania, zdecydowanie odradzam all inclusive czy hb, wireless hotel friendly never ma Niemców, w związku z czym never ma problemu z leżakami przy basenie, bo never ma dziadków co to zarezerwują ever, as well as ręczniek już o 7 rano, wireless hotel never ma animacji ( moim zdaniem to zaleta ), mają za to fajne pomysłu, jak np. rozkładanie wieczorem dmuchanego zamku, przy którym jest opiekunka do zbyt dzieci, w związku z czym rodzice ... mogą w miarę spokojnie zjeść, bases mały, ale good I zadbany, z osobnym brodzikiem dla zbyt dzieci I zjeżdzalnią, shop w barze przystępne (np. Piwo 2.7 lewa), do ładnej plaży jakieś 10 minute piechotą, miejsce godne good na plażowy urlop z dzieckiem read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Stephanie
Really beautiful beach vacation in a great hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2012
We were with the hotel completely contented. Only suggestion for improvement for the hotel would be the change the offered dishes respectively the increase in the budget for the chef. The food was not bad in itself but ( regional cuisine and international as pasta, pizza and fries), however the variety of the variety rather limited. The taste of the food was bland and unseasoned, however not not enjoyable, the small selection repeated itself at the time our stay in the hotel often. Big praise to the cleaning ladies, who did their work really good and thorough made. The whole ... hotel and also our room was always squeaky clean. Furthermore they were exceedingly friendly, accommodating and nice. Also the restaurant the local staff always very clean held. Much praise goes to the service-boss in the restaurant, the always accommodating on the concerns of the guests received and staff very good began. The used dishes were always cleared immediately. The buffet was always examined and constantly refilled. On the whole a very nice and above all also family-friendly hotel. In any case to 100% recommendable. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Torsten
Gladly again archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2011
The hotel is a four star hotel, that recently a three star hotel was. The bar and the kitchen are three stars. We were generally satisfied, if you don't like many German tourists there. The staff is friendly and everything is in the best way. The cleanliness of the room we were very pleased, the rooms were always well prepared, if the area around the hotel is very nice change there. The city and the beach are not far away and you can get sometimes forget the time. The food was always a subject, the one like it the other ... way, was enough for us it from the scope, I would prefer a little warmer liked, my wife thought it was good. So all together, we didn't regret it. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
Close
Karin
Great holiday, nice, clean, friendly archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2011
Hotel middle size, friendly decor, very clean and tidy, friendly and very helpful staff, the manager speaks perfect German and was always make an effort, our wishes and concerns to fulfill. Many guests from Bulgaria, Russia and Eastern Europe, however, atmosphere to the be comfortable (the cliche of rüpelnden and drinking Osteuropäers met here not too). read hotel review
  • Room
    6.0

    Spacious, bright, friendly and very clean room. Air conditioning worked without a problem, minibar was available but nothing special cold. The state of the rooms and of the hotel are all together exemplary. Absolutely on German level!

  • Gastronomy
    5.0

    Buffet for half board/ all inclusive- guests: Too many dishes typical of the country, fresh salad, varied main courses. Selection would have at least for breakfast a bit bigger. But everything was fresh and not complaint. Drinks: beer, wine, water and juices. Restaurant: Very large selection of Portuguese and European dishes very (!) Low prices. Special lunch and cocktail menu.

  • Service
    6.0

    Staff are very friendly, accommodating and helpful. German and English was good spoken. Daily room clean, very clean. Partly clean as in German hotels. Hotel management very, very on welfare of the guests interested, idea of service: perfect!

  • Sport & Leisure
    4.0

    No entertainment program respectively choice of sport by the hotel. The pool was clean but a bit small. Number of sunbeds and umbrellas were a bit tight, but it was on request without prompt increased. Full service by the pool with food and drinks, evenings Kinderhüpfburg. Rooms were with TV and free internet access ( Wi-Fi) equipped. Different wellness offers in the hotel ( massage etc.), also very low prices.

  • Hotel
    6.0

    Hotel middle size, friendly decor, very clean and tidy, friendly and very helpful staff, the manager speaks perfect German and was always make an effort, our wishes and concerns to fulfill. Many guests from Bulgaria, Russia and Eastern Europe, however, atmosphere to the be comfortable (the cliche of rüpelnden and drinking Osteuropäers met here not too).

  • Location
    4.0

    The beach was comfortable in about 10 minutes on foot to reach. Very extensive, fine sand beach in a naturbelassenenen dunes landscape. The water slooped very lightly, ideal for children. On the beach, there was sun screens and to rent beach chairs, you could but also without own towels and sun screens bring along. Different restaurants( pizzeria, beach bar etc.) and supervision of bath at the Mietstränden. In free beaches there was nothing... Except peace and nature relaxation. Some small local shops, pharmacies, restaurants and snackbars in the immediate vicinity. Main street (with shops) and small old town in about one and a half kilometer. Entertainment possibilities: in the hotels, disco in town, aqua park and at the beach the usual. Interesting excursions in the hotel bookable. All together very nice, but not yet German proportions comparable. In town there were some hotel-Shells. Number of tourists is accordingly in the next years probably will rise significantly. Currently, Primorsko but still a very visible vacation destination.

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Klaus & Gina
Thanks for the beautiful three weeks archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2011
the welcome was warm and the service in the three weeks true Überweltigent. The description given in the brochure it is no exaggeration. Our next holiday we spend in the same hotel. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Eberhard
Plamena Palace-okay archived
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2011
Breakfast and dinner( half board and) on Bulgarian nature-No butter, no rolls, a apple jam, in the evening à la carte, but almost everything swam in oil/fat to easily digestible! Hotel okay read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Roland
great hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2010
This hotel (Bulgaria) in Primorsko is really worth a visit, the reasonable wanted to spend a beach holiday. The hotel is fairly new and clean and is five minutes to the beach. The staff are very friendly, and the food is really good. The prices in Bulgaria are unbeatable. 1 beer 1.30 euro and a meal so much as five euros. To sum up, very recommendable. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close