Hotel Alpin Juwel(4.5 stars)

Haidweg 357 5754 Hinterglemm View on map

Average rating

458 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.4
  • Location
    5.5
  • Food and Drinks
    5.6
  • Sport & entertain
    5.5
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149 reviews for this hotel sorted by travel date
Jasmin
Great!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2014
It was a beautiful weekend in a top hotel in a quiet location! Friendly and courteous staff!:-) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Hai
Great stay with a grievance.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2014
Very comfortable, excellent food, for the few snow the hotel cannot do anything. Unfortunately somewhat missverständliches deal, annoyed us and wasn't very hospitable clarified... A shame. Otherwise we felt very well, we could also imagine to go back, but would certainly not on a faschingsangebot go back. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Bernd
Pure relaxation.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2014
We are to 2. time in this hotel and will definitely not the last time. A wonderful hotel with a great mix of old and new. In every corner is something to discover, loving details and thoughtful attractive decorations. Especially is, the hotel through the perfect service and the cordiality of the staff. A great spa area with auyurveda offer from Sri Lanka with expert massages... Then still worth mentioning the afternoon snack for small hunger occasionally. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sebastian
Very nice hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2014
Very nice hotel, modern and stylishly furnished. Food at the dinner are great. Wellness - in other words pool and sauna area are really nice and invite you to relax. Negative i think the prices for the drinks at the bar. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Distance to ski lift
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Miloš
Hotel not for families and non German speakers
  • Hotel not recommended
  • Families
  • Skiing and winter sports
  • February 2014
Half of the facility is in fact new as it has expanded, while the other half remains in an old Austrian style. read hotel review
  • Room
    5.0

    We stayed at an Apartment Rubin, which had 1 separate bedroom for the children and was quite nice and well equipped. However, we wanted to borrow a kettle once, but had to call the reception 3 times. First in the morning, then at noon and finally in the evening. Obviously they don’t understand much English and instead of asking what we wanted they said “yes, of course, we will bring it”. Only after I explained that it was the thing that makes water hot and boil, they understood and the kettle arrived.

  • Gastronomy
    6.0

    The quality and variety of food was probably the best of this hotel. Every evening they have a special theme, so you always have something different. Also, the wine list was extensive and wines also quite good.

  • Service
    2.0

    We stayed at the hotel in February 2014 with my wife and our 2 years old son and a 5 years old daughter and had a bad experience. During one evening when we left our children at the kids club with a babysitter to look after them, when we came back to collect them, the babysitter was gone and our children were there alone. Later we learned that she was playing hide and seek with the rest of the children in the hotel! When we complained, the hotel manager Patrick had an arrogant response and just said it wouldn’t happen again as if we did something wrong. By the way, just around the corner of the kids club is a pool that is opened from 7:00 – 21:00, so if kids are not looked after well, they could easily run away and fall into the water!

  • Sport & Leisure
    4.0

    Another issue was with the Internet. Despite the fact that WiFi was available in the whole hotel, we weren’t able to send out any email. When we requested the reception to check on it, they promised they would look into it and let us know. They never did call back and until the end of our stay it wasn’t possible to send any emails as they remained blocked without any explanations. The hotel swimming pool has no area for small children, only main pool, which is deep for them.

  • Hotel
    4.0

    Half of the facility is in fact new as it has expanded, while the other half remains in an old Austrian style.

  • Location
    6.0

    Close to the skiing slopes and the city center.

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Harald
An outstanding hotel.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2014
A very nice hotel with lots of charm, which we highly recommend it. A mix of modern and alpentypischen characteristics as well as the friendly staff are the character of the hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to ski lift
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
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Gaston
Rooms partly bad
  • Hotel not recommended
  • Singles
  • Translated
  • Skiing and winter sports
  • January 2014
Room number 518.519 and 520 avoid. Evening noise partly with loud music until 3:00 a. m.. But from 7:00 a. m. lively chairs and tables back. Never again... read hotel review
  • Room
    2.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    2.5
    Competence (handling complaints)
    1.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Distance to ski lift
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
Close
Sabine
Great winter sports hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
The hotel is in the middle of the place, very well located, the rooms are beautiful, the food great, it was just a wonderful holiday. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Anschn
Super hotel
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
The hotel pleased us very well, the room was amazing - we had a sauna in the room. The food was also very good. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
Close
Gerhard
As the name says: a real gem!
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
The stay at the hotel Alpin gem was from beginning to end of wonderful. We felt very comfortable. The whole house has through its special ambience, through the nice, competent and always helpful staff, the excellent food, the large selection of wines and spirits from early morning until late in the night a feeling of daheimseins among friends are produced. The hotel earns navigate the name Alpin jewel. My daughters 29 and 37 were thrilled and the check out they said: that was until now the best vacation, although the snow was not so good. We'll be back! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Markus
Fantastic.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • January 2014
It was very nice and we felt very comfortable, amazingly was the 6 course menu, simply fantastic and the breakfast amazing. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Alexandra
Super winter sport hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Very nice atmosphere with much love for the detail furnished. Great restaurant and the best ski cellar. Outdoor swimming pool with amazing views. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Uwe
Great hotel, perfect location, perfect setting.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Always again perfect this hotel, my 4. stay, am looking forward to next time. It will be the great team always again still to increase, and new to present, i'm curious what the next time to again new. Sensational were the gourmetköche! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Anja
Absolute top hotel for winter sports and wellness.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • January 2014
A beautiful hotel with gorgeous sauna and outdoor swimming pool, where you also in not so great snow conditions really well! Here there really nothing missing! The food is absolutely great and the offer more than varied! We can the hotel with all its possibilities and offered only recommend and will definitely go back there again! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
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Sabrina
A dream holiday! - gourmet week, wellness, sport.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
I was with my friend Alpin jewel to guest. Already with the arrival one is simply already loved it. The slogen 'exclusive individually - differently' applies fully and completely. The hotel is quaint, comfortable, modern and exclusively - just different! We were right in the first contact at the reception well. We were just very cordial welcome. We had a junior suite with a sauna in the room and panorama loggia. A dream! The colours of the rooms are simply done. We have explained us, that the hotel was very special beds, this from a schlafpsychologen was conceived. I have ... never slept so well as in this bed!-) The spa area can't be beat. Especially the sauna with its large glass wall (of course outside mirrored!) overlooking the mountains. The over-edge pool is amazing! The whole spa area is great. You can come up fromn't want to get out and there is everything you need. The whole staff is super friendly, always for a joke hung up on us and absolutely hard each individually right to make. We were in the time, as a 'gourmet week' was. Chefs from dänmark, Bayern and östterreich have either together or individually in the evening in the kitchen cooked. A dream! From Denmark was a sushiweltmeister (Kristian elbo ) since. I have never in my life so a great sushi eaten. Indescribable. But also the chefs (Chris clean and Ronny pest) from Bayern (schrobenhausen the restaurant 'home 2') were fabulous! Last we could still a bit from the austrian chef franz meilinger (restaurant weyerhof, bramberg) enjoy. We will be back! And especially, if the gourmet week is! When one had already at times the possibility of several chefs cooked to be!-) Alex, the boss of the hotel, made guided ski tours to a privathütte and cooks there then ' kasnocken'. I find that very rarely, that even the boss so much time with the guests takes! In the spa, i had a facial and it was very good. The hotel was super friendly and one noticed, that they understand. My friend had a massage from a masseur from skri lanka! You of course noticed that the good mr von Ayurveda-massages just a clue! In short: a dream holiday where really everything from the front to in the back was perfect. Simply only recommendable and worth every penny! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Uwe
Ski holiday.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
I am a regular guest of this hotel before the renovation. Despite the much larger number of rooms, the hotel has a family style. We wiederun completely comfortable and will continue our skiing there. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Distance to ski lift
    5.0
    Proximity to shopping areas
    4.0
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Lilly
Top hotel for a top relaxation in a luxurious atmosphere.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2013
A top hotel with top service for a top relaxation! The friendly front desk with champagne, a great room and great service - what more could you want! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Martina
Always gladly again.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2013
A wonderful and successful holiday with the whole family. Very nice, friendly and courteous service. It was very nice in the hotel gem. Thank you. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Barbara
Great new year holiday.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2013
We were the 2. time as a family in the hotel. The cosy and modern atmosphere was very good. There was no bustle, as in hotels. Our children in the nice kinderbeteuerin very comfortable. The new restaurant is super good. The food was always excellent. The rooms are beautiful and the staff is very nice. Last but not least, one must say, that the situation with pistenähe and still in the place ideal. Great holiday in a very nice hotel. We come back gladly! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.3
    Overall condition of the pool area
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Birgit
Always again.
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • December 2013
The stay was very nice and relaxing, we will definitely come back and recommend to others. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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