Hotel Helmsley Park Lane^{(4 stars)}

Size of the bathroom

4.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

5.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

4.0

Disabled-friendly

5.0

Proximity to shopping areas

6.0

Restaurants & bars in the area

6.0

Transportation connection and available excursions

6.0

Other leisure activities available

6.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

6.0

Restaurants & bars in the area

5.0

Transportation connection and available excursions

6.0

Other leisure activities available

5.0

Our room (#3006) was on the 30th floor with view of the city, was big enough and well equipped. For New York standards you can say nothing. The color of the room was overwhelming in the first moment but you get used to it. Room has a large bed (1,4m wide) a large commode with minibar (beware!!!) a work desk and a small sitting area. The bathroom was large enough with bathtub. The room itself was clean anyway there was always some dust available the whole room with carpet, where the dust but better than on tiles. Still one could not complain about. Every morning we had at the door the latest edition hang the complimentary New York Times.

Restaurant and bar are available. Far too expensive, breakfast costs at least $25 . per person.

The staff was always friendly and helpful, if you had questions or problems.

Gym is available in the basement.

The hotel seemed quite plain on the exterior. But if you walk into the lobby looks the whole different. All in marble and decorated with huge chandeliers. The check-in and check-out was easy and the staff was also very nice and helpful. Certainly you could see the age (in some places about 40 Years of age) on. But for New York standards makes it better hotels.

Doesn't get much better! Right on the southern edge of Central Park area, within a few minutes walk to Time Square. A subway station is right next to the hotel (5 Ave. & 59th Street) from JFK Airport is approximately 45 minutes with the subway at the hotel for about $15 US. Taxi costs about $50 .

This review is a object somewhere between rather bad and was good. The room was for in midtown Manhattan quite spacious and well appointed. The bed was very comfortable and clean. It had a small sitting area, desk, mini bar, safe, telephone, bathrobes and shoes, iron and ironing board and iron, and a fairly large flat screen TV. Every morning we got the daily newspaper at the door. The big drawback was the bathroom: it was just plain old and dirty, whereas the age of the furniture problem was the decline. It was very dusty throughout the bathroom. Hair on the floor when opening the toilet window in the toilet plumbing would still on the green bond of a tampons, on the upper edge of the sink looked black deposits. The wallpaper in the near the bathtub was loose and stand. The bathroom in general did clear impression when you take a closer look for an extended period, that it wasn't that must have been properly cleaned.

Sad but true: We encountered only the staff at the hotel friendly, for its services a tip inciting companies. The welcome at the hotel: instead of a few true a disaster nice words to welcome was right our credit card may require a travel agent (even though we had booked and paid the trip was long). You were also in this hotel to be quite unfair and the staff are not particularly helpful.

The hotel is certainly one of the better, perhaps a bit older.

The hotel was in a great location. Right on the Central Park and therefore relatively "quiet". A metro station is just a few steps away from the hotel. Fifth Avenue shopping and Times Square are just a short walk away. If you are lazy, a few metro stations Times Square are all within walking distance. In short, the hotel is reasonably quiet yet is best of both worlds!

Size of the bathroom

2.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

2.0

Size of the room

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Family friendliness

4.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Proximity to shopping areas

6.0

Restaurants & bars in the area

5.0

Transportation connection and available excursions

6.0

The rooms are very big by American standards. Decor and furnishings show a bit plush, but they are consistent. Good mattresses! The decor is not new, but fully functional and harmonically balanced. TV, minibar, air conditioning, Internet access, safe, everything restaured available.

There are two restaurants, one, the main restaurant, we only had breakfast once. This was expensive by American standards, but ok. This means that the usual fare offered were of good quality, bagels, cream cheese, jams, pastries, fruit salad. The coffee was not our taste. We enjoyed the breakfast only once taken here and then on alternatives. For example. Starbucks or the next to the adjoining restaurant Sabareth (!). The second restaurant is more of a "garden-bar". You can sit very nice outside. We can't comment on food because we really based on the us very expensive highpoint rates did not try. However it is well worth here the -relax from hectic urban US a drink.

The service is not as convincingly as the location of the hotel. Although the hotel was friendly, but we weren't havel competent. The problem seems to lie in particular the exchange of information. Example: A lack glasses both in the bathroom, as well as at the mini-bar. After the Louison (!) requirement Bargläser brought another section, with a request to call we also get toothbrush glass ..... The service in the breakfast room seemed not so friendly and competent. We were not satisfied with the room cleaning. Here was only superficially looks and within the 4 days we were there, only vacuumed once.

Overall this is a pretty "umtriebiges" hotel with unspektakulärer decor and a few Peculiarities. This seemed a bit overpriced given the benefits. The very good location has this lack more than made up for it.

Great location, right on the Central Park. You can morning runs directly to the outside standing hop-on-hop-off bus and important Einkaufsstätten and museums within short walking distance. For example. The Moma in 10 minutes, the Metropolitan Museum of Art in 15 minutes, the Guggenheim in 20 minutes. The Einkaufstempel mountain village Goodman, is only 5 minutes away and the Schuhladen by Manolo Blachnik is right next to the Moma, so 10 minutes away. A special mention the view when you book a room with Parkview. Stunning!!! In the morning you awake and overlooks the Central Park, so that makes up for some points of the hotel.

I guess, ours was because of the favorable price a simple category and almost felt like one of the best. Generous, space for clothes and luggage in the closet, large bed, desk and a sitting area available. Bathroom with bath/toilet / vanity! Air conditioning could be individually controlled and was not too noisy. Safe, internet access and telephone (surcharge). The furniture is probably some years in the service, which you can see at signs of usage. However it was nothing broken or "worn".

The hotel offers a restaurant, a bar and a coffee shop in the garden. We have none of the offers use them, but while those in the city. The minibar was filled, but it is very expensive.

Excellent! The staff in both the Rezeotion as well as the concierges were available at any time of the day professional and very friendly people to contact! partly could even with their colleagues brüchigem German. The rooms were cleaned every day, the towels and sheets changed daily. And a daily Schokoladengruß impression! No complaints!

The gym we didn't done.

A place to relax and recreation: Despite the large number of rooms (nearly 600) had the feeling at no time, just "room number". The front desk and check-in was quick but warm, sweet surprises in the room (and the each cleaning) are standard. The staff is exceptionally friendly and helpful. The amenities in lobby and rooms is old fashioned, but it is great stylish, comfortable, seemed very European and not American. Top!

The best part: the location! Right at the foot of the CentralPark between 5th and 6th Ave, only 5 minutes walk to the next big subway station, 10 minutes to Broadway and Times Square - for every New York-tourists the best starting point!

Size of the bathroom

4.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

4.0

Atmosphere & furnishings

5.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

4.0

Proximity to shopping areas

5.0

Restaurants & bars in the area

5.0

Transportation connection and available excursions

6.0

Other leisure activities available

6.0

The size is for two people. The rooms are clean and there was everything available.

The staff is very friendly and helpful, the rooms twice a day. If you come to my room in the evening are the bedside lights and the comforter on the bed is also available from already turned down soft slippers.

Fitness Center with all the equipment you would need.

Very nice rooms with fine English toutch. Twice daily room service super clean and taste in the detail. The staff are all very friendly and helpful.

Great central location, close to the Central Park, a few meters away from the 5th Ave and metro station. It's about a 10 to Times Square and the Empire State Buildin-15 minutes and Rockefeller Center are in about 20 minutes walking distance.