Novum Hotel Eleazar Hamburg City Center(3 stars)

Bremer Reihe 12-14 20099 Hamburg View on map

Average rating

247 hotel reviews

    Rating by categories

  • Hotel in general
    4.2
  • Room
    3.9
  • Service
    4.3
  • Location
    5.1
  • Food and Drinks
    4.4
  • Sport & entertain
    2.5
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151 hotel reviews for undefinedsorted by travel date
Robert
Located in the hustle and bustle
  • Recommended hotel
  • Singles
  • Business trip
  • August 2014
Hotel is situated right in the middle of action. Next to hamburg main station. I had a large room on the backside so it was very quite. Due to my job I have very short overnights max. 8 hrs. But I could sleep very well. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Markus
Great hotel in central location.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2014
The value is hard to beat. During our stay there was not a point of criticism. The location of the hotel is great central yet quiet and peaceful. I can highly recommend the hotel. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Eugen
There is nothing to complain about and highly recommended!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
For city breaks the hotel is optimal! Everything was clean, tidy and relatively quiet! For breakfast one had not the largest selection, but one could get full! The rooms were small but fine! The nearest station is about 100m-150m away! read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Volker
Ideal for city breaks.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
Optimal hotel for city breaks, clean, friendly and in a few minutes' walk from the main station, of where one comfortably to its objectives is. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Ramona
Hotel for maximum 2 days.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2014
Very, very small rooms, not everywhere 100 per clean, very badly soundproofed... Frühstücksaufseherin and no gourmet breakfast, but absolutely good location to the main train station. 2 days you can bear. read hotel review
  • Room
    2.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    1.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    0
  • Hotel
    2.8
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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John
With drawbacks to recommend, next time somewhere else.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
The hotel was medium sized. Shortcomings the cleanliness, we couldn't tell. Wi-fi included. read hotel review
  • Room
    4.0

    Quite small. The bed took the largest space in the room. The window didn't close properly (we repaired it yourself). The bathroom, with shower and toilet level just about 1.5 times 1.5 m, so it was very small. Room and bathroom were very clean. Safe and large flat screen tv available. The depressed evidence, that smoking in the room with 100 Euro punishment, and departure after 15 hours with full daily rate - must be punished, we found to be a little inappropriate.

  • Gastronomy
    4.0

    Breakfast. Normal buffet with reasonable choice and quality. Unfortunately only normal coffee, no Cappuccino etc.

  • Service
    2.0

    The staff at the front desk was fairly indifferent. Not rude, but not very friendly. The same applied for the bar. Although we the pay late check-out (15 Euro) had booked, we were in this time 4 times by the cleaning staff in the room. 2 times that even without knocking. And although the present level of 15 hours as late check-out is advertised, we had to already at 14 pm.

  • Sport & Leisure
    0
  • Hotel
    5.0

    The hotel was medium sized. Shortcomings the cleanliness, we couldn't tell. Wi-fi included.

  • Location
    4.0

    Very close to the hamburg central station. If you are on the way, this area loiter doesn't bother you, the central location welcome.

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Sina
No 3 stars! Bad care and gefährl. Area.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2013
My conclusion: never again! We had the hotel was booked for four nights, it didn't take longer than two nights could stand and are then to the riverside on the harbor. I can really only urgently from this '3 stars hotel' advise you not to go there. There are absolutely no 3 stars. However, one of the hotel be: the cleanliness was correct, both in the room, as also with the breakfast! Room: very small. The bathroom had no toilet (toilet was separate) and was so small, that 2 not therein could. It was also each time a tragedy to ... go to the loo, since the toilet was so small, that you are on the sink angehauen has (95 centimeter in the wide). After our rooms also very strict and strange smelled, as we the first time entered, we were only on the next day the same small room with incredibly uncomfortable bed only 4 floors higher offered, despite please and readiness for an extra charge. Caution: under surcharge may one in the eleazar Novum not ordinary surcharges as in other hotels understand. They are inhuman exorbitant prices. Even when it comes to the issue of transfer is (one day rather journeys, a leave early). Such processes you should avoid at all costs! Because the staff is incapable of simple changes to arrival without the 5 times the actual price in for. Long talk, short meaning: hotel is located right by the main train station, many prostitutes on the street in front of the hotel, at night rather suboptimal, when it comes to security in the village and do to make sure which room one booked, since the internet description is deceiving! read hotel review
  • Room
    1.0
    Size of the bathroom
    1.0
    Size of the room
    1.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.5
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    4.0
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Anna
Convenience and comfort
  • Recommended hotel
  • Couples
  • Proof of booking
  • City break
  • November 2013
Very very comfortable inexpensive hotel near Hamburg Central Station. It takes about 3 minutes to get there. Big bathroom, well-working heaters, quietness, good wi-fi coonection - all these things make you feel good there. Great value for money considering high rates in the hotels around Alster area. Absolutely recommended. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Stefan
Bad hotel.
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • November 2013
Very clairaudient hotel! Room (number 64) large as a broom closet! The double room was very small! Staff at the breakfast was very unfriendly! Noise the whole night! Front desk staff very friendly. Good connection to u/s-bahn. Not recommendable! read hotel review
  • Room
    2.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    3.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    2.0
  • Sport & Leisure
    0
  • Hotel
    2.5
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Tina
Good location, otherwise well.
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • November 2013
Front desk staff friendly and efficient, Double room ok could be bigger, Single room much too small, was uncovered bins outside. Staff unfriendly and rude. Offer at breakfast to little. Only two rolls, but whole grain rolls too hard (stone is nothing). Elevator is very small, maximum 2 normal persons. Recommended only for great transport links and some good restaurants nearby. read hotel review
  • Room
    3.3
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Andrea
Top location
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2013
Highly recommended hotel, great location, train station in the immediate vicinity. Staff could be a little more smile, are very serious but nevertheless very friendly. Rooms clean. Single room very small. Nevertheless the hotel is recommendable. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Jenny
Aid, quickly disappeared!
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • July 2013
The hotel is located in a bad area, the welcome at the reception could have been friendlier and pleased miss. A brighter furniture the rooms good. Just the cleanliness i have nothing to criticize. read hotel review
  • Room
    3.0

    The room was decorated with dark furniture and did not seem very inviting. The bathroom was so small, that you could not even turn around yourself once could, i guess, 2,5m^2. but for 2 nights it was bearable. We stayed on the first floor, the in this hotel only half as high, as normal. It was in the morning already very loud and also at night in the surrounding area a lot going on, what we loudly heard. In addition everyone could hineinstarren, when the curtains closed - open curtains made the room but even more pessimistic. A tv was available and at cleanliness gives it to also nothing to complain about,

  • Gastronomy
    4.0

    The breakfast buffet was offered, for a hotel ** * is adequate. You should have a sweet breakfast with croissants... One is here but the bottles address.

  • Service
    3.0

    The receptionist/inside, i was very disappointed. One has the impression, they are just as, if someone is there, but not, because they are so satisfied with their job are. Short: you don't feel welcome. But the staff very friendly, good-natured and helpful.

  • Sport & Leisure
    0
  • Hotel
    2.0

    The hotel is located in a bad area, the welcome at the reception could have been friendlier and pleased miss. A brighter furniture the rooms good. Just the cleanliness i have nothing to criticize.

  • Location
    1.0

    We arrived by train, so it was quite pleasant for us, the hotel is just 2 minutes away from the main station lies. Great location! - we thought. The surrounding area is a disaster. If you don't already around 8 o'clock in the evening of prostitutes be addressed is, this hotel should avoid. Emphasises this' nice ' Reeperbahn-atmosphere still with loud 'i call on the police!'- Call.

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Stefan
Nothing for families
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • July 2013
The hotel is simple not suitable for families. The rooms are for families with two kids (7/9) way too small. The bathroom is a hole neither a window or a functioning ventilation. A file possibility for the suit-case did not give it. We were the days before in Travemünde in a star hotel older year of construction. And between these hotels are in all areas worlds. read hotel review
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    1.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    2.8
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    2.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Peter
Central hotel with good price-performance ratio.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • May 2013
The hotel is in St. Georg, that means 2 minutes from the main station away. Great location, short ways. St. Georg is not the straight most beautiful quarter, some ladies below on the doorstep in the street but when you are already in the room. If you want a simple, clean hotel with edible breakfast if is in good hands here. P. s. Have the hotel over Neckermann Reisen booked, since it was almost 50% cheaper than with hrs or the hotel. De read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Gerdi
Very well one can always recommend
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2013
The hotel you can always recommend it. Has an underground parking garage which in Hamburg much of advantage. Price for 24 hours of 12,00 Euro is ok. Only one thing bothered us a lot, if for example church day is the 3 times the price is required, is simply not alright. The breakfast was for a 3 star hotel very good. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Claudia
3 nights were enough!
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • May 2013
Clean hotel close to the main train station. Our room was to the main street and, despite the noise in the brochure said, could we each conversation and each car from the street with the window closed listen! The mattresses were very hard, the bathroom tiny. Breakfast buffet: everything from the can (jam, butter, fruit salad, etc.). Breakfast room very inconvenient distance (from 3. floor in ground floor and stairs to 1st floor). read hotel review
  • Room
    2.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Karin
Three rooms - three different experience
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2013
We had 3 rooms in different wings. In a tract gives it only starting from the 1st floor a lift (bags stayed drag). Two bathrooms were quite spacious, a bathroom was tiny. More than one person can not in it be. In the beds one felt unfortunately the springs. Safe was in the closet and is also tiny. Staff was friendly, 2. upholstery wasn't a problem. In the road-lateral room one hears at night sometimes drunk bar guests. The hofseitigen room you can hear a disturbing dauergeräusch (cold store or aggregate), which in the summer with open windows the sleep ... can. The breakfast was good and varied, more fresh fruits except apples would be desirable. To the main station it is a stone's throw away-top. Unfortunately fits the environment on the street in front of the hotel not a pleasant atmosphere of the hotel (prostitutes, black africans). As a woman i would in the evening alone a queasy feeling. In comparison for the price and the great reception i can however recommend the hotel. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Roman
In accordance with the price, good location
  • Recommended hotel
  • Friends
  • Translated
  • Business trip
  • March 2013
Staff at the desk is better trained and friendly! On elevator one must take much too long wait. Wireless internet in the room worked very bad. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Manuel
Hamburg top, eleazar Novum flop
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • March 2013
The hotel is very central in the heart of hamburg. Close proximity to train station is very good as a starting point for a city break. I had only booked accomodation and breakfast. This is for a 3 star hotel also very reasonable. Major drawbacks were the kindness and professionalism of the staff at the reception and the size of the rooms. read hotel review
  • Room
    3.0

    The size of the rooms is quite small. It is enough for a weekend but longer i would not stop. Occasionally you can hear the elevator or the subway, the under the hotel drives. It is a small tv available, otherwise functional decorated but clean.

  • Gastronomy
    5.0

    Breakfast was sufficiently available and a star hotel just.

  • Service
    2.0

    At the check-in we had the feeling to be unwanted. With the words' what do you want?' We were welcomed. The next cheekiness was, that one employee in their colleagues constantly fiddled around has. She said well, that we do not notice. Such a behavior is in a hotel not appropriate.

  • Sport & Leisure
    0
  • Hotel
    4.0

    The hotel is very central in the heart of hamburg. Close proximity to train station is very good as a starting point for a city break. I had only booked accomodation and breakfast. This is for a 3 star hotel also very reasonable. Major drawbacks were the kindness and professionalism of the staff at the reception and the size of the rooms.

  • Location
    5.0

    The location is very good. Everything was good from the hotel distance. Monkebergstrasse only a 5-minute walk away. Also many good restaurants are around the hotel.

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Stephan
In short after 4 nights in the hotel, it was good...
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2013
The stay was for our purposes more or less fine, only pictures on the internet and reality dissevering square meter double rooms and a chair, here, the door in the open against. Apart from that were the rooms clean, the desire for a pillow met, wi-fi everywhere available. On the issue of value for money-location we could in any case 5 star rating. The lock i had so my opinion, normal key when you leave of the hotel delivered had, so was never sure who, when in my room was. The could also the room id not improve. Safe is ... available, enough for smartphones, a device in size a iPad fits already not more. Parking is in the underground garage for a city cheap and safe. read hotel review
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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