Falkensteiner Schlosshotel Velden(5.5 stars)

Schlosspark 1 9220 Velden View on map

Average rating

91 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.5
  • Location
    5.5
  • Food and Drinks
    5.4
  • Sport & entertain
    5.3
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34 reviews for this hotel sorted by travel date
Igor
Dream castle
  • Recommended hotel
  • Families
  • City break
  • April 2014
Yellow castle on the lakeshore is a real gem, and sleeping in it was a privilage. Short family vacations were just perfect. Lia , our border colie dog liked the stay as well. Yes, in the hotel, they know how to take good care for four-legged guests as well! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Child care or playground
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Klaus
Ideal short vacation at the lake.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
Perfect 5 star hotel for a short-break at the lake. The beach was at that time of course not open. In the herrenumkleide in the spa area there was unfortunately no hair dryer. Otherwise everything was ok. I will be back. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Wolfgang
For feeling well.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Extremely nice, knowledgeable, and courteous staff. The rooms are very nice and spacious. High comfort factor. Breakfast could be a little bit bigger, but adequate. The 3 a haubenrestaurant schlosstern cooks with the chef Paul step on the highest level, the portions could have been a bit bigger. Conclusion: well-beeing on high level. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Christoph
Top, exclusivity relaxation.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2013
You get what you expected or is promised, in other words a luxoriösen stay in exclusive atmosphere! Highly recommended! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Lutz
Definitely recommendable!
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • June 2013
The hotel is very recommendable! All staff competent and very friendly. Wishes were 'from the mouth quality'. Absolutely excellent! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Hans-Jörg
Top -hotel with extremly friendly staff
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • May 2013
We are for a golf tournament and were completely thrilled. Already the arrival was accompanied by a special courteous of the staff. The staff is extremely attentive without being pushy. The ambience the hotel can with all the top hotels the world with. The prices for amenities are surprise low in comparison to other top hotels. Our 12-year old daughter felt good. Child-friendliness was the complete staff to 100%. We would definitely come again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Günther
5-sterne-niveau far away
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • April 2013
We had a cheap deal, as was the case in order. To normal price way too expensive for the convenience. Does not correspond at all to 5 star like one it otherwise in Austria is used. We did not get the room, with the previous stay though. The bathroom fixtures squirting powerful, you had to be careful not to scalding. The tv in the bathroom was not to use (was on the next day arranged). In the spa area was calm, sauna not usable, sauna not usable, außenspool not usable. Breakfast poorly refilled, sometimes deposited and unsightly sausage and cheese ... slices. The price of the offer was ok, but otherwise? Have a detailed report, the basically answered, one hope, that the next visit would be better? read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    2.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
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Gerlinde
Unfortunately no 5 stars
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2012
Deluxe room very big, existing tv in the room way too small the bed for example teletext able to read. Gimmick available but not really necessary and partly not in function. Undulated carpet in the room - not very hygienic. Balcony offers only a chair Ventilation on separate toilet not available. read hotel review
  • Room
    5.0

    Deluxe room very big Brown carpet Underfloor heating in the bathroom Toilet separated but without ventilation Really beautiful bath tub Large shower Enough towels and toiletries Minibar filled and also refilled Lighting not very good, partly too dark Modern leather chair is gefährtlich one injured easy, since the metalwork very sharp are. Tv for the size of the room definitely too small

  • Gastronomy
    2.0

    We were half board only in schlossstern to take. Very sterile environment, also here carpets without flair. Service absolutely overstrained, partly not german speaking, Have 3 time tries a pepper and salzmühle to orders, then 1 time tries the restaurant manager to speak and the one evening - without success. Salad buffet only one evening available, the was then still very limited, olive oil was not refilled. Pastries was rock hard and almost not available. As the courses were served, they were partly lukewarm and tasted very different. No menürkarte at the table available, this was after the beverages were ordered ex - the service called once the served hallway, so we had to make an educated what was served. Moreover, the courses simply durchserviert, there was no further inquiry, whether one pause wanted. Breakfast buffet unfortunately not very exciting, zumdist fresh juice and a small, fine fruit plates was available. Also here the service beyond description, kitchen managed not omelet and poached egg together on the table to bring. Dirty dishes were very slow cleared away.

  • Service
    2.0

    Reception : very friendly and hard-working, although some special when checking out also overstrained. Actually larger wine glasses came only after demand for a three quarters of an hour. Car was in the garage, luggage to the room brought. Room cleaning: no 5 stars, turn down service was not on all days worked. Bedding was despite pollution not replaced. Floors in the bathroom not mopped. We have noted, that the existing television for the size/distance to the bed by far too small is, it was not times ignored.

  • Sport & Leisure
    1.0

    No bio available. For the finnish sauna was for the aufgüsse no oils. Except in the indoor pool there was no possibility as a couple together to rest. Door to the mixed sauna area didn't close, so that you feel in the sauna, as well as when showering constantly observed felt. Ice room in the joint area. Rest rooms in the gentlemen and ladies area in the dark without daylight also in zenraum the also extremely was cool. There is no control that the sauna and the turkish no bathing entering-after asking we were told that this is not provided for. If you wellness searches in the winter is completely wrong.

  • Hotel
    3.0

    Deluxe room very big, existing tv in the room way too small the bed for example teletext able to read. Gimmick available but not really necessary and partly not in function. Undulated carpet in the room - not very hygienic. Balcony offers only a chair Ventilation on separate toilet not available.

  • Location
    4.0

    Is directly on the lake - in the summer in the middle in the happening and certainly quite noisy - in the winter there are in Velden no action

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Johann
Falkensteiner no thank you
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
We were very pleased on a nice stay in five star superior Hotel Falkenstein for the prices you can already expect a great deal? However the sauna area a joke a mixed finnish where 50% of the people in trunk bikini sit down and turkish the same very small ice area out of order! No couples ruhrraum only separate rooms, front desk says international guests one must adjust oneself. And children in naked area alone! No control. We had a deluxe room and if you 2 wine glasses ordered (were not in analogue) you have to like after a hour ... call personal assistant fully swamped and incompetent. 2 day no mini bar refilled, no ventilation in the toilet! The changing in deluxe rooms did not work, was schrieftlich promised as lots of other. But the highlight was the hoods restaurant, partly german speaking staff, the expiry of the 5 course menu a three stars hotel worthy incompetent cold mains and many small children also the noise the atmosphere the staff the kitchen. We travel once month but we have never experienced something like that. read hotel review
  • Room
    4.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    2.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Herbert
It is great the schloss zu holidays
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
We were several times 2013 in the castle and could walk see improvements, Most new year 2012/13, We are happy to a recommendation for this great estblishment, Herbert n. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Patrizia
Wonderful short -relaxing vacation
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • November 2012
The short but relaxing stay in the beautiful ambience has me very well done. The proverbial Carinthia hospitality will here of a high standard cultured. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
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Edeltrude
At 5 stars you could expect more
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
The cleanliness is brilliant in the hotel. The bar always filled. The beverages in the minibar are inclusive. The breakfast in the restaurant seespitz was plentiful. The waiting periods for a pot of coffee as an example took a bit-but from the staff pointed out. The food in the restaurant was top-like a star hotel. The only problem, that it in the whole hotel especially in the hallways, partially also in the room and also in the restaurant seespitz very cool. From the room to the spa but this was unpleasant, if one with the bathrobe is. In the restaurant ... were such ' heizschirme' set up, but by the plastic construction (no glass) this was not as effective. So in november, with cool temperatures, one must also in the rooms warm clothes. The age structure was about 45 years - and there were of course lots of italians in the house. In the spa drinks, tea, coffee, and fruit handed-this is sufficient, it needs but the service be better. One had already times beverages to nachfordern-this needs to be a star hotel flaps, without to questions. read hotel review
  • Room
    5.0

    The double room was nice-we had a normal double room with Circa 35 square meter-so not too big for a 5 star hotel a great king-size bed, really great, have wonderful nights sleep. In the room there are then still a kettle and various teas and specifically coffee maker. In the bathroom there is directly in the mirror a tv screen, so you can at the brush your teeth television. What disturbed me in a star hotel in the bathroom, no bidet was available and the toilet not separated. The bathroom was also a bit small kept. The room itself and also the bathroom were despite heating always a bit cool, at this season something unpleasant. You could by means of a touch screens the close the curtains, the heater etc. Taxes, this was very pleasant. The mini bar was always refilled - the beverages from the mini bar were free of charge.

  • Gastronomy
    5.0

    There are currently only the seespitz and a 2. restaurant in the hotel. We can only the restaurant seespitz rate, there was the breakfast and the dinner enough. On request you could the dinner on lunch embarrassed. The service was very nice, it took sometimes a bit longer. The ambience is nice except for the winter garden (no glass, but plastic) that it was cool in the restaurant and it became one always colder. The aufgestellen' heizschwämme' helped not so much or look they were not so nice. The food was however, in a good location and the breakfast varied. The waiting periods for a pot of coffee were a bit long, otherwise ok.

  • Service
    5.0

    The service was good. We had at check in no bathrobes in the room, this has but took a while. Further we were not enlightened in what areas in the hotel the ' snacks' drives are - only after we asked for the library and the entrance-here there is tea, coffee and in the spa then still in addition fruit. The room was clean and also the used shampoos, etc. Were refilled.

  • Sport & Leisure
    5.0

    In the hotel is for the golfers a truly great golf indoor area. This hotel is really great and in bad weather highly recommended. The spa me a bit disappointed, since it is not so large. There was a mixed finnish sauna and a mixed turkish, the snow sauna was not in use. There is a small hot tub and 2 heated fliesenliegen -beach chairs there are no, you have to either in the indoor pool or the separate relaxation rooms for men and women visit. There is each for the ladies and men separated a steam sauna, a finnish sauna and a small hot tub with whirlpool jets. These saunas were almost not at all visited-this was pleasant. The separate liegeraum is with great beds-the liegeraum is despite signs not after ladies and gentlemen-we from the staff experienced. There is a beautiful area, where the beverages and the fruit stand, here you will also the treatments picked up this room can be shared. The swimming pool we didn't use, as it always was quite full. The outside area i can't rate, since we through the season were only in the indoor spa area anyway. There is also a great dressing area (in the spa area) here get one then also a bathrobe and badepantoffel, if in the room this not available is.

  • Hotel
    5.0

    The cleanliness is brilliant in the hotel. The bar always filled. The beverages in the minibar are inclusive. The breakfast in the restaurant seespitz was plentiful. The waiting periods for a pot of coffee as an example took a bit-but from the staff pointed out. The food in the restaurant was top-like a star hotel. The only problem, that it in the whole hotel especially in the hallways, partially also in the room and also in the restaurant seespitz very cool. From the room to the spa but this was unpleasant, if one with the bathrobe is. In the restaurant were such ' heizschirme' set up, but by the plastic construction (no glass) this was not as effective. So in november, with cool temperatures, one must also in the rooms warm clothes. The age structure was about 45 years - and there were of course lots of italians in the house. In the spa drinks, tea, coffee, and fruit handed-this is sufficient, it needs but the service be better. One had already times beverages to nachfordern-this needs to be a star hotel flaps, without to questions.

  • Location
    6.0

    The hotel lies directly at the lake, only by a road separated. You are immediately in the center (casino, bars, restaurants etc.) And the view is very nice. Since we only 3 days remained, have we spend most of our time in the hotel stopped-also because, as the weather was not so good.

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Franz
Alone in the schlosshotel
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
The existing schlosshotel by a luxurious and modern annex and extensive grounds advanced, under the name falkensteiner run. If it goes well? Always thought, in the 4 stars the segment at home. We were 4 days mitte november (sa-die) in this luxury hotel. Few guests, in spite of the cheap offers (3=2). Dreary, safe for the operator, but not for us. In the summer looks, of course, different. But we felt completely comfortable, because the complete spa area was mostly ourselves. In larger utilization safe too small. Only 20 are in the indoor pool. The spa in the coming winter ... be increased. A shame, no heated outdoor pool. Massages etc. Not taken into account. Vip front desk: the car was from the doorman, after my wife the door open (the really already waited for us? ) In the garage and drove the gapäck in a short time brought to the room. After the friendly check-in, we had a tour of the hotel and we were greeted by a nice fräulen to the room accompanied. The guest structure we could 't judge, because no was there. Except our friends and a dutch family. During the renovation the hotel complex is money no role. Many nice details and genuine flowers. read hotel review
  • Room
    6.0

    We had on the 3. floor a grand deluxe room (54 square meter), with private living and sleeping area and a large bathroom. Shower, bathtub and toilet (extra). Big balcony with a partial lake view. 3 item lcd tv, one in the bathroom mirror. Extremely luxurious and tastefully decorated. Remote control with touchscreen (even on the nightstand! ) For the air conditioning and heating, for the curtain and the light shows in the room. Largest cleanliness. Minibar for self (water, pago, beer). Coffee maker and coffee machine available. Unfortunately bad slept: to warm tuchent. But you could use this to change leave. Too late.

  • Gastronomy
    5.0

    Dining was in the restaurant 'seespitz ', which is right on the lake. Attainable through a ellenslangen underground walkway from the main house. Modern ambience. The mentioned heizschwammerln and the plastic didn't bother us, because the stayed in sidehall and there is anyway sat. The breakfast ( from the card and the buffet) and the fünfgängige dinner tasted very good to us.

  • Service
    5.0

    Friendly employees, however not always competent. The vip guests in the summer will undoubtedly critical judge. The used ashtray on the balcony were on the 1. day not replaced.

  • Sport & Leisure
    4.0

    Much swum in the indoor pool (15 metres x 8 metres, 1.40 meters deep) and then afterwards immediately on the extremely comfortable couches asleep. In the evening to 4 in the schloßbar sat and the excellent red wine good. Other entertainment: no. But that was okay.

  • Hotel
    5.0

    The existing schlosshotel by a luxurious and modern annex and extensive grounds advanced, under the name falkensteiner run. If it goes well? Always thought, in the 4 stars the segment at home. We were 4 days mitte november (sa-die) in this luxury hotel. Few guests, in spite of the cheap offers (3=2). Dreary, safe for the operator, but not for us. In the summer looks, of course, different. But we felt completely comfortable, because the complete spa area was mostly ourselves. In larger utilization safe too small. Only 20 are in the indoor pool. The spa in the coming winter be increased. A shame, no heated outdoor pool. Massages etc. Not taken into account. Vip front desk: the car was from the doorman, after my wife the door open (the really already waited for us? ) In the garage and drove the gapäck in a short time brought to the room. After the friendly check-in, we had a tour of the hotel and we were greeted by a nice fräulen to the room accompanied. The guest structure we could 't judge, because no was there. Except our friends and a dutch family. During the renovation the hotel complex is money no role. Many nice details and genuine flowers.

  • Location
    6.0

    Best location. In the middle of Velden and at the Wörthersee.

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Jackson
Not again until falkensteiner
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • October 2012
In comparison to the previous years, the housekeeping very deteriorated, probably, because this area just source one from was ☹ The permanent staff is also very hard, although you can tell, that individual employee overburdened, since sometimes not enough staff planned or trainees in the summer have been suspended, the incorrect imbedded or controlled and have been corrected. The dinner has the same high-quality 5, 5-star quality, although not all the wines the large wine list were available and also not more be purchased ☹ the breakfast buffet had mostly quantitative rather 4 star quality. The biggest fault is the ... current and future hospitality of the guests only at the seespitz, no breakfast or haubenessen more in the royal rooms of the first floor and the beautiful unique frühstücksbalkons ☹ ☹ ☹ Several flaws in the rooms quickly repaired, but the refilling various small helper on the rooms work often only on demand. The guest, there will be more and more for a longer stay unpleasant, constantly ask or the service remember, that various things in the room missing or not cleaned. ☹ dogs are not any more welcome no possibilities the free run or rage on the premises, in spite of a huge unused lawns, continue no possibilities to dispose of the ' häufchentüten ' ☹ very unpleasant. read hotel review
  • Room
    6.0

    In the old area was very good, since the royale nature kept and equipped with modern features, including a tv in the bathroom, rainforest shower and free products modern natural cosmetics combines. Minibar was several times refilled daily and is free of charge! :-) :-) :-) One noticed immediately, that the ladies for the night service ( bettaufdecken and dbetthupferl distribute) from the 'old permanent staff' are, as very friendly and very helpful. New staff with cleaning speaks not even correct (neither german nor english, ' duzte me'! ) :

  • Gastronomy
    5.0

    Only a restaurant, in which no premises foreign guests are welcome, no dogs are allowed. Quality and quantity of the dishes as they have been frozen Cleanliness in the restaurant borderline, tang and thick flies, i guess a carcass under the hardwood floors in the water Atmosphere in the front part of the seespitz more than borderline, no four stars value, with plastic wrap covered metallkonstruktion, looks very amateurish from, with heating lamps to it at a dönerimbiss a ☹ ☹ ☹ Prices in half-board very cheap

  • Service
    5.0

    'altes' staff still very hard, but often at borders, since no support the gf, partly no service staff with foreign language skills (Italy is more direct neighbor, there should be a italian guest but of course in its own language can be operated at 5.5 stars?) Room service pay attention to environmental protection, even if the guest expected or desired, bed linen is still changed daily ☹ Dealing with complaints will directly by the very friendly and exerted management to complete satisfaction and very generous action! :-) :-) :-)

  • Sport & Leisure
    4.0

    Sport? Entertainment? Kids club? Hundebereich? Pool in the outdoor area not usable anymore, not even if the weather is nice possible on beach chairs there the beautiful view to settle ☹ ☹ ☹

  • Hotel
    4.0

    In comparison to the previous years, the housekeeping very deteriorated, probably, because this area just source one from was ☹ The permanent staff is also very hard, although you can tell, that individual employee overburdened, since sometimes not enough staff planned or trainees in the summer have been suspended, the incorrect imbedded or controlled and have been corrected. The dinner has the same high-quality 5, 5-star quality, although not all the wines the large wine list were available and also not more be purchased ☹ the breakfast buffet had mostly quantitative rather 4 star quality. The biggest fault is the current and future hospitality of the guests only at the seespitz, no breakfast or haubenessen more in the royal rooms of the first floor and the beautiful unique frühstücksbalkons ☹ ☹ ☹ Several flaws in the rooms quickly repaired, but the refilling various small helper on the rooms work often only on demand. The guest, there will be more and more for a longer stay unpleasant, constantly ask or the service remember, that various things in the room missing or not cleaned. ☹ dogs are not any more welcome ; no possibilities the free run or rage on the premises, in spite of a huge unused lawns, continue no possibilities to dispose of the ' häufchentüten ' ☹ very unpleasant.

  • Location
    5.0

    Nothing has changed, good shopping possibilities and also for pizza and pasta for the good price-performance ratio is ensured through the next door located restaurant 'Pavillon', coffee and cake are fairly expensive price in ' sternad ' directly opposite.

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Franz
Pleasant stay
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
Very nice hotel with a historic part and a, in our opinion, very great modern expansion. For our stay was the average age of the guests around the 40 years, and they came from Austria and Italy. read hotel review
  • Room
    6.0

    We had a junior suite which really did not leave a desire open, whether it the bathroom with regewalddusche or the large and nice balcony was. All are equipped with high-quality materials. Nice is the Touch-pad to the central operation of light and curtain.

  • Gastronomy
    4.0

    Breakfast and dinner were good, also the selection was alright. The breakfast and dinner were in the restaurant seespitz serves, as the restaurant schloßstern in the autumn and winter is closed. The atmosphere in the 'diana' was, in spite of the graniosen view, not optimal. The lag on provisorischem conservatory (wood with plastic ) and above all at the ' heizschwamerln', the set up at the extra space to heat. Here should another solution to be found. On the other hand can be enjoyed at the bar with a real great atmosphere for longer stay.

  • Service
    6.0

    The staff was very friendly and very accommodating. The service was general very good and a 5 * hotel, we would like to especially highlight the service of mr, for the parking of the cars in the underground car park and the luggage was responsible. During dinner was the wait for the main course once a bit longer, they apologized and offered us a glass of sparkling wine at.

  • Sport & Leisure
    5.0

    The spa and pool area is very clean and nicely decorated. For the number of guests should be more chairs available his.

  • Hotel
    5.0

    Very nice hotel with a historic part and a, in our opinion, very great modern expansion. For our stay was the average age of the guests around the 40 years, and they came from Austria and Italy.

  • Location
    6.0

    Very nice location directly on the Wörthersee, only separated by a small road, There is also an underground connection to the sea. The hotel's location is very central and nevertheless peaceful. In the autumn and winter the around the place of course.

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Achim
Good general impression with air upward
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
You can be in the league of five star hotels want to complain about of a high standard talk, but here are the things, for a spoiled the difference. And here is the expectations, that on mistake or shortcomings in responding. It was from the management quickly and the highest adequately reacted to. If it as with some previous reviews to problems comes, you should always the opportunity to conversation before place. On this point the vergelichsweise weak review the front desk. We were with a serviceanfrage at the tourist office on the edge of town out. This is a ... hostal probably ok, but in a 5 * hotel not happen. As you but at the other reviews can see, we have our stay in its entirety, very much. If the small serviceausreißer in future be avoided, the schlosshotel with good reason among the leading hotel of the world. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Frieder
A dream hotel on Wörthersee archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
Romantic hotel with great modern annex wing Unique well maintained condition Approximately 108 rooms all categories read hotel review
  • Room
    6.0

    Grand deluxe room approximately 55 meters² Full white marble bathroom with raindrop shower head from the ceiling. Large bathroom with tub and flat -tv in the mirrors Room with open fireplace, air conditioning, electrical curtains. Everything controllable on displays. Internet -port Safe, Mini bar with free drinks, beer, juice, water, daily Filled up

  • Gastronomy
    6.0

    There are two restaurants. We had the half board and dined at the seespitz right on the lake. Kitchen has haubenqualität Service super and friendly. Atmosphere upscale but not stiff

  • Service
    6.0

    Already on arrival is everything great taken care of. Clairaudient on the Room, car the butler in the underground car park driven and Demand again before the door provided. Cleaning of the rooms the best always 2 times daily. Foreign languages not a problem. For information tips for excursions etc. You had a personal assistant As contact person

  • Sport & Leisure
    6.0

    The beach Club right on the lake is excellent, super comfortable loungers With cushions, towels and sheets as much as you want, No crowd Umbrella abundant. Direct access from the heated pool in the Wörthersee

  • Hotel
    6.0

    Romantic hotel with great modern annex wing Unique well maintained condition Approximately 108 rooms all categories

  • Location
    6.0

    Directly at the promenade Velden Directly next to the hotel plenty of cafes and bars, shops, Casino only a few hundred meters away.

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Martina
Unforgettable days at the schlosshotel Velden archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
The hotel itself leaves nothing to the imagination. On the normal rooms I cannot say anything, since we because of our wedding in a beautiful suite upgraded were, the was perfect. Service at the front desk was perfect, our tv in the bathroom was broken, the repair was immdiately ordered. Breakfast buffet unique, dinner -course menu the seerestaurant, which also very good was. read hotel review
  • Room
    6.0

    The size our suite was perfect-everything was clean and new (were in the new building). Coffee machine and kettle available, mini bar free usable, and was well stocked.

  • Gastronomy
    6.0

    Quality and selection of the food at the breakfast buffet really top. It is also regional products taken care of, what you at breakfast and the dinner noticeable. Quality perfect.

  • Service
    5.0

    Staff all together very hard, through the bank rather young but very friendly and accommodating.

  • Sport & Leisure
    3.0

    Beach Club, as mentioned above, really nice - but unfortunately end of September not really used. Swimming pool ok, sauna absolutely small-in the joint area a sauna, a steam bath, and a warm pool - not even relaxing loungers available. To the rest you had to dress and pool area put. The same ( sauna, turkish and hot pool) again in the changing rooms available, there however then only separated usable.

  • Hotel
    6.0

    The hotel itself leaves nothing to the imagination. On the normal rooms I cannot say anything, since we because of our wedding in a beautiful suite upgraded were, the was perfect. Service at the front desk was perfect, our tv in the bathroom was broken, the repair was immdiately ordered. Breakfast buffet unique, dinner -course menu the seerestaurant, which also very good was.

  • Location
    6.0

    Unfortunately was the weather not more beautiful enough, around the great beach Club and the lake 'use' to may. Environment but also so beautiful, Klagenfurt about minutes away.

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Josef & Uschi
Sunny beach vacation in exclusive environment archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Big room, everything very clean, international clientele, 'gourmet' -half board read hotel review
  • Room
    6.0

    Of the cleanliness to electrical service, everything fit

  • Gastronomy
    5.0

    'gourmet' -half board means: 8-10 courses (excellent quality!) however no buffet of appetizers, desserts and salads!

  • Service
    5.0

    Serving staff is currently only on 4-star standard

  • Sport & Leisure
    6.0

    Fantastic lake view with super beach Club, heated swimming pool with large chairs and pleasant staff, great spa!

  • Hotel
    6.0

    Big room, everything very clean, international clientele, 'gourmet' -half board

  • Location
    6.0

    Directly at the beach and in the middle of in the center. Despite this amazing location very quiet

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Ella
Price-performance ratio was not correct archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
The historical part of the hotel has style and corresponds to expectations, the ' schloss'hotel imply, the new building is optically 0815. We had a standard room with a view of the Rosengarten in the historic part. Rooms very clean, architectural subtleties: toilet right next to the 2. sink, the towel rack was so, that the towel right on the toilet stripped... Breakfast buffet ok, service-depending upon anwesendenem staff-sometimes a bit 'naff', but nothing, which explicitly the price or 5 stars justified. read hotel review
  • Room
    6.0

    Standard double room in the historic part with balcony, view on the Rosengarten. Size about 35 square meter, facilities solid and the expectations accordingly. Wi-fi in our room was very weak and has hardly worked.

  • Gastronomy
    5.0

    The hotel has two restaurants. A gourmet restaurant, which we didn't try and restaurant seestern on seecorso, the we tried. Map relatively small. The elected dishes and drinks were excellent. Prices are a top restaurant.

  • Service
    4.0

    Regarding service are our experience very mixed. The breakfast was one of the during our stay daily present waitresses very aoapos#aposao -it worked. All other were partly 'forgetful' or it took for our taste much too long, until the order to be delivered. The honored newspapers we received-after two urgency-then from the 3. day. Cleaning of the room was done well - once we were in the turn-down service in the evening the towels in the bathroom and no new put inside. The shower lotion we received only refilled, when we once accidentally in the turn down were present and asked. The restaurant associated with the hotel seestern is ok, not very extensive, good service. The attached lounge, however, would have to part. Improvement potential with the staff, one of the ladies is a very forgetful and confused. The service in the Beach Club is good. Drinks and snacks are available on the beach chairs and the waiting time is very short. At the schlossbar the first night we were very disappointed-we had to two simple single malts wait 15 minutes to wait, as shortly before us two groups there and just too little staff there was. But the following evenings we were but with very courteous service more than made up for that-thank you!

  • Sport & Leisure
    6.0

    Spa-wellness-offer, indoor pool, heated outdoor pool and gym. Only the showers at the beach clubs were partly not very clean and shower gel had from the nachbardusche be picked, because empty. Loungers in the first row were partly. Whole day with ' reserved signs marked and could so until badeschluß not be used, although nobody than reserved been used.

  • Hotel
    5.0

    The historical part of the hotel has style and corresponds to expectations, the ' schloss'hotel imply, the new building is optically 0815. We had a standard room with a view of the Rosengarten in the historic part. Rooms very clean, architectural subtleties: toilet right next to the 2. sink, the towel rack was so, that the towel right on the toilet stripped... Breakfast buffet ok, service-depending upon anwesendenem staff-sometimes a bit 'naff', but nothing, which explicitly the price or 5 stars justified.

  • Location
    6.0

    The location was very central, rooms to the garden are very quiet. The town center, restaurants, cafes, bars, casino, etc. Within walking distance. Own Beach Club, through a tunnel under the road by directly accessible from the hotel.

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