Hotel Milano Old San Juan(3 stars)

307 Fortaleza Street, Old San Juan, PR 00901 - Puerto Rico Show map

Average rating

17 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.3
  • Service
    5.0
  • Location
    5.9
  • Food and Drinks
    4.9
  • Sport & entertain
    0.0
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10 hotel reviews in Englishsorted by travel date
Peter
Very centrally located in old San Juan, top for crusaders
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2013
We have the hotel for one night before a cruise. The hotel is centrally located in of the center from San Juan. This means but also, the life is right nearby the hotel from. That's why for sure no hotel for relaxation. But nevertheless: out of the hotel and the mood in San Juan enjoy. Rooms are alright, but not outstanding. Major advantage : on foot directly to the ship (but be careful: the ship must be in the 'port' beach chairs) read more
  • Room
    4.0

    We had a stree-facing room, about 20 square meter large and standard. For one to two nights absolutely alright

  • Gastronomy
    6.0

    Breakfast buffet very recommendable. Price about 6 Dollar per person. Nice breakfast terrace with a view over the town (however somewhat obstructed the view to the harbor)

  • Service
    5.0

    Friendly welcome at the front desk, very hard for breakfast

  • Sport & Entertainment
    0
  • Hotel
    5.0

    We have the hotel for one night before a cruise. The hotel is centrally located in of the center from San Juan. This means but also, the life is right nearby the hotel from. That's why for sure no hotel for relaxation. But nevertheless: out of the hotel and the mood in San Juan enjoy. Rooms are alright, but not outstanding. Major advantage : on foot directly to the ship (but be careful: the ship must be in the 'port' beach chairs)

  • Location
    6.0

    By taxi from the airport about 15 minutes = 20 Dollar. Restaurants and bars in the immediate vicinity, on foot local attractions and to the harbor, great location to visit of the center. But not a beach vacation recommendable.

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Gabriele
Dusty ambience
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • April 2012
Good location in the old town, no parking options for taxis, friendly service, ' dusty' ambience, poor value for money, access to the wharf for cruises is good, when the boat from the quay in the town leaves. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
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Sandra
A truly 'hot' stay
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • June 2011
I was with my sister one night in a double room. We arrived in the middle of the night in the hotel and were warmly welcomed. Our room was okay in terms of size, however it was very hot and stuffy in the room and the air conditioning was very noisy, but worked they are unfortunately not. We could enjoy the breakfast on the roof terrace with a beautiful view, you should not expect size exclusive buffet. They had toast, cereal, fruit, three sorts of juice, milk, coffee. So standard breakfast without big extras, but everything was fresh and tasted ... good. We highly recommend this hotel, because it is conveniently located near Schiffsreisende, in a few steps, you're already at the port, because there was no taxi's worth. If you have some time, should also visit Senor frog opposite the port. The restaurant/Bar is a fun and funky. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
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Eduard
Already there for the second time and still excellent.!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2011
After our 1-wöchigen Südkaribik cruise we are still longer in Puerto Rico remained and to have us in this small but beautiful hotel Milano old San Juan in the old town from San Juan for one night quartered. So we knew what to expect and we knew us in the area already something. We had this time a different room receive, which was a bit bigger ( about 20 square meters) and comfortable. As the first, was. Not stranger simply to the hotel and then to our room there, there is to each, hallway still additionally a a glass division ... (see photo) with a glass door. But there was also a separate key. Also this room, as well as the breakfast room and the complete hotel were very clean. We were not disappointed and the service and the staff were still very nice, friendly and helpful. Our next visit Puerto Rico in San Juan is in this hotel his. We can the hotel without restrictions also all other guests recommend-O 1. Tip Au the rooms there is no safe, but at the front desk. Just ask and valuables jail. The safe is free! 2. Tip for all, those gladly much & book shop: Out of the hotel and the road turn right up, until you reach the junction with the town square, with a subway, and supermarket is, is directly at the junction of a large (3 floors) outlet business. ( about 3 minutes hike) there you can buy very cheap, for example Herrenhemden by Tommy Hilfiger, only you $20, or shoes Nike or Timberland, only US 25, -to 40, -and of course a lot of summer and beachwear of many renowned manufacturers. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Hilde
highly recommendable! archived
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • April 2011
For the night prior to a cruise of san juan, I was looking for a quiet and convenient accommodation in the old city. After attentive study other guest reviews I had a room to the inner courtyard. The number is on request already in advance by e-mail communicated = 302. The 62 °F = 17 °C preset temperature on the air conditioner I 75 °F = about increased to 24 °C and slept excellent. For two people the bed would be too narrow former. There is a tv, no safe. Everywhere carpets come after us american model, the roles of ... the fith tremendously. The tasty breakfast to tight six us dollars consisted of tea/coffee/fruit juices, hot and cold milk for cereal, toast, butter and scheiblettenkäse, as well as plenty of plums, bananas, apples, in self service. Inside or outside, on the roof terrace-sit and enjoy a nice view over the roofs of old city, to the sea. Also pigeons, on puerto rico are very popular, come to visit. Unfortunately, the service was poor. The taxi driver could not my luggage two stages high, that would be my job former. The man behind the counter does not flinch from the spot. I had to come back down, as the glass door between the corridor closed was, and the nice man down at the keys had forgotten, I have to say, that the second key on the bund opened the door. I was too tired, in order to get from it. After the check out at 12:00 o'clock you may deliver the luggage down. It is against receipt in the lobby, chained and can be triggered when the same again. From the airport, san juan will be taxi rates. The hotel milano taxi costs $19.50 the american + 1 american dollar per piece of luggage. The hotel milano taxi costs 15 cruise terminal, -american dollar and luggage, as before. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Renate
Ideal stay in the middle of the old city archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2010
In the middle of the old city san juan location, short walk wherever you want. We stayed for two nights before our cruise in the hotel milano and absolutely recommend. Breakfast was adequate but a little sparse, but never bothered us. The breakfast terrace and the very friendly staff we therefor compensated. We spent the whole day walking distance to the old city and the atmosphere had more than enjoyed. On our next stay we will definitely choose this hotel again. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Fabio
Perfect for cruise apply eighth archived
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • May 2010
We have only one looking for a cheap hotel night and thanks to holidaycheck this hotel on trip advisor. We were not disappointed, rather we were surprised at the results from good price performance ratio. the rooms are not so large and not very new, but it was clean everywhere. Breakfast is served on the roof, from where you can get a good view of the city and the port. The buffet itself was rather small and there is no culinary highlights. In immediate Nearby is the old fort and lots of nice bars and shops for shopping. We arrived ... late and were welcomed very friendly and the check-in was very fast manner. Would have liked to stay longer, not just about puerto rico closer to explore, but also because the Hotel. ☺ read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Claudia & Achim
Small fine archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2009
We stayed at the hotel a milano night before our cruise overnight. The hotel has about 25-30 rooms and is located in the middle of the old city sant juan very close to the port. You should ask but, at which the cruise ship pier is located, as the port is quite large. So it can be different, if you the pier to walk or cab ride away. The hotel is very nicely equipped. The rooms are small, but clean. For a short stay so a very good price performance ratio. The staff is very attentive and friendly. On the ... roof terrace you can have breakfast for a bit of money ($5) and bridge the gap to the embarkation. The selection at the buffet was not huge, but the coffee tasted good. So all in all, an ideal base for those The beginning of a Kreufahrt. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
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Dieter
Hotel Milano in Puerto Rico archived
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2008
My wife and I just spent 4 days in Old San Juan at the hotel Milano and really enjoyed the area and the hotel Milano. The location is extraordinary being in the heart of a variety of excellent restaurants, bars and clubs, and within a few blocks of one of the old forts and the harbor. However what I was really impressed with was the helpful and friendly service. One example was Miguel. He was the receptionist at the hotel when we arrived. When checking in I noticed that I must have lost my wallet in the taxi, which by ... then was long gone. My life flashed before my eyes in contemplating the complications. A tourists worst nightmare. However, Miguel got right on it and after considerable effort and numerous phone calls, identified the cab, got in touch with the driver and got my wallet back with everything still in it. To top it off, Miguel just sent me some info that I requested when I was leaving. Talk about service after the sale!! Thanks Miguel and the hotel Milano. A great place to stay. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Henry
Fascinating small hotel in old city archived
  • Recommended hotel
  • Singles
  • Business trip
  • June 2007
This is a charming, unusual small hotel in the heart of the old city. It's owned and run by one of the most interesting men you'll ever meet. Juan San Emeterio is not only a hotelier, but a visionary, a sage, a mystic, and a very kind man, who loves nothing better than to stop everything to talk philosophy with a hotel guest. read more
  • Room
    5.5

    The rooms are very comfortable and well-equipped. The ones at the front have big rooms overlooking Calle Fortaleza, one of the main narrow streets of Old San Juan. A few at the back have small windows.

  • Gastronomy
    6.0

    The hotel has a rooftop bar and restaurant which serves excellent Puerto Rican dishes with an international touch. It's a marvellous place to gaze over the roofs of the old city.

  • Service
    6.0

    The staff are all very friendly, mostly speak English, and the incomparable owner is never far away, whose English is completely fluent.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    This is a charming, unusual small hotel in the heart of the old city. It's owned and run by one of the most interesting men you'll ever meet. Juan San Emeterio is not only a hotelier, but a visionary, a sage, a mystic, and a very kind man, who loves nothing better than to stop everything to talk philosophy with a hotel guest.

  • Location
    6.0

    It's situated right in the heart of old San Juan, just round the corner from some of the best restaurants, cafes and salsa clubs, not to mention many beautiful baroque buildings.

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