Hotel One&Only Royal Mirage Dubai(6 stars)

Al Sufouh Road, Jumeirah Beach PO Box 37252 View on map

Average rating

24 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.8
  • Service
    5.5
  • Location
    5.1
  • Food and Drinks
    5.7
  • Sport & entertain
    5.5
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55 hotel reviews for undefinedsorted by travel date
Michelle
A week in Dubai
  • Recommended hotel
  • Friends
  • City break
  • April 2014
Very nice holiday hotel Huge pool So many restaurants to choose from, with many types of food , just make sure to book your table in advance But a bit far from Dubai center The spa is beautiful with a great hammam read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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S.W.
Service is very much!
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • March 2014
If you're looking for good quality and great service is here correct one. The high cost of internet in the room for negative a hotel of such category read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
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Lulwa
One thousand and one nights ambiance!
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2014
From the first minute we stepped in, we were surrounded by smiley and very cooperative staff.Checking in was done in mere minutes while i was seated in a very nice outdoor lounge where i was served promptly a welcoming drink. There are a number of very nice eating outlets ranging from formal to casual restaurants, bars, and lounges scattered through out the three buildings and their beautiful gardens and beach area. Its worth mentioning that while on holiday, my daughter fell ill. I have never experienced in any hotel anywhere a more involved, assisting, compassionate staff. The doctor was ... called in promptly escorted to our room by two staff members who waited at the door for hours in case we or the doctor needed anything.House keeping responded immediately with our requests of things like fresh towels, linen, cleaning the bathroom.etc. Room service was just as prompt and cooperative with preparing certain foods not on the menu. An ambulance was requested the next morning whose personnel was escorted to our room by the duty manager to take my daughter to the hospital. Calls were made and arrangements were taken care of on our behalf.After my daughter recuperated, a private car was sent from the hotel to bring my daughter back to the hotel where the duty manager was standing with me at the door to receive her. A very nice bouqqet of flowers with a get well note was waiting for us in the room. Every effort was made to extend our stay while keeping us in the same room although the hotel was fully booked. Thank you Royal Mirrage! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Karin & Norbert
One & only a better family hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2013
Hotel of delux class in the moroccan style. Rooms are large (about 45 square meter) in a tasteful, rustic quality. Large bathroom. Very clean with (almost) all amenities, good kitchen also in the buffet area and a very well-kept, hotel's, snow-white beach at the foot of the jumeira palm supplies. The hotel is more like a family hotel, even though the possibilities for children but are reduced. But surely no 6 *, but a 5 star hotel read hotel review
  • Room
    5.0

    4 story reihengebäude with a nice view of the garden. Room moroccan design with safe, great bed, and smaller balcony. All in all pleasant, although very dark.

  • Gastronomy
    5.0

    Nice, clean buffet with a ausrteichenden food, particularly well seasoned and with daily very similar choice. Still quite good. Prices for drinks at food wasn't quite cheap. Isolated pushy service. The evening solo entertainer (old 80. songs, but with gitarrenbegleitung well done). Please note: at the entrance to the buffet it gives on the right of the counter, the freshly squeezed juices - otherwise good concentrates. On the gesamtgelände, restaurants, extensive be used.

  • Service
    5.0

    Service, front desk and the friendliness of the staff good with small stolperern in the reliability. Also with complaints. But we survived it. German is not spoken. To be highlighted is the great drinks with constant water would have (freezing!) On the beach and pool!

  • Sport & Leisure
    5.0

    2 pools with great beach chairs and at the beach sufficient couches with schirmwen, seawater was very warm. Otherwise no eye-catching deals, except nursery.

  • Hotel
    5.0

    Hotel of delux class in the moroccan style. Rooms are large (about 45 square meter) in a tasteful, rustic quality. Large bathroom. Very clean with (almost) all amenities, good kitchen also in the buffet area and a very well-kept, hotel's, snow-white beach at the foot of the jumeira palm supplies. The hotel is more like a family hotel, even though the possibilities for children but are reduced. But surely no 6 *, but a 5 star hotel

  • Location
    5.0

    The grounds (3 associated and unobstructed spaces with many restaurant options) is located at the foot of the jumeira palm, and this only buildings to see. On a side the not audible highway, on the other side a great, very spacious white sandy beach. All interesting attractions (Atlantis on the palm - shuttle service of the hotel one & only, Emirates Mall, khalifa and Dubai Mall) are simply with the budget taxis to reach. Because nobody in the emirates to foot with temperatures of 40 degrees. Otherwise in the immediate vicinity not much to do - see the temperatures.

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Daniel
All around recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2013
All in all a great choice for those looking to relax. As all one & only resorts is also a very high standards. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
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Kai-Uwe
Just go there and experience!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
To our next dubaitrip we chose a beach hotel at jumeirahbeach in Dubai and a Again (after royal Meridien and Hilton) not disappointed! The Royal Mirage distinguishes itself through its manageable size (only 5 eatgen!), number of rooms and the central location On jumeirahbeach from. Its 3 complex 'arabian court, residence and spa and palace' offer for every claim and persönöichkeit a suitable atmosphere. To be highlighted here is the unique 'arabian court' with its magnificent traditional facilities, such as there is in Dubai to be matched! The other two complex are your worth 5 stars and a high-quality stay ... worth it! Especially the unglaublic beautiful garden we have in Dubai not yet experienced! The hygiene is as with all other beach hotels on alerhöchstem level! Wi-fi is available at a Small fee hour day or weekly bookable. The types of people are of course in Dubai international with the amtsprache english, german at the front desk (max) spoken! read hotel review
  • Room
    6.0

    The double rooms at the palace are with about 45 square meters are sufficiently large and offer all the comfort of a 5 star hotel in Dubai - the air conditioning is super efficient (at night you could not turn off!) And cold is actually so cold, like we it never at Dubai experienced (also in the pool)! The bathroom is of course without any doubt and Facilities (2 commodes-separate toilet-shower with wonderful rainshowerkopf -storage without end-top Amenities without end- riesenhandtücher in 4 up copy and so on)

  • Gastronomy
    6.0

    Dining options at the palace is on top level and comparable to the top hotels in the emirates, as well as The Emirates Palace! Especially in the ' olives' restaurant is the breakfast and dinner buffet tasted and quality at best satisfactory-especially the grandiose bread warm dishes and desserts for all meals is Dubai not again to find! Where for breakfast there are already beef fillet on stewed onions? From the rest of the offer not to mention! The cuisine is international and also nationaltypically laid out and for every (also the vegetarians like I) always something for everyone! The cleanliness of the hotel was perfect-in the outdoor area by massive birds and krähenbesatz be careful, as this uninhibited the tables and for example the milk and cups drank-the was left behind by the birds in the entire outdoor area (especially pool chairs and chairs) was unfortunately partly already borderline! Here, the management necessarily measures to improve-was our Only complaint in the hotel!

  • Service
    5.0

    The kindness and attention is as in almost all Top hotels in Dubai naturally perfect - one or another staff is-as everywhere in the world by a lack of motivation and lack of interest from (fell in palace unfortunately at the pool and beach area of the negative!) And must accept it?! The service is of course of the highest standard and our room boy was for a few dirhams baksheesh everything!

  • Sport & Leisure
    5.0

    The sports and entertainment is like all beach hotels of course world class and would the framework here explode-simply even test! The beach of Royal Mirage is the most beautiful and largest (over 1 kilometer!) And offers a cozy warm place for about 42 degrees in scahtten in may! The chairs and screens are great-but unfortunately due to massive Krähenaufkommen on the complex also very dirty! Here, the beach chairs have to be better cleaned or the birds Pass! The beach and pool design is great-the magnificent gardens facilities!

  • Hotel
    6.0

    To our next dubaitrip we chose a beach hotel at jumeirahbeach in Dubai and a Again (after royal Meridien and Hilton) not disappointed! The Royal Mirage distinguishes itself through its manageable size (only 5 eatgen!) , number of rooms and the central location On jumeirahbeach from. Its 3 complex 'arabian court, residence and spa and palace' offer for every claim and persönöichkeit a suitable atmosphere. To be highlighted here is the unique 'arabian court' with its magnificent traditional facilities, such as there is in Dubai to be matched! The other two complex are your worth 5 stars and a high-quality stay worth it! Especially the unglaublic beautiful garden we have in Dubai not yet experienced! The hygiene is as with all other beach hotels on alerhöchstem level! Wi-fi is available at a Small fee hour day or weekly bookable. The types of people are of course in Dubai international with the amtsprache english, german at the front desk (max) spoken!

  • Location
    6.0

    Location directly on the beach of course top with a view of the Burj Al Arab and Atlantis! To the airport one is in a half hour with the taxi/shuttle out-a metroanbindung directly in front of the hotel is currently in construction. To emrites mall is 3 times On the day a free shuttle bus and in Dubai Mall /burj khlalifa By taxi about 40 minutes (depending on traffic ) to the nearby located 'walk' or the glorious Dubai Marina there is in each case 3 minutes in a taxi or 20 to foot! Despite the direct location at the entrance to the palm, we have no problems here! Every friday held (in Dubai the sunday) Boots and jetskiterror in the jumeirahbucht must endure because the privileged den dubai just sow and goats what you have!

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Petra
Dream hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • May 2013
The fantastic location the hotel is worth 7 stars. Big cooled pool 28 degrees, 50 meters to the very beautiful sea 38 degrees. It is the whole day free water are also served. However alcohol very expensive -1 bottle of beer, mixed drinks 9€ read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Marina
Dream holiday in Dubai!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2013
Beautiful large room, superb ambience, seating area, large closet, lots of possibilities, in drawers or shelves things to accommodate. Very nice bathroom, also again plenty of opportunities, his personal beauty store. We had the half board and thus every evening a different restaurant met. We were very impressed, about the friendliness of all the staff. Guest structure was international. read hotel review
  • Room
    6.0

    Large rooms (deluxe), the facilities excellent, spacious, beautifully furnished with loving details, such as pictures, nice lighting. For us a completely perfect time. Bathroom oriental modern, beautiful and absolutely to enjoy!

  • Gastronomy
    6.0

    There are on the property 7 restaurants, which we all use (half-board). In the course of the morning, we have a table for the evening reserved, it always worked smoothly. Unfortunately, we could in our 4 days not all the restaurants to know. The restaurants, which we visited were all great! The moroccan restaurant has very much. Simply try out!

  • Service
    6.0

    As already mentioned, we were very impressed by the staff! Service is very important here! Whether a friendly 'good morning' -everywhere you will meet in a friendly staff! There was nothing to fault. The hotel mostly english was spoken, we met however max at the front desk know, the us on a day-to-day with small issues or language problems could help. Also thank you very much!

  • Sport & Leisure
    6.0

    We stayed in our vacation during the day the pool and then in the late evening after Dubai dangers. The pool is as i have already mentioned beautifully designed! There is absolutely nothing to fault. Perfect service!

  • Hotel
    6.0

    Beautiful large room, superb ambience, seating area, large closet, lots of possibilities, in drawers or shelves things to accommodate. Very nice bathroom, also again plenty of opportunities, his personal beauty store. We had the half board and thus every evening a different restaurant met. We were very impressed, about the friendliness of all the staff. Guest structure was international.

  • Location
    6.0

    Only few minutes on foot to the beach, the pool directly in front of our hotel is perfect. Quiet atmosphere, water in the pool was at 42 degrees accordingly chilled. Umbrellas were at any time to get, the staff care to his guests, sets blankets on the beach chairs, a small table and always chilled water, fruit skewers. Also for us the sunglasses cleaned-nice service from a super friendly staff! It was just to feel good. The hotel is located outside, a taxi is easy to get, that we also used several times have. We had a 'more expensive' taxi taken into account, we four hours by Dubai drove to all kinds of attractions! The communication with the driver took place in english and also that was a real experience!

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Hanne
Passer des vacances reposantes.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
L’Hôtel était très agréable et il y avait une ambiance sympathique, un large choix de cuisine dans les différents restaurants. Dans l'ensemble, notre séjour a été réussi, mais il y a eu quelques petits défauts (ex: la lumière de notre chambre ne fonctionnait pas très bien). read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Martin
The winter cold establishments
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • February 2013
Perfect hotel for relaxing, directly at the beach, clean, close to the Emirates Mall and Dubai City ( 15 minutes by taxi) gladly again read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Marco
The palace. The palace. The palace is the right name The pal
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The name of the hotel says it all. The name of the hotel says it all. The palace. The palace. We were 4 years ago once in this hotel and i have to say it is exactly the same as i did. We were 4 years ago once in this hotel and i have to say it is exactly the same as i did. Everything is clean and tidy kept. Everything is clean and tidy kept. The staff no matter where you good very friendly and helpful. The staff no matter where you good very friendly and helpful. The rooms ... are very clean and comfortably furnished and also not worn down. The rooms are very clean and comfortably furnished and also not worn down. The breakfast and dinner very good again. The breakfast and dinner very good again. A lunchtime snack at the pool bar also recommendable and not expensive. A lunchtime snack at the pool bar also recommendable and not expensive. We were already 7 times in Dubai but here is the most beautiful pool, the loungers with a soft cushion. We were already 7 times in Dubai but here is the most beautiful pool, the loungers with a soft cushion. The beach always clean and also enough chairs available. The beach always clean and also enough chairs available. You can always get free water to drink several times a day. You can always get free water to drink several times a day. Best time to travel is however march-may or september-november. Best time to travel is however march-may or september-november. We can only recommend the hotel it's all true. We can only recommend the hotel it's all true. For certain sometime again. For certain sometime again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Lars
Beach/shopping /sightseeing hotel.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2012
Very nice hotel, not too big and hence personal. Top is really the goldclub rooms with all its amenities including wine, drinks and snacks. read hotel review
  • Room
    5.0

    Beautiful, spacious rooms. The closet unfortunately a bit tight and i have stayed in thrill beds slept, but a subjective impression.

  • Gastronomy
    5.0

    Both buffet-style restaurant in the area are ok, but a bit more for atmosphere resituate (it echoed a little). The beach & grill restaurant offers very good quality and the staff is well trained and friendly. The location on the beach is very nice.

  • Service
    5.0

    All staff in the usually competent, but there are always differences between dedicated staff and less dedicated. Nevertheless the staff tried hard and friendly.

  • Sport & Leisure
    6.0

    Very beautiful well-kept pool area with the usual towel service, water, brillenreiniger, Beach with enough beach chairs and other amenities which were very comfortable.

  • Hotel
    6.0

    Very nice hotel, not too big and hence personal. Top is really the goldclub rooms with all its amenities including wine, drinks and snacks.

  • Location
    6.0

    Centrally located but still quiet, since the offshore garden area the traffic noise will be diminished. Everything is by taxi or rental car quickly reached (gnp. Mals, burj khalifa.)

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Katrien
The Palace: a real palace to relax
  • Recommended hotel
  • Families
  • Beach holiday
  • November 2012
Hotel gives you a nice feel. Try out their different restaurants, you can easily eat in the restaurant of The Palace and Royale Mirage (even these are 2 different hotels next to each other). At arrival, we could not immediately go to our room, which they stalled a bit. But later, they excused themselves for the misunderstanding. Staff is very helpfull and very friendly. Butlers in the hallway try to fullfill all your wishes. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Anke
Thousand & one night, unique
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
Thousand and one night, perfection from the front desk to the housekeeping and the staff in the restaurants. So much warm friendliness brought us every day to be amazed. A perfect hotel in all areas, first class restaurants with even those service. Every day -we were 3 nights there-we received a small surprise in the room, our travel agency had specified, that we honeymooners are. A dream, the unfortunately to 3 days to end had to go... read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Rachel
A dream vacation in dream hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Really a very nice hotel with great trained staff, the fulfilled every wish and a pampered, like for instance refreshment towels, sunglasses-plaster service and fruchtspiesschen by the pool. Very recommendable gold club, from 15 to 17 o'clock coffee and pastry,18-20 hours apèro with appetizers, wi-fi included! Are definitely go back! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
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Sabrina
Gorgeous hotel, also for families
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
Great hotel, very polite staff, great service and as we are now our first visit with a child (at the time of the trip 18 months old) say could, also unbelievably child-friendly. An absolutely perfect vacation! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Bernd
Makes you time?
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel is also for the discerning guest a very high quality hotel. Front desk, lobby, reception, restaurants have a luxurious ambience, in which you from the very first moment on feel welcome. The sunbeds at the pool and the beach are of an outstanding quality. We have never been so comfortable on a pool. read hotel review
  • Room
    5.0

    We had a completely normal rooms with 45 square meter surface. Certainly a suite is always something nice, but also the normal room is furnished to a very high standard. Especially worth mentioning is the beautiful rainforest shower and the large screen televisions, even the bundeslia live (signal of sky Germany) was transferred.

  • Gastronomy
    6.0

    The dinners are also for the fastidious palate a pleasure. Various restaurants offer completely different flavors. Unfortunately, we in our week not all of the restaurants (there are nine) managed. We included half board always offered a good choice, but mostly spoke us then the attractive individual menu, so that we then nevertheless à la carte meals. The half board will be applied, but for a nice meal for two with drinks we lay on average 100 €paid. But it was worth it. Very recommendable we found the beach restaurant, in a very posh style celebrities we found the service a bit hectic.

  • Service
    6.0

    Really friendly, always attentive. Expresses a desire to any employee, worries this completely around the solution. Soft drinks by the pool with free water or all other, what your heart desires. What we also particularly pleased: every staff member always had a friendly smile for the guest.

  • Sport & Leisure
    5.0

    Top equipped gym. Pleasant air-conditioned, also for europeans not too strongly cooled. To the topic pool i refer to my comments under hotel in general. Very nice hotel, fantastic beach chairs.

  • Hotel
    6.0

    The hotel is also for the discerning guest a very high quality hotel. Front desk, lobby, reception, restaurants have a luxurious ambience, in which you from the very first moment on feel welcome. The sunbeds at the pool and the beach are of an outstanding quality. We have never been so comfortable on a pool.

  • Location
    5.0

    A few minutes by taxi from burj khalifa directly at the palm jumeira. The three interconnected one & only hotels have rd. One kilometer private beach. The views of the palm jumeira is during the day and after dark fantastic.

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Harald
Arabic great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Wundesschönes in Arab style kept hotel. Service and the friendliness of the staff was very good. Particularly the chef Shign and Kellerin dad felt For the food fulfilled all expectations, thank you very much for this. The location is directly at the beach and the parking garage within sight That didn't disturb at all. It would be Wi-Fi in the hotel! We are definitely coming again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Markus
Dubai 2012
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Very nice well-maintained hotel at the foot of the 'palm jumeirah', with mixed guest structure (german, austrian, russian, english and so on) and nearby the 'Dubai Marina' and ' mediacity' We had the half board in the 'arabian court', where the rooms according to the information of the front desk staff were a bit larger than in the other both hotel areas. Use however, you can the whole area. read hotel review
  • Room
    5.0

    Relatively large, with everything that you need. The furnishing is fairly simple and (as in the entire building) in the arabic style. Large shower and separate bathtub. Tv with many english channels and also 3 german channels. From the balcony from actually quite all rooms garden view (perhaps some sea view)

  • Gastronomy
    6.0

    Wide selection of restaurants (2 buffet-style restaurant, several à la carte restaurant - there is however a reservation is required) During a visit of a non the half board included restaurants a 100 dh credited. Also several bars and lounges (including the currently most popular disco dubai's ' kasbar' and the very recommendable 'rooftop bar ', with a great view) The restaurants differ, of course, in their orientation, the buffet-style restaurant (a rather mediterranean, the other offers arabic and rather central european cuisine)

  • Service
    5.0

    The staff are consistently friendly and helpful. It is partly (definitely at the front desk) also speak german. Also the cleaning staff is very friendly and helpful. Only the pool boys are sometimes somewhat unmotivated (actually is by the pool regularly free cold water serves, it sometimes takes but a bit longer, you can but also even which catch up.) Also by the pool times fruit skewers served.

  • Sport & Leisure
    5.0

    The pools are very well maintained and quiet (there are 3 main pool, which could all be used). Only the largest pool it can sometimes louder (as more people). If any sports activities are planned there is the pool boys asked him politely, whether you wanted to take part (without to be annoying). From the beach one has unfortunately constantly any construction sites on the palm in the view, also is just right next to the hotel a garage was hoisted, the views of the Burj Al Arab and nothing special attractive. Construction noise was the whole day none heard.

  • Hotel
    6.0

    Very nice well-maintained hotel at the foot of the 'palm jumeirah', with mixed guest structure (german, austrian, russian, english and so on) and nearby the 'Dubai Marina' and ' mediacity' We had the half board in the 'arabian court', where the rooms according to the information of the front desk staff were a bit larger than in the other both hotel areas. Use however, you can the whole area.

  • Location
    5.0

    Hoteileigener beach and beautiful garden area is available, to Mall of the Emirates and aquaventurepark drove several times daily a free shuttle bus (distance is approximately 20 minutes). But was in front of the hotel construction site, so you can really every time to go a taxi (i) had. In the rush hour (from about 16:00 to 18:30) can already times 20 minutes. In spite of the lots of construction works nearby was but no noise to hear!

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Susanne
Wonderful - Palace 1001 Nacht
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Wonderful hotel, wonderful garden area with a pool, beach very clean, however no view of the free sea, but on the palm and construction cranes, staff are very friendly, however partly service at the pool not very attentive. Excellent food in all restaurants. Atmosphere calm and pleasant, hardly any children, no animation or similar definitely recommendable. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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