Hotel Helmsley Park Lane(4 stars)

36 Central Park S View on map

Average rating

91 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.7
  • Service
    4.4
  • Location
    5.5
  • Food and Drinks
    4.6
  • Sport & entertain
    3.7
Filters
You selected:
57 reviews for this hotel sorted by travel date
Bassem
Awesome
  • Recommended hotel
  • Singles
  • Other stay
  • April 2014
Very nice hotel I recommend this hotel but newyork in general is so crowded you struggle in the traffic also the hotel is in the traffic i go out from it you can feel the crowd infront of the hotel but in general it is a good hotel. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
Close
Lynn
Not any more...
  • Recommended hotel
  • Singles
  • City break
  • October 2013
What makes this hotel just about OK is that it is in the best location of NYC, in my opinion. Right smack overlooking central park, next to the Plaza and great shopping on 5th Avenue. It is way too dated for my liking and was probably at its best 20 years ago... read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
Close
Stefan
Nyc.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2013
All in all we were very satisfied. Only the views of the skyline, we supplement paid, was not the idea. The view was ok, but if you really the 'skyline' see wants must one still clearly lie on it and a larger hotel. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Petra
Absolutely recommendable!
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • May 2013
The hotel has about 40 floors. On the exact number i unfortunately not respected. I had a room with city views. It was still fantastic. Wi-fi is not free. The nature of the guests goes on all countries and every age. read hotel review
  • Room
    5.0

    Room about 15 square meters large. Bathroom with bathtub. Everything in the bathroom with marble. Very nice. Flat screen tv. Air conditioning. Was pleasantly surprised. The windows seem to have in USA and Canada always just glazing. As you can hear the outside noise. But that is probably everywhere sunday The window, despite 25. floor still open. Who once fresh air would, i found it good.

  • Gastronomy
    0
  • Service
    5.0

    The staff was always friendly and helpful. I can the negative bemerkeungen some other travelers didn't understand. I have with the staff only english spoken and i do not know, whether other languages are possible. At the front desk there is a switch 'mail'. There you can leave your postcards and stamp it. Stamps get otherwise only in the main post office. The concierge for us the shuttle back to the j. f. K. booked. Costs 2 3 $.

  • Sport & Leisure
    4.0

    There is a fitness centre, but no pool. But i didn't use it.

  • Hotel
    6.0

    The hotel has about 40 floors. On the exact number i unfortunately not respected. I had a room with city views. It was still fantastic. Wi-fi is not free. The nature of the guests goes on all countries and every age.

  • Location
    6.0

    Directly on the Central Park between the 'ritz' and the 'Plaza'located ; on the corner to 5th Avenue. Directly across is the metro station '5. av.' Also there the stops for the hop-on-hop-off bus. A few minutes to the left takes you to the metro cross 'Columbus Circle'. From here one has a direct verbndung to j. f. K. airport. Directly to the rear out, one finds on the left of a restaurant the chain 'green cafe'. There can be good and cheap food. All types of breakfast, 6 different soups, fresh salad, sandwiches and so on. I think there is something for everyone.

Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Daniel
Breathtaking Central Park views archived
  • Recommended hotel
  • Couples
  • Proof of booking
  • Other stay
  • April 2013
We stayed in a junior suite on the 42nd floor overlooking Central Park. As soon as the room door opens you are immediately swept away by this breathtaking views from the very large picture windows. We found ourselves turning the couch in the room around to just sit and enjoy the views. Oh yeah, the hotel itself is great, but the service is somewhat below par. I would highly recommend this hotel to anyone looking for a nice hotel that is centrally located. read hotel review
  • Room
    6.0

    The most amazing views that we have ever seen of central park.

  • Gastronomy
    4.0

    Harry's bar also offers amazing park views, albeit from the second floor. The weekend brunch is exceptional.

  • Service
    4.0

    The bell device was great. However we had some issues at brunch where the silver ware we used was a bit dirty. It took some time to get the silver ware replaced. Other than that the service was good.

  • Sport & Leisure
    0
  • Hotel
    5.0

    We stayed in a junior suite on the 42nd floor overlooking Central Park. As soon as the room door opens you are immediately swept away by this breathtaking views from the very large picture windows. We found ourselves turning the couch in the room around to just sit and enjoy the views. Oh yeah, the hotel itself is great, but the service is somewhat below par. I would highly recommend this hotel to anyone looking for a nice hotel that is centrally located.

  • Location
    5.0

    There are tons on things to do around the hotel regardless of the season of the year.

Close
Carina
Good location, nice hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
The hotel scored through its central good location. A metro station is nearby the hinterausgangs. Very convenient, that you can see from two sides to the hotel can. The staff at reception is unfortunately a little 'sour' perhaps, because there is a very busy. Nevertheless everything was ok. We had a nice, clean room with a magnificent view on Manhattan. The view to the Central Park cost surcharge, was for us however not necessary, since the 'skyscrapers view' very is much nicer. It would have been happy, if there is also a coffee maker and/or a water heater in the ... room would have given. Then it would be perfect. - we have already been the 2. time within 6 months and would choose this hotel again. - read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    3.7
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Jose
Central Park in front archived
  • Recommended hotel
  • Singles
  • Business trip
  • March 2013
Looks old but the rooms are in very good shape. The employees are surprisingly friendly for New York City. It is an ld style hotel, managed according to old time rules. And its location is great. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Greg
Winter get away 2013 archived
  • Recommended hotel
  • Couples
  • City break
  • January 2013
The hotel was a bit dated and the heating system was very hard to regulate too. There were a lot of foreign tourists staying here as well. The staff were freindly and very helpful. Very close to grand central terminal too. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Alexander
Good value for money in Manhattan. archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • December 2012
We are already several marks in the helmsley park lane was. The hotel scores particularly with its ideal location with a view of the Central Park and its for Manhattan good price-performance ratio. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    1.5
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Lynn
Location, location, location archived
  • Recommended hotel
  • Singles
  • City break
  • December 2012
In one word--location couldn't be better. This hotel is definitely a bit dun down and the staff is not very attentive. If you want to be in the best location in NY then this is the hotel. If you want a modern and updated hotel than not for you. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    4.7
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Ilias
Helmsley park lane-a lot of money for little service archived
  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • City break
  • October 2012
The hotel in general is on the first glance the other hotels in New York very strong adapted. Neumodische areas are in the wrong place. This is however throughout New York apparently deliberateness (style rather baroque). read hotel review
  • Room
    3.0

    The rooms are a little old. The tiles on the walls in the bath partly their color and have partly schimmelartige stains. The carpet in the rooms feels everything but hygienic. In the all in all is the hotel room ok.

  • Gastronomy
    0

    Due to the excessive prices and many alternative in the town we didn't try.

  • Service
    2.0

    The service, as well as the prices of the hotel are in my opinion totally inadequate. Check-in is only from 15 o'clock (which is unusual). We arrived on our trip at 6:00 am and had to whole 9 hours on our room wait (and got then in the first try even a wrong, no deluxe city view). On request at the front desk, whether the operation not accelerate could we were rude turned away and on the 3:00 p. m. check-in time out. Only after you even the tone a little higher had a 'helped'.

  • Sport & Leisure
    2.0

    The hotel has a 0815 gym in the basement. Otherwise no special equipment characteristics.

  • Hotel
    3.0

    The hotel in general is on the first glance the other hotels in New York very strong adapted. Neumodische areas are in the wrong place. This is however throughout New York apparently deliberateness (style rather baroque).

  • Location
    6.0

    The environment of the hotel is perfect if you the sights of interest in Manhattan also on foot to look at itself wants. The Empire State Building, Rockefeller Center etc. Are without any problems to reach on foot. You want to areas such as China-town or the Brooklyn Bridge you can see for 2.50 dollars per ride by metro (taxi in the comparison is very expensive).

Close
Heide
Top -hotel with great views of Central Park & city archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2012
We were too third (with our 17-year-old son) and booked a room with park view-excellent! The hotel has no special extras and no animation, only a small gym. But everything, what a successful city break in New York is important - especially a amazing location, south of the Central Park. Many important sights and stadtprägende objectives are within walking distance. A subway station is directly next to the hotel. Nevertheless it is quiet. The rooms are spacious and all have a view of the park or city view. We booked without catering, therefore no comment. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Sonja
Top location archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • August 2012
A nice hotel with lots of space in the room and in the lobby. Central Park, Fifth Avenue, many museums are reachable on foot; Subway station and bus stops just a few strides away. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Maria
The view was terrific, the room not archived
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • July 2012
The view of the Central Park was terrific, unfortunately was the carpet in the room very dirty and the bathroom very small. The beds were good. The breakfast was a joke. There was just sweet, bread and butter! That was everything! Everything else you could extra it must order, which of course extra costs. This means sweet, like cakes, bread and butter cost as breakfast 30$! But you can in the area with a better value for money breakfast. read hotel review
  • Room
    2.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Michaela
Great location, good service: our hotel for New York archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2012
Ideal for New York-Travelers. Central park opposite, metro around the corner. All important easy to reach on foot. Good service (for us a pack of packaged and with ups shipped ). Internet and mini bar very expensive, but small ice-cold fridge in the bathroom. Built-in cupboard with a safe, large dresser. Bathrobe and slippers. Rooms are large, bright and clean. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Andreas
Loud and expensive archived
  • Hotel not recommended
  • Couples
  • Translated
  • Business trip
  • March 2012
An overpriced hotel with basic flaws : Luggage service: help yourself Call: strangled and with a table- or Reservierungsanrufbeantworter connected, incredible Rooms: no internet( no help on helpline), no glasses, no free water Streets-and construction noise disturbs sleep, bad isolation the window Lobby: no internet spots Bottle of water 10 $plus tax and tip Never again Helmsley! read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    1.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Dirk
hotel with best location on central park archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2011
the hotel is getting a bit old as the staff. but the location and the views make up for the age of the hotel again. everything is easily accessible easy to reach on foot (the Empire, entenfeller the rock, Grand central, 5 Eve. And so on ). Options for shopping and restaurant nearby. breakfast not recommendable. (only sweet Paste, no cold cuts and fruit, vegetables). read hotel review
  • Room
    5.0

    the rooms are nice and big, with King. Bed. The bath has gotten old. the best the view on the park was super. (worth every dollar)

  • Gastronomy
    1.0

    i can only cont. Breakfast rate. This is very bad, except on one sweet. (no bread, no cheese / sausage, no egg dishes and so on) if you want you can order everything and prices) price 27 dollar Kon. Breakfast

  • Service
    2.0

    The service is bad in the hotel except for a few friendly exceptions. the check-in everything eighth what you have booked. ( for example complimentary telephone & Wiki or breakfast) You can also the room Upgrade (a positive) cleaning of the rooms is not a German standard. ( hair in the bath just to mention one) Now one point which didn't work: the waiters in the breakfast bear later 15-20% tip on the invoice. Be careful with the check out. the Bill exactly look at there things: as drinks from the mini bar, breakfast charges and so on never use taken were. These are on demand without faults again away.

  • Sport & Leisure
    0

    fitness area is available.

  • Hotel
    4.0

    the hotel is getting a bit old as the staff. but the location and the views make up for the age of the hotel again. everything is easily accessible easy to reach on foot (the Empire, entenfeller the rock, Grand central, 5 Eve. And so on ). Options for shopping and restaurant nearby. breakfast not recommendable. (only sweet Paste, no cold cuts and fruit, vegetables).

  • Location
    6.0

    best location on central park and sights. ( better is not) Times Square is 10 minutes in easy to reach on foot. breakfast can be right around the corner (about $8 per person).

Close
Julia
More shine than reality archived
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • August 2011
Initially it looks like a great hotel. But on closer inspection you quickly noticed, that it is not a lot of importance on cleanliness and friendliness was. But this should be a five-star hotel actually be provided. In our bathroom were already at arrival to find some hair from the previous guest, which improved in the next few days. After a girl at the front desk was friendly to the point, this was very unfriendly and it changed nothing at all. In the room itself was clearly visible, probably rather rare that a vacuum is used. Generally very unfriendly staff ..., except for one or two. Conclusion: great location, but it makes up for the lack in no way! read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    1.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Patrick
Great hotel in great location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2011
Great hotel, everything was clean, classic new York style. Very good location, no 100 meters to the subway. Central park directly on the other side of the street. Ordered room was fast and delicious. Fitness room reasonable for bad weather. On the whole everything was great. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Juergen
Great city hotel with great location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2011
anfank May we were for five days in new York and from the hotel everything was good. Walking distance to some. The hotel has the charm of the 80er years. It was a good time. In Harry's bar was well taken care of. In 2012 we will be back. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
1 3