InterContinental Mauritius Resort Balaclava Fort(5 stars)

Ville Valio, Coastal Road, Balaclava View on map

Average rating

116 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.8
  • Service
    5.6
  • Location
    5.0
  • Food and Drinks
    5.4
  • Sport & entertain
    5.3
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63 reviews for this hotel sorted by travel date
Roberto
My stay
  • Recommended hotel
  • Friends
  • Business trip
  • January 2015
Excellent service delivered with professionality and joviality staff. The staff was very cheriful and tactful with a good sense of humor. The staff was very accommodating respectfull and service was prompt. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Mats
Nice vacation at Intercontinental Mauritius
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
Nice hotel with spa more or less on the beach. We have all inclusive and can recommend that. You can also book on three restaurants and chose from a set meny. We can really recommend the restaurant Noble House. Excellent food and serviceminded staff. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Oliver
Enjoyable stay in Mauritius
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
After mistakenly being situated in a lower room category than booked the hotel upgraded us to presidential suite. Very nice. Over all the staff was very accommodating, friendly and polite. The cleanliness was good but could be slightly improved. The a la carte restaurants are awesome with respect to quality of food and service!!! We enjoyed our stay very much and consider the hotel very recommendable! read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Fahad
Excellent location, great service and good water sports
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
Rooms are clean and especially my room had a great location and i loved the service overall read hotel review
  • Room
    6.0

    Nice rooms, i love my riom and view, easily accessible to pools

  • Gastronomy
    0
  • Service
    6.0

    Great services especially from Arun and akshy they were really helpful.

  • Sport & Leisure
    6.0

    Pools are clean, good complimentry water activitues

  • Hotel
    6.0

    Rooms are clean and especially my room had a great location and i loved the service overall

  • Location
    6.0

    Best scenic beach with a view of mountains, perfect beach side holidays

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Namiko
Best New Years eve ever!
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
Holiday with my boyfriend for New Years celebration, enjoyed hotel stay with good food and very relaxing beach time. But what impressed me most is the New Years eve, start from cocktail party with nice mojito, sangria and African performance which made me feel like I was in one of the movie! Then slowly moved to the dinner, there were 2 venues, one was at big ballroom with some nice black and white decorations for gala dinner, but we have chosen another one set in front of beach as romantic dinner since I was with my boyfriend, the table was ... nicely decorated on the sand and it was just beautiful. 5 course dinner slowly served in perfect timing, staff was very attentive even though they had to serve 100 of people at same time! Another African performance after dinner, some guest started dancing too and it was lovely to see all those happy people on this special day, then we moved to ballroom area to the count down. Nice music was played to welcome the new year, highlight was the Fire works and fire show. This was the best New Years celebration ever indeed, all the entertainments, friendly staff, beautiful dinner set up with nice food, I guess all those factor made the night so special and memorable, I hope to come back here for the end of 2015 again! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Claudia
Intercontinental Mauritius never fails to impress
  • Recommended hotel
  • Friends
  • Beach holiday
  • December 2014
I have been visiting Intercontinental Mauritius for many years and it never fails to impress me! The staff are like family to me and it feels like being at home. The hotel is modern and fresh and satisfies my every need in the highest regard. The rooms are neat and tidy and as always I stayed in the Presidential Suite which was spectacular and a real treat! The pool area is beautifully set out and the pool helpers are friendly and attentive! The pool bar runs efficiently and is adequately stocked. The food is very good for both breakfast and ... dinner and is tasty! My only complaint is that there is no longer ice-cream available at dinner which is a big let down and I did hear other patrons complaining about this too. There has always ice-cream in my previous visits! The desserts need to be looked at as well as they are bland and nothing amazing except for the Indian themed evening which had incredible goodies. I have travelled the world and visited many hotels and the one thing which stands out is the staff at Intercontinental Mauritius. I would like to highlight a few staff members in particular Kevin Ritoo your chief concierge whom I have dealt with for many years. Kevin just gets better like a good wine. Before my arrival he was regularly keeping me up to date with my travel arrangements. Upon arrival he was his usual professional self and nothing is too much for him. He speaks so nicely to the guests and all that he had promised was first class. His team is excellent and its obvious that he has trained them superbly. His friendly disposition and ways are both refreshing and delightful. Kevin is truly an asset to this hotel! Some of the pool bar staff need to be made mention of - Anoop, Babu and Ravi were tops. Great service and friendliness. In the dining area - Wesley and Reena were magical and need to be praised. Jay cleaned our Presidential Suite with pride and gusto. All in all it was an amazing experience as always and being Platinum Members now is a badge we will wear proudly! Thanks to all you do to make my holiday simply fabulous!!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Steve
A great holiday and great hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
Just had a fabulous week in the Intercontinental Mauritius and had a great time. The hotel and it's staff are of the highest standard. Everyone you meet has a warm smile and nothing is too much trouble. The hotel has four restaurants to choose from and all provide food to a very high standard. Our favourite was the Veda Restaurant where the food was outstanding and the service provided by Nitish and his team was excellent. We also used the spa facilities regularly and also had three massages each which just made a great holiday even better. Yanti, in particular ..., in the spa was brilliant. We would definitely recommend this hotel and hope to have the opportunity to go back again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Hein
Fantastic holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2014
We had a fantastic stay at the Intercontinental Balaclava resort. We would especially like to compliment Shirley the Guest Relations Manager for her friendliness and excellent service. Rajiv, Nitish and Wesley treated us so well we felt like we were at home. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Joe
Top-notch facilties and service
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
My wife and I felt welcomed from the moment we arrived, and the feeling of "customer comes first" remained for our entire stay. The hotel has everything you need for an ideal beach-resort-vacation. We literally had no complaints; hotel staff took went above and beyond to take care of everything. read hotel review
  • Room
    6.0

    Room was clean, spacious, and simply nice.

  • Gastronomy
    6.0

    There are 4-5 restaurants, but we chose the all-encompassing buffet each night. There are different themes each night, but no matter the theme, there always seems to be some Indian, Chinese, and American food to supplement the theme.

  • Service
    6.0

    I cannot say enough about the great service we received from beginning to end, from the front desk to the gym to the restaurants. We were greeted with an infectious smile wherever we ventured on the hotel grounds.

  • Sport & Leisure
    6.0

    The boat house offers free equipment, such as peddle boats, kayaks, and snorkel gear, which we took advantage of.

  • Hotel
    6.0

    My wife and I felt welcomed from the moment we arrived, and the feeling of "customer comes first" remained for our entire stay. The hotel has everything you need for an ideal beach-resort-vacation. We literally had no complaints; hotel staff took went above and beyond to take care of everything.

  • Location
    6.0

    Most resorts in Mauritius are spread out along the coast, according to my research. It was about an hour taxi ride to/from the airport. If the hotel resort and it's adjacent beach is not enough, the hotel does offer other options for tours around the area and island. We were more than satisfied to simply relax at the hotel for the entire trip.

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Fiona
Lovely holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2014
Beautiful property, spacious, peaceful and very comfortable. read hotel review
  • Room
    6.0

    We stayed in a suite with private jacuzzi and 3 large terraces. Air-conditioning, two large flat-screen tvs, separate kitchenette equipped with microwave and fridge, kettle, free wifi, safe, beautiful bath on raised dias in the bathroom, extra restroom downstairs.

  • Gastronomy
    6.0

    Visited all the restaurants on the property at least once and all the meals were very good indeed. Perhaps portions at Segala on the beach for dinner could be a little bit more generous but quality wise we could not fault the food. The settings are divers and magical. Service is efficient and special dietary requirements are catered for.

  • Service
    5.0

    Very friendly and ready to help. Staff are wonderful, always smiling and calm all speak English and French very well. Sometimes service was a bit slow but this did not spoil our fun at all. Guest relations regularly called to ask if we were enjoying our stay and if there was anything they could do to make it more enjoyable. Rooms were very clean and towels and sheets changed regularly.

  • Sport & Leisure
    4.0

    Beach is not natural and water in the lagoon is very shallow. They could perhaps invest in a few more sun beds as there were times when they were short. Did not participate in any beach activities although they were offered but just watching people lounging and relaxing was relaxing for us in itself.

  • Hotel
    6.0

    Beautiful property, spacious, peaceful and very comfortable.

  • Location
    6.0

    A bit out of the way but just enough to be in total peace and quiet. Grande Baie is a short drive away and there is no traffic to talk about on the roads.

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Narendra
Fantastic break on beach front hotel in Mauritus
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
You can tell when a hotel is managed well, we got this feeling as soon as we arrived here, greeted very well and in the most professional manner. The staff and management team seem to be very happy doing what they do there! Escorted to our room which bought a smile to our faces. This has been the most relaxing holiday we have had in a very long time, you may want to go on the all inclusive deal as trust me it is well worth it! The food ( so many tasteful options) it seemed unreal. The breakfast,lunch ... and dinner options are very good. I have stayed at the Oberoi in mauritus and this hotel is much better for all choices. after dinner they even provide entertainment on the beach! Lots to do! read hotel review
  • Room
    6.0

    Super clean with all and more you can expect from a 5 star hotel

  • Gastronomy
    6.0

    Super! Out of this world! great service all around and everyone takes care of you when in and around the hotel.

  • Service
    6.0

    out of this world! Nothing is ever too much for anyone and above all everything comes with a smile!

  • Sport & Leisure
    6.0

    excellent, very clean and great maintained.

  • Hotel
    6.0

    You can tell when a hotel is managed well, we got this feeling as soon as we arrived here, greeted very well and in the most professional manner. The staff and management team seem to be very happy doing what they do there! Escorted to our room which bought a smile to our faces. This has been the most relaxing holiday we have had in a very long time, you may want to go on the all inclusive deal as trust me it is well worth it! The food ( so many tasteful options) it seemed unreal. The breakfast,lunch and dinner options are very good. I have stayed at the Oberoi in mauritus and this hotel is much better for all choices. after dinner they even provide entertainment on the beach! Lots to do!

  • Location
    6.0

    beautiful and very clean, well maintained hotel

Close
Jean-Marie
Excellent
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
There is much to like in the facilities of this hotel. This is after all a 5 stars resort. Further to some of the comments below I would simply add that there is much space on the beach and pools and even when full it does not feel overcrowded at all. As a (far too much) experienced traveller I enjoyed the best check in procedure ever, best breakfast ever (Sagola restaurant) and even more importantly best visibility and willingness to listen and engage with guests from a management team. Juan (Resort Manager), Michael (General Manager) and Shirley (Guests Relation Manager) ... are driven by their desire to ensure every single guest has a memorable holiday and that passion is what makes this resort not just a very good hotel but a true fantastic place to be for your holidays be it a family one or a romantic one Well done guys and thank you for providing me with the canvas upon which to write my very own special memories. read hotel review
  • Room
    6.0

    A very comfortable room where the air con is absolutely quiet and efficient. True luxury!

  • Gastronomy
    4.0

    perhaps the weaker part of the facilities (Sagala excluded). Still it's all very good

  • Service
    6.0

    From the moment you arrive you are experiencing true service. The staff is always willing to help and assist in anything you require

  • Sport & Leisure
    6.0

    2 pools and much besch space ensure ample room for everyone. Beach towels are provided

  • Hotel
    6.0

    There is much to like in the facilities of this hotel. This is after all a 5 stars resort. Further to some of the comments below I would simply add that there is much space on the beach and pools and even when full it does not feel overcrowded at all. As a (far too much) experienced traveller I enjoyed the best check in procedure ever, best breakfast ever (Sagola restaurant) and even more importantly best visibility and willingness to listen and engage with guests from a management team. Juan (Resort Manager), Michael (General Manager) and Shirley (Guests Relation Manager) are driven by their desire to ensure every single guest has a memorable holiday and that passion is what makes this resort not just a very good hotel but a true fantastic place to be for your holidays be it a family one or a romantic one Well done guys and thank you for providing me with the canvas upon which to write my very own special memories.

  • Location
    5.0

    good location between Port Louis and Grand Baie

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Nancy
Beautiful beach resort hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
We've stayed in this beautiful resort in Nov for holiday and it was the best vacation of our lives. The staff is always smiling and very friendly any time we we interact, especially the recreation team has done the wonderful job! They looked after us and gave us a special treatment. Also several dinners we had at Nobel House were just fantastic. The beach setting we had was just amazing which I will never forget! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Johannes
Fantastic stay with my family
  • Recommended hotel
  • Families
  • Beach holiday
  • November 2014
Fantastic family stay. Staff knew that we have only limited time together as family and from the start and went above and beyond. Great management presence as well and staff couldn't be more courteous. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Assish
Exceptional
  • Recommended hotel
  • Families
  • City break
  • November 2014
I enjoyed the hotel which was nicely renovated. Beds were OK. Nice bathroom and great shower. The hotel itself is great - comfortable, warm, clean, spacious enough, looks attractive and has nice touches. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
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Mary
Great Resort
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
Great resort and even better staff , very caring and attentive.Shirley at guest relations was very approachable and efficient. The team at Noble House restaurant excellent , same as all restaurants and bars in general. We 'll come back . Iain Mckoy read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ali
Great hotel experience, very friendly staff
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
Great hotel experience, very friendly staff, main swimming pool need to be cleaner, bed ready only one night on 4, once encountered a problem of access took 30 min to send a guy to open the door... read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
Close
Khurana
Amazing Hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2014
its an amazing Hotel in an amazingly Beautiful Country! this hotel has everything you need to while you are on holiday. beach, leisure activities and great food, cuisines and the best of all friendly staff. they resolves your problem as quickly as possible and what else you need. we spend our leisure days in the hotel and had enough of things to do. i will really really recommend this hotel. Must go for an excellent stay and great facilities!! Loved it! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
Close
Isabelle
Fantastic Honeymoon in Mauritius
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2014
We spent 10 days in October for our honeymoon at the Intercontinental Mauritius and we were delighted. Our trip was wonderful with no surprises and no extra charge (except for excursions). The hotel is a beautiful and luxurious resort. The staff are lovely and they really do what they can to make our stay wonderful. The place is like paradise with its beautiful well maintained gardens and is full of small exotic birds that accompany us all day long. There are two nice pools, however some people may find them a little bit small. As the hotel is large and ... spread out in length, we never felt there were too many people while the hotel was very busy at this period of time. We always found available double hammocks, chairs or ticky huts at the beach. However, the chairs of the pools are taken by families from very early in the morning for the full day. Indeed the sand is not very fine on the beach because the seabed is mainly filled with corals, the beach is beautiful and although it was arranged for the hotel, it has nothing to envy to some natural beaches which I found less beautiful There are 4 restaurants and as we had an all inclusive package we were free to choose where we wanted to have dinner each day. The main restaurant "Senso" was not our favorite one even if it proposed varied buffet formulas because it was very busy, noisy and less intimate. We mainly had dinner at the Noble House (Asian cuisine) and Segala (more traditional cuisine). The welcome, the food and the place are just fabulous. We had romantic dinners with candlelights at the beach every night. The only thing we must be aware of is that the hotel is far away from everything and you need either to book some excursions or rent a car if you want to travel and visit around. In summary we highly recommend this hotel to anyone who (like us) want to spend an unforgettable stay in an idyllic location. The rooms are spacious and comfortable (with WiFi), the food and beverage are excellent, we enjoyed doing water activities in the morning and having some rest in the afternoon at the beach listening to birds or spending 1-2 days on excursions to visit Mauritius. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Albert
One week at our home in Mauritius
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
It was not our first time in a resort but I am sure it will stick to our minds for long. We previously had very good experiences in Tenerife, Koh Samui or Playa del Carmen but our holidays in InterContinental Resort Mauritius went beyond our expectations. Since the day we arrived, we were impressed by the quality of the facilities (top class in the rooms, very nice beach, amazing gardens, well-equipped gym and public spa.) and the friendliness of the staff with special thanks for the Resort Manager, who looked after us during all our stay. The hotel has ... four different restaurants where you will have amazing culinary experiences, not only for their dishes but also for the working team (the three Nitish or the omnipresent Dora) and ambient and good decoration. If you visiti Mauritius, this resort is one of the best choices you can take for your stay. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
Close
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