Hotel Ciudad Real Palenque(4 stars)

Carretera Pakal-Na Km 1.5 29960 Palenque, Chiapas View on map

Average rating

7 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    4.9
  • Service
    4.8
  • Location
    4.6
  • Food and Drinks
    4.9
  • Sport & entertain
    5.4
Filters
You selected:
2 reviews for this hotel sorted by travel date
Rolf
For 2 days absolutely good
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2013
The hotel we have 2 days on our week Yucatan tour use. We were surprised at how well the hotel was. The à-la-carte food was good and well presented. The swimming pool was clean. It could have a few beach chairs more. For 2 days absolutely good. For a holiday vacation i personally other ideas. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Peter
Nice hotel with a large garden/ pool area archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2011
Hotel for two nights as part of a tour. It's located outside the centre of Palenque (according travel guide anyway nothing give away) and therefore very quiet. Nice, large room with a large bathroom. Balcony with view of the pool and garden area. The staff was very friendly and at any time helpful. Plenty of choice of food à la carte menu in the evening. Large, wide breakfast buffet. Very beautiful garden with pool. Here we would definitely stay there again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
Close