Hotel Orpheas Resort^{(4 stars)}

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

6.0

Restaurants & bars in the area

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

5.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Child care or playground

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

4.0

Other leisure activities available

5.0

Size of the bathroom

4.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

4.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Size of the bathroom

4.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

4.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

6.0

Restaurants & bars in the area

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

5.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

5.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

3.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

5.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Family friendliness

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

5.0

Restaurants & bars in the area

5.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Child care or playground

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

5.0

Child care or playground

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0

The rooms in the main building are very small and if you bad luck has go to the side of the road. You should when booking note. All other rooms are spacious and altogether it is clean.

Because the hotel small, there is a bar in the hotel and during the day a pool bar. Drinking sprees or large partying found here not take place!

The staff spoke English and was just friendly and attentive. Exactly, as we on vacation be.

We have the beach preferred. And is really clean and tidy.

The complex is tidy and the staff very friendly, without being intrusive. End of September were mostly couple under the guests and the age structure was wide-ranging. The food product varied and varied. For a relaxing vacation the hotel is as made. Close proximity to clean beach and the - luckily - missing animation were our entspannungsgefühl conducive. We have never experienced something like that, that the mini bar was cheaper, as the beverages in superkarkt! The liter water cost 50 cents. In summary: a superb vacation! And we would gladly come again!

Who it turbulent would like, is not here at the right address.

We had a room with lateral view of the sea booked with a terrace. The mini bar is very cheap and you don't need unbedfingt in the supermarket something to drink to buy. Unfortunately there were very many mosquitoes there, next time we will bring bug spray.

One kaonnte still wonderful outside eat. The food was very good. There was something for every taste.

The staff are very friendly and helpful. Many of the staff speak German or one informs oneself on English. The rooms were cleaned daily and also the towels were changed often.

Thank god there are no animation, but who needs it with the great sea. There is enough chairs, 2 loungers with sun screen cost per day 4,50 Euro. But you should bathing shoe carry forward. The beach is wonderful only if you into the sea wants, it is rocky.

The orpheas is rather a small informal quiet hotel. We booked half board, which was totally sufficient and delicious. The guests were from Germany Austria England and some from Russia. The average age from young to old.

To the airport Heraklion it is unfortunately further. Bus transfer is approximately 2 hours better through Chania book. Purchase-and entertainment possibilities are in the immediate proximity. In front of the hotel is directly a bus stop up Chania drives is worthwhile this tour. Or also with the small railroad to the on the other side of the street stops.

I had a room on the street side and was nevertheless enthusiastic. I liked the room really good and I felt from the first minute at home.

Here there is absolutely nothing to complain about! As I for Kreta as resieland decided and while searching for a hotel was, I paid attention, I in the hotel cretan kitchen get and not Schnitzel fries. But here were my expectations so übertropfen! It was a treat of the food. I cannot say anything more, except: try it out!

So for the waiters and the review this point, I am the whole time back and forth torn. One introdution: all of the staff in the hotel are very friendly and willing to help. The staff at reception I would like to especially stress. Make an wonderful great job. Many understand German, which I but not voraussetzte, when I stay at a foreign country drive. With English you at all staff further. Why I back and forth torn am: the waiters in the restaurant. These were sometimes overburdened and looked tired and worn out. All service staff every morning and evening in the hotel. This on duration nathalie found I can understand. My ambition at the quality of service, after this great reviews here, were higher. However these are really only details and above all of a high standard, the I have to complain about.

Sports and entertainment are in this hotel yes unfortunately not given. The pool area was ok, but since this great sea directly in front of the house for swimming invites, I this is preferred. Even if many here praise: I found it a little unfortunately, that there is no entertainment in the hotel gives, even if it to me booking as was known. Under entertainment I want no stupid entertainment program have, but maybe a nice greek bar-B-queue. If you look at the facebook page of the hotel as well, you can see the photos, that it comfortable evenings earlier certainly has. Might be an idea, who the hotel translate. It would guests the bar in the hotel use.

Beforehand I would like to say: my expectations were fully met. Really beautiful small hotel, with very nice equipped rooms. A great garden area, the directly at the long great sandy beach leads. Mostly guests from Germany, as couple or family to this hotel travel. I as traveling alone felt it rather as difficult, in contact with other guests in the hotel to come, since these rather for itself want to be. This is my pure feel. However I was lucky, that I didn't the only traveling alone was. I am a very more sociable person, also gladly times maintains. Whoever it is, you should perhaps consider, another hotel to take. Currently I am not sure, whether I traveling alone again this hotel would select, but I am totally thrilled from the hotel, the food and the friendliness!

The hotel is in the city kavros. This is about kilometers away of georgioupolis. The hotel lies directly at a busy main street, however you get from the noise in the hotel complex nothing with. In kavros itself there is on the other side of the street some taverns/ bars and shops. What however a great shame is, that many of these taverns/ bars already very early close. I personally found a great shame, there comfortable evenings very early ended, even if the owners a never out chuck would. To west crete to explore, this is the ideal place to go out. With the public bus one comes fast and cheap to Chania and Rethymnon. Also excursions to the south is well worth it from here.

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

5.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Disabled-friendly

5.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

5.0

Other leisure activities available

5.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

4.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

5.0

Other leisure activities available

4.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

6.0

Restaurants & bars in the area

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0

Boo... The 2. problem of the vacation... Every day were people to ' changing rooms ' at the front desk. A small room in the main building with a balcony the road and views on two trash cans! Was the domicile for two weeks. Closet space for 1 person already inadequate, for 2 people... Oh dear... Oh dear. There is a bed, two chairs (you could feel the springs in the sit on the backside) and the refrigerator for the mini bar (the prices are really cheap! 1l of water 0,50 Euro, beer 0,90 Euro). Air conditioning with variable temperature, safe was with 2,70 Euro per day pay. The bathroom was okay. Small shower, toiletries and hair dryer (for costly föhnfrisuren rather own hair dryer carry forward) paper in a bucket thrown, don't be surprised. Some rooms have a decorative concrete floor with cracks and stains! Generally, there was only the choice between 'cellar hole' (ground floor with lush greens before the nose) or ' view ' to the street or with noise from restaurant and kitchen (main building, facing the sea, restaurant)... Everything very badly soundproofed and from every balcony or terrace there are direct contact with the neighbors.

Very good! Varied and nicely presented. For breakfast there were different sorts of rolls, bread, cereal and jam. Eggs, sausage, cheese, warm sweet and savoury treats. Fruit, quark, cake and cookies. Fresh orange juice you could for 1,50 Euro squeezed (in the evening costs the same juice 3,20 Euro) Coffee was in airpots brought to the table, or 'hot' water for various teas in the bag. For a small fee, there was Cappuccino or espresso. Evening was the offer also varied: two sorts meat dishes, vegetarian, always rice, alternating kartoffelbeilagen and vegetables. Salads, cheese platter, bread and a great (always seductive) dessert buffet rounded the gluttony from! Pasta with 2 sauces there was for children, or those, which nothing fancy \u263a Meals could you from 07:30 to 10:00 and 18:30 to 21:00 in the air-conditioned restaurant or under with canvas lined terraces in the outdoor area. The chef convinced nightly personally on his works (how will the buffet from the guests welcome...)

Well... Here opinion is divided... The waiter in the hotel and of the pool bar were very nice and friendly. English and a little german, everyone could. For lunch it was at the pool bar a bit more hectic, otherwise they were all quite leisurely mood. Maid and the two ladies at the reception (one of the manager is) were rather reserved 'nice'. There were complaints in the hotel daily several times from several guests, the perforce been heard. Here the games: i would like to-my room-change at the first place! Particular mention should at this point the on-site caretaker find. Gästeumgang this not learned, are but very important. It is to summarize, also bellboy! Here, it is the smallest of the entire travel bags. Gladly lack in the morning on the lawn some beach chairs, so that at the beach more pay immediatly can. Does it in the afternoon at full price!

There was no entertainment luckily no (a reason, why we this hotel bays). At the pool restaurant dudelte quiet and decent music, somewhat louder drive it from some of the other hotels at the beach over (about 1-2 hours per day). On the complex there were two small pools with integrated children's pool. A lag on the lawn with a view of the sea. Nicely arranged and directly at the pool bar abutting. The other was at the front of the restaurant... With a view to... Not everyone's thing... The lawn for sunbathing was big... However there was only around 15 to 20 beach chairs for about 150 guests! If we wanted to, unfortunately we were forced us the annoying habit of the beach chairs reservierens rejoin... And that in the morning at 07:00 o'clock. Not that, what we in holiday. The umbrellas were somewhere else... And at the children's playground, but also not shaded was... The water in the sea was great! Very refreshing and clear. Sometimes gave it in the afternoon a few waves, otherwise smooth as a baby's bottom. The beach at the hotel was unfortunately somewhat dirty and the chairs and screens (4,50 Euro for 2 chairs and a screen) partly broken. 2 showers are available, the, although rusty your purpose. Here there is potential for improvement. You can on 4 kilometer to the next place walk. Nice with sunscreen cream and sufficient from Germany take (the prices on site are absolutely ridiculously expensive)!

The basic concept of the whole area (architecture and large garden) is quite good. However much dilapidated and neglected. Maintenance seems to be a foreign word, as long as the hotel sold out or overbooked (is probably more often). With 74 rooms well arranged and only with half board bookable. While we were there, there were many germans, some englishmen and a handful of other nationalities there.

The location in kavros is pretty good. It lies between the cities of Rethymnon and Chania (with public bus lines perfectly and favorably to reach), however at the! Main street. A car hire gives it in the place. A ' bimmelbändchen' drives to the next village and offers a range of excursions. From Chania airport is it takes an hour, and there are several shops to spend a lot of money ( keramikwaren nowhere cheaper) For a cocktail one can in the evening fast into the ' olympos' shoo...

We found the room excellent. Very quiet and romantic. At the end of the vacation there were unfortunately a few mosquitoes, the us the just blew sleep. Mini bar with very favorable prices. The bathroom was already getting old...

The food was so, you always something find could. We were then but rather in taverns, the fresh grilled specialties prepared.

The service was very nice and the stay very pleasant made. The manager speaks German and shows commitment, that you otherwise only from le Meridien knows. The service was first-class and is a reason, to this hotel again to drive. Complaints we had no. The rooms are imaginative and romantic; here but please no 4-star standard expect...

No animation ( I find very good). Very small, needy of renovation pools. Loungers 4,50 Euro per day. The beach and the view were but really nice.

We were last month in orpheas resort Kreta. Than Holidaycheck test winner the hotel was overbooked, and we were for the first 2 days in the neighboring hotel relocated. Bad start, because the room small and dark. The boss was very concerned uS further stay upgraded to a junior suite afterwards to improve.

The beach is one of the best bathing beaches of crete. Baden we could unfortunately not much, because the whole week the red flag before a swim has warned. The pools are urgently in need of renovation and definitely not suitable for children.

BE careful! If you in this hotel a while (depending upon organizer can it also different hot) with price advantage book, receive one of 6 mini -rooms with side ( room number 21 times)! This rooms are absolutely not recommendable and not reasonable. Unfortunately we did this in the buchungsübersicht not recognized and had the mean surprise only locally. There is no shelf space. If you the room enter, you nearly over the bed and there is only a small closet for 2 persons. No bedside table and no capacity for the luggages. As a couple you can the bathroom do not enter, the shower is more of a wet room, so tight it is. In addition the noise from the street the new road, also with closed rooms is the volume an impertinence. Yet on the day of arrival we wanted the room change, which unfortunately not was possible, since the hotel was booked. On the next day we could against an extra charge in a junior suite (401 ) move, this deserves the name in our opinion however not really. Compared to the first rooms have we this however gladly taken. There were 2 closets, shelf space and furthermore also a small additional room with 2 sofas, which we however didn't use it. Biggest advantage was however the quiet location in the side building with a terrace and view of the sea, here one heard nothing more from the noisy street. The bathroom was barely larger than the economy -room, only the shower was a bath tubs-shower and therefore not so cramped. As a couple you could nevertheless not in the bathroom. Value for money is for the rooms, we saw (213 and 401 ) not justified and no four-star standard. Perhaps we have but also just bad luck had. Air conditioning works, we have however only rarely used. Positively surprised the prices for the mini bar (0.70 Euro for 1l of water), so you had to not always to the supermarket go, if the water ran out.

The praise the food several reviews here we can divide not completely. The food is good and we were always full. Everything seemed clean and the empty containers were always quickly refilled. There was evenings always salads and various creams and bread to the main courses. For children also mostly pasta with sauce. The rest was too many typical of the country and tasty, however one may not wide choice expect. The meat and the fish were often dry and vegetables and potatoes not rarely too salty. For breakfast there were the same bread as evenings, tasty and fresh. Also toast and small rolls. The coffee was delicious, the juice from the faucets you can however hardly drink, only with much water mixed. Alternative there is a freshly squeezed orange juice 0.3 liter for only 1.50 Euro, the we had from the 3. every day retreat. There were always cooked eggs and either omelet, porchiertes egg or scrambled egg. Very good were the small pancakes. Cheese, 2 different types of sausage and jams there was also. The selection for breakfast was therefore more than adequate. At the pool bar there is very delicious gyros pita for 2,50 Euro and a large greek salad for 5€, very recommendable. Also the cold coffee ( frappé) for 2€ is very good. You can actually everything to the room write let, from the fresh orange juice to the hotel - very pleasant, need one not always money with you.

Because of the positive reviews what the staff's hospitality subject, we were rather disappointed. It was no one directly and friendly, but the waiters I would rather than objectively distant describe. Gabi, the hotel boss, than German a good contact person. The other understand at least all speak English good to very good. On complaints it was a, but only reluctantly respectively hesitant.

The pools are both rather small, but clean. You can also take a little swim, if you alone enjoy. At the back pool was a tile unattached on a large hole on the ground, the you could be better to solve. The loungers in the hotel area are free, rich however not for all of the guest. I guess there are maybe 15 chairs available. If they have already been reserved (very annoying, if nobody mood is, but already around half 10 everything is taken!) , you have to pay chairs on the beach use or on the floor are. In the hotel there are no animation and no child care, but that was clear to us, and so it should be. Accordingly are the majority of the guests young and older couples without children, too many German. Wifi is subject to a charge and not cheap. The calculator in the hotel was only for a fee internet enabled. Either should the costs significantly reduced or even completely be deleted. Lots of taverns in kavros offer free wi-fi-access.

The hotel complex general is nice and well maintained. The area nearby of the main building makes a stylish and worthy impression, the garden whereas works rather carelessly and getting a bit old. The pool bar could also once again somewhat effortless are, the chairs were partly rusty and worn. Missing cleanliness we could not find, it was cleaned daily and also the towels were on request changed. The bed sheet and the pillows (40 times 80 and comfortable) smelled always nice and fresh, so you feel more comfortable.

The hotel lies in kavros, a lying off village to georgioupolis. The distance from Heraklion airport is with a transfer bus about 2 hours. The beach is right next to the hotel and very attractive. 2 loungers included umbrella cost, Euro, there is a Raki-vouchers for 2 persons at the pool bar - a nice idea. The beach is clean, there are small terracotta -little bucket in the sand, so that hardly garbage can accumulate. The direct location at the new road was less beautiful, there drive cars, lorries and lots of buses with 90 kilometer per hour day and night. There is a supermarket shortly before the gas station, there one gets everything quite cheap. The taverns we didn't visit, for football fans are various games various loungers shown. There are hourly buses to Chania ( about 45 minutes) and Rethymnon ( about 20 minutes ) directly in front of the hotel from. Car rental company, there are several on the road opposite, also europcar.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Child care or playground

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

5.0