Iberostar Grand Hotel El Mirador(5 stars)

Avda.Bruselas s /n, Costa Adeje, Playa El Duque (El Duque beach) Show map
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Average rating

5.5/6

138 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.7
  • Location
    5.5
  • Food and Drinks
    5.4
  • Sport & entertain
    5.1
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79 hotel reviews in Englishsorted by travel date
Thomas
Fully recommendable!

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • February 2013
Beautiful hotel in the best location in the south. Very friendly staff and large living area with two bathrooms. Unfortunately i am on the 3. day sick. One daily after me asking and i several times without an extra charge delicious food to the room brought. The beach section is beautifully located and very neat. There is several restaurants in a variety of price ranges with very good quality. The immediate area is in the andalusian style with small ' houses' laid out. The larger shoppingcenter is high-class with a few designer shops and a pharmacy (for me relevant) equipped. ... We would love to book there again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sandra
Luxury oasis with small deficits

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
Great getaway with the sun in february. We felt really comfortable. Reductions for the buffet-restaurant, wasn't so great compared to other 5 star hotels. The spa was totally disappointing. Only a sauna and a hot tub, indoor pool for 20 €entrance! That was rude. The appliances are totally overpriced and not the, what the brochure promises. We had a junior suite with a view of the sea. Very nice, only a bit loud (2. floor/middle). The plaster column starts early and drives the whole day with Very loud bollerwagen (over natursteinfliesen ) in the room over. Television from the bed ... nearly impossible. Towels sometimes a bit musty. Otherwise very tastefully and comfortable size. We will be back, however without half-board. Also we would a other room on the upper floors prefer. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.7
    Family friendliness
    2.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ingrid
Luxury hotel with an exceptional atmosphere

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
The 'dream hotel', as for a relaxing quiet holiday presents. Attentive staff, friendly atmosphere, very tasteful architecture. Extensive landscaped gardens with huge termperiertem pool. Good service also by the pool with enough chairs, the there are, where you can lie! Unfortunately still some 'reservers'. It's not necessary. Lunch one got still free chairs. Excellent buffet breakfast with excellent, but unobtrusive service. Late-check is 12:00 a. m. At the departure pleasant, for early arrival strenuous, as room only about 2:00 p. m. is available. (proposal to the management: courtesy room to freshen up and change and possibly rest ) ... the junior suites are really to be comfortable, spacious, tastefully decorated, beautiful terrace with a table, chairs and 2 beach chairs, bathroom with bath and shower, separate or toilet. Gladly come again! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Peter
The perfect hotel

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The perfect hotel for relaxing, very schøne area, fantaskiske beach promenade, very good einkaufsmøglichkeiten read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Heidi
A top-hotel, here is right everything

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The hotel has a good size; we have an upgrade and thus a superior junior suite. The normal junior suites are also very nice and spacious. Wi-fi, daily newspaper, safe, and parking in the parking garage are free. The breakfast is very good. We only booked with breakfast. The guests come predominantly from Germany, France, England, Belgium and Holland and the age structure is from 40 years No children under 14 years, so a hotel for the soul and Relaxation. You can also in the evening nice in the bar area sit without unerzogenen children the 'catch' games surrounds to ... be. We have 2 times in the cenador restaurant. It is very good, but quite high. read more
  • Room
    6.0

    We have an upgrade and thus a superior junior suite. The normal junior suites are also very nice and spacious. One should however absolutely ocean view, the view and the sunset is wonderful. The balcony in the superior junior suites is very big, it goes beyond the width of 2 rooms and is very nice with a sitting area furnished. The rooms are very spacious and well equipped.

  • Gastronomy
    6.0

    We only booked with breakfast and the us cheese and sausage breakfasts very satisfied provided. A great service The team for breakfast contributes to the well-being. The food with evening buffet we can't judge, we didn't try it out. The food in the la Pergola lunch was very good and the food el cenador restaurant was gourmet cuisine. All meals and drinks are very good and the value for money true.

  • Service
    6.0

    What the service in this hotel concerns can we only say, we have stayed in lots of 5 stars hotels visited. The el Mirador is number 1 in the service. Starting from the front desk, maids, waiters and the barkeeper something friendly and courteous we have in Europa Yet did not experience. More you can't say. Dear el morador team keep it up.

  • Sport & Entertainment
    6.0

    Thank god,; no animation! The pool and the pool surroundings are very nice, large enough and attractive. Specially the pool is relatively large and warm enough. The loungers are very comfortable. There is enough chairs and a courteous staff Helps with the cushions and umbrellas. There are towels free of charge and there are enough. Surprise: occasionally a waiter and offers chocolates and small samples (for example sangria cava) on. Where there is such a thing still?

  • Hotel
    6.0

    The hotel has a good size; we have an upgrade and thus a superior junior suite. The normal junior suites are also very nice and spacious. Wi-fi, daily newspaper, safe, and parking in the parking garage are free. The breakfast is very good. We only booked with breakfast. The guests come predominantly from Germany, France, England, Belgium and Holland and the age structure is from 40 years No children under 14 years, so a hotel for the soul and Relaxation. You can also in the evening nice in the bar area sit without unerzogenen children the 'catch' games surrounds to be. We have 2 times in the cenador restaurant. It is very good, but quite high.

  • Location
    5.0

    The hotel a bit above the beach and has a direct access to the beach (with rental beach chairs) and a small niverauvollen shopping center. In the shopping center are two restaurant especially la nonna is very good quality. There is also a bar with live music. Otherwise, you can get from Costa Adeje from many go on excursions. 20 minutes drive from the airport.

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Karl-Heinz
Great hotel!

  • 5.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Completely spontaneous we are to Tenerife to this hotel and for us a new, high of high quality urlaubsdestination found. A really great hotel, the hardly any wishes open! Not suited for families with children or pets! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Reiner
Best location in the south tenerife!

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
Very extravakante architecture (rustic sil), 120 rooms/suites, big enough and good außgestattet, we had included terrace 11 seats, wi-fi internet access is not everywhere, mobile weak, dinner we didn't use it, breakfast buffet small (the 120 rooms accordingly), mounting consistent but ok, mix of guests pleasant (mostly english-speaking) read more
  • Room
    6.0

    Our suite was big enough, walk-in closet, shower and bath tub, 2 wash basins, toilet separated. As mentioned spacious furniture, in room schreibtischchen with chair, table with 2 seater +2 armchair, on uneisehbarer terrace table 3 seater +2 chairs, 2 beach chairs with 8 centimeter edition, table with 2 basket chairs.

  • Gastronomy
    5.0

    Only breakfast use it, we were with joys (residents) invited.

  • Service
    6.0

    In all areas exzellender yet unobtrusive service, the german language is not understood everywhere.

  • Sport & Entertainment
    4.0

    Very nice garden and pool area, enough room, enough chairs (best execution), sun screens and also 'natural shade'. Unfortunately was in january the water in the pool too cold (18 °c ), the pool was also very little used, water depth of 1.20 metres.

  • Hotel
    6.0

    Very extravakante architecture (rustic sil), 120 rooms/suites, big enough and good außgestattet, we had included terrace 11 seats, wi-fi internet access is not everywhere, mobile weak, dinner we didn't use it, breakfast buffet small (the 120 rooms accordingly), mounting consistent but ok, mix of guests pleasant (mostly english-speaking)

  • Location
    6.0

    We knew the hotel from earlier stay in the sister hotel anthelia, the el Mirador the best location in the south tenerife!

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Dieter
Good location, good service, loud music in the evening

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Not so large, nice designed 5 star hotel for adults. The complex was clean and neat. The age of the guests was mixed, with a higher proportion of elderly guests. Different nationalities were represented. Guests from great britain and Germany were the majority. The wifi (free of charge ) was very slow, often disturbed and partly not accessible. Also the two computer's 'club room' were not usable, allegedly a problem the provider (?) read more
  • Room
    4.0

    The room (suite with a view of the sea) was not bad, but for a 5 star hotel nothing special. The 'walk-in wardrobe' was small and not very functional. In the room there was some closets with many drawers. The beds are improved, if the partners someone, could one already times wake up. The bedframe squeaked sometimes, when u lay. The room in 3 areas parts, front entrance, a large closet and bathroom, then beds with chest of drawers, and the balcony-divided by a demarcation with stage-a sitting area with tv (television by the bed was a little hard) The balcony was not very big, but acceptable, with a table and 2 chairs.

  • Gastronomy
    5.0

    There is 3 restaurants, one with buffet offer for breakfast and evening. The breakfast buffet offered all you could ask for, inclusive fresh preparation of eggs. In the evening there was before-and desserts as a buffet, the main course you could from 6 offered with fish and meat selection. The selected dish was served. The offer was very versatile and tasty, stood out but usual büfettangeboten not from. In addition there were 2 à la carte restaurants, one of which open for lunch was. In the evening was the one of monday until thursday, the other from friday until sunday open. There were for both restaurants consistent offers. The prices are upscale, soft but not much by the prices of restaurants in the direct environment at the promenade from.

  • Service
    6.0

    The service was very good, the staff is friendly and helpful. Long waiting periods we had never experienced something like that. This applies to all areas, which we took advantage of.

  • Sport & Entertainment
    6.0

    The garden and pool area with a large swimming pool and beautiful garden is something special. There was no problems with reserving pool with towels and other goods early in the morning. You always got a seat even if you only later did. There are no animation, only a thai chi offer.

  • Hotel
    5.0

    Not so large, nice designed 5 star hotel for adults. The complex was clean and neat. The age of the guests was mixed, with a higher proportion of elderly guests. Different nationalities were represented. Guests from great britain and Germany were the majority. The wifi (free of charge ) was very slow, often disturbed and partly not accessible. Also the two computer's 'club room' were not usable, allegedly a problem the provider (?)

  • Location
    5.0

    The hotel is located directly on Playa del Duque, a good location in adeje. To the beach one comes through the rear exits directly on the beach promenade. Side behind the hotel there is a shopping center with restaurants, bars and shops. Unfortunately with music in the evening, the you at least in the east wing of the hotel good overhead and sleep with the window open difficult. Also labor from the restaurants of the center, and of the hotel frequent kitchen smells on the pool- and hotel area (until into the room).

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Matthias
Nice and neat, but noisy at night

  • 4.7 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2012
Great secluded exclusive area, unfortunately evenings live bands until after midnight. Late risers went as the better maps! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.7
    Overall condition of the pool area
    6.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    1.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Phillip
Very good food - loud area

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
A very nice hotel with unbelievably good food. The staff are very friendly. Unfortunately, every evening until midnight very loud, because right on the hotel attached a restaurant with live music was open. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sarah
Luxury at the sea

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
The hotel makes a wonderful impression. We see it as very luxurious and usually pleasant. Except for the fridge in the minibar everything was very clean. The wifi worked in our rooms but not. 5. floor. Was a little annoying. To far away the hotspot? In the room about us behaved the guests unpleasant. For example around 03° jacuzzi walk etc. The front desk could us however be able. Also in the middle of the night. That no children in the hotel were was very pleasant. The silence was nice. Except in the evening if below the hotel in all ... restaurants live music was played, was the on the balcony not more bearable. Huge room, nice. Romantic. read more
  • Room
    6.0

    Size of the rooms very satisfied. We could even in a larger change. Large pleasant bathroom. A bit calcified atmosphere.

  • Gastronomy
    6.0

    3 restaurants, a bar. Very romantic by the pool. Wide choice. Always! Very nice buffets. Incredible selection! The atmosphere sometimes by very dominant loud guests disturbed us a bit. (french, russians).

  • Service
    6.0

    Extremely good, and a pleasant service. Most of them spoke german and otherwise english. Cleaning staff very pleasant and considerate. With the food was it always enough the waiters always were almost invisible, never annoying.

  • Sport & Entertainment
    5.0

    The pool was brilliant, sport was possible, indoor or jogging, water sports, etc. So you at the beach again specially for umbrellas and beach chairs had to pay for (not too short) i found disconcerting. The live music in the hotel was not too loud and around 23° stopped. Very pleasant and diverse.

  • Hotel
    5.0

    The hotel makes a wonderful impression. We see it as very luxurious and usually pleasant. Except for the fridge in the minibar everything was very clean. The wifi worked in our rooms but not. 5. floor. Was a little annoying. To far away the hotspot? In the room about us behaved the guests unpleasant. For example around 03° jacuzzi walk etc. The front desk could us however be able. Also in the middle of the night. That no children in the hotel were was very pleasant. The silence was nice. Except in the evening if below the hotel in all restaurants live music was played, was the on the balcony not more bearable. Huge room, nice. Romantic.

  • Location
    5.0

    The location on the edge of town really impressed us. It is not quite the tourist crowd. The restaurants in the immediate area were very good.

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Alex & Michèle
Perfect hotel of a high standard

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
The hotel is architecturally very beautifully built, the rooms spacious and very well maintained. The staff are competent, very attentive and accommodating. Culinary being pampered. It costs a bit more, is the price but well worth it. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Monika
Good hotel with small weaknesses

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
If you are not on a party and entertainment and because of sun and a mild climate to Tenerife travels, is in this hotel certainly with the best on the island reversed. The beach at the hotel is quickly over a flight of stairs and cross the promenade and Tenerife-standards nice, offers a dip in the atlantic ocean. Positive: - the very good service in the restaurant. Every waiter really gives his best. Unobtrusive us nevertheless constantly present service. No way - but look. - a very hard-working pool boy takes sun loungers, umbrella and towels at any time of ... the day then, where you want to lie-bad times for notorious pool reservers! - the loungers are comfortable and there is no deposit so many towels as you need. The pool is pleasant warm. Cleanliness of the hotel. Meals were always refilled. Free parking in the garage. Free internet, although not always of good quality. Negative - the hotel operates a quite discreet animation: the evening live music at the bar but could it be coordinated, that a entertainment without any problems still would be possible. - a bar in the hotelangeschlossenen shopping center had to after 23 o'clock so loud live music, a large part of the hotel of which treated to music was. We had this hotel but being posted, to the ubiquitous speaker sounds to be missed. Unfortunately this was in the evening not the case. - the food ( half board) was quite different. Time was the selection of dishes really first-class. On the next day just average. Altogether you could say, that the wine main course not directly freshly prepared was, but often a bit overcooked worked. Starters and desserts were mostly the standard. Particularly the ice was delicious. For breakfast convinced the freshly prepared smoothies. - the hotel is built into the hillside. Stairs are ubiquitous. If it is wheelchair users appropriate fallback procedures there is. Annoying was the stage in the room ( junior suite) from the bedroom to the seat area, a real stolperfalle. Also from of the toilet to the bathroom was a stage. The level of the parking garage to the staircase was really criminal. Only on our suggestion after two days an instruction appropriate. - for five star hotels usual 2 service will find before 17 o'clock instead of. One entered a already abgedunkeltes bettfertiges room. Despite these small weaknesses a altogether recommendable hotel! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Paul
Hotel with comfortable character

  • 5.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2012
A vacation in elmirador is worthwhile, hotel with comfortable radiant emittance. Not too big but clean and well-kept and very pleasant staff. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Petra
Great hotel, which leaves nothing to be desired

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
We want a quiet and relaxing vacation in beautiful atmosphere enjoy. In the Grand hotel eL Mirador this was to our complete satisfaction possible. As my husband in Tenerife grew up, he knows and we also therefore in the hotel didn't eat there, so the lack of review the gastronomy. Children are in the hotel not allowed, what us as couple without children on the peace especially look forward to! In short, this hotel we could everyone recommend with a clear conscience and will definitely stay check-in time! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Christine
Exceptionally beautiful

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
It was a beautiful and recently renovated hotel. The rooms were nice and very good. When it comes to the cleanliness was, it was pretty good. General everything was okay. read more
  • Room
    6.0

    The rooms were very nice. The massive balcony with chairs and sun screen was available. The interior was enough. Almost every day the laundry was changed. Evenings was the bed turned down. There was also tv in the bedroom and in the living area.

  • Gastronomy
    6.0

    Everything was the heart could desire. The dishes were very varied. The food of the hotel tasted ok. Everyone could something good to find. Evenings beverages were extra. The ambiance in the restaurants was good and attractive. The furnishing was also good.

  • Service
    6.0

    The staff in the hotel were very friendly, accommodating and in a good mood. We felt comfortable and welcome. When it comes to the foreign languages skills the workers went, one could inform oneself well. At reception spoke someone always speak German. Apart from that everyone understood English.

  • Sport & Entertainment
    5.0

    The pool was spacious, clean and beautiful and wonderful. Leisure offers for us were quite interesting and adequate. Gym was available. It was the best excursions.

  • Hotel
    6.0

    It was a beautiful and recently renovated hotel. The rooms were nice and very good. When it comes to the cleanliness was, it was pretty good. General everything was okay.

  • Location
    5.0

    We had the garden- and pool view. The distance to the beach was very good. The airport was approximately 15 minutes out from the hotel. The advantage was a short transfer. There was only local beach shops nearby.

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Christa
Pure relaxation

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
A wonderful in a very pleasant style. It fits from the outside very good in the area, since it raised is, the view is over the sea wonderful. In the entire hotel there was a quiet relaxing atmosphere. Lovely. The interior design is very elaborately constructed and spacious. Our room was brilliant, ( we got unasked a upgrade) with large terrace and four-poster bed, simply beautiful. The cleanliness was in the entire hotel exemplary. What somewhat bothered me was the unpleasant odor, especially in the lower area of the hotel. The guests were pleasant from all something. read more
  • Room
    6.0

    A wonderful room with a view of the sea and large terrace with sun loungers. Large bathroom. A scale has unfortunately missing. Also a coffee machine would have been welcome in the room. The room was always cleaned really well.

  • Gastronomy
    6.0

    The food was extremely good. The breakfast buffet very varied, it was of everything and always enough. We have indulged. Also the dinner buffet pleased us with so much selection and everything was in super quality. The waiters is very attentive and friendly.

  • Service
    6.0

    The service was in the entire hotel very attentive and friendly. With English and German one comes through well.

  • Sport & Entertainment
    4.0

    The pool area is fantastic, spacious with very warm water. The only thing which difficult, is around eight hours in the morning the chair occupied at night. Really bad for a five-star hotel. Discreet animation.

  • Hotel
    6.0

    A wonderful in a very pleasant style. It fits from the outside very good in the area, since it raised is, the view is over the sea wonderful. In the entire hotel there was a quiet relaxing atmosphere. Lovely. The interior design is very elaborately constructed and spacious. Our room was brilliant, ( we got unasked a upgrade) with large terrace and four-poster bed, simply beautiful. The cleanliness was in the entire hotel exemplary. What somewhat bothered me was the unpleasant odor, especially in the lower area of the hotel. The guests were pleasant from all something.

  • Location
    6.0

    From the airport to the hotel we were in the taxi picked us up and took about 20 minutes Because the hotel at the long boardwalk there are a lot of purchase and unterhalungs possibilities, and nevertheless it is quiet. We have a car rented and are dracaena risk for the mountains. What a adventure on the steep mountain roads. Very impressive. You really can undertake on Tenerife. Boredom it is certainly not on when you entertainment searches.

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James
Lovely hotel

  • 5.3 / 6

  • Recommended hotel
  • Families
  • Proof of booking
  • Beach holiday
  • September 2012
The hotel in general: poolside toilets have strong odour. Service: excellent service from staff and very friendly staff Sport and entertainment: pool water condition - could be more clean. Room: danger - balcony rail too low. Need more English speaking and sports channels. Tips: take care regarding steps in bathroom (to shower and toilet area) read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Angela
Grand El Mirador

  • 5.0 / 6

  • Recommended hotel
  • Families
  • Beach holiday
  • September 2012
Very clean and presentable. More toiletes required for pool area. read more
  • Room
    5.0

    Room of a good standard. Limited English channels.

  • Gastronomy
    5.0

    Good variety and high quality.

  • Service
    5.0

    They were friendly and attentive.

  • Sport & Entertainment
    5.0

    Pool could be better maintained.

  • Hotel
    5.0

    Very clean and presentable. More toiletes required for pool area.

  • Location
    5.0

    Location and surroundings are very good.

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Nick
Good value for money

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Proof of booking
  • Beach holiday
  • September 2012
Grounds very nice, clean and elegant, room cleaned well, pool cleaning could be more thorough. read more
  • Room
    6.0

    Everything a 1* perfect except taking random pillows .

  • Gastronomy
    4.0

    Opinion varied day by day not on quality but on selection, I am picky on hotel breakfasts and where I judge a lot but in this area it is not 5*, don't think everything was fresh. More seating could be removed to allow more selection. The menu weren't translated.

  • Service
    5.0

    Service has been great, always with smiles and willingness to help, but frequently misunderstood due to language, simple things like request for a glass, a pillow or whether meal is finished, close would be 6/6.

  • Sport & Entertainment
    5.0

    Pool (9/10) needs good clean though good temperature. Squash (10/10). Gym (9/10), entertainments (8/10). Pianist should play during the day too.

  • Hotel
    5.0

    Grounds very nice, clean and elegant, room cleaned well, pool cleaning could be more thorough.

  • Location
    6.0

    Splendid location, right by beach, nice promenade, 2 nearby bus stops, 30 Euro by taxi from airport, no irritating nightlife.

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