Hotel Lago Di Garda(4 stars)

Via Lungolago Conca d'Oro 11 38069 Torbole Sul Garda View on map

Average rating

391 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.5
  • Service
    5.8
  • Location
    5.5
  • Food and Drinks
    5.7
  • Sport & entertain
    4.9
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172 reviews for this hotel sorted by travel date
Yannik
Nice short break
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2014
If you are looking for a quiet weekend in a very nice environment, then this is exactly the right place. Good value for money here. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    0
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Gerhard
Dolce Vita
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2014
Very nice hotel with excellent buffet breakfast. Decor and cleanliness were very good. The restaurant is also very good. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Robert
Amazing view, amazing and friendly staff!
  • Recommended hotel
  • Couples
  • Other stay
  • October 2014
The hotel was amazing. The room was well equipped and clean. The staff was friendly. The food was really good and varied. Beautiful lake view and mountains. The restaurant was really good. Thank you! And see you soon! :) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Sue
Best short break
  • Recommended hotel
  • Couples
  • Other stay
  • October 2014
I really cannot fault this hotel, the staff , room, breakfast and bar were really fantastic. I also had a pedicure and the lady whom did my treatment was really lovely and the treatment was the best I have had. We were really fortunate to have a room with a view lake and this was really breathtaking. I would love to go back again !!! read hotel review
  • Room
    6.0

    The best room I have ever stayed in , room 306

  • Gastronomy
    6.0

    Fantastic, the breakfast has every choice you could wish for .

  • Service
    6.0

    Fantastic service, I really could not fault any of the service, it was a perfect holiday .

  • Sport & Leisure
    6.0

    Spa lovely and treatment amazing

  • Hotel
    6.0

    I really cannot fault this hotel, the staff , room, breakfast and bar were really fantastic. I also had a pedicure and the lady whom did my treatment was really lovely and the treatment was the best I have had. We were really fortunate to have a room with a view lake and this was really breathtaking. I would love to go back again !!!

  • Location
    6.0

    Best location and the best surroundings

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Petra
Gorgeous
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2014
A very nice 4 star hotel in a great location. We had a very spacious room with a view of the Lake Garda. The room was cleaned regularly and nicely arranged. An oasis of calm. The crew at the front desk was very courteous and helpful. There were no language problems. The breakfast buffet was excellent. It left nothing to be desired. The service staff were very friendly and attentive. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Sarah
Wonderful hotel and location
  • Recommended hotel
  • Friends
  • Countryside & spa
  • October 2014
My friend and I have just come back from a wonderful few days at this hotel. The room was excellent with a great view of the Lake. Breakfast was amazing, everything you could think of was available. We ate in the restaurant one evening and again the food was great. The hotel and restaurant staff are all friendly and helpful. We also use the Spa and had some treatments, which were very relaxing. We thoroughly enjoyed our stay and wouldn't hesitate to go back again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
Close
Pehr
Best choice in Torbole
  • Recommended hotel
  • Couples
  • Countryside & spa
  • October 2014
Best stay in Torbole! located right on the main spot its close to everything. Choose a room overlooking the Lake, its a must. Aqua is offering a lovely menu in high quality, you dont need to look for other restaurants in the area. Friendly staff, helpful in all ways! Will go back with friends! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
Close
Antje
A really nice hotel!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • October 2014
A very nice hotel, great location, great service. We already went there twice and we will certainly go back... Although we had booked only standard rooms, we have always got room with a lake view, and this year there was even a suite. %joinlines& read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Nikolai
One of the friendliest Hotels we´ve been at
  • Recommended hotel
  • Families
  • Other stay
  • September 2014
Stayed here for five nights. We would definitely choose this hotel, if we were to travel to Lake Garda again. The staff is friendly, the view is fine, the breakfast is outstanding and hotel is ideally located. Recommended! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Isabella
Lake Garda in September
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2014
The hotel is always nice for us. We've been there three times. We feel comfortable. Unfortunately, the rooms are somewhat poorly soundproofed. The breakfast buffet is always very rich and was always refilled. There is a beautiful view of the lake and the mountains. The staff is also very attentive and very friendly. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Norbert
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • September 2014
The hotel is great and its staff is very friendly. It is located right on the Lake Garda and there is free parking nearby. A very recommendable hotel! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Eric
Good location, nice and clean room. Number one staff
  • Recommended hotel
  • Couples
  • Other stay
  • September 2014
Good location right in front of the lake,very nice ! Good hotel restaurant,good foods And the mots important, the staff's in general and in particular Felisa at the front desk she was wonder full ! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
Close
Klaus
A great location
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • September 2014
The location is very good. Breakfast is very good. The room was sometimes a bit too small. The beds are good. The staff is friendly. read hotel review
  • Room
    0
  • Gastronomy
    0
  • Service
    0
  • Sport & Leisure
    0
  • Hotel
    0
  • Location
    0
Close
Rosette
Observation in Hotel Lago di Garda
  • Recommended hotel
  • Couples
  • City break
  • September 2014
The hotel was very good for all kinds of activities but the shower size is very tiny. Such persons may not be able to have a shower decently. Personally I think that it is a pity for such a wonderful Hotel to have a very tiny showers and not even having large showers for large persons. read hotel review
  • Room
    3.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Anthony
Lago di Garda special place, and good situation
  • Recommended hotel
  • Couples
  • Other stay
  • September 2014
We have just returned from a very pleasant holiday in this hotel,we were celebrating our wedding anniversary. The staff very caring and friendly,lovely room overlooking Lake Garda. The breakfast had lots of variety and was very enjoyable. read hotel review
  • Room
    6.0

    Room was very comfortable and very clean with balcony over looking lake. Mini bar soft drinks replenished every day, TV, safe and telephone

  • Gastronomy
    6.0

    We had breakfast each day which was varied and plentiful.

  • Service
    6.0

    Room very comfortable and clean. Staff very friendly and warm.

  • Sport & Leisure
    0
  • Hotel
    6.0

    We have just returned from a very pleasant holiday in this hotel,we were celebrating our wedding anniversary. The staff very caring and friendly,lovely room overlooking Lake Garda. The breakfast had lots of variety and was very enjoyable.

  • Location
    5.0

    The north of Lake Garda very picturesque with mountains as a back drop to the lake.

Close
Danae
Great experience
  • Recommended hotel
  • Friends
  • Countryside & spa
  • September 2014
One of the best hotels we have been to. A modern hotel with pretty and spacious rooms and very clean. The location is fantastic as it is right on the lake and the view as you come outside to take breakfast is breathtaking. The staff was extremely friendly, polite and very helpful. They answered emails and picked up the phone right away ready to answer our questions. Overall an amazing experience. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Steve
Excellent
  • Recommended hotel
  • Families
  • Other stay
  • August 2014
An excellent stay in a great hotel - everything was perfect - from the staff to the views from the rooms, jacuzzi and definitely the food! Will definitely return here in the near future. Highly recommendable! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Jens
I would come again any time.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2014
If we travel again to Torbole and look around concerning our lodgings, we would certainly ask for a room in one of the best hotels in Lago di Garda. We really liked staying in this hotel. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Katharina
Would love to go back
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • August 2014
We were a group with 18 people and we had a wonderful stay. The rooms are something great, the breakfast buffet really wonderful and there was something for every taste. The staff is incredibly friendly and helpful. We really recommend the hotel! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Orly
Terrific vacation!
  • Recommended hotel
  • Families
  • Other stay
  • August 2014
I warmly recommend Hotel Lago Di Garda. The location is perfect, the view, the breakfast, the room, the service - all excellent. It is certainly the best hotel to stay in the lovely town of Torbule. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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