SENTIDO Jacaranda Hotel(4 stars)

C/ Bruselas 4-6, 38670 Playa de Fanabe Show map

Average rating

733 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    4.7
  • Service
    4.7
  • Location
    5.0
  • Food and Drinks
    4.6
  • Sport & entertain
    4.6
Filters
You selected:
184 hotel reviews in Englishsorted by travel date
Birgit
Fantastic pool area
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
We have a short break made. The pool area with a total of 6 pools and the waterfall is very nice. There are pools in the basement, and 5. the level of the hotel. For sporty manipulation there was a nice animation team. Boredom is not. The food is very versatile and delicious. For a nominal fee, you can during dinner the beverages inclusive. The location of the hotel is on two streets and a shopping centre nearby. A kind of pedestrian area to the beach. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Cornelia
Great hotel with great facilities!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Great hotel, great food! If you had any complaints here, the is something i would like to home on the plates look! There was always everything, and to 'everything' can natürlioch not a lot of variation give, the i must then even on my plate production! The area is very nicely designed, for the eyes and senses! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Patrick
Super start in the new year!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • January 2013
Since we were here prior to some negative reviews had read, we were initially a bit skeptical. But after arrival flew our doubt. We had booked a standard double room and our expectations were really good view of the sea, connecting door, good facilities and above all giant beds! Also the rest of the hotel made a great impression, 5 pools ( one heated ), pool bar with great selection of drinks (also for all inclusive guests! ) And plenty of sport possibilities! The buffet for breakfast, lunch and dinner was rich and diverse, unfortunately only often very scanty seasoning. ... A must is certainly the Loro Park in the north the island, with the hired car good 1 hour to reach! For adventurous is a trip to masca (pirate village of ) recommendable! But it is worth it the various shops in the vicinity of the hotel to use. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
show less
Ralf
No real relaxation was possible
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • January 2013
Are good the superior rooms, correspond however not the expected 4-star level. Area know signs of wear and tear. The rooms are poorly soundproofed, strong noise if water in the bathroom be drawn down, therefore at night very annoying. During the day regularly noise from the pool entertainment, relaxation is not to be thought there. Breakfast is very heavily on english kitchen and uninspired, who daily beans with eggs like is in the right place here. Dinner is much better, but by narrow timeframe limited, if you came late, you got nothing more. Dining room has rather cafeteria character. Drinks ... are relatively expensive. Extra charge for wi-fi, safety deposit box, parking, gym, etc. For a family holiday with children suitable if the noise don't mind, for relaxation not really suitable. Plus is the friendly staff which effort the many guests the wishes to fulfill. Location is perfect, sea view, approximately 200 meters to the beach, all shopping and restaurants nearby. If you're looking for good food should no half board/full board. Better in the more immediate vicinity eat out. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
show less
Horst-Dieter
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
Am now the 2. time in jacaranda and i really enjoyed it. Helpful, nice, friendly, accommodating, clean. I am looking forward to next year in january. Room number a713 read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Thomas
Still a good hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
After 9 years break to this hotel again. Still friendly and helpful staff(no matter in which area ) rooms very clean and facilities again and again sporadic cleaning during the day. Food still plentiful and for any taste;-(easy tendency in english direction/also for constant moaner adequate). Drink prices moderate and often cheaper than in other hotels. Well kept pool-and garden areas. Altogether good value for money. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
show less
René
Billing fraud whilst checking out!
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2012
Whilst settling the bill the authorized Visa abrechnung a 2., unauthorized abrechnung made. Obviously here with a falsified document tried, the customers to cheat in the hope, that this not noticed! I am appalled at this... read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
show less
Hans
Under these circumstances not recommendable
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • December 2012
Rooms: Decent size. The bathroom would be a renovation good. Cracked joints see just not nice. Also i think it for a 4 star hotel an isolence for the safe a surcharge to ask. As well as the price for the internet massive too high. Catering: Rarely in a supposedly 4 star hotel so badly ate. A wide selection is no compensation for the poor quality. After the 2. dinner we went out to eat. Better pay and it be satisfied. There is no in the house an alternative to the lousy buffet. The only saving grace of the buffet: ... one looked forward to the homecoming and the local cafeteria! Entertainment/pool: As i am a motorcycle had rented, i used nothing at all of the offer. Service: Unmotivated and inattentive. Only the clearing system worked very well. Despite angeschriebener opening time until 18:00 we got around 17:30 already nothing more. All in all, it was a bummer. Whether the servant-contract with the pauschalveranstalter was a good idea? For individual travelers i can this hotel unfortunately not recommend. Why also exert if the money is? That cheap and good not worked is you here very well. A shame. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
show less
Valentin
Not anymore recommendable
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • December 2012
Never more jacaranda. I had the hotel as paragliding-flight on recommendation the flying school papillon (wasserkuppe ) for the 2. time booked. The last time (december 2010) was in relation to room-condition, quality the food (half board) and price-performance general still in the 'green area'. In the meantime, not only the room price for about 20% risen. The safe costs additional 16 Euro/week, if you fridge use, further 1.50/day. Meanwhile there is a wi-fi in the entire place. For the 16 Euro negated, you can for example with Vodafone a prepaid card buy and is the whole week mobil ... (computers/smartphone/tablet/etc.) Online. The rooms are ausgewohnt (i have stayed here twice the room changed). Once the door (from the outside) not more on, in the next went the safe not. It stayed i in the elevator put. The furniture, the bathroom, the betttextilien are tired and certainly not 4 star more. The food now it is on all inclusive mass processing made for. I had the impression, that now after many, instead of Egypt, Tunisia, Marocco, etc., Tenerife booked, is the hotel - despite economic crisis in Spain - no longer must try and wants. Unfortunately. read more
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
show less
Gisela
For the 5. time in jacaranda
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
After 5 years in jacaranda. A bit hard to get used to, but then quickly readjusted or content. If you didn't have before the closing on the doorstep the dining room (very big) wait, there is the relatively quiet. Cleanliness, food and drinks ok, the price-performance ratio. Mostly older guests (german, english, dutch, italian.) Little children (no holidays). For the disabled because of the various levels around the pools, less suitable, since very many stairs or elevators. Enough loungers by the pool, partly. Shady. Only a pool heated, pleasantly warm. Pool bars (not crowded) above and below the waterfall ... is very attractive. Evening entertainment okay, hardly dancers on the dance floor. Service efficient. Bus stop nearby. 15 minutes on foot to the beach (2 roads must be crossed). Seafront nicely developed. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
show less
Sandra
Not recommendable family hotel - never again!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • December 2012
It was very noisy at night. Families unfriendly, we had a ' alleged family rooms' to the side of the road opposite small disco. No matter which size of the rooms you bay, are all the same size. Normal double room right family rooms. Very badly soundproofed. Lots of italians the at night as well in the hallway noise. During dinner is not on dress code respected, you could served in tracksuit trousers or trunk go or also had some and the staff has it even allowed, in spite of the it 'actual unwanted was'. The food was mass processing. ... No taste. Hardly any variation. No real play area, just a slide next to the pool without grass or anything like that. The child care was very nice and friendly, we believe that was the only nice about this hotel. Cleanliness was ok. However never again this hotel. read more
  • Room
    3.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    1.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
  • Sport & Entertainment
    4.3
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.7
    Family friendliness
    1.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.5
    Proximity to shopping areas
    6.0
    Other leisure activities available
    3.0
show less
Frank
Four deserved stars
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • November 2012
Great hotel with great food and good service! The thick action is not our thing, not even the large animationszirkus. But we wanted also no adventure vacation, but relaxing and enjoying. The jacaranda was with location, comfort and care the right hotel for our expectations. Great view from the room on attractive designed inside area the hotel (it must not always view of the sea!) , very good cuisine. The piggery for the food through our contemporaries and, although rarely, loud activities after 22:00 o'clock the hotel can't... For a hotel of this size has really much ok. Gladly again! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
show less
Gabriela
Never again
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Incredibly many british people and accordingly the food... To 10 days we only fries with ketchup eaten... Everything has to be highly unsatisfactory. The chairs by the pool always occupied... Or... Air-conditioning devices very strong point... Were as then at home strong a cold. We neither to this hotel still on Tenerife! Unfortunately for so much money! And the audience to 90% on 70/75-years-old... read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    2.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    1.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
show less
Herbert & Gaby
Very good
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
Already 4. vacation in jacaranda, gladly again,there is again and again guests the only niggle, wouldn't want to know how it in which at home appears. Staff very friendly and forthcoming. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Tatjana
Who wants to loose weight, is in the right place here
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2012
The restaurant was like in a bad cafeteria, 0 ambience, canteen (by far the worst, that we ever in the hotel experienced). Apart from that, the hotel is good. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
show less
Irmgard
Clean hotel -definitely again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel complex is quite large; but in spite of the size and number of guests, lost but everything reasonably. The average age of the guests, as well as the nationalities were quite mixed, from spanish, Italian, German but mostly English. The hotel with surrounding complex makes a very clean impression, for what so many a guest by the pool simply hand, the hotel can't for, but it was from the staff evenings everything was again cleaned. read more
  • Room
    6.0

    The room, as well as the bathroom was large enough. The interior was modern and included fridge. We had in the travel agency a superior room, which was from the outset is somewhat larger otherwise we have specified, that we a room with a pool view and as above to have would like. That has also everything worked great, we had at the end of a room on the 8th floor with a pool- and view of the sea. There were also room on the lowest floor or to the street, I believe, if we thus one could have got, the review in this category something different canceled.

  • Gastronomy
    6.0

    OK, the dining room is quite large, but the service hard-working itself all the guests as soon as possible to serve. The buffet was in the morning and evenings more than enough, of course there was a dish, which is not really tasted, but mostly it tasted very good. Everything was very quickly refilled.

  • Service
    6.0

    The towels without special request ( for example the used on the floor ) every day changed. The staff were friendly, with being understood it has also always worked. On the dealing with complaints we can't say anything, because we had none.

  • Sport & Entertainment
    5.0

    As other write, that the loungers already very early were reserved, we can not confirm; of course there was the one or the other liege, on the already at: o'clock a towel but even at midday there were still sufficient possibility, itself at the pool to put. Also on the beach, there was to in any case a free beach chair. The sport and entertainment possibilities we didn't use.

  • Hotel
    6.0

    The hotel complex is quite large; but in spite of the size and number of guests, lost but everything reasonably. The average age of the guests, as well as the nationalities were quite mixed, from spanish, Italian, German but mostly English. The hotel with surrounding complex makes a very clean impression, for what so many a guest by the pool simply hand, the hotel can't for, but it was from the staff evenings everything was again cleaned.

  • Location
    5.0

    To to the beach it are about 10 minutes walk. Excursions you can either right at the hotel book, or only 2 minutes from the hotel there are also the possibility, all kinds of excursions to book. We had our tour, the lady at the desk came from Berlin was great friendly, relaxed in their nature and very helpful, can only be recommended. Purchase- and entertainment possibilities are also nearby available, on the beach promenade you can evenings entlangschländern, that only what somewhat annoying was, were the people, before the restaurants and every allocutions, you would come in and have something to drink or eat.

show less
Tom
Great vacation, nice hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
Very large and nice hotel. We had a room in the building F, 7th floor with a view of the pool and a little sea. Rooms were modern and clean. Several pools, also a for the little ones. Our son was not any more from the water to get. Breakfast and dinner were very varied and rich. From the English over french, russians and German were all represented. Also all age groups. read more
  • Room
    6.0

    Size of the room was ok. Modern furniture. Air conditioning, tv, telephone, safe and mini bar available. On the balcony was sufficient space the evening sit and the bathing things to dry.

  • Gastronomy
    6.0

    There was a restaurant and for the evening entertainment bar and disco. The restaurant was very clean with a view of the pool area. To eat there was typical local dishes, but also times potato salad or other 'national dishs'.

  • Service
    6.0

    Staff was very friendly and accommodating. At the front desk German, English, french and spanish spoken. Room were properly cleaned.

  • Sport & Entertainment
    6.0

    Leisure offers there were enough. Animation, kids club, evening agenda and shops. Access to the internet was unfortunately not free of charge. The pools were clean and showers available. Loungers and sun screens were before breakfast already reserved, we have but nevertheless still a free beach chair.

  • Hotel
    6.0

    Very large and nice hotel. We had a room in the building F, 7th floor with a view of the pool and a little sea. Rooms were modern and clean. Several pools, also a for the little ones. Our son was not any more from the water to get. Breakfast and dinner were very varied and rich. From the English over french, russians and German were all represented. Also all age groups.

  • Location
    6.0

    The beach was 5 minutes away on foot. The shuttle from the airport to the hotel took 20 minutes shops and dining were also near the hotel. Buses to all trips drove either from the hotel or nearby presides stop from. Excursions and rental car could directly in the tour operator or in the hotel be booked.

show less
Uwe
It was a really great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
The hotel is quite large approximately 500 rooms. The complex was very clean and was also kept very clean. The hotel offers breakfast, half and full board and also all inclusive at. The condition of the hotel is good-but it should slow to renovation and new furniture be thought. The furniture you can see the years. read more
  • Room
    5.0

    The size of the room was ok, mini bar there was just for a fee as well as the in-room safe. Furniture was adequate but unfortunately already a bit outdated. Tv you could look (5 German channels ) unfortunately only in B/W as apparently the st -complex something bad is adjusted.

  • Gastronomy
    4.0

    Bars were represented well there it was served very quickly. A minus we must unfortunately with of the kitchen make. Unfortunately very much continental food prepared and little local dishes are provided. There is still potential to improve.

  • Service
    5.0

    With the friendliness of the staff we were very satisfied. German, English and so on spoken. The cleaning of the rooms was cleaned every day, but can of the quality scale be improved.

  • Sport & Entertainment
    5.0

    The pool areas in the hotel were ok, the hotel management should also hiermal on repairs reflection. There are various hardwood floors by the pool edge be exchanged and by the pool need some work be led. The beach is public and very clean, chairs and sunscreens there are for a fee.

  • Hotel
    5.0

    The hotel is quite large approximately 500 rooms. The complex was very clean and was also kept very clean. The hotel offers breakfast, half and full board and also all inclusive at. The condition of the hotel is good-but it should slow to renovation and new furniture be thought. The furniture you can see the years.

  • Location
    5.0

    The distance to the beach was fine( approximately 500 meters), airport is about 15 minutes' drive away. Shops there was enough immediate distance. Excursions could be booked on site or with a rental car the area explore-there is enough possibilities!

show less
Visar
A great hotel all round on Tenerife
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
It is a very big hotel with great rooms, all clean. Also the food ( we had the half board) was more than enough and also always tasty. Also at a pool it was not missing. It has a large and again 3 above on the roof, all are within easy reach. It was every evening cleaned everything, in and around the pool. They even downstairs and upstairs a pool bar. When we were there, there were at the time German, English, and spanish with in the hotel. read more
  • Room
    6.0

    The room was big, clean with a balcony to the inner courtyard from the hotel with a view of the pool. It had bath tub with shower function, tv and safe

  • Gastronomy
    6.0

    You will find in the außenreich 2 bars, where you the whole day with drinks supply, or even a snack can take to itself. The food was always fresh, delicious and clean. There was also local kitchen. It is something for everyone.

  • Service
    6.0

    The staff are very friendly and helpful in all things. The rooms are every day cleaned and on request there were fresh fresh towels. Also with the language there was no problems many from the staff can speak German or English. There is also a child care, as well as animation and children disco, in addition to a hairdresser and souvenir shop. You can also in the hotel all leisure offers book and reserve. Like for instance Loro park or siam park.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    It is a very big hotel with great rooms, all clean. Also the food ( we had the half board) was more than enough and also always tasty. Also at a pool it was not missing. It has a large and again 3 above on the roof, all are within easy reach. It was every evening cleaned everything, in and around the pool. They even downstairs and upstairs a pool bar. When we were there, there were at the time German, English, and spanish with in the hotel.

  • Location
    6.0

    From the airport to the hotel just about 20 minutes on the other streets side you will find a shopping center with supermarket from where you could buy everything. And if you about 10 minutes you get directly at the seafront with bars and restaurants and also to the sandy beach.

show less
Friedrich
Good hotel. Lots of possibilities overall
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Good hotel. Lots of possibilities overall. Large dining room. Nice evening shows. Shopping opportunities in the area and also nice bars. Have but also much by car made, that was always there. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
show less
1 3 4 5 ... 10