Hotel Royal Zaafarana Beach Resort(4 stars)

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Average rating

27 hotel reviews

    Rating by categories

  • Hotel in general
    2.1
  • Room
    2.5
  • Service
    2.4
  • Location
    2.3
  • Food and Drinks
    2.9
  • Sport & entertain
    3.2
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7 hotel reviews in Englishsorted by travel date
Sigrid
The worst guests on vacation can happen
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2011
Never more to this hotel again the name 'hotel' absolutely not deserved. We had right from the first day only annoyed and the tour guide on site blocked from and left our complaints and concerns come to nought. I know not at all where to start, enclosed only a few points the room was very dirty when we referred it. In bed there were still cut off toenails from vorurlauber, in the cushion of the chair in the room put a used tissue, the toilet was with excrement dirty, the mirror in the bathroom was broken, the floor hair everywhere ... and it smelled of mildew. in the dining room we had in 14 days, even if we were the first were the table used, not even a clean table. The food was unacceptable and really the last-not to describe. The drinks were watered down or there was nothing except Cola or water. Service at the bar or in the dining room did not take place-neither the plates away for a clean cutlery. Our worst holiday which we ever had. The hotel is somewhere in the middle of nowhere. Neither a single business taxis are in the area- it is located at the end of the world. Our guide, the front desk feel responsible or hard corrected by a move or change to create. Not even drink, the to endure could help, it was, despite all inclusive, no drinkable aklohol available (the existing smelled still petrol and was inedible). By the pool ran 14 days the same music in a volume the dead alive could have been. In spite of the please reduce: no response. We had already many holidays like for instance 5 weeks basic tent holiday in Afrika- but this house room begarrs all description. What shall i say: who goes there money could be equally burn in the domestic oven. read more
  • Room
    1.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    1.7
    Quality of the beach
    2.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Location
    1.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Andreas
No hotel, is an absolute condition. archived
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • October 2010
Totally dirty hotel, horrible, not even deserve one star. The to rent is a disgrace, the television should show the time, nobody thinks the, the it not has seen. read more
  • Room
    1.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    1.5
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
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Laurent
Don't go! archived
  • Hotel not recommended
  • Singles
  • Beach holiday
  • August 2010
The hotel is abandoned, no AC, no water in the pool, very bad food, etc. Not an hotel anymore! Go there only if you are a Kite surfer and take your own food with you. The spot and the beach is amazing. read more
  • Room
    1.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Brice
So frustrating archived
  • Hotel not recommended
  • Friends
  • Beach holiday
  • July 2010
It is a disaster. We are a bunch of friends (around 27 years old) living in Cairo and going to this place very often for the week end. We don't always sleep there since the hotel is extremely bad. It's totally abandonned and only remains open because of the kitesurfing center. Last week end, we had an unbelievable experience. The rooms are in terrible conditions. Most of the time the AC doesn't work. When it's in March it's alright, when it's in August it's not OK. We then refused to pay 600 pounds (more than $100), as the AC was ... not working and we know we would sleep on the balcony. We argued for more than 2 hours with the new management that didn't want to hear anything. The room is just incredible, it's in terrible conditions (no water in the toilets, no shower head etc. )and not even cleanat all (open yogurt and plate unfinished in the fridge). For the same price you spend a week in Dahab. Despite the fact that we're very good customers as we spend almost every week end there to kitesurf the guy just didn't care. Unbelievable night that we spent on the balcony (it was probably 40 degrees celsius in the room). And so did other kitesurfers that just arrived and are staying for 2 weeks there. Poor them. read more
  • Room
    1.0

    No maintenance. The hotel is completely falling apart and should not be open. In Europe it wouldn't

  • Gastronomy
    1.0

    I don't even want to pass by the kitchen.

  • Service
    1.0

    There is no service. The new management is terrible, and can't care less about its customers.

  • Sport & Entertainment
    2.0

    Besides kitesurfing there is nothing to do. One pool is full of sand and basically closed, the others are empty.

  • Hotel
    1.0

    It is a disaster. We are a bunch of friends (around 27 years old) living in Cairo and going to this place very often for the week end. We don't always sleep there since the hotel is extremely bad. It's totally abandonned and only remains open because of the kitesurfing center. Last week end, we had an unbelievable experience. The rooms are in terrible conditions. Most of the time the AC doesn't work. When it's in March it's alright, when it's in August it's not OK. We then refused to pay 600 pounds (more than $100), as the AC was not working and we know we would sleep on the balcony. We argued for more than 2 hours with the new management that didn't want to hear anything. The room is just incredible, it's in terrible conditions (no water in the toilets, no shower head etc... )and not even cleanat all (open yogurt and plate unfinished in the fridge). For the same price you spend a week in Dahab. Despite the fact that we're very good customers as we spend almost every week end there to kitesurf the guy just didn't care. Unbelievable night that we spent on the balcony (it was probably 40 degrees celsius in the room). And so did other kitesurfers that just arrived and are staying for 2 weeks there. Poor them.

  • Location
    5.0

    The kite spot is great. The environment is quite magical but the hotel is a ruin.

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Donny
Hotel Zafarana don't go there archived
  • Hotel not recommended
  • Friends
  • Other stay
  • June 2010
The hotel was built a number of years ago and has only been open for the past 3 years at the request of the owner of the kitesurf centre. The rooms, on arrival were clean but as the holiday went on it was apparent that the sheets weren't being changed, towels weren't being replaced, toilet roll was not being refilled etc. Air conditioning was non existent in the dining room or bedrooms for the first week, ac in the rooms blew ambient air in the rooms but never cooled the room. The pools if you can call them that were ... empty bar one and maintained a pleasant green colour for the duration of our stay. All though the deal is half board because there are no other options to eat any where else it may as well be full as you eat lunch at the beach bar anyway. read more
  • Room
    1.0

    Ac did not work only blew ambient air, lots of mosquitos bites or could have been from bed bugs. Tv has limited channels so no hope of watching the world cup whilst we were there. Rooms have fridge the coolest part of the hotel. Terrace had furniture that was dangerously falling apart, had nail sticking out and collapsed if sat on. Building as a whole was filthy.

  • Gastronomy
    2.0

    Only 1 restaurant, serves breakfast and dinner. Not much choice in the morning better in the evening. No fruit for pretty much the whole 2 weeks we were there ! Everyone we talked to had very upset tummys D&V the whole time, eating only cooked food helped but severely limited the choice of food.

  • Service
    4.0

    The staff are pleasant and have a good approach to customer service but on the occasions that they deal with complaints so long as you you don't come across angry they do try their best. Generally most speak some english. No laundry or childcare services.

  • Sport & Entertainment
    1.0

    No activities at all, pool bar was derelict.

  • Hotel
    1.0

    The hotel was built a number of years ago and has only been open for the past 3 years at the request of the owner of the kitesurf centre. The rooms, on arrival were clean but as the holiday went on it was apparent that the sheets weren't being changed, towels weren't being replaced, toilet roll was not being refilled etc. Air conditioning was non existent in the dining room or bedrooms for the first week, ac in the rooms blew ambient air in the rooms but never cooled the room. The pools if you can call them that were empty bar one and maintained a pleasant green colour for the duration of our stay. All though the deal is half board because there are no other options to eat any where else it may as well be full as you eat lunch at the beach bar anyway.

  • Location
    4.0

    Quite a good setting with a fantastic kite spot, choppy mainly due to wind and sea swell, shallow with a sandy bottom and only a few sea urchins. Shopping-nil unless you drive 40 mins to Porto Sokhna or the town, excursions-nil.

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Cathy
Nice windsurfing/kitesurfing time in Zaafarana archived
  • Recommended hotel
  • Singles
  • Beach holiday
  • April 2010
The hotel is on the beach west coast of the red sea, under the Suez canal, in a strip of many future hotels. Huge hotel. Built to be a luxury hotel. 150 rooms. The hotel looks old and abandoned but it is in good condition. The rooms were clean. (no roaches!!! - very good for Egypt) It is an excellent price considering that is half board. The food is good and you will never get sick(most important in Egypt).They make excellent fresh food in the beach taverna at very cheap prices. The guests are mostly windsurfers and Kite boarders. ... Good wind conditions. On fridays, the Egyptians guests come (wearing the burka)-The international guests are French, German, Polish and other nationalities. read more
  • Room
    4.0

    Big room. With color tv, fridge, balcony, air condition, bathroom and telephone. The shower in the bathroom didn`t have much pressure.

  • Gastronomy
    4.0

    Nice home food. 2 restaurants , about 2 bars. Big food quantity. The main restaurant is a bit kitch but no roaches were seen. Looks quite clean. The glasses were so new that they still have their price tags on them! The cuisine is a mixture between european and Egyptian. Nice, friendly atmosfere.. Low prices and tipping required.

  • Service
    4.0

    The staff is very friendly, but they don`t speak much English. The Egyptians try always their best. The rooms are fairly clean. There is no laundry service, doctor or child care. It is not a hollyday club, it is a Hotel for people to relax or practice water sports.

  • Sport & Entertainment
    5.0

    Fantastic for windsurfing and kite surfing! The beach is very confortable. Beach towels are available. There is a pool where the Egyptian tourits gather around.

  • Hotel
    4.0

    The hotel is on the beach west coast of the red sea, under the Suez canal , in a strip of many future hotels. Huge hotel. Built to be a luxury hotel. 150 rooms. The hotel looks old and abandoned but it is in good condition. The rooms were clean. (no roaches!!! - very good for Egypt) It is an excellent price considering that is half board. The food is good and you will never get sick(most important in Egypt).They make excellent fresh food in the beach taverna at very cheap prices. The guests are mostly windsurfers and Kite boarders. Good wind conditions. On fridays, the Egyptians guests come (wearing the burka)-The international guests are French, German, Polish and other nationalities.

  • Location
    4.0

    It is directly on the beach (all the rooms have a very nice view). There are no shopping facilities on the area, just a souvenir shop with t shirts. No excursion are possible unless you rent a car. Very good for peacefull Hollidays. For those who want action ; there is a disco and animation in the hotel.

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Nelly
Do not go there archived
  • Hotel not recommended
  • Families
  • Beach holiday
  • December 2007
Too bad for the great beach and kitesurf area, but for the rest, it is really bad. The worst was the food, although the served main course in the evening was ok. The hotel is only visited on the weekend by mid-class egyptians read more
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    2.0
  • Location
    2.2
    Proximity to shopping areas
    2.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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