Hotel Jacaranda(4 stars)

C/ Bruselas 4-6, 38670 Playa de Fanabe View on map

Average rating

813 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    4.8
  • Service
    4.9
  • Location
    5.0
  • Food and Drinks
    4.4
  • Sport & entertain
    4.6
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206 reviews for this hotel sorted by travel date
Kathrin
Great holiday!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • April 2014
It is an international sandwich - very large hotel. All areas are well maintained and clean, the pool area nicely decorated. All in all we had a great holiday with great value for money spent. The only drawback is - as already often described the huge dining room with quite high noise level. The first night we were only once shocked and are out of mass processing. From the second day we then could always after a quiet corner and enjoy the meals but. The quality and selection of the meals were very good and the staff from kitchen and ... service for the size of the dinning hall very well organized. We can recommend the hotel in any case! It is important, however, that one is aware, that there may be present when the hotel was fully booked over 1000 guests. The staff gets to grips with the surprisingly good. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Child care or playground
    3.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Anja
So far ok :-)
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2014
For families with infants ok entertainment except we noticed was the staff in the dining room very rude and unappreciative is at the guests, if you lunch packages wanted to bring very irritable and on spanish swearing. Best example a family with two small children had breakfast on the day of departure wanted lunch box they were allowed but not the packed lunches were subsequently in the trash but otherwise this hotel. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Gisela
Price-performance ratio ok.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The 6. x in jacaranda. Price-performance ratio ok. If you are looking for more comfort and service, the price increase (comparison with HolidayCheck comfortable possible). The dining room is very big and accordingly loud, but due to the number of guests in my opinion is normal, you're in no cosy bauernstube bar in Bayern. The rooms are appropriately furnished, small tv, little german programs. Grounds very appealing. Enough beach chairs at the pool (no holidays). Almost daily shows and live music. As all inclusive guests we were served well, however some drinks at an additional cost. Of 14 days, 4 ... days of rain, storm, thunderstorms, so problems with the sudden floods (leaky ceilings, flooded balconies. On streets and beach, land below). Staff was very helpful the inconvenience to fix it. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Monika
Never again this hotel.
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • December 2013
The hotel is clean, but in many places, you renovate. I had all- inclusivees were very many italier with children and the italian only call you at all time. Average age between 25 and 70 years But there were also some english, french and a few germans there but they were not so loud. read hotel review
  • Room
    6.0

    The room was very clean and large

  • Gastronomy
    3.0

    There was only one restaurant and it was very loud there. With dinner there were two sitzungnen the first from 18.30 to 19,00 and 2 of 20,15 until 20,45 aldi that is to say in this time you could enter. Ixch i for the 2. session endschieden but also there, it was very noisy by the italians. But the restaurant was clean, but unfortunately very carelessly everything laid out. In the first week the food was delicious but in the 2. one has it noticed the everything repeated.

  • Service
    5.0

    At the reception one was very friendly especially a myra it could very well german. Every two days the room was cleaned but enough. Had no complaints i am not.

  • Sport & Leisure
    1.0

    The hotel has a lot of small pools were very cold. A pool was heated but since we couldn't swim because it was very small. Entertainment was a disaster only in italian, spanish, french and english, but there were also some germans there but it was not a word from the entertainers spoken in the upper area, you could not because of the italians they all couches are occupied and no mood, because in the upper area the sun longer was.

  • Hotel
    4.0

    The hotel is clean, but in many places, you renovate. I had all- inclusivees were very many italier with children and the italian only call you at all time. Average age between 25 and 70 years But there were also some english, french and a few germans there but they were not so loud.

  • Location
    4.0

    There is no beach, but a only vergrößte bay and the distance is about 15. minutes. But there is still a broad vergrößte bay with a supposedly bright sand is about half an hour walk away. I was also there to me just to look at. To the first beach you have to climb up a main street überquerendas is not so nice. In the proximity are also a lot of restaurants and a few shops. Also nearby is a bus stop where you drive anywhere else could. This hotel is situated on a main road

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Karl Heinz
4 **** ? Were not that.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The check-in was more than cold even unfriendly! The cleanliness of the room cleaning was desolat see pictures The dining room was very noisy, and the food i write it so one was full. The positive thing about the hotel is that the the grounds very beautifully designed, and relatively quickly is in the happening. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
  • Location
    3.5
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
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Judith
All inclusive is not all-inclusive, not recommendable
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2013
We are as a couple for 10 days in october as all-inclusive guests in our only common holiday there. Unfortunately we had already on the 1st evening the experience, that all-inclusive here not all inclusive means. As we for example a caipirinha ordered (loud drink card all-inclusive), we received juice, mixed with crushed ice from the machine. 'right caipis' you have to pay extra, 5 euro. The same applied also for cappuccino and much more, but also for packed lunches (9 €!). The situation in the restaurant is terrible. Places you had to really win, if you have a table ... for 2 had found, was the partly not clean or set. Food: they tried varied to his, really okay, but unfortunately was the mass processing much luke warm or cold. Due to the many guests unfortunately also unbearably noisy during the meal times (breakfast-lunch-dinner, all the same when), only food was possible, no entertainment at the table. Coffee drinkers are not at their expense. Tasted unpaid and paid horrible! The pool landscape is actually nicely arranged, through the entertainment (music) but also again very noisy and not very inviting. The beach was 10 minutes to foot over 2 promenades. Partial building site. Beach is clean, with toilettenzugang (50 cents) and lifeguards. Beach chairs cost 1 5 €per day (for 2 people). Service from the gastropersonal was good, sometimes very long waiting times at the reception. Guest structure: mainly spanish and italian, then follow the nationalities' english ',' russian ', little' german '. read hotel review
  • Room
    5.0

    We had a large room, with sea view, balcony, air conditioning, a german speaking tv program (rtl, satellite. 1, per seven and kika), no mini bar, the safe cost extra (10 days 23.50 euro), bed was huge and comfortable

  • Gastronomy
    4.0

    Dining: see above (noisy, not dirty, friendly staff, varied dinner, breakfast and lunch were the same offer)

  • Service
    4.0

    Little german-language staff, if then, the communication in english, where appropriate, spanish Room cleaning: every 2 days. Everything was imaculate! Complaints at the tour guides on the ground 'smiled away', had the feeling, that no interest/no help, no explanation or similar received

  • Sport & Leisure
    4.0

    Pool see above, are from 8:00 a. m. reserved with towels, even though it actually forbidden, not enough cushions available Entertainment & sport: activities available; Evening entertainment, unfortunately, in the dark cellar, no terrace to the 'outside'

  • Hotel
    4.0

    We are as a couple for 10 days in october as all-inclusive guests in our only common holiday there. Unfortunately we had already on the 1st evening the experience, that all-inclusive here not all inclusive means. As we for example a caipirinha ordered (loud drink card all-inclusive), we received juice, mixed with crushed ice from the machine. 'right caipis' you have to pay extra, 5 euro. The same applied also for cappuccino and much more, but also for packed lunches (9 €!). The situation in the restaurant is terrible. Places you had to really win, if you have a table for 2 had found, was the partly not clean or set. Food: they tried varied to his, really okay, but unfortunately was the mass processing much luke warm or cold. Due to the many guests unfortunately also unbearably noisy during the meal times (breakfast-lunch-dinner, all the same when), only food was possible, no entertainment at the table. Coffee drinkers are not at their expense. Tasted unpaid and paid horrible! The pool landscape is actually nicely arranged, through the entertainment (music) but also again very noisy and not very inviting. The beach was 10 minutes to foot over 2 promenades. Partial building site. Beach is clean, with toilettenzugang (50 cents) and lifeguards. Beach chairs cost 1 5 €per day (for 2 people). Service from the gastropersonal was good, sometimes very long waiting times at the reception. Guest structure: mainly spanish and italian, then follow the nationalities' english ',' russian ', little' german '.

  • Location
    4.0

    Distance to the beach: 10 minutes to foot over 2 promenanden Transfer to the airport: about 20 minutes Shopping/night life: boardwalk are very busy, shops & bars sufficiently available, sometimes very loud. In the hotel no terrace available, evening entertainment takes place in the basement (dark, loud!) Excursions: with bus and rental car you could very much on 'your own' enterprises and explore

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Julia
A week of pure relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
Very nice, well-maintained hotel. To the beach it is about 10 distance, if one walked comfortably ☺ It was very clean, the food was delicious but unfortunately not so much choice, but you always got full and always found something. Rooms were large and nicely furnished. We had all-inclusive and were very satisfied, only unfortunately the ' free cocktails' from the machine. The to pay (2,50-5 Euro) were much better and the money value. There were all age groups represented and there were also many nationalities. But mainly spanish from the mainland, english and german. Some russians and italians ... also, but they were very friendly. read hotel review
  • Room
    5.0

    I have never stayed in a hotel with a 2 room suite. The larger part was for bath, vanity and mirror, and the other room for the toilet. It was very clean. Minibar costs a refill from! 9 Euro, you want more than 2 Cola and a beer costs it even 22 Euro, very steep

  • Gastronomy
    4.0

    There was a main restaurant and bars, at which one snack gotten can. The restaurant was in the evening unfortunately very crowded. Therefore also 2 mealtimes, but you can walk to whatever time you like. The best early, as it was still bearable Food was all directions and once the week kanarian evening.

  • Service
    6.0

    Everyone was very friendly and all! Also spoke german, we were very impressed, as some even spoke 5-6 languages ☺ The rooms were always cleaned thoroughly. There is a mini club, but we did not need it

  • Sport & Leisure
    5.0

    Initially we thought oh well... Since the hotel with his many rooms a formal slew, but i must say, they all went out very well distributed. At the bottom of the pools it was at lunchtime quite full, but on the roof terrace has still a nice spot to get. The pools were clean and the beach chairs with thick cushions, very comfortable. Entertainment was unfortunately more of children and seniors polled... Cleaned every day, there was kids disco and a lot of activities with musicians, dance and music, you can see but then it was enough. Good is the loro-show. This apparently every monday evening

  • Hotel
    6.0

    Very nice, well-maintained hotel. To the beach it is about 10 distance, if one walked comfortably ☺ It was very clean, the food was delicious but unfortunately not so much choice, but you always got full and always found something. Rooms were large and nicely furnished. We had all-inclusive and were very satisfied, only unfortunately the ' free cocktails' from the machine. The to pay (2,50-5 Euro) were much better and the money value. There were all age groups represented and there were also many nationalities. But mainly spanish from the mainland, english and german. Some russians and italians also, but they were very friendly.

  • Location
    6.0

    On the beach there is a long promenade with many supermarkets, boutiques and souvenir shops. Approximately 10 minutes away also a kind freiluftkaufhaus, but rather with sophisticated things (lacoste, d&g, Prada...) It gives at the promenade also some bars and restaurants, at the end, 'the blue cactus bar' go there, there were delicious food and cocktails to very good prices. Bus to the next town runs every 15 minutes The airport is located about 30-45 (depending on traffic) away

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Iris
Tenerife is always worth a trip:-)
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
It is rather large hotel, the layout The pool was during the day but not at all crowded. You can see, that the hotel is past its best and actually Various beautification repairs need. Using the wristbands we could see, that this is an all-inclusive hotel. We booked last minute and only have half-board can. The hotel has us then offered, that we Euro/daily 4, -, for dinner, all drinks for free can be ordered. Wi-fi was unfortunately not free of charge and had also 'bought' will. The guest structure consisted of many shaving. /italian & russians, germans were not ... very many. Would fairness and say, that we the russians only with the food have recognised, because the eating culture already used to. read hotel review
  • Room
    4.0

    We had room 763, good location, with a view of the pool in the 5. floor and right next to the elevator the only down to the pool went. There was no minibar. Balcony, small, with 2 chairs & table. I liked it so a art clothes rack was, so we could the wet things hang up. Beds were bad, very bad. The mattresses saggy, two single beds with wheels, the movement in movement, ☺

  • Gastronomy
    4.0

    Very large and loud dining room, which due to the crowds, the mealtimes were distributed. Food so far so good, but here we could the difference 4./5. stars recognize and of course, that there were 90% were all inclusive tourists. Drinks yourself, as the service at the table, rather cumbersome took place,

  • Service
    5.0

    Friendliness was actually good, it was any effort and a bit of everybody spoke german. Room cleaning was only every 2. day, that means every day beds made and the towels changed, wiped & cleaned then the 2. day. Childcare & we didnt need any doctor.

  • Sport & Leisure
    0
  • Hotel
    5.0

    It is rather large hotel, the layout The pool was during the day but not at all crowded. You can see, that the hotel is past its best and actually Various beautification repairs need. Using the wristbands we could see, that this is an all-inclusive hotel. We booked last minute and only have half-board can. The hotel has us then offered, that we Euro/daily 4, -, for dinner, all drinks for free can be ordered. Wi-fi was unfortunately not free of charge and had also 'bought' will. The guest structure consisted of many shaving. /italian & russians, germans were not very many. Would fairness and say, that we the russians only with the food have recognised, because the eating culture already used to.

  • Location
    5.0

    We know the area, so we have again this area. Hotel was in the '2./3.' range, but within 10 minutes everything is easy to reach. Right on the hotel drove several buses, so easy to get from a to b is.

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Stefan & Renate
Once jacaranda, but never again
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Rooms are tired and in need of renovation. At night there was a lot of noise. In the hotel were mostly russians, english and italian. read hotel review
  • Room
    3.0

    The mattresses were saggy, beds rolled by itself through the room.

  • Gastronomy
    1.0

    At the evening meal, not a 4 star hotel Was (bad flavored canteen), was not the kleiderordnug held. Staff very rude, table was completely cleared away, although we are not yet with eat were finished.

  • Service
    2.0

    Room cleaning not always in order Missing towels

  • Sport & Leisure
    0
  • Hotel
    2.0

    Rooms are tired and in need of renovation. At night there was a lot of noise. In the hotel were mostly russians, english and italian.

  • Location
    5.0

    Location and surrounding area were okay. Bus stops right on the street.

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Andrea
Jacaranda hotel
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • July 2013
A horror! 1500 half nacked people (thick men without t-shirts) walk through the huge hotel, which a campusgelände resembles. The food is inedible, the decibel in the dining room are similar to a disco. Screaming children throw food to, the staff is totally annoyed and unfriendly. Pure mass processing. My room was at the emergency exit, time from the front desk to there : 10 minutes' walk plus elevator. ( as a single lady was the additionally a safety risk). Conclusion : the hotel is in no way recommendable. Very bad crowd, i am left here. Never ever again! read hotel review
  • Room
    2.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    1.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    2.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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BuKen
Highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
We had. The option every 2. day cleaning. Taken. Rooms: very large, The double bed is unfortunately only a mattress, the sheet are also twice as wide, the bed was on wheels, which is not suffering see left. The doors of the chests were always again from the holder. Refrigerator was also available Every 2. day there was shower gel, haarshampo and soap. Tv had 3 german channels. The rooms were very noisy. Essaal: Breakfast: it was plentiful, although they had always the same sausage and the same cheese, but it was enough, the thing to complain about was the ... coffee, there was: espresso, cocoa, coffee (unfortunately from more water than milk. Or coffee was), or american espresso. Also in the evening there was plentiful, there is nothing to moan about there, except for some of the guests had the plates vollpackten and then everything only abgeknabbert have. A unsitte since newest not only by the russians there. The service staff was very friendly. At the front desk there was a young german lady (Pia), you could get very good conversation with her and she has also gladly helped, the other staff spoke a little german. The tour guides had more problems with of german. There was very few germans in the hotel, all other nations were available and many russians, but almost all 'decent' read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Daniela
Super plant
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
It was our first time in the vacation and should we visit Tenerife flies, definitely to this hotel again! However, it is beginning june much quieter than the 20. rum. Because the spaniards afterwards holiday. The evening program is- really beautifully done, only the shows after a while. The waiters and general the staff is super friendly. The food was great too, only little seasoned but gewürzstreuer stood on every table. The rooms had a pleasant size! A very successful vacation:-) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jacqueline
Best Hotel in the area
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2013
Would highly recommend this hotel, close to shops, public transport, bars, restaurants and beach. The staff are very helpful and friendly. Reception & lounge are spacious and the piano bar is excellent. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Madi
Fantastic oasis, well-maintained hotel, 5-star kitchen
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2013
A oasis of the this great hotel. The courtyard with the pool is surrounded by many large palms and gigantically large ficus benjamini. The air seemed cleaned by the waterfall, a relaxed mood generates. On the roof again a pool bar with 2 pools. Very nice and good, for the vacationers, the want to relax and no animation want. The food deserved 5 stars! There was a massive choice at fish and meat. The pool was fantastic. The staff in the dining room friendly and speedy. The room was big and appropriately furnished. No frills. Everything there that you need. ... Decent daily cleaning and towel change. The animation was rather poor. English, italian, spanish speaking animation team, which a relaxing job. A bit beach volleyball on hot sand behind the hotel, a bit archery a bit water aerobics. That was it. But since we only wanted to relax, was the not a problem to us. The hotel is definitely recommendable! Small tip: select a room to the pool, that was quieter, because the main street is in front of the hotel. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Dominik
The next time better at the beach sleep
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • March 2013
Felt 1000 rooms Cleaning questionable Service equal to a self-service shop. Was only on the day of hotelumfrage ok. read hotel review
  • Room
    2.0

    Rooms were tatty and very old.

  • Gastronomy
    1.0

    Was really the fadeste which we ever experienced. Choice was very low and the taste as fresh from the prepackage

  • Service
    2.0

    Reception okay good german or english Otherwise not available.

  • Sport & Leisure
    0
  • Hotel
    1.0

    Felt 1000 rooms Cleaning questionable Service equal to a self-service shop. Was only on the day of hotelumfrage ok.

  • Location
    5.0

    The location is not bad. In a few minutes at the beach shopping in the immediate area and a very good spacing to the airport

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Birgit
Fantastic pool area
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
We have a short break made. The pool area with a total of 6 pools and the waterfall is very nice. There are pools in the basement, and 5. the level of the hotel. For sporty manipulation there was a nice animation team. Boredom is not. The food is very versatile and delicious. For a nominal fee, you can during dinner the beverages inclusive. The location of the hotel is on two streets and a shopping centre nearby. A kind of pedestrian area to the beach. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Cornelia
Great hotel with great facilities!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Great hotel, great food! If you had any complaints here, the is something i would like to home on the plates look! There was always everything, and to 'everything' can natürlioch not a lot of variation give, the i must then even on my plate production! The area is very nicely designed, for the eyes and senses! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Patrick
Super start in the new year!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • January 2013
Since we were here prior to some negative reviews had read, we were initially a bit skeptical. But after arrival flew our doubt. We had booked a standard double room and our expectations were really good view of the sea, connecting door, good facilities and above all giant beds! Also the rest of the hotel made a great impression, 5 pools ( one heated ), pool bar with great selection of drinks (also for all inclusive guests! ) And plenty of sport possibilities! The buffet for breakfast, lunch and dinner was rich and diverse, unfortunately only often very scanty seasoning. ... A must is certainly the Loro Park in the north the island, with the hired car good 1 hour to reach! For adventurous is a trip to masca (pirate village of ) recommendable! But it is worth it the various shops in the vicinity of the hotel to use. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
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Horst-Dieter
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
Am now the 2. time in jacaranda and i really enjoyed it. Helpful, nice, friendly, accommodating, clean. I am looking forward to next year in january. Room number a713 read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ralf
No real relaxation was possible
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • January 2013
Are good the superior rooms, correspond however not the expected 4-star level. Area know signs of wear and tear. The rooms are poorly soundproofed, strong noise if water in the bathroom be drawn down, therefore at night very annoying. During the day regularly noise from the pool entertainment, relaxation is not to be thought there. Breakfast is very heavily on english kitchen and uninspired, who daily beans with eggs like is in the right place here. Dinner is much better, but by narrow timeframe limited, if you came late, you got nothing more. Dining room has rather cafeteria character. Drinks ... are relatively expensive. Extra charge for wi-fi, safety deposit box, parking, gym, etc. For a family holiday with children suitable if the noise don't mind, for relaxation not really suitable. Plus is the friendly staff which effort the many guests the wishes to fulfill. Location is perfect, sea view, approximately 200 meters to the beach, all shopping and restaurants nearby. If you're looking for good food should no half board/full board. Better in the more immediate vicinity eat out. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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