InterContinental Mauritius Resort Balaclava Fort(5 stars)

Ville Valio, Coastal Road, Balaclava View on map

Average rating

92 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.7
  • Service
    5.4
  • Location
    4.6
  • Food and Drinks
    5.3
  • Sport & entertain
    5.2
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49 reviews for this hotel sorted by travel date
Narendra
Fantastic break on beach front hotel in Mauritus
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
You can tell when a hotel is managed well, we got this feeling as soon as we arrived here, greeted very well and in the most professional manner. The staff and management team seem to be very happy doing what they do there! Escorted to our room which bought a smile to our faces. This has been the most relaxing holiday we have had in a very long time, you may want to go on the all inclusive deal as trust me it is well worth it! The food ( so many tasteful options) it seemed unreal. The breakfast,lunch ... and dinner options are very good. I have stayed at the Oberoi in mauritus and this hotel is much better for all choices. after dinner they even provide entertainment on the beach! Lots to do! read hotel review
  • Room
    6.0

    Super clean with all and more you can expect from a 5 star hotel

  • Gastronomy
    6.0

    Super! Out of this world! great service all around and everyone takes care of you when in and around the hotel.

  • Service
    6.0

    out of this world! Nothing is ever too much for anyone and above all everything comes with a smile!

  • Sport & Leisure
    6.0

    excellent, very clean and great maintained.

  • Hotel
    6.0

    You can tell when a hotel is managed well, we got this feeling as soon as we arrived here, greeted very well and in the most professional manner. The staff and management team seem to be very happy doing what they do there! Escorted to our room which bought a smile to our faces. This has been the most relaxing holiday we have had in a very long time, you may want to go on the all inclusive deal as trust me it is well worth it! The food ( so many tasteful options) it seemed unreal. The breakfast,lunch and dinner options are very good. I have stayed at the Oberoi in mauritus and this hotel is much better for all choices. after dinner they even provide entertainment on the beach! Lots to do!

  • Location
    6.0

    beautiful and very clean, well maintained hotel

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Johannes
Fantastic stay with my family
  • Recommended hotel
  • Families
  • Beach holiday
  • November 2014
Fantastic family stay. Staff knew that we have only limited time together as family and from the start and went above and beyond. Great management presence as well and staff couldn't be more courteous. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Nancy
Beautiful beach resort hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
We've stayed in this beautiful resort in Nov for holiday and it was the best vacation of our lives. The staff is always smiling and very friendly any time we we interact, especially the recreation team has done the wonderful job! They looked after us and gave us a special treatment. Also several dinners we had at Nobel House were just fantastic. The beach setting we had was just amazing which I will never forget! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Assish
Exceptional
  • Recommended hotel
  • Families
  • City break
  • November 2014
I enjoyed the hotel which was nicely renovated. Beds were OK. Nice bathroom and great shower. The hotel itself is great - comfortable, warm, clean, spacious enough, looks attractive and has nice touches. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
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Mary
Great Resort
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
Great resort and even better staff , very caring and attentive.Shirley at guest relations was very approachable and efficient. The team at Noble House restaurant excellent , same as all restaurants and bars in general. We 'll come back . Iain Mckoy read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Albert
One week at our home in Mauritius
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
It was not our first time in a resort but I am sure it will stick to our minds for long. We previously had very good experiences in Tenerife, Koh Samui or Playa del Carmen but our holidays in InterContinental Resort Mauritius went beyond our expectations. Since the day we arrived, we were impressed by the quality of the facilities (top class in the rooms, very nice beach, amazing gardens, well-equipped gym and public spa.) and the friendliness of the staff with special thanks for the Resort Manager, who looked after us during all our stay. The hotel has ... four different restaurants where you will have amazing culinary experiences, not only for their dishes but also for the working team (the three Nitish or the omnipresent Dora) and ambient and good decoration. If you visiti Mauritius, this resort is one of the best choices you can take for your stay. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Giada
A wonderful holiday!
  • Recommended hotel
  • Families
  • Beach holiday
  • April 2014
The Intercontinental is a great place where to relax and have fun at once. There is a great atmosphere there. The beach is a peaceful place with a great terrasse on the ocean from where you can observe the best sunsets ever!! A great thank to jean Pierre and his animation team (Oliver, LLyod, Ravi, Preethee) who made our stay even more pleasant. Animation is decent never too pushy and there is always an activity to take part to, if you want. The food and the service in the restaurants (you can chose between different kind of food/environment within the ... hotel) is excellent The hotel is well situated and not far away from Grand Bay, a nice village with good restaurants, bars and shopping possibilities. Also Port Luis and other "touristic" places are easy to be reached from there. We got a big, very clean room, which was cleaned every day with lots of love for details by Jay, who I kindly thank for his "animal figures" on the bed-) A very special thank to Mr Kevin Ritoo, who made possible the upgade to this wonderful room!! He also helped us with the booking of the the catamaran and gave us all the time valuable advices. His nice manners and professionality made the stay even more valuable-)-) The fitness center and the Spa are professionally organized and very well managed. I can really advice you to book this hotel if you want to experience a memorable holiday!! read hotel review
  • Room
    6.0

    wonderful. clean huge AC worked. everything there. great room service

  • Gastronomy
    6.0

    good. different kind of food, great atmosphere

  • Service
    6.0

    good. Friendly, professional and never crowded

  • Sport & Leisure
    6.0

    good. great fitness center and trainer. Warm and normal pool. discrete animation

  • Hotel
    6.0

    The Intercontinental is a great place where to relax and have fun at once. There is a great atmosphere there. The beach is a peaceful place with a great terrasse on the ocean from where you can observe the best sunsets ever!! A great thank to jean Pierre and his animation team (Oliver, LLyod, Ravi, Preethee) who made our stay even more pleasant. Animation is decent never too pushy and there is always an activity to take part to, if you want. The food and the service in the restaurants (you can chose between different kind of food/environment within the hotel) is excellent . The hotel is well situated and not far away from Grand Bay, a nice village with good restaurants, bars and shopping possibilities. Also Port Luis and other "touristic" places are easy to be reached from there. We got a big, very clean room, which was cleaned every day with lots of love for details by Jay, who I kindly thank for his "animal figures" on the bed :-) A very special thank to Mr Kevin Ritoo, who made possible the upgade to this wonderful room!! He also helped us with the booking of the the catamaran and gave us all the time valuable advices. His nice manners and professionality made the stay even more valuable :-) :-) The fitness center and the Spa are professionally organized and very well managed. I can really advice you to book this hotel if you want to experience a memorable holiday!!

  • Location
    6.0

    perfect. Shopping restaurants nightlife everything near

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Georg
Everything perfect, just a great stay
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2014
Just came back from honeymoon week at InterContinental Mauritius. Have been scared to read bad reviews from last year, but have to say that I guess management changed as that was my dream stay. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Steffen
For a beach holiday not suitable
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • May 2013
I was with my wife since, originally we had wanted to 10 days, but after 2 days: The quality of the food was very bad, the kitchen is apparently dreadful. Cats under the table with the meal and birds knappern on bread at the buffet, the staff did nothing. The beach is very roughly and without shoes not recommendable, also the hotel is very isolated and you always have to take a taxi, if you want to real sand experience. Therefore not for bathing suitably. The staff is very friendly, the rooms are also very nice, it help unfortunately not ..., if the rest not so great is. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    1.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Michael
Michael
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • March 2013
Conclusion! Disappointing! Dream vacation looks for me completely different -unfortunately the beach not be the one under a 'dream beach!' In any white my expectations. This is discouraged if you a great beach vacation - without additional taxi-which are expensive to purchase would like to take. The employees are partly motivated-show but also often lack of interest. The hotel shows in some corners already some larger and smaller lack of beauty on (bathroom with mold) or lack of fittings. Unfortunately no 5 star hotel. read hotel review
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    2.0
    Quality of the beach
    2.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    1.0
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Constance
No iteration factor! No 5 stars!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
Positive: - design the hotel - design and equipment in the rooms - beauty products - friendliness of the staff - flora and fauna - dinner in the restaurant 'noble house' - cocktails in the lobby - spa treatments - seating area at the beach (free chairs at any time of the day/ gap good) lay perhaps also at the daily and long noise through the gardening?! Negative: - who before the trip questions by mail to this hotel sends gets no response - room richen extremely musty and thus the entire interior (pillows, sheets, towels, sofa and so on. ... And after a couple of days also the own clothes) explanatory memorandum management: 'this is due to the humid climate' we at other tropenaufenthalte but not seen! - cleaning the room moderate to not at all (1 times barefoot into the bathroom = black soles) - rooms were at 17 o'clock not presented - it is possible the whole day the kramigen service before the rooms rum - room service pays more attention to the guest personal order in favour of the standards to confuse, rather than time the room to clean (was swept never) - coffee and tea is not replenished, only after asking - 1 teacup, 1 coffee cup and 1 teaspoon (per room for 2 people) - something was missing always, for example washcloths, towels or mat - only 4 hangers - no german tv channels (for those, that is important) - flooded toilet through leaky shower - for the time being no reaction to please to help, only on the penultimate day vainer abdichtungsversuch - you have really tried hard the guest real noise to bother for example by rattling service, back the heavy chairs in the rooms (there could be felt remedy), technical and renovations to the fountain ( wasserein and desist in the daily change on pump ) especially the gardening (we stayed in 2 weeks 8 motorized equipment met) understandable, the the complex maintained must, but not so, only one example, the whole lawn has been days and hours with the lawn edge tilled, instead of the time in the 1-2 hours with a lawn mower to do and if the guests for breakfast or the dinner set - the pool is a joke with maximum depth of 1.50 metres, so shallow and warm, nothing for swimming and not cooling - the musical noise by the pool is not everyone's thing - culinary in the buffet restaurant, just the indian guests the - despite daily theme change change only the büfettbezeichnungen, the food itself is for the european taste indian, monotonous and boring - the presentation of the dishes is dearless and on mass laid out, no decoration, everything sticky, stains and verpampt - the large buffet is stuffy and noisy, the soil comes dirty and has rather the charm of a snack bar-cafeteria - we then also the eating habits, mostly of the indian guests, and the dress sense many guests the dinner (flip flops and tracksuit trousers) completely abgetörnt and we are for the rest of the time the 'cafeteria style' in's noble house escaped and were very satisfied there - the breakfast with 2 types of sausage, only white bread and a very economical fruit, more than poor (more for that warm beans and currypamps ) - there was no jam glasses, no for coffee spoons, no cereal bowls and no eggcups and often no bread knife (only on request with wait) - management is complaint or wunschresistent - hotel taxis ridiculously expensive (50 €for 12 kilometer na Port Louis) Other: - water is clean, but by close surf very busy - for swimming not convenient, as rocky - lagoon a bit stale (baggersee-feeling) - snorkelling partially (if not too strong waves and high tide) possible - ocean creatures available, but in the not comparable with the diversity in Maldives - glass very pleasant to the hotel complex times seen from the water, otherwise underwater 'dead' - shopping possibilities (clothes and souvenirs) within the 3 hotel stores, otherwise nothing within walking distance - free wi-fi in the lobby and restaurants - tip the fridge cools only, if you the closet door before it leaves open. Logical-without air no cooling! Understands here but none and the door will be again and again closed. Our summary: If you are looking for a nice beach and snorkelling holiday in sophisticated, attractive luxurious surroundings to make would like, can the long flight here save. There are nicer beaches and more diverse underwater worlds in the Maldives and even in the mediterranean sea and the Canary Islands. Nice hotel area with absolutely said management in many ways. Culinarily spoiled or guests or the well maintained dining should their expectations far down screw (at least in the main restaurant and for breakfast). Those who seek peace and quiet, has a remote hotel, the requested peace but by homemade noise. Five star has this hotel definitely not deserved! No iteration factor! read hotel review
  • Room
    5.0

    See detailed description ' hotel generally above!

  • Gastronomy
    2.0

    See detailed description ' hotel generally above!

  • Service
    4.0

    See detailed description ' hotel generally above!

  • Sport & Leisure
    4.0

    See detailed description ' hotel generally above!

  • Hotel
    3.0

    Positive: - design the hotel - design and equipment in the rooms - beauty products - friendliness of the staff - flora and fauna - dinner in the restaurant 'noble house' - cocktails in the lobby - spa treatments - seating area at the beach (free chairs at any time of the day/ gap good) lay perhaps also at the daily and long noise through the gardening?! Negative: - who before the trip questions by mail to this hotel sends gets no response - room richen extremely musty and thus the entire interior (pillows, sheets, towels, sofa and so on. And after a couple of days also the own clothes) explanatory memorandum management: 'this is due to the humid climate' we at other tropenaufenthalte but not seen! - cleaning the room moderate to not at all (1 times barefoot into the bathroom = black soles) - rooms were at 17 o'clock not presented - it is possible the whole day the kramigen service before the rooms rum - room service pays more attention to the guest personal order in favour of the standards to confuse, rather than time the room to clean (was swept never) - coffee and tea is not replenished, only after asking - 1 teacup, 1 coffee cup and 1 teaspoon (per room for 2 people) - something was missing always, for example washcloths, towels or mat - only 4 hangers - no german tv channels (for those, that is important) - flooded toilet through leaky shower - for the time being no reaction to please to help, only on the penultimate day vainer abdichtungsversuch - you have really tried hard the guest real noise to bother for example by rattling service, back the heavy chairs in the rooms (there could be felt remedy), technical and renovations to the fountain ( wasserein and desist in the daily change on pump ) especially the gardening (we stayed in 2 weeks 8 motorized equipment met) understandable, the the complex maintained must, but not so, only one example, the whole lawn has been days and hours with the lawn edge tilled, instead of the time in the 1-2 hours with a lawn mower to do and if the guests for breakfast or the dinner set - the pool is a joke with maximum depth of 1.50 metres, so shallow and warm, nothing for swimming and not cooling - the musical noise by the pool is not everyone's thing - culinary in the buffet restaurant, just the indian guests the - despite daily theme change change only the büfettbezeichnungen, the food itself is for the european taste indian, monotonous and boring - the presentation of the dishes is dearless and on mass laid out, no decoration, everything sticky, stains and verpampt - the large buffet is stuffy and noisy, the soil comes dirty and has rather the charm of a snack bar-cafeteria - we then also the eating habits, mostly of the indian guests, and the dress sense many guests the dinner (flip flops and tracksuit trousers) completely abgetörnt and we are for the rest of the time the 'cafeteria style' in's noble house escaped and were very satisfied there - the breakfast with 2 types of sausage, only white bread and a very economical fruit, more than poor (more for that warm beans and currypamps ) - there was no jam glasses, no for coffee spoons, no cereal bowls and no eggcups and often no bread knife (only on request with wait) - management is complaint or wunschresistent - hotel taxis ridiculously expensive (50 €for 12 kilometer na Port Louis) Other: - water is clean, but by close surf very busy - for swimming not convenient, as rocky - lagoon a bit stale (baggersee-feeling) - snorkelling partially (if not too strong waves and high tide) possible - ocean creatures available, but in the not comparable with the diversity in Maldives - glass very pleasant to the hotel complex times seen from the water, otherwise underwater 'dead' - shopping possibilities (clothes and souvenirs) within the 3 hotel stores, otherwise nothing within walking distance - free wi-fi in the lobby and restaurants - tip : the fridge cools only, if you the closet door before it leaves open. Logical-without air no cooling! Understands here but none and the door will be again and again closed. Our summary: If you are looking for a nice beach and snorkelling holiday in sophisticated, attractive luxurious surroundings to make would like, can the long flight here save. There are nicer beaches and more diverse underwater worlds in the Maldives and even in the mediterranean sea and the Canary Islands. Nice hotel area with absolutely said management in many ways. Culinarily spoiled or guests or the well maintained dining should their expectations far down screw (at least in the main restaurant and for breakfast). Those who seek peace and quiet, has a remote hotel, the requested peace but by homemade noise. Five star has this hotel definitely not deserved! No iteration factor!

  • Location
    3.0

    See detailed description ' hotel generally above!

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Eduard
Hotel has definitely not 5 star rating
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2013
As first a room receive, the strong mold smell, this was in the bathroom To see (black mold). Room was below. After a long fight with the manager got We a room in the first floor. Here was the condition better, but did the bathroom not 5 star standard. A big disappointment was the beach, the is here not available, if you Maritius bay view You actually always on a dream beach. Access to the sea only over stones possible. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    2.3
    Quality of the beach
    1.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    1.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Dirk
Light and shade
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • March 2013
The hotel is, although fairly new just barely maintained. Broken will only temporarily replaced. The hotel itself is very nice located and would be a good potential for an experienced hotelier. But here in the indian owners of the desire to be the complex with so little effort as possible to capitalize and then off to the next resort. The most unpleasant thing is the totally inadequate service. The mostly indian staff except for few exceptions totally untrained and a bit lustered. It makes the impression, as if cheap auxiliary set, by your colleagues schnelleinweisung and then to the guests ... they should better be locked up. Purchase orders at the beach but also in the pool area take standard 30-60 minutes. As mentioned, i am not talking of exceptions, which always happen, but to the rule. Vorausgesetz it is anyone. In the various actually very nice restaurants in a great location - the same misery. Ungeschultes staff, completely overstrained, although only every 3. table occupied 'sorry, it's so busy'. From the usual requirements, the i on a server in a european interconti would i want to not at all entertainment, the should be already clear, but that the at the beginning of the food ordered wine at the end the food is, the espresso 20 minutes to order freezing is, the clothes the waiter completely dirty is (no, not only a couple small stains ☺, the food was under the tables also be confused as the invoices, the dedicated dirty, greasy and mostly unabgeräumt are. I break the list here, you can get the rest of even imagine what it's. A defect in the electronic door lock we arrived on days again and again only after a new march through the entire area to the front desk, accompanied by a technician into the room. Every time promised the problem be immediately to fix it. Only when i 5 days loudly explained, next time the door to enter the castle was within 15 minutes exchanged. Is. Interconti-style is different. Another german family the first room offered denied, since it was dirty. The pool is more like ausklingbecken of a football club the 2. league with maximum depth of one metre, but the lagoon at the beach is a good substitute. The pool bar is regularly with 3a 4 people to have occupied, the but mostly with themselves than with the be of the guests are employed. The picture rounds from. It is really a great shame, great location, beautiful rooms (if you would be), a nice hotel (if you would be) much staff (if trained would be). Such a strong potential and so badly used. I would gladly friendly letter, because there is of course also a few very attentive staff, for it is a shame, that you in the picture, your boss can give founder. It is my hope, that interconti not permanently from a bad manager on a remote island the name break and stay there again for a bit more quality Baden in the sea secluded from small lagoon because of the many unterwasserfelsen and the low water height difficult. The crepes at the beach bar was delicious. Great hammocks at the beach, the unfortunately not to use, since all the networks torn are. A beautiful offshore island, with a jetty is connected to. The loungers there are unfortunately not to use it, since the staff too lazy is the cushions in the morning to get. You can of course even drag, if you want ☺. Wi-fi in most parts of the area for free sometimes (heaven knows why) available, partly even at the beach. In the room internet only on internet for 5 €per hour. Small diving center at the hotel (on the hotel's side reticent. Heaven knows why) It is strange. I come to me to be a notorious complainer, i (also thanks to holiday check) with a few expectations, has come here (as at the last minute no other hotel was) and i also firmly made me not to annoy and the vacation easy to enjoy. To 5 days was however only conditionally possible ☺. A hotel with 5-star name, 4-star resort and 2.5 stars Mallorca-service. As said other travellers here on site: we had known, that it is a indian management is we would not come. Guests pleasantly mixed. A lot of french people and indians, some british, a few chinese, very few russian and german read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Distance to the beach
    6.0
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Rainer
Exceptional dedication in a wonderful ambiance
  • Recommended hotel
  • Singles
  • Proof of booking
  • Other stay
  • March 2013
Having been in the InterContinental Resort Mauritius for one week I have to commend the resort for outstanding aspects concerning my stay there: an attentive reception, a wonderful room (where admittedly it probably helps to be a long time member of the group's free customer relations program called Priority Club) and a perfect resort with, believe it or not, 4 different theme restaurants in which the half board packages are mostly credited in a very generous way unknown to me from other places. The main breakfast and buffet diner hall could be a touch brighter and/or with more attractive interior ... design but, again, very good buffet food and a dedicated staff make you still feel comfortable. Special highlights in the resort's evening entertainment are the huge open air party buffet diners in an attractive on-the-beach atmosphere - heaps of work before and after the event for the staff. The internet (WIFI with a router in my room) worked well - different from many other expensive hotels worldwide where the rates are sometimes ridiculous and sadly the WIFI reception is, too. Management is always present, attentive, charming and thus also provides a good host and hospitality model to their staff. So alltogether a very nice place run with much professionalism and dedication from everybody involved, where you feel appreciated and all that in a wonderful resort ambience. read hotel review
  • Room
    6.0

    I had a wonderful forward looking room (admittedly it probably helps to be a long time member of the IHG-group's free customer relations program called Priority Club - see above, too).

  • Gastronomy
    6.0

    Four different theme restaurants in which the half board packages are widely credited in a very generous way unknown to me from other places (see above, too)

  • Service
    6.0

    Very dedicated, attentive staff (see above, too)

  • Sport & Leisure
    5.0

    Very stylish setting; good deal of activities; main pool not Olympic size but more for lingering and use of pool bar

  • Hotel
    6.0

    Having been in the InterContinental Resort Mauritius for one week I have to commend the resort for outstanding aspects concerning my stay there: an attentive reception, a wonderful room (where admittedly it probably helps to be a long time member of the group's free customer relations program called Priority Club) and a perfect resort with, believe it or not, 4 different theme restaurants in which the half board packages are mostly credited in a very generous way unknown to me from other places. The main breakfast and buffet diner hall could be a touch brighter and/or with more attractive interior design but, again, very good buffet food and a dedicated staff make you still feel comfortable. Special highlights in the resort's evening entertainment are the huge open air party buffet diners in an attractive on-the-beach atmosphere - heaps of work before and after the event for the staff... The internet (WIFI with a router in my room) worked well - different from many other expensive hotels worldwide where the rates are sometimes ridiculous and sadly the WIFI reception is, too... Management is always present, attentive, charming and thus also provides a good host and hospitality model to their staff. So alltogether a very nice place run with much professionalism and dedication from everybody involved, where you feel appreciated and all that in a wonderful resort ambience.

  • Location
    5.0

    Wonderful peace of landscape but off the beaten track

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Janni
Disappointing
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • March 2013
Beware! As a beach vacation very unsuitable! Itself looks beach good, well maintained, a lot of green. But since only rocks and sharp stones at the beach beach chairs, you can in the sea not swim, one must for a lot of money rent a car, to the public beaches to drive, which a few kilometers away. The staff is mostly unmotivated and often rude. The five stars are unjustifiable. On own costs another hotel taken, which made my vacation was saved... read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    1.7
    Proximity to shopping areas
    1.0
    Distance to the beach
    1.0
    Other leisure activities available
    3.0
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Thorsten
Let it go!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Never ever 5 stars I don't know as you a really bad hotel so ok, there are perhaps 2 hotels with the same name? Travel agency at home said that the good reviews from the hotel be made. If an interest has time pictures from the hotel get, can he contact me, but beware, they are not nice. Dirt in the bathroom, on the bed and so on read hotel review
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    2.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    2.0
    Quality of the beach
    1.0
    Child care or playground
    3.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.0
    Family friendliness
    4.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    4.0
  • Location
    2.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Stephan & Birgit
A vacation, which leaves nothing to be desired
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2012
We had the first time christmas in the 'south' spent. It was simply dreamlike. As we already arrived, the lobby, the view of the see etc. The service the intercontinental was terrific and simply not to exceed. The buffet for breakfast in the main restaurant left nothing to be desired. Senso restaurant we have really enjoyed, as you here completely relaxed and in all peace breakfast. Especially but the varied evening buffet enthusiastic. The food was heavenly. Especially the fish and the seafood, the indian and asian offer, the desserts. Just about everything was perfect. The very friendly staff was ... sensational. She were all very friendly, accommodating and very helpful, which one in Germany often very much missed. Especially arnaud, Kevin and Kathrin (catherin ) at the front desk and Sam and arvin at the cocosbar at the beach have cared for us cared. Also the other staff were always very accommodating and friendly (gardener, housekeepers etc.) The rooms were very lovingly with flowers. Every day we found other artwork on our beds. We felt like we were 'king'  Although the complex was fully booked, we found always vacant chairs at the beach or by the pool. It was everything is so spread out, that one not at all the feeling had, that the hotel was fully booked. The location of the hotel is for all recommendable, the a relaxing and quiet beach vacation prefer. All rooms had view of the sea and the hotel was directly at the beach. Especially for our kids it was a dream. You have felt very comfortable and wanted not any more home. Although the hotel a bit off the beaten path from the center is (the you know yes, before you a hotel bay) can you enough excursions undertake. Besides there are at the beach enough leisure offers, like for instance diving, water skiing etc. The vacation was so perfect. We would like to again for the lovely time and will one day again to Maritius return. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Claudia-Walter
We felt like a royal couple We felt like a royal couple
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
We have stayed in many vacation countries and places, but the service the intercontinental was simply the best. We have stayed in many vacation countries and places, but the service the intercontinental was simply the best. The very friendly staff (from the manager to the gardener) was sensational. The very friendly staff (from the manager to the gardener) was sensational. At the beach served us swadesh, a especially friendly and hardworking staff, at the cocosbar tashvee and arvin. At the beach served us swadesh, a especially friendly and hardworking staff, at the cocosbar tashvee and arvin. In the local mahesh ..., Mohamed and Patrik. In the local mahesh, Mohamed and Patrik. Short, everyone was very friendly, courteous and at all times very helpful. Short, everyone was very friendly, courteous and at all times very helpful. Unfortunately, we had to find out, that the majority of of the guests the staff is rather rude behaved. Unfortunately, we had to find out, that the majority of of the guests the staff is rather rude behaved. With us there is the saying: as you in the forest in crying, so you get it back. With us there is the saying: as you in the forest in crying, so you get it back. I would like only times on the beautiful, relaxing vacation thank you. I would like only times on the beautiful, relaxing vacation thank you. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
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Uwe & Sabine
A great vacation, to to spoil!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
We were thrilled, such a vacation we had never! The staff's hospitality was great (for example wore the waiters even the plates of the score to table). All of the staff were always make an effort, a to fulfill every wish. If you are in the other restaurants of the hotel had booked, was the total package (ambiance, food, etc.) Great. A great vacation, to to spoil! In short: we felt very comfortable and will come again! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Wolfram & Doris
The 5 stars from intercontinental are justifiable archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
My wife and i travel a lot and worldwide. That's why we can judge good or bad hotel. The partly very negative reviews we couldn't understand. The condition the hotel was in our opinion immaculate and clean. The types of people were very interesting. We spoke with guests from Afrika, Australia and Europa. Maritius it is a hub in the indian ocean. read hotel review
  • Room
    6.0

    Our room with jacuzzi was very comfortable and clean.

  • Gastronomy
    6.0

    We booked half board. The buffets were varied, international and tasted nothing to complain. The main restaurant, but with a nicer atmosphere decorated. For breakfast were all eggs in tasted excellent way freshly prepared. Due to the open construction fly birds in the restaurant. This we know amongst others from various hawaiireisen. If you mind should definitely not in a hotel, the of nature largely in line. Quality of the beverages is nothing to complain. The prices are the location correspondingly higher than the national average.

  • Service
    6.0

    The service in this hotel was perfect and could not be better. We met already at 8:30 o'clock on the day of arrival in the hotel a. At this time we expect not, that our room already is finished. Booked we had a room with jacuzzi. For the waiting period we were immediately a room to the total use without jacuzzi made available. These we have never experienced something like that. The staff's hospitality was honest and not to beat. Everyone has said hello (was in Germany unfortunately often forgotten). Also in the restaurants we were very spoiled. The good old saying 'as you come down so you'll receive' is luckily also on Maritius. Very pleasant was the bilingual. The complete staff spoke excellent english and french. So that not enough. Many waiters had asked us, some phrases in german to teach.

  • Sport & Leisure
    6.0

    Was great the possibility, free with a glass-bottom boat on the offshore reef to go snorkeling. Internet access in the lobby was free and of a very good quality. The pool was large and clean. The shape rectangular and a bit boring. The beach was clean. Were pleasant the loungers under umbrellas. They were on the entire area in pleasant he way distributed. At the time of our stay was the complex fully booked. Nevertheless we found always free chairs. Also in the area of the chairs was the bar service excellent.

  • Hotel
    6.0

    My wife and i travel a lot and worldwide. That's why we can judge good or bad hotel. The partly very negative reviews we couldn't understand. The condition the hotel was in our opinion immaculate and clean. The types of people were very interesting. We spoke with guests from Afrika, Australia and Europa. Maritius it is a hub in the indian ocean.

  • Location
    6.0

    Why there are complaints about the location? If you before booking when Google Maps over the location of the hotel informed, you know, that the next town not in walking distance is. For a relaxing beach holiday is the location great. Also enough excursions offered. Shopping on Maritius it was not on our list of priorities.

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