Grand Ella Motel(0 stars)

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Average rating

2.3/6

4 hotel reviews

    Rating by categories

  • Hotel in general
    1.3
  • Room
    2.3
  • Service
    3.3
  • Location
    3.4
  • Food and Drinks
    2.0
  • Sport & entertain
    0.0
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2 hotel reviews in Englishsorted by travel date
Sebastian
Disaster, in any case alternative book!

  • 2.9 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • May 2012
The hotel was through and through dirty, a few example: towels gray, worn, uebelriechend, pillows dark yellow with undefinable stains, bathroom great dirty - everywhere mold, fridge for years not cleaned, cobwebs everywhere, dishes and cutlery only after overcoming usable, furniture worn door to shower does not, so bathroom after showering underwater. On our complaint was a different room superficially cleaned and the pillows exchanged otherwise everything idem. Bay just what other, there are so many wonderful hotels in Sri Lanka! read more
  • Room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Hotel
    1.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Franz
Motel in one dream location outside of the city archived

  • 4.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2010
The motel Ella is located outside the city in a very quiet area with a beautiful panorama view of the countryside. The rooms are nice spacious, the bathroom too. The food was good and plentiful, for a round trip we can stop this motel recommend. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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