Hotel Concorde De Luxe Resort^{(4.5 stars)}

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

6.0

Child care or playground

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

5.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

5.0

Other leisure activities available

5.0

The size of the room was alright, although we in one of the smaller rooms had. It was our room on the 4. floor, on the west side, was almost completely at the front of the 'cockpit' of concords. So we had a beautiful view of the see and the beautiful pool and gardens of the hotel. The furnishings and the condition of the room were good, the mini bar was every day newly filled. The bathroom was quite large and also always very clean. The balcony was also great and had a good size for two people. Only the air conditioning didn't really work and at night it was often quite warm in the room.

There are some a-la-carte restaurant, which we never visited though. The main restaurant was terrific! We had rarely good food in a hotel. It was really delicious and we every time looking forward to it. It was also great, that the very varied food was, almost every evening there was also again and again other things. From time to time there were also different topic evenings. At the time when we were there there were mexican, asian, turkish and even fresh fish. The dessert buffet was also always very tasty.

We were completely with the service satisfied. Everybody was always very friendly and accommodating, from the maids to the waiters in the restaurant or in the bar, where some also up for a joke were. ☺ the german language skills were ok, one was always understood. The chambermaid always very friendly and the room was also always very clean.

The outdoor pool was the time of year not yet in use, however if the weather is nice a few iron still in the pool dare. The outside area, pool, beach chairs and umbrellas were in a very good state, every day was cleaned and some things also painted and renovated for the summer. There were leisure time offers enough for us, we could Tennis play, darts, table tennis, Midget Golf ( beware: not with our Midget Golf confound; the mini-golf course is only a small golf course) or go into the fitness center. The entertainers were always very friendly and not intrusive. The swimming pool inside was also ok. And really great and relaxing the turkish bath, which you could use free of charge. The spa was was unfortunately not free of charge and in our opinion a bit too expensive. That is why we have used anything over here.

In march 2013 we have for the first time our vacation in Concorde Deluxe Resort and we must say, that the hotel super is! In such a great hotel we have never our vacation spend. Everything was just right, starting at friendly front desk on the day of the trip there, about the great room with a view of the sea, to really outstanding food and the very friendly staff. Really a very successful vacation. We will definitely again spend our vacation there!

The shuttle from the airport took maximum of 30 minutes. Really very pleasant. Otherwise there was in Lara not that much, a few shops and shopping malls are located. It did not bother us, since we anyway the whole day at the hotel and on the complex pass the time could. One comes but also super easy with public transportation (the Dolmuş) to Antalya. You need a bit longer (about 40 minutes), as they on every corner hold, but that didn't disturb us. The hotel, with its very impressive architecture, is located right on the sandy beach. You could walk there through a really beautiful park, in the relax can. Unfortunately had at the time of the year only the pool bar open, but in the summer are as well à la carte restaurant, snack bars and much more in use. What us as animal lovers also very pleased was the cat house. The cats are all very well maintained and very friendly towards the guests. A really good thing! Evening was in the bar always something going on. On some evenings were played games, on the other there was live music. Was always a very nice end of the day.

The rooms are big and daylight bath. They seem completely newly renovated to be. The flat screen tv was nice, the quality is rather below average. Circa 8 german channels were perfectly adequate. Air conditioning is centrally controlled and was not in use. The safe is free and easy to use. Mini bar refilled daily (soft drinks and beer) on the balcony there were 2 chairs and a small table. Very annoying is however on the eastern side the noise level the neighboring hotels Limak. Loud noise from fans, garbage trucks and deliveries make it nearly impossible, with open balcony door to be slept. The rooms the pool side are much quieter.

In the winter season there is only the main restaurant and three speciality restaurants. Visiting this costs a service charge of 7 Euro per person. This limited space in the rush hours. On rainy days, the then already times to longer table that way at breakfast and at dinner. For smokers, the covered conservatory capacity offered. The quantity of the food and the selection were good. However, the warm retaining containers not very efficient. The food is mostly lukewarm. If you guests from persia observed, the indicated vorglegelöffel cuisine or the cake and smell, can one already times the hunger offenses. There were theme evenings such as turkish or chinese. The main restaurant has the charm of a station hall and it deserved no way 5 stars because the volume floodwaters is considerable. We are here in the Turkey much improved.

For the waiters you can all participants very praise. The friendliness, as well as the foreign language skills are excellent. The cleaning of the rooms was excellent, the bed sheets will on request also daily. With smaller problems in the room (defective foehn or not open the safe was reacted immediately and remedied.

The offered chairs on the beach and also by the pool are completely sufficient and of good quality. Entertainment we didn't use. During our stay the strandbeschattungen tapped and painted, what to loud noise led. Ever was whole hotel with the conversion on sommerbetrieb busy. The disco was by us after a minute vamoose, since the noise level was unbearable. (warning before hearing impairment is also to.)

The state of the hotel looks very well kept. The altogether 7 floors are about 5 elevators easy to reach. During the meal times there is already times longer waiting periods. The types of people are very much of the time dependent. We had in the first week from 10 march mostly german and english guests, in the 2. week it was mainly iranians. The all-inclusive offer is very extensive, only the cocktails left due to cheaper ingredients much to be desired. The free wi-fi-access was very slowly, the pay access we didn't try, as very expensive. Very pleasant is, that on the annoying all inclusive bracelet is waived.

The transfer time from the airport was pleasant short (15 minutes ) the hotel is directly at the beach. In the vicinity of the hotel are numerous shopping malls and smaller shops. Restaurants in the en a drink occasionally can take, are not available, as all the hotels all inclusive offer. The Dolmuş-connection in front of the hotel there is very good. Lc38 drives directly in the historic part from Antalya. Excursions could be in the hotel area book, these are usually cheaper. But be careful, there are also storytellers! A hotel shuttle runs once a day to Antalya for the price of 4 Euro there and back. What we missed, is the beach promenade on the one at the sea along can. Around side around much nicer.

The size of the room was okay. The Concorde is now getting quite old and needs to be renovated. Unfortunately this hotel again and again -also from us-so that it not any time to renovate has. The rooms and bathroom are clean. Mini bar again and again refilled. Soon, but probably but a renovation take place. Hope, that not so long. I know in Kundu there is no alternative.

When we were there had 3 restaurants open. The other 3 in the outdoor area. - italian - asian - steak restaurant The 3 à la carte restaurant are recommendable. The italian and asian restaurant pleased us well. The ' steak the onion soup, as well as the onion with the steak not as promised. Otherwise it was good.

The service is here very friendly. The staff speaks fas always german, but with english you also here. Room cleaning good. Many leave unfortunately not until the afternoon, but the recruits want on your freshly cleaned room. We didn't mind. The à la carte restaurant are recommendable. The italian and asian restaurant pleased us well.

My husband and i were in the fitness center. It: treadmill if the weather bad was I: aerobics and gymnastics an indoor pool Then my husband yes every day - weather was usually good -Tennis played Otherwise only at the beach anyway. In the sun or walk on the beach.

The hotel is very good. The number is not too high and the rooms are at this time (at the end of february - mitte march) not all occupied. We inhabited a double room. The hotel is very well-kept and spacious. The food has -as always, we've for the 5. time- tasted good and is lovingly decorated. The waiters were attentive, friendly, beeilten with the drinks and it was even during the day sparkling wine and orange juice with pulp without additional payment serves. Sauna, indoor pool, fitness center/courses and turkish bath could be used for free. Massages etc. In the spa were at a charge. The live music and dancing 3 times the week in the evening was a great end of the day there. Chairs on the beach were sufficiently available. Only around this time of the year the sea still somewhat cool then-only for abgehärtete. The sandy beach is wide and clean and chairs are enough available. February and march are here mainly german guests (regular guests, as we). At this time is the vacation here very pleasant, because everything here very quiet expires. A month later it is interrupted, because the hotel in the constant change of the guests is. This hotel is very recommendable. We will surely book it again.

The hotel is in Kundu. Half an hour from the airport. There are only stars hotels. The distance to the airport was about 15 kilometer. The hotel is directly at the beach. The beach is well-tended and very wide, so that enough loungers available are. In addition the hotel has a large garden area, in the main pool, relax pool, theater, tennis court, water slides with pool, outdoor bar and so on. Are embedded. My husband is always Tennis. There are 2' tennis courts available. A tartan and a court. At that time not so many here Tennis, there is therefore also no problems with the place (tartan). This hotel has a large pool and relaxation pools. Out of which for children slides and a children's pool. Shops, bazaars, as well as shopping center in the immediate vicinity. The d -bus stops right in front of the door. So the ideal hotel for a beach holiday, shopping, excursions and hikes on beach etc..

The rooms were large enough for 2 people clean and bright. There were 2 large beds in the room an easy chair, a small table. We found the rooms very decorated up to date. Chic furniture and colours. There is a mini bar, air conditioning and a small tv, also with german channels. But you need is actually not on vacation. The bathroom was not very big however also not too small. As one stop from hotels. We found it however funny, that there is a glass of the shower into the room there is. Here you can but choose a curtain. Also here is cleanliness is largely written.

In the Concorde Deluxe Resort there is a large number of restaurants. A main restaurant and various à la carte restaurant. This but i can't rate, since we didn't eat there. The food was very varied and tasty. Always fresh salad and a large selection of different dishes. Every day there were theme days which we found very good. The restaurants are very clean and nicely furnished. So slow it was however very full, because the hotel almost was fully booked. But also so you always found a nice and quiet place to eat. Also several bars are available. The lobby bar was the largest. There was every evening program with music and fun. Other facilities in the grounds had in march unfortunately still closed.

The service in the hotel is super. By the pool serves drinks and in the restaurants you get really friendly treated. On the 2. day knew the waiters even what we liked to drink as we already needed not any more order. Indeed, in the hotel everywhere very good speak german. You should time with german not progressing, all speak perfect english. Every day are the rooms cleaned and even every day the mini bar refilled, this is in the price included. As i our vacation once a doctor needed i can this rate. Here you can also not over the service complain about. A very nice nurse is and took care of everything. Here you had to but speak english but was okay. Even the needed medicines were ordered and right to the hotel brought. Really great.

The swimming pool was very big and clean. There was a large number of beach chairs. A reservation of the chairs was not necessary, since enough available. However, it didn't wish. A pool bar promises the necessary drinks. These were even at the loungers brought. Also on the beach, there was sufficient space and beach chairs. Umbrellas were not, however, at the beach. Was in march but also still not really necessary as the average at temperatures always at 25 degrees was. It can, however, in the summer small cottages are available for hire. Now in the winter season they were still free of charge. Also on the beach, there was a beach bar. There were drinks and coffee. The entertainment in the hotel we found not very good. The lag allerdinigs to it, that the march still pre season and the programme was rather for older travellers is. The entertainers were very pleasant and always contact for questions. Also here was perfect speak german. A disco there was also. These we however did not test. Also a kids club was available and evenings there was a kids disco organized. The small had definitely a lot of fun.

It was our first time in the Concorde Deluxe Resort and were immediately impressed. On the way there we were very friendly at the front desk and we were all very explained in detail. The rooms were very clean and also not small. Of our balcony we had a direct sea view. Because of the fact that we in the march traveled, were very lots of people in the hotel the already older or retirees! But it was not at all bad, since it was very funny. The all-inclusive offer promises not too much. Around the hour there was something to eat and drink.

The hotel is directly at the own private beach. So a few steps and you are at the sea. Also to the airport we only had a 10 minute transfer and still had no aircraft noise. A shoppingangebot is also important, since right on the hotel the so-called purchase mile is. Night life there unfortunately not, except in the hotels. So if you a party vacation plans should better off elsewhere fly over there. Right on the hotel you can with the small buses everywhere. Incidentally, the bus was cheap. We are to Antalya risks for straight times 1 €per person.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

4.0

Overall condition of the pool area

6.0

Child care or playground

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

4.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

4.0

Other leisure activities available

6.0

Room, bathroom and balcony were okay also in terms of size very adequate for 2 people Mini bar is available and refilled daily. Bed was great, i sleep on vacation not always that good ☺

We only ate in the main dining room the food was really excellent. We have in a hotel we have rarely eaten so well. Great choice in the morning and if you look at the waiters well, there is also freshly squeezed orange juice instead of the sweet from the automat. Afternoons and evenings there were always two soups, several cold starters, salads, always pasta, fish, lots of dishes with turkey. Really great the turkish pizza it often gave. Dessert buffet was amazing, very delicious Cleanliness and hygiene were to be praised. The already often mentioned sparrows are also noticed, were a animal lovers but not at all disturbed. You can the nature just not always exclude ☺ And apparently, there is really people about everything upset can, even on a handful of piepmatze while searching for a few crumbs

De waiters in the main dining room are great, i had rarely seen such friendly waiters in a hotel experienced. Also the spa is in the relationship to be highlighted The waiters all have good german spoken and understood, for which one in a dining room of language skills needs was the absolutely okay. In the spa speak at the information all perfect german (all in Germany grown up), you can really nice since maintained if a little time. To be criticized is the handling of the complaint because of the room, at the front desk they were there some (not all) not very accommodating Basically, but all very pleasant and you are always greeted, smiled have etc.

Very beautiful, recommendable hotel with small defects. The hotel has a very great architecture and we liked. It is also everything very clean. Room was great. The service was excellent, we were every day the new mood looking forward to it. What we didn't like so pleased, is the our room at the arrival day not available and we on the 2. day once had to move. After we were only 6 days were there, it was already annoying. The garden is beautiful and similar almost a botanical garden. Which we a great shame found is the in the open no bars, restaurants and so on. In use were (only a pool bar). For a 5 star hotel still rather weak Really great we found as large cat lovers the cat house. While we were there, there were many iranians in the hotel - i say's time, especially the manners in the dining room took some getting used to. The advertised free wifi is a better joke, took a ages only a website to call, if it is all about

The distance to the airport is great, we were in 20 minutes at the hotel. Other than that we loved the place Lara not so good, can but also because of the now in march relatively little los was. We are in the end hardly out of the hotel, because we not at all know where Antalya even is great, the journey takes with the Dolmuş about one hour

The rooms are rather dated, the bathroom i was surprised when the 5 star. Tv was small. In the bathroom no tissues (i expect at 5 stars). No kettle with tea like in other hotels in the room. Minibar ok, is but also better. All in all okay, but we have locally already chic get.

There were theme restaurants which you had to book extra. Very surprised we were, that you will pay! We had never experienced something like that, we didn't use it. The food in the 'normal' restaurant is unfortunately really cheap all inclusive food, you can see that on the first glance. Actually always the same, almost only chicken, never steak frites (we have in the hotelbarut last year had), everything tasted somehow the same. Dessert is undefinable with food coloring colored stuff. The chairs in the restaurant looked like in a nursing home. The atmosphere is like in a cafeteria. We found out, that we were never on the food happy to have, but it only as magenbefüllung looked at. Live cooking without atmosphere like in other hotels. That sparrows in the restaurant float around, against the hotel can probably hardly which make. The counter at the lobby bar was disgusting. It is a glass pane, the always smudgy and dirty. When i the bartender once asked that he those, aborted toothpick! And zahnstocherhüllen please kill should, nodded it, made it not (because it really not have the time-lack of staff). When my husband went even the cloth asked, has the staff quickly swept. The 'orange juice' or as the caramel colored sugar water bills is really an isolence. Fresh orange juice there is only for breakfast. Not even normal juice from the bottle there. There are also the beverages only native ones. (no real bayleys, no real Bacardi). Five star? Never!

Unfortunately saves the hotel the staff. The employees are madly friendly, toil from. At the lobby bar it is for the people almost impossible. Reception extremely friendly. A situatuation to the guest relation, i have witnessed as a older gentleman offensichtlic never all-inclusive vacation spend has, after the 24 hours-restaurant erkundingen wanted (which it is not). The lady of the tourist relation felt obviously disturbed, reacted so unfriendly and arrogant, that i, which i only next to it there was really shocked was. The lady seems the wrong job to make. The other 2 ladies were very pleasant.

The entertainment team is concerned. She are very friendly. The pool area is nice, the music (digital radio antenna Bayern) i thought it was really great, also the volume. What's really great is the spa. The staff is very friendly. The spa is huge, the offer great. Prices like in Germany but very professional. We have massage and cosmetic treatments use. Filiz was very competent and nice. The you should the holiday really treat yourself.

When we the hotel entered, i thought it would be at least 20-years-old. The furniture in the lobby and in the bar are worn and dated from. The rooms and bathrooms may also a renovation stand. Tv in comparison to other hotels small. Internet gives it in 2 variations-is free unfortunately almost not usable as too slow, at a charge it is faster. Guest structure in the march mixed : many couples 50, a few younger. Middle of the week there were 300 iranians of, the frühlingsfest celebrations. We found this very interesting, are also got into conversation. Other less open guests were disturbed.

Kundu is a new emerging tourist place. In the more immediate vicinity there were a few shops with souvenirs, t-shirts and so on. In the summer i wouldn't have a vacation, because one evening little to do. But all-inclusive tourists remain anyway mostly in the hotel.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

5.0

Other leisure activities available

6.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

6.0

Restaurants & bars in the area

6.0

Transportation connection and available excursions

6.0

Other leisure activities available

6.0

The standard rooms are not very big, the carpet is very worn and the tv could be a little bigger. In the bathroom was missing, as usually, a little more storage space and the showers in the bathtub (very high entrance) is difficult. It was always clean.

We always in the main restaurant eaten. The offer is varied and always tasted very good. Only on valentinsabend we were for valentinsdinner in the steak house. The menu was excellent, the decoration for valentine's day but was missing.

The staff in the hotel was very friendly and it is a very good speak german. The room was always clean and often lovingly decorated.

It is in the bar in the evenings always a bit of entertainment such as live music, karaoke, music quiz. Somewhat strange we found the program until 21 hours a day in the bar.

We were in the Concorde for the 3. time. From the size and the number of of the guests it is a very pleasant hotel. It is just a bit outdated and a facelift would be appropriate. However the cleanliness, the friendliness of the staff and especially the good food makes us on small faults be overlooked. Especially praise is the spa ( Murat orcin and the whole team). To criticize we had, that the barber had been open, the whole week renovated and the construction site of the new area was somewhat disturbing. Overall it was a very relaxing vacation for us and we will definitely come again.

Especially pleasant is the short shuttle from the airport to the hotel. Shopping possibilities in the environment are also available and by taxi or Dolmuş one is fast in Antalya.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

6.0

Restaurants & bars in the area

6.0

Transportation connection and available excursions

6.0

Other leisure activities available

6.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

6.0

Transportation connection and available excursions

6.0

Size of the bathroom

6.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

4.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

3.0

Variety of food and drinks

5.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

3.0

Condition of the Hotel

5.0

General cleanliness of the different areas

3.0

Proximity to shopping areas

5.0

Transportation connection and available excursions

5.0

Other leisure activities available

3.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

5.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

3.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

4.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

5.0

Restaurants & bars in the area

5.0

Transportation connection and available excursions

5.0

Other leisure activities available

5.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

5.0

Transportation connection and available excursions

5.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

4.0

Proximity to shopping areas

6.0

Restaurants & bars in the area

5.0

Transportation connection and available excursions

6.0

Other leisure activities available

6.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

4.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

6.0

Transportation connection and available excursions

6.0