Hotel Riu Merengue Village (4 stars)

Bahia de Maimón Puerto Plata Show map

Average rating

736 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    4.9
  • Service
    5.3
  • Location
    4.8
  • Food and Drinks
    4.9
  • Sport & entertain
    5.0
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144 hotel reviews in Englishsorted by travel date
Gerd & Ingrid
Binge drinking and sleep deprivation by young canadians
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Area very strong of canadian short-stay tourists busy, the to celebrate and all inclusive until the last drop of the minibar savor. Unfortunately it is not organized this night owls of those separated to accommodate. An immediate complaint was only after 10 days, by moving in the quiet part the hotel, done. It was only a night's sleep to think. On complaints by much pressure received, what a lot of time and it was annoying. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Ingrid
Riu hotel was good! Never again!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Respect for risk room 116 avoid, black mold over the bed and the bettleuchte. Was only above gepinselt. A guest of the profession painter is, we realized. Trifels the whole two weeks not cleaned. Counter in the closet about 1 centimeter thick layer of dust. This is not a Riu hotel more, should be 2 stars to be taken. On the day of departure we had to at 12 noon the room leave and have no extension received, and the, where we only in the evening at 20 o'clock of the bus picked up. Allegedly written off everything. Should normally ... for a Riu hotel automatically be there. At night we to showers rooms get, and the first four rooms were totally dirty in the bathroom. Staff was kind. If you want a notebook has, for 90 minutes free daily log in. Connection only in the reception area. Need your internet explorer. Many canadians the very much noise have caused. Evening entertainment boring, neighboring hotel better. Food was good. Only the whole food was a bit carelessly prepared, especially the dessert. The eye eats as well known also. Beach clean, very many pool chairs were defect. Pool area was alright. Tip: if you have for this hotel decides, should necessarily for the return flight, if there is a red eye flight is, in the travel agency one night longer book, so that your room was to use can. The day to pick up long, and as already described, one got no extension. We will not Riu hotel book any more than. read more
  • Room
    2.0

    Size of the room was alright. Only the cleanliness (as in general described) very bad. Room 116 avoid or the ceiling over the bed (black mold) upgrades, whether in state has been set. As well as the dust in the counter in the closet removed. Mini bar was available with plenty of drinks. Air conditioning leaves to be desired.

  • Gastronomy
    5.0

    In the main restaurant at the buffet the dishes carelessly displayed. In front of the coffee machine, the broth. All vending machines unclean. Riu? Food in general good. Staff nice.

  • Service
    3.0

    Thick dust on the closet on the counter. Trifels two weeks not cleaned. Room cleaning in general very bad.

  • Sport & Entertainment
    3.0

    Chairs at the beach nearly all broken. Pool area alright. Evening entertainment boring, neighboring hotel better.

  • Hotel
    3.0

    Respect for risk : room 116 avoid, black mold over the bed and the bettleuchte. Was only above gepinselt. A guest of the profession painter is, we realized. Trifels the whole two weeks not cleaned. Counter in the closet about 1 centimeter thick layer of dust. This is not a Riu hotel more, should be 2 stars to be taken. On the day of departure we had to at 12 noon the room leave and have no extension received, and the, where we only in the evening at 20 o'clock of the bus picked up. Allegedly written off everything. Should normally for a Riu hotel automatically be there. At night we to showers rooms get, and the first four rooms were totally dirty in the bathroom. Staff was kind. If you want a notebook has, for 90 minutes free daily log in. Connection only in the reception area. Need your internet explorer. Many canadians the very much noise have caused. Evening entertainment boring, neighboring hotel better. Food was good. Only the whole food was a bit carelessly prepared, especially the dessert. The eye eats as well known also. Beach clean, very many pool chairs were defect. Pool area was alright. Tip: if you have for this hotel decides, should necessarily for the return flight, if there is a red eye flight is, in the travel agency one night longer book, so that your room was to use can. The day to pick up long, and as already described, one got no extension. We will not Riu hotel book any more than.

  • Location
    4.0

    At the beach located. The ocean was very restless, snorkeling was not possible. Trips expensive. Shopping in the Karibik street, you should definitely bargain.

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Birgit
Could be improved
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
The hotel in general was very nice. Beautiful palmengarten. As you the other hotels or area with use, it is always on the way. The rooms are big enough. Unfortunately, it was already. There was no hair dryer in the room. For some maybe not of importance, for me already. Hello? Five star! The beds we just had to austauchen leave! The were completely storied or moldy. Smell also. After the bettenwechsel was not any longer so much floor by the bed, but i wonder why i constantly small terribly itchy spot had! The was actually bed bugs. Great, i ... thought. So what must not be! Like other already wrote everything is very old. We really liked the food. Was always something delicious. The beach is also wonderful. Because of the very many palm trees there is always a get shade. Of course also here everything with some tip faster. Do nothing. There are mainly canadians in the hotel. They whole day with their mocks around and drink. Ok long speech short sinn'für us not once again. A shame, since the complex very nice is. read more
  • Room
    3.0

    Klimmanlage worked only in the afternoon. Well, they were actually anyway most of the time at the beach or better on the way. Mini bar was okay. The cleaning ladies gave itself trouble correctly. The didn't simply! Balcony was beautifully large.

  • Gastronomy
    4.0

    The restaurant was always clean. One came only as for a rapid release. A bit impersonal.

  • Service
    5.0

    The staff was always very friendly. No matter where.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    The hotel in general was very nice. Beautiful palmengarten. As you the other hotels or area with use, it is always on the way. The rooms are big enough. Unfortunately, it was already. There was no hair dryer in the room. For some maybe not of importance, for me already. Hello? Five star! The beds we just had to austauchen leave! The were completely storied or moldy. Smell also. After the bettenwechsel was not any longer so much floor by the bed, but i wonder why i constantly small terribly itchy spot had! The was actually bed bugs. Great, i thought. So what must not be! Like other already wrote everything is very old. We really liked the food. Was always something delicious. The beach is also wonderful. Because of the very many palm trees there is always a get shade. Of course also here everything with some tip faster. Do nothing. There are mainly canadians in the hotel. They whole day with their mocks around and drink. Ok long speech short sinn'für us not once again. A shame, since the complex very nice is.

  • Location
    5.0

    To the airport it is 40 minutes. For shopping one has the karibiche street. Know a shop know all! To the beach you yes formal. Was good.

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Hanson
All great. Nice people. Okay food
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
It was a great vacation. The beach is ok. It can without shoes enter! Staff are very friendly. Room were every day cleaned. Trip to the whales was wonderful included Bacardi Insel. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
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Michael
Relaxing vacation with little faults
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
Overall the hotel is recommendable. The furniture has already gotten a bit old. The cleanliness in the hotel and the room was good. The food variety in the buffet restaurant could varied arranged, as it is every two days. But you will find everyday something delicious to eat. In the all in all were the employees concerned to fulfill every wish. The evening entertainment was to our taste very boring. The travel guide of 1.2 fly & TUI locally has no very motivated impression leave. It was only on the sales of excursions carefully. Your comments on the trips ... were there however not the facts. Not recommendable the trip to the ' bacardinsel and the visit of the water fall el limon '. Completely overpriced and a pure mass processing! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Patrik
Gorgeous vacation?
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Have to say, really am positively surprised. The people from the hotel were extremely friendly really great. Hotel was also very nice, old but nice. What i found it a shame the food what good in terms of taste but there was always the same. And the beach did not please me, because there are too many seaweed and too many leaves of palm trees. I would say that it really nice is in this hotel and also in this place. But who a dream holiday i would not recommend it. However as normal holiday it was enough perfectly. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Ina & Simone
Great vacation, with all the bells and whistles!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • December 2012
It was a great vacation, you always remembers. The beach was beautiful, however the sea was very busy, because often times violently rained. Otherwise, we much experienced and many beautiful day trips. Of course, there is also small faults here and there, but where so lots of people the entire year and leave It is not enough. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Andreas
Good price/performance ratio, somewhat dated hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Large hotel complex, with three individual area for free use. Well-kept, even if outdated area. The hotel Merengue village was only starting from 20 december available, what a room change during the stay meant. Many families or groups, mainly english/french speaking. read more
  • Room
    5.0

    Room well equipped, double room with 2 wide (1, 40 meters) beds (box spring). Minibar is 2 times weekly filled, for some tourists it is perhaps important, that despite all inclusive also in the minibar 4 gal alcohol in the room are available! Bathroom with bathtub/shower functional, for women: here there is no hair dryer!

  • Gastronomy
    4.0

    3 restaurants and 3 snack bars, the in the evening the specialty restaurants (italian/steak house) converted. Specialty restaurants only after reservation usable, fast. In the main restaurant occasionally very full to the rush at, atmosphere sometimes rather cafeteria-moderate. The offer for local and european/western meals were sufficient, although little varied. It left the buffet on christmas eve nothing to be desired, delicious with many delicious treats. Why not often so? The cleanliness: good, but not always managed.

  • Service
    4.0

    The staff is generally english, little german was understood. The waiters were always friendly, were but also in my opinion on manned, so that they were not lots to do had, since as mentioned above the complex partly still in a deep slumber. Hygienic seemed although was the constant request to the händedesinfizieren, especially for the restaurant to be, however the room was in the 'newly opened' Merengue village still and during the entire stay with stains from the previous polluted (tiles in the bathroom). So the room cleaning was a drawback.

  • Sport & Entertainment
    5.0

    Animation team was always at work, in the body of the hotel very good evening entertainment with professinellem entertainment. There were at any time of the day at the pool and the beach enough sunbeds available, to dress at both locations.

  • Hotel
    4.0

    Large hotel complex, with three individual area for free use. Well-kept, even if outdated area. The hotel Merengue village was only starting from 20 december available, what a room change during the stay meant. Many families or groups, mainly english/french speaking.

  • Location
    4.0

    Beach directly at the wrap-around promenade. Shopping only in the hotel's caribbean road/right on main hotel Merengue. Airport transfer was about 40 minutes, thus tolerable. To the next town about 1.5-2 kilometer, but there are in the town nothing special to discover, only a few straßentrinkhallen.

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Veronika
Placed in the not booked Merengue garden
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We have also the RIU Merengue village in time and got at night after elfstündigem flight without information a envelope with keys into your hand pressed and were looking for alone and helpless not identifiable signs our accommodation in the big area. The welcome on the next day we were not informed, that we in the fair main RIU Merengue garden were accommodated. All guests, which the RIU Merengue village had, were without comment in the larger Merengue garden unit. This hotel so cramped, that we on the day of departure, the by the travel agents offered extension of the ... room to 6 hours a '10 Dollar, was not possible. So we all had to 12:00 a. m. to the pick-up at 20:00 o'clock in warm clothes on the complex persevere. Offered from the reception for all a shower possibility in a room is at the end the big area. We chose to have it, us in the toilet to move. Frazit in 10 years holiday in the cathedral. Republic worst service by the hotel management! There are much better hotel areas. read more
  • Room
    3.0

    The room big, but old. Tv: older model. The hair dryer was improper to half open socket appropriate.

  • Gastronomy
    4.0

    The food typical for the country. Präsitation : very clean Dessert buffet: gegenüben other hotels very small stocked.

  • Service
    5.0

    Maid service very friendly, the cleaning tidy. The waiters also very friendly and in a good mood. Repair on save immediately carried out. Conclusion: the slightest are the best!

  • Sport & Entertainment
    0
  • Hotel
    2.0

    We have also the RIU Merengue village in time and got at night after elfstündigem flight without information a envelope with keys into your hand pressed and were looking for alone and helpless not identifiable signs our accommodation in the big area. The welcome on the next day we were not informed, that we in the fair main RIU Merengue garden were accommodated. All guests, which the RIU Merengue village had, were without comment in the larger Merengue garden unit. This hotel so cramped, that we on the day of departure, the by the travel agents offered extension of the room to 6 hours a '10 Dollar, was not possible. So we all had to 12:00 a. m. to the pick-up at 20:00 o'clock in warm clothes on the complex persevere. Offered from the reception for all a shower possibility in a room is at the end the big area. We chose to have it, us in the toilet to move. Frazit : in 10 years holiday in the cathedral. Republic worst service by the hotel management! There are much better hotel areas.

  • Location
    4.0

    We can not describe, as we despite our booking Merengue garden at the far end of building were.

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Rolf & Inge
Hotel Merengue? Stay away!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The allocation of 5 (five) stars can only under solid corruption takes place. In the restaurant conditions as in a cafeteria of a großbetriebes. Staples like rice, pasta, potatoes ( fries) i get any guest house. The offered meat if chicken from the oven-would have but also Dog or rat can be. Indefinable. Desserts: jelly, semolina porridge, dry biscuits, plantains. All together in the hotel a chaotic atmosphere as at the fairground. / narrow beach, steeply shelving shore - absolutely unsuitable for children. Shops limited to numerous souvenir stores which anyway all the same offer. For christmas/ new year's eve ... were about 2000 (two thousand ) russians in the hotel. Foreign languages skills directly nothing. Of course these reception arrogance as you worldwide finds. We remember us reluctant to this hotel and this vacation and would not for a steal times by accident. read more
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.3
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    1.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    2.0
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Michael
Unfortunately and this hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
It is unfortunately the this hotel under compulsion is, for a Riu not worthy. The staff the village is great, even though they know that the village in march again closes. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Detlef
Wonderful relaxed and relaxing vacation!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Gladly anytime again, we were already second time and it could be that we in the 3. once again here! The best are the great excursions of extra tours with Andreas. If you want a time with him wa R bay never again with the tour operator. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
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Tilo
Repeat offender
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
I was for the 3. time in this hotel ( the first two times in the former Riu Mambo)... That speaks for itself. . By delaying the flight i had the (dubious) pleasure, an extension night in Barcelo in Puerto Plata to spend. First afterwards i was clear, as motivated and committed the staff inside the Riu hotels are... The grounds of the Riu hotels have already gotten a bit old, but constantly top maintained... A return is very probably... read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Alex
Was a really beautiful vacation!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The bungalows and the garden were very nice and tidy. The rooms big enough. One noticed merely the bathroom, that it already somewhat older was. However in any case absolutely clean. Somewhat a pity I think, that you have a 24 hours all inclusive bay and brzahlt, but the bars then in the private hotel at o'clock close. There is however the possibility to the Riu next door to go. Who here nothing to eat, this was not to help;-) We found the offer mostly quite largely and also relatively well. read more
  • Room
    5.0

    Size of the room was really good. Beds nice and big. Always clean. One noticed only, it already somewhat older is. ( especially at bureaus and closet) Air conditioning worked without any problems, exactly the fan. Balcony with chairs and table. Safe free of charge available. Mini bar great. Regularly refilled.

  • Gastronomy
    6.0

    The' normal' restaurant food, or for the Italian respectively the steakhouse a table reserve. We were with the food very satisfied. Especially great were the fresh früchtedrinks the morning prepared! Delicious! Bars there were also enough!

  • Service
    6.0

    The staff were very friendly and always accommodating. There was always a ansprechpatner the helped. The rooms were cleaned daily and the mini bar every 2 days refilled.

  • Sport & Entertainment
    5.0

    Who animation wanted, the this could have. The nice crew has itself daily really hard. If you-as we were-better more peace wanted, could be at the quieter beach and had absolute peace. We have of the entertainment nothing received. Evenings there was always a program, what also was always good, The pool was now definitely not the best, but you could also at the pools the other two Riu hotels put. Loungers there was more like enough. Partly with slight drawbacks, but it is no wonder as the vacationers with them. Sun screen you don't need, there are enough palms :-D The beach was regularly and thoroughly cleaned. Here there is absolutely nothing to moan about!

  • Hotel
    5.0

    The bungalows and the garden were very nice and tidy. The rooms big enough. One noticed merely the bathroom, that it already somewhat older was. However in any case absolutely clean. Somewhat a pity I think, that you have a 24 hours all inclusive bay and brzahlt, but the bars then in the private hotel at o'clock close. There is however the possibility to the Riu next door to go. Who here nothing to eat, this was not to help;-) We found the offer mostly quite largely and also relatively well.

  • Location
    5.0

    Was really great the beach. There is nothing to complain about there. However out of the hotel and simply somewhere to go was not really possible. Here you had to already with the taxi or bus go.

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Kornelia
Our great holiday
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
We all really enjoyed it. A negative point for us were the spätilitätenrestaurants. The steaks were totally bad. After a complaint the director we have a attempt, the unfortunately was not much better. But since the food in the restaurant for us delicious was, we always something delicious found. We would love to next year again return. It is simply relaxing and entertaining, as you from all 3 hotels can select. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Karl-Heinz
Vacation in the wrong hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We had hotel merenge village, but in the hotel merenge accommodated. The booked hotel is since 8 money closed. The food left in this house much to be desired, the staff were very friendly. In the whole complex has the standard of a Riu hotels not achieved. The chairs at the pool were very good, against at the beach 70% broken. The service was good, more often were at the beach drinks serves. The hotel was at this time only 40% full, therefore the food was not very good. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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Rüdiger
Very nice hotel, perfect beach
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Already somewhat older, but very well maintained. Pool not so great. You need however also not. Beach and water were great. read more
  • Room
    5.0

    The size of the rooms was for three persons completely satisfactory. The balcony very big. The mini bar was refilled every two days, and with water, beer, Gin Tonic, Cola, Cola light, rum, whiskey and Brandy. And all this for free. Air conditioning was stufenls adjustable. There the complex already somewhat older is, saw the bathrooms of course, a bit worn out. But that was already reasonable.

  • Gastronomy
    4.0

    The only not so good the food was. As I am from Riu hotels other used to. The service was but great. Sometimes there were 2 days consecutive same food. Fish there was almost not at all. But often mexican. A absolute plus were the freshly squeezed juices for breakfast. There was fresh bananas shake, mango shake, melons shake and more. Great.

  • Service
    5.0

    Staff were always friendly and concerned. German also spoken. Rooms were always clean.

  • Sport & Entertainment
    4.0

    Entertainment was excellent. And that someone, the better at the beach and read, or country and people want to discover. Loungers on the beach, there was more than enough. The pool was too small and carelessly built. Otherwise blendeten the white walls enormous.

  • Hotel
    5.0

    Already somewhat older, but very well maintained. Pool not so great. You need however also not. Beach and water were great.

  • Location
    5.0

    Everything more or less centrally located. Tours by bus, shopping with the taxi or bus. Distance to the next site by car circa 10 minutes

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Mario
Busy very hard
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2012
In this travel time a absolutely reasonably priced vacation. Whom the long flight don't mind, is there better served as in Europa. Staff of the gardener until the maids tried very hard. Everywhere is very clean. Especially to the meal times are internal controls normal. Accordingly it looks always tidy. The food is varied and of the quality of a high standard. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Frank
A super beach vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2012
A very nice Riu-hotel with really pleasant staff. Rooms are very nice, decor already getting old. But it is constantly being renovated and renewed. Loungers are there without end! read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Birgit
Great holiday
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • April 2012
A very well maintained hotel staff very accommodating. Excursions were very varied. Native one sat taxi offer in German excursions at. Very recommendable, are reasonably priced than from the tour company. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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