Hotel Luna(4 stars)

Golden Sands 21 View on map

Average rating

192 hotel reviews

    Rating by categories

  • Hotel in general
    3.3
  • Room
    3.5
  • Service
    3.2
  • Location
    4.8
  • Food and Drinks
    3.2
  • Sport & entertain
    3.2
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63 hotel reviews in Englishsorted by travel date
Stefan
Hotel Luna
  • Nicht empfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • June 2013
Luna is a hotel with a lot of surprises and you should really another hotel take! We had all-inclusive which only to at 20 o'clock and everything is diluted with water Cola, beer simply everything! The wireless internet went at the beginning of very good but the you were then also! I can only a tip bay never the hotel except if your bad mood in the vacation something Bewertung lesen
  • Zimmer
    2.8
    Größe des Badezimmers
    2.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
    Größe des Zimmers
    3.0
  • Gastronomie
    1.8
    Atmosphäre & Einrichtung
    2.0
    Geschmack & Qualität der Speisen & Getränke
    1.0
    Sauberkeit im Restaurant und am Tisch
    2.0
    Auswahl an Speisen und Getränken
    2.0
  • Service
    1.8
    Kompetenz (Umgang mit Reklamationen)
    1.0
    Rezeption, Einchecken, Auschecken
    2.0
    Freundlichkeit und Hilfsbereitschaft
    2.0
    Fremdsprachenkenntnisse des Personals
    2.0
  • Sport und Unterhaltung
    2.3
    Qualität des Strandes
    4.0
    Kinderbetreuung oder Spielplatz
    1.0
    Zustand und Qualität des Pools
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    1.0
  • Hotel
    2.8
    Familienfreundlichkeit
    3.0
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
    Behindertenfreundlichkeit
    2.0
  • Lage und Umgebung
    3.6
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    2.0
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Lutz
Good beach hotel
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • June 2013
Breakfast as almost everywhere in Bulgaria clearly in need of improvement, the hotel itself was very nice, bathroom is tiny without shower partition, what a 4 star hotel for Bulgaria rather the exception is, i know otherwise only from 3 and less stars Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    3.3
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    5.3
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.2
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Patrick
Awful, never again
  • Nicht empfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • June 2013
Never again! We were as friends and had 9 days all inclusive. The rooms are all already damaged what outlets, doors, etc. Wise. The mattresses are so worn you every coil is felt in the back! Tv has only 2 german channels and was very small which we noticed when we 2 rain days bridge had. Cracks in the walls, the shower head is with hose apart much. The water stinks after chlorine which coming from the water pipe. 'all-inclusive is only from 10 to 20 o'clock. The beer is watered down with water or alcohol. The cocktails are fee ... and tasted also not! The staff is unfriendly at the pool bar. Vodka Cola or vodka energy there only against payment and then it was so bad mixed the it was more inedible! The food. Buffet downstairs is also very monotonous and there is very little alternation most tastes very strange. Scrambled eggs in the morning was not correctly through. Then there is no way the oranges to press the buffet offering was. Only water with powder from the machines. The only positive: none really ill and it was nothing was stolen, but we had a safe! So Bulgaria again? - yes! But then in to another hotel! Each hotel will be better! Bewertung lesen
  • Zimmer
    2.5
    Größe des Badezimmers
    2.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    2.0
    Größe des Zimmers
    3.0
  • Gastronomie
    1.5
    Atmosphäre & Einrichtung
    2.0
    Geschmack & Qualität der Speisen & Getränke
    1.0
    Sauberkeit im Restaurant und am Tisch
    2.0
    Auswahl an Speisen und Getränken
    1.0
  • Service
    1.0
    Kompetenz (Umgang mit Reklamationen)
    1.0
    Rezeption, Einchecken, Auschecken
    1.0
    Freundlichkeit und Hilfsbereitschaft
    1.0
    Fremdsprachenkenntnisse des Personals
    1.0
  • Sport und Unterhaltung
    2.3
    Qualität des Strandes
    5.0
    Kinderbetreuung oder Spielplatz
    1.0
    Zustand und Qualität des Pools
    2.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    1.0
  • Hotel
    2.3
    Familienfreundlichkeit
    2.0
    Zustand des Hotels
    2.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
    Behindertenfreundlichkeit
    2.0
  • Lage und Umgebung
    5.2
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Vladimir
No all inclusive!
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • June 2013
So all inclusive is not worth the hotel at all the food is in the restaurants on the beach is not really expensive and tastes a lot better and it is varied. There is' free ' drinks from 10 hours -20 hours and the alcoholic beverages only beer (the most likely with water stretched was, say i, but many guests) and wine (tastes like the wine from the tetra pack). In the evening you could eat also hard drinks but after a try i have for the rest of also left (it was inedible) and otherwise you had no benefits ... as all inclusive guest. The staff is very nice and helpful, the rooms with air conditioning a small flat screen tv, safe, minibar and a nice view of the ocean. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    2.8
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    2.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    1.0
  • Service
    4.5
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.3
    Qualität des Strandes
    5.0
    Kinderbetreuung oder Spielplatz
    1.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    3.5
    Familienfreundlichkeit
    2.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    5.6
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Karl
Better ale review
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2012
After reading the reviews I wanted to this hotel transfer, but I was positively surprised more good than bad. All W. as you need was available. Problem was the area, in spite of the beautiful weather everything was already closed, from 05-10-2012 was also this hotel closed. One bemühi irotz of the few guests still full variety of food and drinks to offer. Problem I had all inclusive with beer and wine from plastic cup at the Poulbar. For a fee there was glasses. Unequal Treatment? Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.3
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    3.5
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    3.3
    Qualität des Strandes
    3.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    4.5
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    2.8
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    1.0
    Sonstige Freizeitmöglichkeiten
    1.0
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Janina
Goldstrandbesucher
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2012
The hotel we would not again. 4 stars in the country category are too much. Often we had the tables in the restaurant not clean. The requirement was rude. Without Russian knowledge it is difficult to communicate. Bewertung lesen
  • Zimmer
    4.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    3.5
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    3.0
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    3.7
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    4.6
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Sabine
Luna, as you can experience
  • Nicht empfohlen
  • Singles
  • Übersetzt
  • Badeferien
  • September 2012
The large ageing hotel makes when arriving no inviting impression. The façade crumbled, cracks in the walls, the parking is available. My room was not finished yet, because the cleaning lady lunch break. The hotel is with russians very popular, the age is over 40. All inclusive looks differently. Value for money is good not Bewertung lesen
  • Zimmer
    3.0

    The size is pleasant, the outlets were loose in the wall. Safe is at the front desk. Bathroom very slippery, open sewage you can only with a towel cover.

  • Gastronomie
    3.0

    The food offers hardly any variety, mostly only lukewarm. The fresh could search. The staff are partly so rude, not a smile brought about

  • Service
    2.0

    The staff's hospitality at the lobby bar is not at all available. Drinks are watered down, cup with lipstick before eyes of the guests only in another cup of beaker, then put them up again! The lifeguard, so times in between in the small fitness studio or is to relax just in the indoor pool. Loungers clean, of which he still has never heard! With complaints no German is understood!

  • Sport und Unterhaltung
    1.0

    No animation available. Editions of the loungers only for a fee. In the pool is on the walls and on the edge black pilzkulturen clear to see.

  • Hotel
    2.0

    The large ageing hotel makes when arriving no inviting impression. The façade crumbled, cracks in the walls, the parking is available. My room was not finished yet, because the cleaning lady lunch break. The hotel is with russians very popular, the age is over 40. All inclusive looks differently. Value for money is good not

  • Lage und Umgebung
    3.0

    To the beach it is not far away, but on the stairs. The way there is between umgepflegten because through. Supermarket is directly opposite. Entertainment possibilities in about 150 meters.

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Duke
Ideal hotel for beach vacation and party vacation
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • September 2012
An ideal hotel for a beach- and party vacation at the gold beach. To the party mile one must about 15 minutes on foot plan. This hotel I can for not narrow-minded travelers absolutely recommend... Price-performance ratio was OK, despite insufficient drinks with the all inclusive Pakat ;-). Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.0
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    3.8
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    4.0
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    3.3
    Familienfreundlichkeit
    2.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Doris
No 4 stars but everything was not bad
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • September 2012
Too big hotel with unfortunately many faults. The atmosphere from, the rooms are not better as in Italy or Croatia in a apartment, bathroom is nice, small tv with three German channels. As a family not suitable as the extra bed a opened unfold ancient couch was. The elevator questionable. Constantly was a broken. The cleanliness was okay but would certainly better. 90 per cent russians. Food was tasty no problems but unfortunately everyday the same stop prepared differently. Not much selection. Rather kantinenstile. Bewertung lesen
  • Zimmer
    2.0

    The size is ok. However poorly decorated. Everything totally out of date. The cleaning ladies make the most important however also only superficially, but that is not enough.

  • Gastronomie
    3.0

    1 restaurant unfortunately in kantinenstile. 1 bar which I really do not recommend. Mess.

  • Service
    3.0

    At the pool bar the cement horror. So this is really a cheek. As all inclusive guest you will not at all respected. The beverages a mess. Everything stretched with water. Totally unfriendly if you don't something ordered to pay is. In the restaurant the staff were to nice. It is just cleared quickly but the bothered us not.

  • Sport und Unterhaltung
    2.0

    No entertainment. Internet but there are, I think on vacation not important. Pool way too small for this hotel. Loungers poorly. For children there are nothing at all really nothing.

  • Hotel
    3.0

    Too big hotel with unfortunately many faults. The atmosphere from, the rooms are not better as in Italy or Croatia in a apartment, bathroom is nice, small tv with three German channels. As a family not suitable as the extra bed a opened unfold ancient couch was. The elevator questionable. Constantly was a broken. The cleanliness was okay but would certainly better. 90 per cent russians. Food was tasty no problems but unfortunately everyday the same stop prepared differently. Not much selection. Rather kantinenstile.

  • Lage und Umgebung
    6.0

    The location is great. 71 steps and you're on the wonderful sea. Great water, no crabs or other animals, great large waves. The water is turquoise. Really nice. Many have written here that the party mile far away is. So if you are 15 minutes can not run then must one evenly with the strolling course drive and costs 1.50 Euro. The airport is 30 minutes away. Varna 17 kilometer. Excursions there are enough. Shops or stalls there is also enough, nobody came too short. The beach bar armida is great and very cheap. Small beer 0.80 cents.

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Harald
Beach hotel
  • Nicht empfohlen
  • Friends
  • Übersetzt
  • Andere
  • September 2012
Ageing complex(over 20 years ) cleanliness is ok mediocre. All inclusive is a cheek! For Russian guests well, for German guests an impertinence. Bewertung lesen
  • Zimmer
    4.0

    Size of the double room was ok. Very small tv. Bathroom very cramped. Air conditioning available. Mini bar is there. ( in the supermarkets everything was much cheaper)

  • Gastronomie
    3.0

    Food in the hotel would be improved. It is clean. Atmosphere is disastrous.

  • Service
    2.0

    Friendliness of the staff isn't available! Russian would be good. Cleaning of the rooms is ok. Complaints are ignored.

  • Sport und Unterhaltung
    1.0

    Entertainment and sport isn't available! Water is ok. Water's edge at the beach steep. ( for children very dangerous!)

  • Hotel
    2.0

    Ageing complex(over 20 years ) cleanliness is ok mediocre. All inclusive is a cheek! For Russian guests well, for German guests an impertinence.

  • Lage und Umgebung
    4.0

    To the beach it are 6 -landings with about 70 steps. Entertainment in the hotel isn't available. Excursions are good.

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Kersten
Good if you no expectations has
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • September 2012
A simply outdated hotel which I with children do not book, since the plugs and the hair dryer in the room a very poor impression the part of the wall were. The food was against good and also diverse apart from it booked half board for dinner no drinks or only against bare. Bewertung lesen
  • Zimmer
    4.0
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.8
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    4.3
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    3.5
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
  • Lage und Umgebung
    4.3
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
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Stefanie
So so
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • August 2012
Hotel corresponds rather to 2a 3 stars. Pool was not very clean ( very much mold, especially at the bars next to the pool where the water abrinnt, and between, the individual tiles!). Additional costs arise from cushions on the deck chairs and sun loungers, umbrellas and cushions at the beach - whose must be aware. In the hotel were very many Germans and Russian vacation guests, whether these positive or negative is decide. In addition lots of families with small children in the hotel, therefore also appropriate noise by the pool. In the surrounding restaurants there were everywhere the ... same food, what usually as' international cuisine''. The way to the so-called 'party street' was very far, the way there however not unpleasant and offers a lot of variation for the evening design outside of the hotel. I would the hotel rather for families with children recommend, not very much the value for cleanliness and hygiene place. Bewertung lesen
  • Zimmer
    2.0
    Größe des Badezimmers
    2.0
    Sauberkeit & Wäschewechsel
    2.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    2.0
    Größe des Zimmers
    2.0
  • Gastronomie
    3.0
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    3.0
    Kompetenz (Umgang mit Reklamationen)
    2.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    1.8
    Qualität des Strandes
    2.0
    Kinderbetreuung oder Spielplatz
    1.0
    Zustand und Qualität des Pools
    1.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    4.0
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    5.4
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Thomas
The last!
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • August 2012
This is a a hotel which far away from 4 stars. We had all-inclusive nclusive booked. Understood all drinks free, right? Luna is of course different, here one used the term all inclusive light and already sees the matter completely different from. From to you get here beer ( fully diluted ) water, so-called coffee, Cola or Fanta. More is not included. Cocktails? Not in the luna, the gives it then for 5 leva. Also an outdated hotel can a well-kept clean impression make. Here unfortunately not, in the hallways the plaster crumbled from the ceiling, partly unlit hallways and ... in general very unclean. The only place where you in the morning coffee and the view into a reasonably clean environment could enjoy was the roof terrace of the hotel. Bewertung lesen
  • Zimmer
    1.0

    . The rooms are outdated furnished, electrical outlets loose, as well as junction boxes without cover. In the so-called bathroom, the horror! As the aperture for the bathtub missing one could directly under the tub to see. Mold, rust and really everything you otherwise still to terrible things presents you found including. The same under the washbasin. With cleanliness this area had absolutely nothing in common

  • Gastronomie
    1.0

    What in the description luna is does not fit in at all with the experienced before place. There was a pool bar which as cocktail bar ( naturally only for cash paying guests) used. In addition a restaurant for early, lunch and dinner. The quality of the drinks apart from water or Fanta was very bad. From the offered beer you could probably a whole barrel drink without informing a tipsiness to get. Served in plastic cups at the pool bar which partly even a second time spent. The same applied for the coffee cups. With a thick brown solid crust was here the coffee spent, so what is then probably bottom drawer. Also in the restaurant was the clean up of the dishes unfortunately to the order of the day. Of hygiene so far away, so what would in Germany probably soon be closed.

  • Service
    1.0

    Here we come to a point which not only negative, but absolutely the last was. Friendliness this probably is a foreign word. Apart from a older mr at the pool bar which probably the bar manager and a further employee, as well as the two receptionists in the dining area, you are here friendliness far away. You had the impression to be a bother if you ordered and exactly one was treated. The cleaning of the rooms... Including one understands all of this clean and tidy if you came back. Unfortunately far been missing in the 4-star luna. It was roughly vacuumed, the ashtray emptied, the beds carelessly made and ready. And tip as in the brochure stands? Hardly!

  • Sport und Unterhaltung
    1.0

    Activities? Activities? Everywhere at the gold beach, not only in the luna. Something is for this hotel a foreign word. To the hotel pool you have to unfortunately say, this time to the außenrändern should be cleaned, the black mold should not be. And dgenau it was around the pool

  • Hotel
    1.0

    This is a a hotel which far away from 4 stars. We had all-inclusive nclusive booked. Understood all drinks free, right? Luna is of course different, here one used the term all inclusive light and already sees the matter completely different from. From to you get here beer ( fully diluted ) water, so-called coffee, Cola or Fanta. More is not included. Cocktails? Not in the luna, the gives it then for 5 leva. Also an outdated hotel can a well-kept clean impression make. Here unfortunately not, in the hallways the plaster crumbled from the ceiling, partly unlit hallways and in general very unclean. The only place where you in the morning coffee and the view into a reasonably clean environment could enjoy was the roof terrace of the hotel.

  • Lage und Umgebung
    6.0

    That is the only point our vacation the was really great. To the beach it are not even five minutes. And that was really great. Clearly one must put also here for chairs and umbrellas are charged, but also without. You can go shopping everywhere nearby. Supermarkets rows here together and also otherwise everything which one needed. Excursions there are at a charge also offered.

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Christian
No luxury, but good value for money
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • August 2012
Too bad, as in other evaluations to be read is, the hotel is not at all. Negative remarkable is mainly only the somewhat ' moderige, old condition. The rooms itself are very clean, also the bathroom, however gladly times cracks in doors or walls, nothing frightening, but not nice. The rest of the hotel looks just a bit dingy. The in-house restaurant has a varied offer, similar to the restaurants in the area, is however quite cheap and really tasty. Only the breakfast buffet could be a bit more balanced miss. Also the beverages, especially the cocktails, have a exzellentes ... price performance ratio. The beach is clean, however nothing special, just a piece of beach. But is it right opposite the hotel. When we were there, would be the sea because of the, but very high waves, for small children not really suitable %blank%. Options for shopping, party and for excursions there are around more than enough. Is somehow Mallorca, not so crowded and 'german'. Also possibilities eat to go it does not lack. Especially in every local, in which we were excellent and also the waiters were exceedingly friendly! The pool is quite small and was not used by us, as it completely full with children was. Generally, for a cheap party/beach holiday it is highly recommended, with children, or if you want luxury has, one is rather in the wrong place. Bewertung lesen
  • Zimmer
    3.5
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
    Größe des Zimmers
    4.0
  • Gastronomie
    4.5
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    4.8
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
  • Hotel
    3.3
    Familienfreundlichkeit
    3.0
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    5.6
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Melanie
( almost ) everything was great! Staff unfriendly
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • August 2012
The hotel was general in good condition. We had booked all inclusive and these benefits received. However there is only from to o'clock alcoholic drinks only beer ( this hardly alcohol contains) and white and red wine ( which still less alcohol included). Only for dinner there are different spirítuosen ( for example Wodka, Gin, coffee liqueur, etc.) , you then remainder itself can mix ( for example Gin Tonic). The guest structure trended the meal to judge (pork, Gulasch, much good traditional German kitchen) rather in the German and Russian corner. But also bulgarians make here vacation. Bewertung lesen
  • Zimmer
    4.0

    The size of the room was all right. We had a budget room with a extra bed booked. The double bed was really huge (at least 2 times 2 meters). The extra bed was just as comfortable. The room was cleaned every day and with tips even something 'creative' and clean. The tv was really very small and had German transmitters only ARD, ZDF, RTL and ProSieben to offer. A balcony is also available, whereby you our balcony on the next balcony go. A secured balcony door, the good lockable is, is therefore provided here. There is however also room with 'separate' balcony, on no other room has access. On a small drying rack its bath things hang up. Also there are two plastic chairs and a small table on the balcony. The bathroom was quite small and the flush (see hotel general) was not particularly good. The jet the shower is very strong, however reasonable. Really cold water you could however here not to adjust. The air conditioning you up to 18 degrees herunterstellen. So remained the hotel room during the day cool, if you from the hot beach returns. Some steckerabdeckungen made the impression, as they would soon fall off. But it held and everything worked perfectly. A mini bar was with the usual stocked ( water, Cola, Sprite, beer, chips, Wodka, whiskey, chocolate, orange juice). In the supermarket on the beach promenade are the things but, of course, cheaper. The room, especially the bathroom, has times seen better days, however the cleanliness was nothing that. Under the bed sheets we have however also not looked, perhaps better was. The curtains are not fully lichtabweisend, so a schlafbmaske (and perhaps even ear plugs) advisable. A safefach you could at the front desk for a fee rent. Apart from that we were however also not robbed and no goods were from our room picked. One must however well its things eight and possibly for the suitcase a castle with you, so that you in things theft safe is.

  • Gastronomie
    4.0

    There's a restaurant, something to the usual times (8 until: o'clock, 12 until o'clock and 5:30 P. M. until o'clock) was open. The quality of the dishes was really good with exception some food (peas were very hard, as well as hash browns). In general there was a standard buffet, by daily changing dishes supplemented (main course was every day - also for lunch and dinner-different). The choice is nothing special large, however enough. For breakfast you can even pancakes freshly prepared. Clean was the complete restaurant. On the waterfront you can however also very good and very, very cheap (a beer and a pizza for 3 Euro) eat out. Cocktails there are already from 2 Euro ( in the hotel 2,50 Euro). These fast food places have mostly also until into the night on, especially directly at the party mile.

  • Service
    3.0

    The staff were rather rude. Direct at the check-in we had to during the night ( we arrived at o'clock ortzeit to) our identity cards at the front desk leave. English spoke actually the complete staff. German can but also some. Especially when it comes to' tip' is, around which we also directly very rude from the whereas asked (this is probably the only German word, the you know). We were not at all asked, whether we our luggage to the room ported to have wanted. A Euro we gave but then given, which the two slow but visible unsatisfied were. Altogether we had 3 times complaints shortcomings in the room deliver (once again it was the toilet, after the 'repair' still no more than a few sheet on once flush could, once because of the not more to close balcony door and once because of of the airconditioning, the somewhat dripped and the symbol 'filter' blinked. On our complaints of this kind is you but pretty quickly and quickly someone came, the lack fixed has respectively I thought, he would have it done.

  • Sport und Unterhaltung
    3.0

    There is a very small fitness room with a few fitness equipment. The pool is the hotel accordingly nothing special large and weddings also very crowded. In the indoor pool it is a little cooler, however you can also' a few swim '. Mostly we were here completely alone, as many of course stayed in the pool area and restaurant areas were very pleasant. There was in this hotel not. Direct next to the reception there are two computers, where one for converted 3 Euro per hour in the internet could. The loungers by the pool are mostly occupied quickly in the morning, so you promptly a couch with a towel ' reserve' should. The loungers, as well as the sun screens by the pool are free. Only for an edition one must per day and person 50 cents pay. At the beach costs of course everything was a bit: 4 Euro for a sun screen, 3 Euro for a beach chair and 1 Euro for an edition. Altogether so an expensive pleasure. The sea was naturally in vain and wonderfully warm. A supervisor with a flag on, whether it is cheap or not (green, yellow and red flag). A shower there was only in the indoor pool, but right next to the pool is.

  • Hotel
    4.0

    The hotel was general in good condition. We had booked all inclusive and these benefits received. However there is only from to o'clock alcoholic drinks only beer ( this hardly alcohol contains) and white and red wine ( which still less alcohol included). Only for dinner there are different spirítuosen ( for example Wodka, Gin, coffee liqueur, etc.) , you then remainder itself can mix ( for example Gin Tonic). The guest structure trended the meal to judge (pork, Gulasch, much good traditional German kitchen) rather in the German and Russian corner. But also bulgarians make here vacation.

  • Lage und Umgebung
    6.0

    The location it hotels was super. There are altogether about 75 steps down to the beach promenade with supermarkets, the 24 hours on the day opened, plenty of shops and stores with (fake) branded articles, the rosenparfüm of Bulgaria, fish fun etc. Euros are not respectively rarely accepted. You can also change money at the best respectively the best course directly in varna. Alternatively you could from the hotel in the direction party (right of the steps to the beach promenade down) go, to on the left side of the first currency exchange the best rate close to current 1.91 ( leva for a Euro). Apart from that you can in the hotel for 1.8 ( leva for a Euro) exchange or almost everywhere for 1.88 leva for a Euro. The airport is circa 35 minutes far away. Therefore, that one however the other guests at other hotel deliver had, took the whole trip from the airport to the hotel about 45 minutes.

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Stephan
A star more it has not deserved
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • August 2012
Who no expectations is again, all inclusive light is for people who all content but not for Jahresurlauber. Service lowest level, 10 minutes before closing hidden the staff. Dining room with air-conditioning and only 19 degrees if you the whole day cityward sonnt is the way too cold. Front desk no German can. Exchange rate way too low 100 meters further in other hotel you get more for your money. The pool edge joints is not cleaned. Pool bar is well if you honestly says awful. One rumored even the plastic cup washed off and re-used, disgusting. The room is ... older than specified if it Geruchsbilder would give, you would vomit from the drain in the floor smells high which nobody wants to hear. The outlets look from the walls and could be for adults be dangerous. Oh and the hotel is the only with Klimakästen outside on the balcony, cheap. Is not even worth of three stars. Not again. Bewertung lesen
  • Zimmer
    3.8
    Größe des Badezimmers
    2.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    3.8
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    1.8
    Kompetenz (Umgang mit Reklamationen)
    1.0
    Rezeption, Einchecken, Auschecken
    2.0
    Freundlichkeit und Hilfsbereitschaft
    2.0
    Fremdsprachenkenntnisse des Personals
    2.0
  • Sport und Unterhaltung
    3.0
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    2.0
    Kinderbetreuung oder Spielplatz
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    2.0
    Familienfreundlichkeit
    2.0
    Zustand des Hotels
    2.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    2.0
    Behindertenfreundlichkeit
    2.0
  • Lage und Umgebung
    4.2
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Thomas
A vacation something different
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • August 2012
So the ' 4 stars are here unfortunately not appropriate: so if you stay here 4 stars luxury is expected on the wrong way food is very good but for everyone else in the taste the sea is not recommendable always high waves at the beach to buy you get what you are looking for all together I would Bulgaria only the young people to recommend those here for little money party Bewertung lesen
  • Zimmer
    3.5
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    2.0
    Größe des Zimmers
    4.0
  • Gastronomie
    3.3
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    2.8
    Kompetenz (Umgang mit Reklamationen)
    2.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    2.5
    Qualität des Strandes
    3.0
    Kinderbetreuung oder Spielplatz
    1.0
    Zustand und Qualität des Pools
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    3.3
    Familienfreundlichkeit
    2.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Michael
Once and never again
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • August 2012
The hotel is a age building made from prefabricated slabs ( wieDDR ) with a little paint refreshed, room noisy, on the balcony burns in the evening generrell no light and in the hallway (we were in the 1 floor) was always a very unpleasant odor. From the beach was about 100 meters you had to around the hotel to reach about 85 steps climb, for young people not a problem but for older a challenge. Restaurants-bars and shops plentiful. Leisure offers in the hotel nothing, 1 hour pool biliard costs 12,5 Euro and therefore also not used. The ... food is plentiful but monotonous and only lukewarm. Size of the room oK, but beds respectively mattresses soolt you carefully, was very dirty and the bathroom also left to be desired. All together I can these are not recommend, of a 4.5 star hotel I expected something else. Bewertung lesen
  • Zimmer
    3.3
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
    Größe des Zimmers
    4.0
  • Gastronomie
    2.5
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    2.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    2.0
  • Service
    2.5
    Kompetenz (Umgang mit Reklamationen)
    2.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Fremdsprachenkenntnisse des Personals
    2.0
  • Sport und Unterhaltung
    2.3
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    3.0
    Kinderbetreuung oder Spielplatz
    1.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    1.0
  • Hotel
    2.5
    Familienfreundlichkeit
    3.0
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
    Behindertenfreundlichkeit
    1.0
  • Lage und Umgebung
    4.2
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    3.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Chris
No 4 stars!
  • Nicht empfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • August 2012
From the outside hui, from the inside yuck. Bewertung lesen
  • Zimmer
    3.0

    Size of the room was sufficient, the bathroom but very dated, shower curtain yellow brown, drain broken, hair in the tooth finery cup, clean is different!

  • Gastronomie
    3.0

    All inclusive went from 10 hours until o'clock, despite large thirst, 8:02 P. M. nothing more, only at a charge. In all-inclusive there were water, lemonade, beer and wine and always only a cup. On the day of departure applies all inclusive only until o'clock, no matter wether you evenings or at night first departure. The food was from early morning to evenings monotonous, in between there was nothing, only at a charge.

  • Service
    2.0

    Room was cleaned, but also only through vacuumed and the bathroom roughly by mopped. The bed linen was a week long not changed. Towels were not changed just refolded. The kindness of the staff also left to be desired.

  • Sport und Unterhaltung
    4.0

    Pool area was sufficient, however you had to for the mats 1 leva per day are charged. Of animation far and wide no trace.

  • Hotel
    3.0

    From the outside hui, from the inside yuck.

  • Lage und Umgebung
    5.0

    Nice location, by crossing the promenade directly at the beach. Beach and water were very clean. Purchase- and entertainment possibilities were directly in front of the hotel.

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Ivonne
Reasonable
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • August 2012
All in all it was oK, you should however with the cleanliness drawbacks. -plates and cutlery in the restaurant was smudgy. -room dusty. Toilet dirty. Mattress had a thick brown stain. -at fruit there were for the food only little choice (apples, grapes, Nectarine and plums), not times melons! The beach was just a few meters and a supermarket was directly in front of the hotel Bewertung lesen
  • Zimmer
    3.8
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    5.0
  • Gastronomie
    3.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    1.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    4.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    3.0
    Qualität des Strandes
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    1.0
  • Hotel
    2.5
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    1.0
  • Lage und Umgebung
    5.3
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Restaurants & Bars in der Nähe
    4.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
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