Hotel Luna(4 stars)

Golden Sands 21 View on map

Average rating

215 hotel reviews

    Rating by categories

  • Hotel in general
    3.6
  • Room
    3.9
  • Service
    3.7
  • Location
    5.1
  • Food and Drinks
    3.8
  • Sport & entertain
    3.8
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66 reviews for this hotel sorted by travel date
Nina
Nice hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
In this hotel you got what you paid for. The hotel is nice and comfortable. Its very close to the beach and there are lot of shops bars and restourants. The only thing that I did not like was that there is stairs to the beach and you have to pay for the parasouls and the such beds read hotel review
  • Room
    4.7
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Jessica
Do not book.
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • August 2013
Hotel was generally completely inordnug it was clean and the atmosphere was also inordnug. read hotel review
  • Room
    5.0

    The room is nicely decorated and clean, the cleaning lady comes every morning much room early but if. The sign do not disturb out depends on you again later. Each day fresh towels and toilet paper the beds over again properly.

  • Gastronomy
    2.0

    The hotel has 1 restaurant an indoor bar and 2 outside bars the indoor bar you have to pay the external bar above not unless you want vodka or cocktails you have to pay and the other external bar the bottom is also something as with all-inclusive is meant keineahnung you get the beer all day Cola limo water wine everything was diluted bahh. And the dinner you get a liquor. The food tasted good but the much flt left a lot to be desired every day the same food villhier and as noodles or other soup but aansonsten always the same.

  • Service
    1.0

    From the service, i was very disappointed we kahmen to 10 at the hotel they gave us until 2 with the suitcases since sktzen we still have not even wristband making we eat could or drink very unfriendly also the people at the front desk the note a not and talk privately further.

  • Sport & Leisure
    2.0

    So there was in this hotel didn't let alone a kids disco or other entertainment. The pool is clean and the couches also.

  • Hotel
    3.0

    Hotel was generally completely inordnug it was clean and the atmosphere was also inordnug.

  • Location
    4.0

    Long and setting clear gold beach is rather something for parties to make there there were super discos and bars in the proximity the promed nde with shopping possibilities is situated 5 minutes from the hotel. The sea 5 minutes from the hotel.

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Frank & Kathrin
Good value for holiday!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2013
The hotel Luna is directly because of the gold beach, is only a promenade with lots of little shops in the ocean. It is from the 80er years and earned definitely not the 4 star standard. On 6 floors the rooms distribute themselves. We had never had such a run down room. Through a booking error we had a while, so exactly the rear over the entrance. The buses and delivery vehicles ran, permanent noise and unpleasant cigarette smoke. In our room was the air conditioning did not work properly, the carpet was rippled, the electrical outlets loose, everywhere the ... event of emergency repairs (other tiles in the bathroom. read hotel review
  • Room
    2.0

    Here share opinions. There is renovated rooms with a breathtaking sea view and a tired run down the back. We had the latter unfortunately got. Since we on the day on the beach and at night on the way, it was bearable. The room maids were very nice, it was also a rose in. Use but not all, if the room tired. Alone the carpet was questionable. One drags always somehow sand with, this is in the carpet, and the over the years.

  • Gastronomy
    5.0

    Food was good and varied. Despite peak season we had always immediately receive a place. Many employees were hard working immediately clear, new tablecloths put on... We had all inclusive. One does not need, since the benefits in the drinks area modest are. Until 20 hours you can use, tasted also everything quite watered down. Lunch we were never, since we the late- frühstückern and lunch with the breakfast is completed. Due to the high russian quota the food is adjusted to the. Much with kohl, deep-fried... Only the fruit was not fresh enough, no melon, many of the tin (apricots, plums...)

  • Service
    5.0

    The staff reacted to greet and thank you very positive. One says nothing flash so on a past. The is located on the behavior of the 80 percent russian tourists. This nationality wants to be served and costs the privilege of paying customer usually full. The staff are just the servant to own seem doomed to nip have. Alone the behavior in the dining room was terrible. Since the russian children just a plate full of 8-10 pizzastücken, food 2, and the remainder thrown away. The fruit, bread... You can almost not to see. Besides is still rumgesaut... How do you as a dissent human understanding?

  • Sport & Leisure
    3.0

    Pool very small and unused, one drives at the sea. Children had their joy, parents or alcoholics were at the pool bar the edge soutenant (all-inclusive). Kinderaniamtion there was not. The beach is divided into public and commercial area. It gives rescue floats (no pamala anderson, but a dry old male :-) ) We were right in front of the Luna in the beach bar Mirage. Since cost 2 beach chairs with cushions and umbrella every day 25 leva (12,5 Euro). With support from a nice strandwärter, everything clean - was quite pleasant.

  • Hotel
    2.0

    The hotel Luna is directly because of the gold beach, is only a promenade with lots of little shops in the ocean. It is from the 80er years and earned definitely not the 4 star standard. On 6 floors the rooms distribute themselves. We had never had such a run down room. Through a booking error we had a while, so exactly the rear over the entrance. The buses and delivery vehicles ran, permanent noise and unpleasant cigarette smoke... In our room was the air conditioning did not work properly, the carpet was rippled, the electrical outlets loose, everywhere the event of emergency repairs (other tiles in the bathroom...

  • Location
    6.0

    Direct access to the beach, beautiful. Only some stairs to master, as the gold beach at a slope is located. 25 kilometer to the airport, about 30 minutes' drive. The 3 kilometer golden sands are plastered with stalls, bars... The Luna is still on the quieter northern end, about 600m southern is remmi demmi until late in the night. The black sea is very clean and clear. The beach well maintained - so ideal for a beach holiday.

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Stefan
Hotel Luna
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • June 2013
Luna is a hotel with a lot of surprises and you should really another hotel take! We had all-inclusive which only to at 20 o'clock and everything is diluted with water Cola, beer simply everything! The wireless internet went at the beginning of very good but the you were then also! I can only a tip bay never the hotel except if your bad mood in the vacation something read hotel review
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    2.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.8
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    3.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    2.0
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Patrick
Awful, never again
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • June 2013
Never again! We were as friends and had 9 days all inclusive. The rooms are all already damaged what outlets, doors, etc. Wise. The mattresses are so worn you every coil is felt in the back! Tv has only 2 german channels and was very small which we noticed when we 2 rain days bridge had. Cracks in the walls, the shower head is with hose apart much. The water stinks after chlorine which coming from the water pipe. 'all-inclusive is only from 10 to 20 o'clock. The beer is watered down with water or alcohol. The cocktails are fee ... and tasted also not! The staff is unfriendly at the pool bar. Vodka Cola or vodka energy there only against payment and then it was so bad mixed the it was more inedible! The food. Buffet downstairs is also very monotonous and there is very little alternation most tastes very strange. Scrambled eggs in the morning was not correctly through. Then there is no way the oranges to press the buffet offering was. Only water with powder from the machines. The only positive: none really ill and it was nothing was stolen, but we had a safe! So Bulgaria again? - yes! But then in to another hotel! Each hotel will be better! read hotel review
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    2.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    2.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.3
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Lutz
Good beach hotel
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2013
Breakfast as almost everywhere in Bulgaria clearly in need of improvement, the hotel itself was very nice, bathroom is tiny without shower partition, what a 4 star hotel for Bulgaria rather the exception is, i know otherwise only from 3 and less stars read hotel review
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Vladimir
No all inclusive!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2013
So all inclusive is not worth the hotel at all the food is in the restaurants on the beach is not really expensive and tastes a lot better and it is varied. There is' free ' drinks from 10 hours -20 hours and the alcoholic beverages only beer (the most likely with water stretched was, say i, but many guests) and wine (tastes like the wine from the tetra pack). In the evening you could eat also hard drinks but after a try i have for the rest of also left (it was inedible) and otherwise you had no benefits ... as all inclusive guest. The staff is very nice and helpful, the rooms with air conditioning a small flat screen tv, safe, minibar and a nice view of the ocean. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Child care or playground
    1.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.5
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Karl
Better ale review archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
After reading the reviews I wanted to this hotel transfer, but I was positively surprised more good than bad. All W. as you need was available. Problem was the area, in spite of the beautiful weather everything was already closed, from 05-10-2012 was also this hotel closed. One bemühi irotz of the few guests still full variety of food and drinks to offer. Problem I had all inclusive with beer and wine from plastic cup at the Poulbar. For a fee there was glasses. Unequal Treatment? read hotel review
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    2.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Janina
Goldstrandbesucher archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel we would not again. 4 stars in the country category are too much. Often we had the tables in the restaurant not clean. The requirement was rude. Without Russian knowledge it is difficult to communicate. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
Close
Duke
Ideal hotel for beach vacation and party vacation archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
An ideal hotel for a beach- and party vacation at the gold beach. To the party mile one must about 15 minutes on foot plan. This hotel I can for not narrow-minded travelers absolutely recommend... Price-performance ratio was OK, despite insufficient drinks with the all inclusive Pakat ;-). read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Sabine
Luna, as you can experience archived
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • September 2012
The large ageing hotel makes when arriving no inviting impression. The façade crumbled, cracks in the walls, the parking is available. My room was not finished yet, because the cleaning lady lunch break. The hotel is with russians very popular, the age is over 40. All inclusive looks differently. Value for money is good not read hotel review
  • Room
    3.0

    The size is pleasant, the outlets were loose in the wall. Safe is at the front desk. Bathroom very slippery, open sewage you can only with a towel cover.

  • Gastronomy
    3.0

    The food offers hardly any variety, mostly only lukewarm. The fresh could search. The staff are partly so rude, not a smile brought about

  • Service
    2.0

    The staff's hospitality at the lobby bar is not at all available. Drinks are watered down, cup with lipstick before eyes of the guests only in another cup of beaker, then put them up again! The lifeguard, so times in between in the small fitness studio or is to relax just in the indoor pool. Loungers clean, of which he still has never heard! With complaints no German is understood!

  • Sport & Leisure
    1.0

    No animation available. Editions of the loungers only for a fee. In the pool is on the walls and on the edge black pilzkulturen clear to see.

  • Hotel
    2.0

    The large ageing hotel makes when arriving no inviting impression. The façade crumbled, cracks in the walls, the parking is available. My room was not finished yet, because the cleaning lady lunch break. The hotel is with russians very popular, the age is over 40. All inclusive looks differently. Value for money is good not

  • Location
    3.0

    To the beach it is not far away, but on the stairs. The way there is between umgepflegten because through. Supermarket is directly opposite. Entertainment possibilities in about 150 meters.

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Doris
No 4 stars but everything was not bad archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
Too big hotel with unfortunately many faults. The atmosphere from, the rooms are not better as in Italy or Croatia in a apartment, bathroom is nice, small tv with three German channels. As a family not suitable as the extra bed a opened unfold ancient couch was. The elevator questionable. Constantly was a broken. The cleanliness was okay but would certainly better. 90 per cent russians. Food was tasty no problems but unfortunately everyday the same stop prepared differently. Not much selection. Rather kantinenstile. read hotel review
  • Room
    2.0

    The size is ok. However poorly decorated. Everything totally out of date. The cleaning ladies make the most important however also only superficially, but that is not enough.

  • Gastronomy
    3.0

    1 restaurant unfortunately in kantinenstile. 1 bar which I really do not recommend. Mess.

  • Service
    3.0

    At the pool bar the cement horror. So this is really a cheek. As all inclusive guest you will not at all respected. The beverages a mess. Everything stretched with water. Totally unfriendly if you don't something ordered to pay is. In the restaurant the staff were to nice. It is just cleared quickly but the bothered us not.

  • Sport & Leisure
    2.0

    No entertainment. Internet but there are, I think on vacation not important. Pool way too small for this hotel. Loungers poorly. For children there are nothing at all really nothing.

  • Hotel
    3.0

    Too big hotel with unfortunately many faults. The atmosphere from, the rooms are not better as in Italy or Croatia in a apartment, bathroom is nice, small tv with three German channels. As a family not suitable as the extra bed a opened unfold ancient couch was. The elevator questionable. Constantly was a broken. The cleanliness was okay but would certainly better. 90 per cent russians. Food was tasty no problems but unfortunately everyday the same stop prepared differently. Not much selection. Rather kantinenstile.

  • Location
    6.0

    The location is great. 71 steps and you're on the wonderful sea. Great water, no crabs or other animals, great large waves. The water is turquoise. Really nice. Many have written here that the party mile far away is. So if you are 15 minutes can not run then must one evenly with the strolling course drive and costs 1.50 Euro. The airport is 30 minutes away. Varna 17 kilometer. Excursions there are enough. Shops or stalls there is also enough, nobody came too short. The beach bar armida is great and very cheap. Small beer 0.80 cents.

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Harald
Beach hotel archived
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • September 2012
Ageing complex(over 20 years ) cleanliness is ok mediocre. All inclusive is a cheek! For Russian guests well, for German guests an impertinence. read hotel review
  • Room
    4.0

    Size of the double room was ok. Very small tv. Bathroom very cramped. Air conditioning available. Mini bar is there. ( in the supermarkets everything was much cheaper)

  • Gastronomy
    3.0

    Food in the hotel would be improved. It is clean. Atmosphere is disastrous.

  • Service
    2.0

    Friendliness of the staff isn't available! Russian would be good. Cleaning of the rooms is ok. Complaints are ignored.

  • Sport & Leisure
    1.0

    Entertainment and sport isn't available! Water is ok. Water's edge at the beach steep. ( for children very dangerous!)

  • Hotel
    2.0

    Ageing complex(over 20 years ) cleanliness is ok mediocre. All inclusive is a cheek! For Russian guests well, for German guests an impertinence.

  • Location
    4.0

    To the beach it are 6 -landings with about 70 steps. Entertainment in the hotel isn't available. Excursions are good.

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Kersten
Good if you no expectations has archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
A simply outdated hotel which I with children do not book, since the plugs and the hair dryer in the room a very poor impression the part of the wall were. The food was against good and also diverse apart from it booked half board for dinner no drinks or only against bare. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
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Stefanie
So so archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Hotel corresponds rather to 2a 3 stars. Pool was not very clean ( very much mold, especially at the bars next to the pool where the water abrinnt, and between, the individual tiles!). Additional costs arise from cushions on the deck chairs and sun loungers, umbrellas and cushions at the beach - whose must be aware. In the hotel were very many Germans and Russian vacation guests, whether these positive or negative is decide. In addition lots of families with small children in the hotel, therefore also appropriate noise by the pool. In the surrounding restaurants there were everywhere the ... same food, what usually as' international cuisine''. The way to the so-called 'party street' was very far, the way there however not unpleasant and offers a lot of variation for the evening design outside of the hotel. I would the hotel rather for families with children recommend, not very much the value for cleanliness and hygiene place. read hotel review
  • Room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    1.8
    Quality of the beach
    2.0
    Child care or playground
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Thomas
The last! archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
This is a a hotel which far away from 4 stars. We had all-inclusive nclusive booked. Understood all drinks free, right? Luna is of course different, here one used the term all inclusive light and already sees the matter completely different from. From to you get here beer ( fully diluted ) water, so-called coffee, Cola or Fanta. More is not included. Cocktails? Not in the luna, the gives it then for 5 leva. Also an outdated hotel can a well-kept clean impression make. Here unfortunately not, in the hallways the plaster crumbled from the ceiling, partly unlit hallways and ... in general very unclean. The only place where you in the morning coffee and the view into a reasonably clean environment could enjoy was the roof terrace of the hotel. read hotel review
  • Room
    1.0

    . The rooms are outdated furnished, electrical outlets loose, as well as junction boxes without cover. In the so-called bathroom, the horror! As the aperture for the bathtub missing one could directly under the tub to see. Mold, rust and really everything you otherwise still to terrible things presents you found including. The same under the washbasin. With cleanliness this area had absolutely nothing in common

  • Gastronomy
    1.0

    What in the description luna is does not fit in at all with the experienced before place. There was a pool bar which as cocktail bar ( naturally only for cash paying guests) used. In addition a restaurant for early, lunch and dinner. The quality of the drinks apart from water or Fanta was very bad. From the offered beer you could probably a whole barrel drink without informing a tipsiness to get. Served in plastic cups at the pool bar which partly even a second time spent. The same applied for the coffee cups. With a thick brown solid crust was here the coffee spent, so what is then probably bottom drawer. Also in the restaurant was the clean up of the dishes unfortunately to the order of the day. Of hygiene so far away, so what would in Germany probably soon be closed.

  • Service
    1.0

    Here we come to a point which not only negative, but absolutely the last was. Friendliness this probably is a foreign word. Apart from a older mr at the pool bar which probably the bar manager and a further employee, as well as the two receptionists in the dining area, you are here friendliness far away. You had the impression to be a bother if you ordered and exactly one was treated. The cleaning of the rooms... Including one understands all of this clean and tidy if you came back. Unfortunately far been missing in the 4-star luna. It was roughly vacuumed, the ashtray emptied, the beds carelessly made and ready. And tip as in the brochure stands? Hardly!

  • Sport & Leisure
    1.0

    Activities? Activities? Everywhere at the gold beach, not only in the luna. Something is for this hotel a foreign word. To the hotel pool you have to unfortunately say, this time to the außenrändern should be cleaned, the black mold should not be. And dgenau it was around the pool

  • Hotel
    1.0

    This is a a hotel which far away from 4 stars. We had all-inclusive nclusive booked. Understood all drinks free, right? Luna is of course different, here one used the term all inclusive light and already sees the matter completely different from. From to you get here beer ( fully diluted ) water, so-called coffee, Cola or Fanta. More is not included. Cocktails? Not in the luna, the gives it then for 5 leva. Also an outdated hotel can a well-kept clean impression make. Here unfortunately not, in the hallways the plaster crumbled from the ceiling, partly unlit hallways and in general very unclean. The only place where you in the morning coffee and the view into a reasonably clean environment could enjoy was the roof terrace of the hotel.

  • Location
    6.0

    That is the only point our vacation the was really great. To the beach it are not even five minutes. And that was really great. Clearly one must put also here for chairs and umbrellas are charged, but also without. You can go shopping everywhere nearby. Supermarkets rows here together and also otherwise everything which one needed. Excursions there are at a charge also offered.

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Christian
No luxury, but good value for money archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • August 2012
Too bad, as in other evaluations to be read is, the hotel is not at all. Negative remarkable is mainly only the somewhat ' moderige, old condition. The rooms itself are very clean, also the bathroom, however gladly times cracks in doors or walls, nothing frightening, but not nice. The rest of the hotel looks just a bit dingy. The in-house restaurant has a varied offer, similar to the restaurants in the area, is however quite cheap and really tasty. Only the breakfast buffet could be a bit more balanced miss. Also the beverages, especially the cocktails, have a exzellentes ... price performance ratio. The beach is clean, however nothing special, just a piece of beach. But is it right opposite the hotel. When we were there, would be the sea because of the, but very high waves, for small children not really suitable %blank%. Options for shopping, party and for excursions there are around more than enough. Is somehow Mallorca, not so crowded and 'german'. Also possibilities eat to go it does not lack. Especially in every local, in which we were excellent and also the waiters were exceedingly friendly! The pool is quite small and was not used by us, as it completely full with children was. Generally, for a cheap party/beach holiday it is highly recommended, with children, or if you want luxury has, one is rather in the wrong place. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Stephan
A star more it has not deserved archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
Who no expectations is again, all inclusive light is for people who all content but not for Jahresurlauber. Service lowest level, 10 minutes before closing hidden the staff. Dining room with air-conditioning and only 19 degrees if you the whole day cityward sonnt is the way too cold. Front desk no German can. Exchange rate way too low 100 meters further in other hotel you get more for your money. The pool edge joints is not cleaned. Pool bar is well if you honestly says awful. One rumored even the plastic cup washed off and re-used, disgusting. The room is ... older than specified if it Geruchsbilder would give, you would vomit from the drain in the floor smells high which nobody wants to hear. The outlets look from the walls and could be for adults be dangerous. Oh and the hotel is the only with Klimakästen outside on the balcony, cheap. Is not even worth of three stars. Not again. read hotel review
  • Room
    3.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    3.0
    Quality of the beach
    4.0
    Child care or playground
    3.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    2.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Melanie
( almost ) everything was great! Staff unfriendly archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • August 2012
The hotel was general in good condition. We had booked all inclusive and these benefits received. However there is only from to o'clock alcoholic drinks only beer ( this hardly alcohol contains) and white and red wine ( which still less alcohol included). Only for dinner there are different spirítuosen ( for example Wodka, Gin, coffee liqueur, etc.) , you then remainder itself can mix ( for example Gin Tonic). The guest structure trended the meal to judge (pork, Gulasch, much good traditional German kitchen) rather in the German and Russian corner. But also bulgarians make here vacation. read hotel review
  • Room
    4.0

    The size of the room was all right. We had a budget room with a extra bed booked. The double bed was really huge (at least 2 times 2 meters). The extra bed was just as comfortable. The room was cleaned every day and with tips even something 'creative' and clean. The tv was really very small and had German transmitters only ARD, ZDF, RTL and ProSieben to offer. A balcony is also available, whereby you our balcony on the next balcony go. A secured balcony door, the good lockable is, is therefore provided here. There is however also room with 'separate' balcony, on no other room has access. On a small drying rack its bath things hang up. Also there are two plastic chairs and a small table on the balcony. The bathroom was quite small and the flush (see hotel general) was not particularly good. The jet the shower is very strong, however reasonable. Really cold water you could however here not to adjust. The air conditioning you up to 18 degrees herunterstellen. So remained the hotel room during the day cool, if you from the hot beach returns. Some steckerabdeckungen made the impression, as they would soon fall off. But it held and everything worked perfectly. A mini bar was with the usual stocked ( water, Cola, Sprite, beer, chips, Wodka, whiskey, chocolate, orange juice). In the supermarket on the beach promenade are the things but, of course, cheaper. The room, especially the bathroom, has times seen better days, however the cleanliness was nothing that. Under the bed sheets we have however also not looked, perhaps better was. The curtains are not fully lichtabweisend, so a schlafbmaske (and perhaps even ear plugs) advisable. A safefach you could at the front desk for a fee rent. Apart from that we were however also not robbed and no goods were from our room picked. One must however well its things eight and possibly for the suitcase a castle with you, so that you in things theft safe is.

  • Gastronomy
    4.0

    There's a restaurant, something to the usual times (8 until: o'clock, 12 until o'clock and 5:30 P. M. until o'clock) was open. The quality of the dishes was really good with exception some food (peas were very hard, as well as hash browns). In general there was a standard buffet, by daily changing dishes supplemented (main course was every day - also for lunch and dinner-different). The choice is nothing special large, however enough. For breakfast you can even pancakes freshly prepared. Clean was the complete restaurant. On the waterfront you can however also very good and very, very cheap (a beer and a pizza for 3 Euro) eat out. Cocktails there are already from 2 Euro ( in the hotel 2,50 Euro). These fast food places have mostly also until into the night on, especially directly at the party mile.

  • Service
    3.0

    The staff were rather rude. Direct at the check-in we had to during the night ( we arrived at o'clock ortzeit to) our identity cards at the front desk leave. English spoke actually the complete staff. German can but also some. Especially when it comes to' tip' is, around which we also directly very rude from the whereas asked (this is probably the only German word, the you know). We were not at all asked, whether we our luggage to the room ported to have wanted. A Euro we gave but then given, which the two slow but visible unsatisfied were. Altogether we had 3 times complaints shortcomings in the room deliver (once again it was the toilet, after the 'repair' still no more than a few sheet on once flush could, once because of the not more to close balcony door and once because of of the airconditioning, the somewhat dripped and the symbol 'filter' blinked. On our complaints of this kind is you but pretty quickly and quickly someone came, the lack fixed has respectively I thought, he would have it done.

  • Sport & Leisure
    3.0

    There is a very small fitness room with a few fitness equipment. The pool is the hotel accordingly nothing special large and weddings also very crowded. In the indoor pool it is a little cooler, however you can also' a few swim '. Mostly we were here completely alone, as many of course stayed in the pool area and restaurant areas were very pleasant. There was in this hotel not. Direct next to the reception there are two computers, where one for converted 3 Euro per hour in the internet could. The loungers by the pool are mostly occupied quickly in the morning, so you promptly a couch with a towel ' reserve' should. The loungers, as well as the sun screens by the pool are free. Only for an edition one must per day and person 50 cents pay. At the beach costs of course everything was a bit: 4 Euro for a sun screen, 3 Euro for a beach chair and 1 Euro for an edition. Altogether so an expensive pleasure. The sea was naturally in vain and wonderfully warm. A supervisor with a flag on, whether it is cheap or not (green, yellow and red flag). A shower there was only in the indoor pool, but right next to the pool is.

  • Hotel
    4.0

    The hotel was general in good condition. We had booked all inclusive and these benefits received. However there is only from to o'clock alcoholic drinks only beer ( this hardly alcohol contains) and white and red wine ( which still less alcohol included). Only for dinner there are different spirítuosen ( for example Wodka, Gin, coffee liqueur, etc.) , you then remainder itself can mix ( for example Gin Tonic). The guest structure trended the meal to judge (pork, Gulasch, much good traditional German kitchen) rather in the German and Russian corner. But also bulgarians make here vacation.

  • Location
    6.0

    The location it hotels was super. There are altogether about 75 steps down to the beach promenade with supermarkets, the 24 hours on the day opened, plenty of shops and stores with (fake) branded articles, the rosenparfüm of Bulgaria, fish fun etc. Euros are not respectively rarely accepted. You can also change money at the best respectively the best course directly in varna. Alternatively you could from the hotel in the direction party (right of the steps to the beach promenade down) go, to on the left side of the first currency exchange the best rate close to current 1.91 ( leva for a Euro). Apart from that you can in the hotel for 1.8 ( leva for a Euro) exchange or almost everywhere for 1.88 leva for a Euro. The airport is circa 35 minutes far away. Therefore, that one however the other guests at other hotel deliver had, took the whole trip from the airport to the hotel about 45 minutes.

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Chris
No 4 stars! archived
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • August 2012
From the outside hui, from the inside yuck. read hotel review
  • Room
    3.0

    Size of the room was sufficient, the bathroom but very dated, shower curtain yellow brown, drain broken, hair in the tooth finery cup, clean is different!

  • Gastronomy
    3.0

    All inclusive went from 10 hours until o'clock, despite large thirst, 8:02 P. M. nothing more, only at a charge. In all-inclusive there were water, lemonade, beer and wine and always only a cup. On the day of departure applies all inclusive only until o'clock, no matter wether you evenings or at night first departure. The food was from early morning to evenings monotonous, in between there was nothing, only at a charge.

  • Service
    2.0

    Room was cleaned, but also only through vacuumed and the bathroom roughly by mopped. The bed linen was a week long not changed. Towels were not changed just refolded. The kindness of the staff also left to be desired.

  • Sport & Leisure
    4.0

    Pool area was sufficient, however you had to for the mats 1 leva per day are charged. Of animation far and wide no trace.

  • Hotel
    3.0

    From the outside hui, from the inside yuck.

  • Location
    5.0

    Nice location, by crossing the promenade directly at the beach. Beach and water were very clean. Purchase- and entertainment possibilities were directly in front of the hotel.

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