Ibis Hotel Rotorua(3 stars)

Lake End Rangiuru Street Show map
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Average rating

5.0/6

5 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.3
  • Service
    5.5
  • Location
    5.0
  • Food and Drinks
    4.4
  • Sport & entertain
    0.0
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5 hotel reviews in Englishsorted by travel date
Christian
Stay during round

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2012
Very cheap and good to ereichendes Ibis Hotel. Very friendly staff and the typical Ibis rooms with standard facilities. Great for a short stay. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Sabine
Lovely lake view archived

  • 4.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2010
The hotel was booked as part of round-NZ trip. The rooms were big enough, as was the bathroom. We had a lovely view of the lake. The breakfast room is quite large, the buffet are enough. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Torsten
Central and very close to the lake archived

  • 4.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2010
Large, typical Ibis hotel, good parking, breakfast, clean, many Chinese. read more
  • Room
    5.0

    Modern and simple but it perfectly adequate. Air conditioning. Big down side.. You cannot open windows!!!!!!!, clean.

  • Gastronomy
    4.0

    Breakfast buffet ok, an automatic machine, the clearing away could which worked better but still okay.

  • Service
    3.0

    Staff friendly, only English, room service was clean. The handling of complaints so so hotel One night the power in the room so much 0400 I realized it's because I want on toilet. Called the front desk, who said that cannot be ... No light, no air conditioning and windows don't open, then I was nasty. Then the proposal at 4.30 a.m... Change rooms! When we wanted to said the for the entire floor is no electricity. So we could have stayed longer. At some point 7 was about half the power. From itself has in the front desk nobody apologized!!!! Only after I approached it we were invited for breakfast after a discussion with the manager.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Large, typical Ibis hotel, good parking, breakfast, clean, many Chinese.

  • Location
    6.0

    Great location close to the lake and the city center, everything you need is within walking distance.

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Kathleen.
A very good Ibis hotel archived

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • January 2010
The Ibis is almost on the lake of Rotorua so very centrally. The staff is very friendly and efficient at check-in the room was not ready and then we were once in a drink at the bar. The rooms are totally ok, car park and garages available, no charge! used the breakfast buffet, freshly prepared and good quality/with 10,00 Euro per person ok, there is also easily outside of the hotel. To the park with the hot springs is 5 mins walk, longer to the spa's also not. There are great restaurants and cafe's, also several supermarkets. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Janine
Nice hotel in a good location archived

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2009
The hotel is a high rise with many rooms. It is nicely decorated and clean. In the night no further benefits are included. read more
  • Room
    5.0

    The rooms are a bit small. However we stopped. There is a fridge, iron, ironing board, a free safe, a kettle, tea and the coffe choice and a television.

  • Gastronomy
    0
  • Service
    6.0

    You were always treated in a friendly welcome. Check-in and check-out run without problems and very fast. Hotel staff is nice and knowledgeable. There are maps ready to everything that you get what you want to know. available 2 washers ($2NZ ) and 2 dryers ($2NZ ). The detergent is free. The room cleaning was great.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The hotel is a high rise with many rooms. It is nicely decorated and clean. In the night no further benefits are included.

  • Location
    6.0

    The hotel is located near the lake, probably less than a 5 minute walk away. The shopping center is within walking distance, but a bit further away. Parking is free. Our room had a view of the lake.

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