Hotel Esplanade Resort & Spa(4 stars)

Seestraße 49 15526 Bad Saarow Show map

Average rating

283 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.4
  • Service
    5.3
  • Location
    5.2
  • Food and Drinks
    5.1
  • Sport & entertain
    5.4
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200 hotel reviews in Englishsorted by travel date
Petra
It would only without half board book
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • February 2013
Wellness area was very crowded, the relaxing loungers reserved with towels. The variety of food left nothing to the imagination. There were daily parking fees will be charged, i thought that was inappropriate. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Jan
Great! Rarely so well eaten and relaxed!
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • January 2013
We were very gladly in the Esplanade and this time at the winzerabend of the wine-growing estate artists have 5-course menu participate. I have to say i spent a long not such a delicious evening in terms of wine and food experience. There was only cancer and shrimp as a starter, trüffelschaumsuppe, fish, beef filet and dessert to melt away. The wine was also excellent. A big compliment to service and kitchen. Before the meal in the warm outside pool relaxed, a round sauna and after eating it further at the bar. My conclusion: the hotel has us once again ... demonstrated how fast you relax and can relax. We will come back soon, thanks! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Diana
Wonderful wellness hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • January 2013
We are already the 2. time here traveling for a beautiful relaxing time out with wellness program, kiddies, massages and walking for the soul. The hotel is for each age group - mainly for relaxation-searching... The breakfast buffet hardly a wish goes unfulfilled - the restaurants we have during dinner rather disappointed. A tip is the nearby within walking distance reachable restaurant 'sea star' Especially the pasta dishes are delicious and salads a delight read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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André
Unfortunately no hotel for relaxing
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
We wanted here after new year's eve 3 days and had the medium-sized double room relax booked. The staff at the check-in was very friendly and helpful. Our room was quite small, especially if you think, i have the medium size had booked. The room furnishing was good. The problem was, that the rooms very poorly soundproofed are! We could on both sides listen, how the neighbours talk and you heard every flush and the shower. Of which one was of course morning around 7.30 woken up, really great. In the breakfast room was not even one table still ... free, we got the last 2. table, the 4 people after us had certainly 10 minutes wait. By the mass, it was at the buffet naturally very full. The breakfast was overall good, a nice selection of everything, what one with a 4 star hotel expected. The spa area was after the breakfast of course totally overcrowded, in the relaxation area, there was no more couch free. The hotel seems for the large number of guests not to be designed, neither for breakfast in the spa. Whoever wanted to relax, you should this hotel not book, especially if one evening in the room wants to have his peace. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
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Beatrice
Nice comfortable hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2012
Very beautiful hotel right on the lake. In the winter to be comfortable. Great fireplace in the lobby. Bar evenings with live music. Huge room. Massages must long be booked in advance. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Angelika
Only mass processing, but expensive
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
That was one time my favorite hotel. In almost all areas to the detriment of the quality saved, which for a hotel this price range is not acceptable. Particularly annoying the qualitätsabstriche at the breakfast buffet, that now stands at just below average is. The 'freshly pressed' called orange juice in my opinion a detour through the freezer made. Our package included a buffett, that of such poor quality, we really angry-i guess until today, that it is frozen goods concerned. All desserts were misshapen, were but nevertheless the guest sick. The caféangebot is now in full swing before the ... bar at the elevators presented. Actually everything is, what particularly and was canceled, saved and left (very) expensive dutzendware. Actually very nice wellness area is instandsetzungsbedürtig. He is strong crush also simply overloads. The appliances are still great, but the prices are increased. I the hotel can not recommend. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ingeborg
Ideal for a short relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • November 2012
Very dog-friendly hotel with beautiful spa area, directly on the lake. Good restaurants. Minus: high fee to the outside parking lot. Dealing with complaints (our room door was not locked, battery change took over 2 hours, at the reception we were treated, as though we were stupid). In the salt-water pool, children play around. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Christian
Great wellness hotel with little faults
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
Beautifully located and versatile wellness -hotel. Especially in the run up to christmas very recommendable. Only no weaknesses in the sauna-area (only a few treatments, furthermore partly subject to a charge), a very modest sports program and canteens -restaurant atmosphere silberberg are to complain about. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Nora
Hotel Esplanade asks children to cash
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • November 2012
We visit the hotel now for over 8. years. The value for money was so far good. Since august this year must children from two and a half years extra charge of 44,- a night are charged. Since i question: why? As the Esplanade has ever family-friendly hotel was, i am amazed, of course, this renewal. Should the families with children stay away? Is the idea of the child-friendly hotel? Where you but the emphasis on wellness and not on business in the east of germany finds. Or is the manager, if so many families come, then is also ... pay. Us and other patrons the hotel has Esplanade lost. The also in Bad Saarow lying Arosa offers more for a little more money, oh no, so well not anymore. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Ramona & Christian
Beautiful wellness hotel for everyone
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
Really beautiful, modern designed hotel for every age group. The hotel actually nothing to be desired, however, unfortunately there are also here, as everywhere, the guests, the it was just not be treated like royalty, after flaws the means to search for and are artificially upset. I mean especially our dear retirees, with its surplus time just simply nothing better start know. You begin in the morning trumpets at the breakfast buffet with other pensioners exchange and over every mote in the room upset. The spoils a morning already good mood and unfortunately were at the time many of you ... here. Please do not from reviews of such tourists let this put you off, they are really redundant and superfluous. read more
  • Room
    6.0

    The rooms are wonderful and very decorated up to date. They were also very clean. We had in our shower was a patch in the corner, where the silicone darker was, so a recognition of mold, but honestly, where there is the not. One knows it from at home but, as long as the do not get out of hand and the mold formally starts custom i really don't get worket up. It was really not worth mentioning.

  • Gastronomy
    5.0

    There are two restaurants. Once somewhat more elevated with exclusive food, once local cuisine. Price-performance ratio absolutely adequate, service very friendly and attentive.

  • Service
    6.0

    The staff is consistently very friendly, attentive and always make an effort to fulfill every wish.

  • Sport & Entertainment
    6.0

    The spa is super nice and very big. All areas are very clean and friendly decorated. There is every day various programmes, of which one usually free could participate.

  • Hotel
    5.0

    Really beautiful, modern designed hotel for every age group. The hotel actually nothing to be desired, however, unfortunately there are also here, as everywhere, the guests, the it was just not be treated like royalty, after flaws the means to search for and are artificially upset. I mean especially our dear retirees, with its surplus time just simply nothing better start know. You begin in the morning trumpets at the breakfast buffet with other pensioners exchange and over every mote in the room upset. The spoils a morning already good mood and unfortunately were at the time many of you here. Please do not from reviews of such tourists let this put you off, they are really redundant and superfluous.

  • Location
    5.0

    The hotel is located in a quiet area but not 'off the beaten track'. It is located directly on the beautiful Scharmützelsee, the beautiful walks.

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Britta
Wellness weekend in a hotel with charm
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • November 2012
Neat hotel with feel-good atmosphere! Everywhere, wherever you looked-only friendly staff and cleanliness. A truly huge wellness area with king offer. We were traveling to 3. with our baby and a small dog. Unfortunately was the ' relax -room' (kat. 2) but a bit too small. Very cramped.! Room apart from that well equipped and very clean. Generally: top -service. The dog has (unasked!) Porringers and kuschel ceiling to the room received. A treat was also there. For our small a krib, a kettle, a changing mat and a bottle warmers ready. Really excellent service! Perfect! Breakfast was more ... than enough and delicious. Everything was again and again quick refilled. The massages were a neat expensive, have but also worth it. Real relax -atmosphere during the treatment and masseurs with a smile and a lot of time! Wonderful! The lake stretches on the doorstep. Wonderful around and catering is a lot of variation offered. Restaurants, bars or room -service: boredom is not \u263a Will come again, but then 3-4 days and if the little larger-as small child was the 'spa' was a bit difficult. Only points of criticism: 1. the hotel rooms are only via elevator reachable. Stairs does not exist. So it comes on sunday at 11 o'clock (time of departure) already times to 10-15 minutes waiting time in front of the lift. This is then also in each floor. As you really don't need often patience and do three times, whether you to the room want or need. We had a lot of time for the fahrstuhlwarten application - unfortunately! 2. too few loungers in the wellness area. We have no only a couch can get. For the number of rooms one should think about it, the area not to extend, at least 1/4 all guests also loungers for relaxing received. That is a great shame been. So we had to after the treatments always high to the room - down there in the spa-and wellness area no possibility, rest. In short: Great wellness -hotel when Berlin. Just great, there to escape! Better in spring/summer travel, because the hotel it is not so busy. On our weekend the hotel was fully booked. And that was really busy (especially for breakfast not pleasant). read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
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Romi
Wonderful hotel for relaxing weekend
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
Exactly the right thing, in the gray November relaxation to find. Spa and culinary pleasures round the stay from. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Maria
Simply super
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • October 2012
Simply super for to relax, ideal for someone who rest and relaxation to enjoy wants. Also ideal for families. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Wolfgang
It was enough
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
We were the 8. time here. The bathroom had mold in the silicone seams the tub, we immediately criticized, it was not fixed. The choice of menu in the service was remembered as fabulous left now to be desired... No choice as we did in the previous years were used... Bathrobe was in my size not available ( xxxl ) In a 4 star city hotel can I expect, the outsizes are available. read more
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.7
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Christel
Who half board bay, you will be penalised
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
Who half board bay would be punished. There is only 1 menu, after the motto iss-or leave it. After 30 minutes discussion we could finally an order outside the menüplanes quit. Price-ratio is right here not at all. At the breakfast buffet you have to patience have to finally seat. My conclusion: this is tolerated and keingast. Praiseworthy is the commitment of the spa manager in the fight against reserved loungers. Here well are effectively. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Martina & Olaf
Relaxing weekend at the Esplanade resort & spa
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
Very beautiful hotel directly on the Scharmützelsee, we by bike could have the bikes were unproblematic from hotel. The breakfast buffet was more than enough, the food very good. Unfortunately we could only a weekend long remained, but we were thrilled and will come again! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Jessica
Beautiful hotel with minor defects
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
Pleasant stay with weaknesses in the service - particularly for breakfast. At the weekend too crowded, long waiting periods for breakfast. Wellness area recommendable, attentive staff. Sometimes we have rest and relaxation the spa missed, there are plenty families with small children present were. It arouses a bit the impression, as the operator as regards the hotel category not between meeting, spa and/or family hotel decide. All together however ok. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    2.7
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jana
Wonderful short break
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
Middle in the autumn we had this hotel for a short break booked and were completely inspired: both front desk and service, as well as our room and of course the great spa was very good. Especially to emphasize must one also the large breakfast buffet, which does not have any wishes remained open! We recommend this hotel especially Entspannungssuchenden. Because of the use the on-site spa and the numerous Massag treatments you can also rainy days beautiful and just relax. At sunny days you can enjoy the nearby Scharmützelsee on foot or wheel explore, or in the adjoining Climbing ... park go. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Elisabeth
Good thought, but not always well done
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
The hotel is large enough for lots of different offers, but still of a manageable size. There were all sorts of guests there, also families with children (holidays), for who the hotel but probably less suitable. All areas were very clean and tidy. Pleasant is the fireplace in the lobby, if not just large arrival or departure is. The restaurant was and inconvenient designed. Before the buffet urged also around half 9 and the tables are so close, that you easily the perfume some ladies smell and all conversations listening could (had to). The pakrplatzgebühr of 6.50 per day ... is hefty price, especially since there is no fixed pitch and at our arrival all places, also by day trippers, were full. There was no access control to the hotel parking lot and no parking tickets in the car. It could thus everyone, the cheeky enough, the parking lot also can use free of charge. read more
  • Room
    3.0

    The room (comfort) was altogether reasonable. The furnishing however 'individual' should be, is not clear. The sloping arrangement of the beds in the room led me to several blue stains on the sharp corners. Closet space was good for a short break. A problem for us were the pillows. Despite a range of comfort and other kopfunterlagen, a normal federkopfkissen there was not. The hohlfaserbällchen pillows were (as unfortunately often) lumpy and sweaty. We had in any hotel this category experience. The beautiful cosmetics in the bathroom on the way there were unfortunately only as tasting and were not refilled. When we returned to an oversight by the landlady believed, was the rather briefly told. Maybe a small information sign directing you in the bathroom and would like ask verwmeiden (enough other promotional signs there anyway). Even better would be of course, when you during the whole stay well could maintain such as the in other accommodations this category is usual. The bathroom with window was a good idea, but poorly made up. Since the windows only from normal glass are, you can from the outside each activity in the bathroom see. The therefore built-in blinds (from top to bottom) takes a lot of natural light and requires constant artificial lighting. A few good adhesive foils on the lower half of the window should be remedy. The two wicker chairs were on the first glance good, but after 10 minutes only little comfortable. Also the large pillows were for the small armchair not cheap.

  • Gastronomy
    3.0

    The breakfast was for a hotel of the category four star superior not appropriate. The positive thing: freshly squeezed orange juice without an extra charge, much offer of muesli and co. And good fruit plates. The negative: coffee (Cappuccino etc.) Only for an extra charge, no non-flavoured green tea (not on demand) and also otherwise only tea bags. The bread rolls were primarily aufbackware, the bread was good. Yogurt and quark was only portionsweise, that leads either to leftovers or zusatzgeschirr. The clearing was fast, considering the small tables for 4 people but also absolutely necessary. The ezine was very unilaterally the offer in the hotel oriented, references to activities outside were thin. The restaurant 'pechhütte' was pleasant, the prices just normal. One had however also than hausgast until 16 o'clock reserve and could the table also not always to the desired time (instead of at 19 o'clock it went only around 18,30 or 20 hours). This is for a hotel of the category not reasonable. The restaurant 'dependance ' we didn't use, the sight of the small rooms with the closely standing tables were held. That the 'winston lounge', also as a library and lounge was advertised, only at 18 o'clock opened and mostly a designated smoking area was, is a shame.

  • Service
    3.0

    The staff were correct, but seemed partly cold and disinterested. After 3 time we could the stereotypical 'very happy' with largely unbeteiligtem face not more hear. This applies both to the front desk, as well as for the staff at breakfast were. Exception was the staff in the restaurant 'service was remembered as fabulous ', it seemed like the friendliness really and it gave also times a personal word and a small joke.

  • Sport & Entertainment
    4.0

    The building has all the necessary facilities for a great spa experience-believe you. The furnishing is but for the most part. Little functional. Although child services offered and that obviously also families with children to target group include, does not exist a for children lovely it takes only pool. The pools in the sauna area was partly as a replacement used, although the sauna only starting from 14 years old should be (at least outside the family sauna times). The pool in the sauna is otherwise a problem, the space is so limited, that only few places in the sauna area undisturbed dry can. The letters on the towel hooks are the single hotel bathrobes more than useful, but why are they so important? Unfortunately, there was only in the room a water dispenser (tap water and the edelsteinwasser are not everyone thing). In other hotels similar orientation are free tea and apples available. Were the prices at the bar in the wellness area quite high. Oh, the prices: the individual treatments are quite expensive. Also there comparable houses on the Baltic Sea or in Bayern clearly customer. And why is it schnupperangebote for yoga, pilates or similar actually so rare and only at a charge? The selection of pool chairs in the quiet area was relatively large, in case of bad weather but it is not enough. Also too rarely against the is not allowed (!) Reserve of the chairs approach. The water sport pool was very cold, the wake in the morning maybe suitable, to enjoy the days do not. The fitness room was normally furnished, had however except konditionsgeräten only 3 real exercisers. The guidance these were very limited. You could, of course, a staff training can book... A highlightgab it however : in the evening in the heated outdoor swimming pool under the stars swimming. Unfortunately, it was in the morning not yet open, in view of the coverage, but understandable.

  • Hotel
    4.0

    The hotel is large enough for lots of different offers, but still of a manageable size. There were all sorts of guests there, also families with children (holidays), for who the hotel but probably less suitable. All areas were very clean and tidy. Pleasant is the fireplace in the lobby, if not just large arrival or departure is. The restaurant was and inconvenient designed. Before the buffet urged also around half 9 and the tables are so close, that you easily the perfume some ladies smell and all conversations listening could (had to). The pakrplatzgebühr of 6.50 per day is hefty price, especially since there is no fixed pitch and at our arrival all places, also by day trippers, were full. There was no access control to the hotel parking lot and no parking tickets in the car. It could thus everyone, the cheeky enough, the parking lot also can use free of charge.

  • Location
    6.0

    The location is almost perfect for lots of activities, also in not so good weather. Hiking trails start 'around the corner', the schifffahrt in front of the house and in the summer the beach right next to it. For adventure: a high ropes course is on the doorstep. The town center with various shopping is easily accessible on foot, restaurants are also nearby.

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Wolfgang
Ideal stopover from Poland back to south D
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
Great for a short stopover - but also good for a longer vacation conceivable. Good equipped sauna, a little cramped by central hot tub. Big outdoor pool with lawn, large indoor pool ( temp. A bit chilly). Half board was delicious - attentive service. Room was very generous-sound through ventilation system was annoying. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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