HD Bungalows Parque Cristobal Gran Canaria(3.5 stars)

C/ Holanda s/n Playa del Inglés, San Bartolomé de Tirajana 35100 Gran Canaria Islas Canarias (España) Show map

Average rating

523 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.4
  • Location
    4.8
  • Food and Drinks
    4.9
  • Sport & entertain
    5.2
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155 hotel reviews in Englishsorted by travel date
Rolf
Winter vacation Gran Canaria
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • February 2013
Distance to the beach too far, cleanliness in the restaurant leaves to be desired, staff at the front desk could be more nicate, bungalow too small for 2 adults and 2 children read more
  • Room
    2.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    1.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    1.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Sandro
A very nice vacation:-)!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • February 2013
We had a nice /pleasant stay. Complex is very extensive/clean. Especially worth mentioning is the entertainment ☺ read more
  • Room
    5.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Melanie
If you didn't expect any luxury alright
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
We had a bungalow with two bedrooms and two tvs. The bathroom was very cramped. The ceiling fan you should rather from leave, a centimeter-thick dust layer spread in the beds. The front door is very unsafe. Food was mediocre. Drinks in all-inclusive could only becherweiße in/out privileges. Children's entertainment was perfect. read more
  • Room
    4.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
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Sabine
Excellent vacation
  • Recommended hotel
  • Families
  • Translated
  • City break
  • December 2012
It was a wonderful week. We traveled with 4 adults on 25-12-12 and were very well looked after. The bungalow with the number 143 was directly at the pool, clean and cozy. The food in the restaurant was super, particularly the silvesterbüfett a dream. We can really recommend this hotel. Especially children will be a big fun having because they play the lead. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Daniel
Vacation as time slots for children!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2012
After 20 years, i visited the hotel complex my childhood again, i in young years five times with my parents vacation power, this time with my family. The complex from their charm lost and is, as it looks, completely overhauled. For children it is really ideal and my wife and i enjoyed the recuperation and surprisingly good weather in december (to 31 degrees). Because we a rental car had, was we also very flexible and comfortable on the way. We had half guest house booked the food was for my expectations really very good. The theme nights especially great implemented ..., in memory of bbq-evening. In october 2013 we are coming again. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Andreas
Very good area
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
Great complex in good condition. Great for families with small children. Very pleasant guests (mostly from Scandinavia) read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Harald
We have already been more often on the complex.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
We have already been more often on the complex, also with our children. They were always very good. Also we were for the first time surprised. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sabine
Beautiful christmas vacation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2012
We were for christmas in this complex, the we liked a lot. The bungalow was ideal for our family, because it is an bedroom for us and one for our kids (19 and 9 years) had. Although the complex quite full, everything went very well. We had all-inclusive. The buffet was again and again refilled, also shortly before the end. The child care very hard and were also christmas with the children a program carried out. Small complaints were taken care of immediately. We have at the end only annoyed, that we do not 10 days booked, so that we ... new year's eve also could spend \u263a The hotel we can for families really recommend and would go there again. read more
  • Room
    4.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Dirk
Great complex with little faults
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
Great well-kept bungalow location. We were very satisfied. There are small drawbacks in the bathroom, which too small is. In spite of the small size there is a bd in this, which the access to the shower dangerous. You must have the bd to get in the shower/tub to be come. A shame that a 2 class society between half-board and universe inclusive are. So you get than all-inclusive guest cheap hooch sick. I drink gladly on vacation Gin Tonic. Could the Gin not a Gin taste. Next time no all-inclusive but the drinks taste. Only the sort is all ... the same for. The food was good, although the selection was not huge. Every day there were something else. Unfortunate was only, that it for breakfast no orange juice gave. There was only the not atmosphere water syrup mixture from the automat. I would have liked to have been prepared a few euros for a fresh orange juice pay. read more
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Juanita
Fantastic
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • November 2012
We have already for next year booked! It was dreamlike nice, everything was right. The staff, through the bank competent and very friendly. J. meter and b. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Juliane
Great hotel that is friendly with children
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
In short of the vacation: very nice hotel, perfect for families with children, singles rather less, staff very hard-working and dedicated. Gladly again:-) The beach is quite far away but by the shuttle bus good to cover. What we would be able to dispel the verblödeten Hanttuchbesetzer of the chairs. There are enough! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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Sabrina
Very entspannenter vacation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
We had no children when, but teenagers/children there a lot of fun have. Where the parents at the bar sit, worries the entertainment team caring for the little ones ( big praise to Alex and sisco ;-). In general is the a very nice hotel and you can get great great relaxing... read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Anja
Very positively surprised, everything good
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
We were very positively surprised from this facilities. You feels from the first moment onwards very probably. We have all employees extremely friendly, also in difficult situations! Also unfriendly guests( yes there are-table manners.?) with respect, competence and friendliness -the bungalow was not the newest one, but very clean and well equipped. The food we enjoyed very much, great service, varied, tasty food also always plentifully, even if you came later. Animation always hard, but never obtrusive - you could-but didn't have to. Varied program, for all age groups, whether large or small! The two pools were very clean ... and we have never problem had a place for 5! -no matter what time of day. Unfortunately, that it the complex not also other islands are! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Göran
Again and again there, because it was simply top is
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
For a three-star hotel it was perhaps a bit more, which other with 5 stars not create. 1 animation on the TUI- team was super once again and we will come again for certain. Purchases for Mrs! And man nearby, to the beach a shuttle bus or with the taxi 3€. Excursions more than you will! Staff are top many spoke German, English and Dutch. No russians or other only a couple English, German and Dutch! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Heike
Extreme people who reserve sun loungers in the Parque Cristo
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
Were at the end of the German summer holidays there, therefore also many dutch and spanish. Families, couple all age groups, very pleasant. Were our first bungalow not agree, there really directly behind a riesenmauer (behind the covered gym. Area), only shade and terrace dirty! Could then in the second day change. read more
  • Room
    5.0

    Most bungalows recommendable of the location. Was always topgereinigt. Without airconditioning it is really borderline with night. We knew however, we only a ceiling fan to have. Terrace with two sun loungers, table and four chairs and wäscheaufhängemöglichkeit. Sun screen would be paying extra been.

  • Gastronomy
    6.0

    Could always outside breakfast, are but also rather earlier. Huge selection of bread, rolls also dark types of, fruit, daily other sweet particles and so on juice only with water mixed enjoyable ( very sweet). Lunch massive selection, evenings always other meat, meat repeated unfortunately hardly any! In addition potatoes, vegetables, rice, pasta, fries. Huge selection of salads. Extra children's buffet.

  • Service
    6.0

    Staff were was always very friendly to us and tried all areas clean to keep. No matter wether at the pools, because of, buffet etc. But a lot of it does not create its garbage in the vibrant convivial müllbehalter to throw. Children meal under the table, but the parents want the yes not see. Whether the at home also it is!

  • Sport & Entertainment
    6.0

    Entertainers always present, but not pushy. You could also just nicely maintained. Water polo was very popular. Our son was very happy to Sascha and Natascha and... In the kids club. Very good I found the always looked the with the kids trinkpausen were made. Had really always around 30 degrees. Extremely were the people who reserve sun loungers, we have extremely not yet seen. Understand not why nothing, but really nothing against is done. Lifeguard are both pools. The need to have the right to the loungers clearing. If we for breakfast arrived was the most reserved but still almost nobody for breakfast! liegennachbarn of us often arrived till the evening. Entertainer told us already at night is blocked, but they must also nothing against make. V

  • Hotel
    5.0

    Were at the end of the German summer holidays there, therefore also many dutch and spanish. Families, couple all age groups, very pleasant. Were our first bungalow not agree, there really directly behind a riesenmauer (behind the covered gym. Area), only shade and terrace dirty! Could then in the second day change.

  • Location
    4.0

    Beach known as a piece of away, but shuttle bus goes punctually at the Hotel entrance from, believe five times out from 9:30 A. M.. Would be during the day have been too warm to walk, but evenings we like walk to the promenade. To the beach it is then however still some stairs down or a longer March through the dunes.

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Cornelia
Great holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We felt very good there. The hotel complex very well maintained, very clean and spacious. The swimming pool large and sufficient. Serving staff, cleaning staff, animators did their job very well. Keep it up! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Anke
Again and again
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
We were last year already there and would next year immediately again. So must vacation his. Service good, staff stable and very accommodating. Good food. Complex clean. Price-performance okay. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Sven
To 99.99% satisfied
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
To 99.99% satisfied. There is a few small things the be improved could... But there is nothing to moan about. I would definitely spend another vacation there. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Sebastian
Gladly anytime again...
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
The complex is very clean and regularly well-kept. It is very spacious and there were nevertheless short distances. There were also bungalows with specially fitted for disabled guests (requests before). It is everything was barrier-free, with baby carriage so no obstacles. With all inclusive we drove the best. Towels could be used for deposit check-out counters. Wifi free of charge, at the front desk questions. Internet at the front desk for a fee. read more
  • Room
    4.0

    We had a bungalow with 2 separate bedrooms, without airconditioning. It was for a three stars-complex functional. The ceiling fans short us however with open, barred, window. Cleaning was ok. Facilities: everything necessary available, like for instance coffee machine, fridge, kettle, flat screen, toaster, hair dryer, shower gel, safe ( gG. Fee) etc. Bathroom: rather small. The entrance to the shower is not easy. Our grandma (73) did here very difficult. I hope that with the next renovation walk-in shower (similar to behindertenbungalows ) scheduled.

  • Gastronomy
    5.0

    Always wide selection of dishes. Something for everyone and we always liked it. The staff always gave their best and was always always friendly. Sometimes it was obviously understaffed. To rush hours hectic. Breakfast ( 7.30-10:00 A. M.) until about 09:15 A. M., not a problem. From about 9:30 A. M. you had to already waiting times take in purchase. Lunch (13:00 until: o'clock): lots of families with small children were from o'clock, spanish were rather at: hours, we always went for breakfast at about 2:00 P. M. and had no problems. Snack: of 15:15 until: o'clock there was still at the kindertheke a small choice of food. From 16:15 until: o'clock ice and small pastry at the pool bar. Dinner from 18,30-9:00 P. M. This information are certainly of the travel time and the spanish vacation days subject, I

  • Service
    6.0

    The staff was very friendly and competent. Gladly were given tips. At the front desk all with very good German. A small laundromat is available. Cleaning of the rooms was always top. Our daughter (10) was always warmly treated, as well as we and grandma. Most of the staff is already for years in cristobal busy, which in this industry are not common. That's why can one already from a family-run business with pleasant atmosphere speak.

  • Sport & Entertainment
    4.0

    Also here the travel time. To end of August was more the matter by the pool, were therefore unfortunately many liegenbeschlagnahmer on the way, the partly were out for the whole day to at: hours their 'lover' couch for 20 minutes to use. It should be the management definitely intervene and outside the official opening hours no towels tolerate, even if loungers 2 hours not be used. I am sure it could every hotel this problem in the grasp. From September were however always enough loungers available. Also pool attendants are on site. 2 pools. The main pool with shallow entrance especially for the price disabled excellent. On 2. Pool there is a water park and a small slide. Jacuzzi and some rückenmassageduschen available. The entertainment under tags not used by us, so no review. The evening shows the animation team we found this year rather boring, but that is matter of TUI. Two animateure ( Alex and Bianca) fell by serious arrogance ( türstehermentalität ) on. The shows by external actors we liked better ( for example snake show)

  • Hotel
    5.0

    The complex is very clean and regularly well-kept. It is very spacious and there were nevertheless short distances. There were also bungalows with specially fitted for disabled guests (requests before). It is everything was barrier-free, with baby carriage so no obstacles. With all inclusive we drove the best. Towels could be used for deposit check-out counters. Wifi free of charge, at the front desk questions. Internet at the front desk for a fee.

  • Location
    5.0

    Airport transfer about 25 minutes. We had flight and hotel separately and therefore a private shuttle service directly over the homepage of cristobal booked, what excellent worked (return: 58.- Euro). On the north-western outskirts of Playa del Ingles location. To Maspalomas around 45 minutes away on foot ( which I more often made), or circa 5 Euro with the taxi. To the beach from Playa del Ingles around 25 minutes away on foot, or with the bus, often in the morning could. Taxi about -3A 4 Euro. Shopping center Yumbo-center about 10 minutes. Supermarket around the corner, also a bus stop which we more often to excursions ( for example palmitospark, siouxcity ) used. Big parking for the hotel available. Very quiet location.

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Doreen
Not necessarily again
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
We spend here our 2. holiday. This time in the high season for two weeks and felt from the 2. week as german as people 2. class. Spanish guests were generally preferred and very friendly treated, the germans were from the staff already times by the table in the restaurant sent away or got at the bar any stale, pre-shaken drinks. The problem with the pool chairs at the pools nervte us and the animation was a catastrophe. Maybe the entertainment team still not so long together?! Were there really better. Resort itself is nice and so far well maintained. ... The food was okay and always fresh. The shuttle to the beach worked well. We would definitely not again in the summer months here have a vacation, there the staff overstrained and high temperatures an airco is essential, but perhaps as a short trip for a few days in the winter without large requirements. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
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