Hotel Torre Azul(4 stars)

San Bartolome, 24 Show map

Average rating

268 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.2
  • Service
    5.0
  • Location
    4.7
  • Food and Drinks
    4.4
  • Sport & entertain
    4.2
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88 hotel reviews in Englishsorted by travel date
Heiko
Beautiful overnight stays on the edge from El Arenal
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • November 2012
I had only booked accommodation and breakfast and with the offer for breakfast we were happy, that we sampled ate. Apart from that a great wellness area, in order to get yourself with a rainy day to relax and a really clean hotel. To the beach it are 10 -minute walk and the Ballermann again about 5 minutes read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Manuela
Great hotel on a good location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • November 2012
We have a couple of nice days spent in the hotel. Unfortunately we had to move because the hotel on the winter was closed. Our room was on the 12 floor with a great view on the bay to to Palma, as well as in the hinterland. The furnishing of the rooms was really good, clean and even in the bathroom there was enough places to put things. The food was good and it tasted good. For some people the choice and variety too few his. Compared to the Iberostar where the rest of our vacation spent certainly 'bad' but ... you have to really a massive selection have? More food you can don't. The staff are friendly. For excursions one has around the corner the bus 23 to Palma. To to the beach it are maybe 8 minutes and thus quite ok. From our side a recommendation for the hotel. Negative we could not found. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Ralph
Hotel top, environment flop, food was no 4 star
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Hotel was ok. Food was not the best for a four-star hotel. Hotel area is nothing special. Near booking of the room ensure that it pool view is! The hotel room have really thin walls. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Heike
Kindergarten next door and very loud
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • October 2012
I stayed with my girlfriend 10 days relaxing vacation in the hotel gates Azul booked. We had the hotel chosen as only children from 16 years are allowed. We love children, but teacher and wanted a quiet beach vacation enjoy. The hotel is quiet if not equivalent next door a kindergarten would be. The whole morning heard by the pool the sound of children shrieking and yelling, we felt like we were at work. We found this very annoying and would have this hotel not booked if we travel agency said. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
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Heinz
Would book this hotel again at any time!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
The hotel is very clean. Our room was well equipped. The staff is nice and friendly, except for the male staff at the bar. The food was always good and sufficient. 3.5 stars we would right Hold. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Guido
Nice hotel, bad location
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Clean hotel, to our time unfortunately overbooked, the ausweichhotel san diegeo for one night, two streets further was under all sow, rather I would have liked the torre Azul in the entrance area slept. We had no fallback procedure. Room new, clean and beautiful designed. The sauna area is new, clean, unfortunately but sometimes crowded, no inlet. No bathrobes made available, cover in sauna area, no slippers or similar as you might from the other four star hotels knows. The area is dirty and loud, a kindergarten and a school is located directly at the border below to the pool. ... The way to the beach circa 10 minutes, sometimes steep downhill. in the dining room at a ventilation shaft mold due to feutigkeit, that isn't on at all. The staff are quite friendly, but partly completely overburdened. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Eva & Jürgen
Average star hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel has approximately 130 rooms and is partly renovated. It is in good condition, clean and tidy. Guests: mixed including a few children. read more
  • Room
    4.0

    Room very small, however newly renovated and newly furnished. Mini fridge available, air conditioning system and led tv. Bathroom, also very small with sink, toilet and tub.

  • Gastronomy
    2.0

    A restaurant with about 45 tables is for the fully booked hotel very little. With restaurant opening avoid long waiting periods. The food local in buffet form was okay. Only the service when clearing was overstrained. We empfandes it as a downside, the lunch and dinner cakes was offered, but the coffee machines remained despite repeated references from. At the bar there was water basically only in plastic cups and the star hotel.

  • Service
    4.0

    Besides at the front desk no one spoke german, even at the bar it is with english not very simple. Room cleaning was okay.

  • Sport & Entertainment
    2.0

    Pool is very small, chairs and umbrellas only a very few.

  • Hotel
    4.0

    The hotel has approximately 130 rooms and is partly renovated. It is in good condition, clean and tidy. Guests: mixed including a few children.

  • Location
    3.0

    The hotel has a elevated location, in a typical spanish atmosphere. Walk downhill to the beach about 10 minutes

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Gerhard
Gladly again.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
We can recommend the hotel if you want to animation do can is here well quit. We come gladly again. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Torsten
Not worth 4 stars
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Mini bar was not available, evening entertainment was only sporadically and if it was very bad. Bed sheets was in 1 week not at all changed, the cleaning the room was quick and superficial made. The breakfast was always the same no variation. For dinner one could not coffee get, the machine was turned off. The spa area was only for a fee from 9€ per day and person usable. This hotel I would same not again book. read more
  • Room
    2.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Serkan
Vacation in s' Arenal
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • October 2012
Am geraude from the vacation there. The hotel is on at the start the Balearean (B01 ), to the beach it are approximately 10 to 15 minutes. The staff at reception speaks German, English and Spanish and were mostly nice. On the rooms there is a safe ( subject to a charge), TV ( LCD). The furniture in the room looked and felt very new. The balcony is in my opinion to spacious and with a table and two chairs buried. Please respect, that her for the TV a remote control need. This you can at the front desk by ... depositing a deposit from 20 €receive. My conclusion: The hotel is rather for young people suitable, the not great value on peace -very noisy hotel. Me personally it has really good good, because I not a large value on night's sleep will give. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    2.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    2.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    3.0
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Christoph
Really beautiful hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Immediately again, super modern room. Friendly staff. Room with a view of the sea are recommendable. All inclusive offer was super. Location of the hotel is not very convenient. About 300 meters away from the sea read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Michaela
Ok, not more, food inedible, pseudo all inclusive
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • October 2012
The hotel made on the first glance a good impression. It is relatively new, or renovated, all the rooms are decorated with modern furniture and equipped with flat-screen. There are 12 floors, the rooms are rather small, but each with a balcony. It was also clean, the cleaning staff also in the afternoon still the rooms cleaned, if you after the party long slept. The so-called all-inclusive was a joke. It was all 4 'cocktails', the carelessly atmosphere were, every 2. drinks, which i wanted to order, it was called the does not exist, we need to pay for it. ... The food followed the motto 'nursing home meets falafel' loud greasy fast food, everyday the same, pizza with 5 kilogram cheese and fat dripping. Strange salads with raisins or oranges. If there is even a edible meat, it was around 9 and it was not refilled. Where you until 22 o'clock dinner. If you are a snack by the pool to get wanted, which from 11 to 19 o'clock was possible, if the 'extremely nice burgerbraterin', if you have a 2. snack to get wanted, stupid laughed and almost ausflippte after the motto, if you eat everything wool, was present. The pool was tiny for the number of guests. To the sea one must a steep hill down, took 5 minutes if one wants to celebrate, so to balneario 6, the Ballermann wanted to leave, you have to on foot already at least 30 minutes walk away. Outside on the streets around the hotel it stinks everywhere after hundevekalien and these are all over the place. In addition in the hotel there was a spa area, small indoor swimming pool, sauna, steam room, showers, etc. The impudent way is subject to a charge, although on this anywhere said. The frontdesk employees, the cleaning crew and the barkeepers were all very friendly, the burgerbraterin unacceptable, totally rude and a bit lustered, and the staff in the restaurant partly excited, if you check back left, which was unpalatable, which every time the case was. In addition it is full of mildew in the middle in the restaurant on the ceiling, as the air conditioning condensation forms and there is a huge mold is under which you the food very 'good' can. All in all, no 4 stars, if you only the food regards maximum 2. service mediocre, hotel clean and tidy except for the mold in the restaurant. read more
  • Room
    5.0

    Nice, modern, clean, every day fresh towels, remote control only against deposit 20 Euro, but small and air conditioning didn't work properly

  • Gastronomy
    1.0

    Restaurant see above, all-inclusive no all inclusive, cocktails in plastic cups, unacceptable for the environment, hotel raises about 300 plastic cups daily and approximately just as much to unenjoyable food

  • Service
    3.0

    Front desk staff nice, friendly and helpful, charwomen likewise, barkeepers also. Burgerbraterin impossible, rude, sluggish, waiters partly also

  • Sport & Entertainment
    2.0

    A few times in the week a band played, the generation 50 and danced to, all other slept there almost a.

  • Hotel
    3.0

    The hotel made on the first glance a good impression. It is relatively new, or renovated, all the rooms are decorated with modern furniture and equipped with flat-screen. There are 12 floors, the rooms are rather small, but each with a balcony. It was also clean, the cleaning staff also in the afternoon still the rooms cleaned, if you after the party long slept. The so-called all-inclusive was a joke. It was all 4 'cocktails', the carelessly atmosphere were, every 2. drinks, which i wanted to order, it was called the does not exist, we need to pay for it. The food followed the motto 'nursing home meets falafel' : loud greasy fast food, everyday the same, pizza with 5 kilogram cheese and fat dripping. Strange salads with raisins or oranges. If there is even a edible meat, it was around 9 and it was not refilled. Where you until 22 o'clock dinner. If you are a snack by the pool to get wanted, which from 11 to 19 o'clock was possible, if the 'extremely nice burgerbraterin', if you have a 2. snack to get wanted, stupid laughed and almost ausflippte after the motto, if you eat everything wool, was present. The pool was tiny for the number of guests. To the sea one must a steep hill down, took 5 minutes if one wants to celebrate, so to balneario 6, the Ballermann wanted to leave, you have to on foot already at least 30 minutes walk away. Outside on the streets around the hotel it stinks everywhere after hundevekalien and these are all over the place. In addition in the hotel there was a spa area, small indoor swimming pool, sauna, steam room, showers, etc. The impudent way is subject to a charge, although on this anywhere said. The frontdesk employees, the cleaning crew and the barkeepers were all very friendly, the burgerbraterin unacceptable, totally rude and a bit lustered, and the staff in the restaurant partly excited, if you check back left, which was unpalatable, which every time the case was. In addition it is full of mildew in the middle in the restaurant on the ceiling, as the air conditioning condensation forms and there is a huge mold is under which you the food very 'good' can. All in all, no 4 stars, if you only the food regards maximum 2. service mediocre, hotel clean and tidy except for the mold in the restaurant.

  • Location
    3.0

    Balneario 1, 5 minutes away from the sea, 30 minutes distance to the Ballermann

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Cornelia
The total package is great!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
Especially the unbeatable value for money, the staff's hospitality and the very nice spa area are to be pointed out. In our double room on the 9th floor we had view of the sea. Only the calculation of 2,-€ per day for the use the zimmertresors we found unfortunate. You can certainly better rules. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Lydia
The four stars not deserved
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • October 2012
The food is poor quality and low variety. There is everything only on demand. In the bathroom and at the pool it smells after spout. All this is still much better. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    2.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Olli
Four star, but unfortunately a blender
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2012
As the previous speaker mentioned, modern appearing hotel. But behind the scenes it is not worth 4 stars. read more
  • Room
    4.0

    The only positive about the hotel the rooms are bright and decorated up to date.

  • Gastronomy
    1.0

    So for a 4 star hotel was the worst i have ever eaten. We go already for years to Mallorca indefinable salads, greasy meat. Bread and fruit is the whole night in the dining room i already surprised where all the fly way comes. Mold on the ceiling in the area of air conditioning systems. In case of early departure breakfast: only jam than coating no butter, cheese, sausage or other. A no-go with a star hotel

  • Service
    4.0

    Front desk was friendly and nice even if you for a remote 20 Euro pledge requires towel 15 Euro. Staff at the bar rather unfriendly, gene ffs and slow so i would not like to know how long you in the high season on a drink have to wait. Room cleaning was okay

  • Sport & Entertainment
    0
  • Hotel
    4.0

    As the previous speaker mentioned, modern appearing hotel. But behind the scenes it is not worth 4 stars.

  • Location
    3.0

    So you actually realize if you in Arenal holiday the not the best address. The way to the beach is cumbersome. Geschweige if you in mega park or other would therefore 30 minutes are at least eizuplanen. Fair way we have to say the there is a shuttle service but somehow the never worked. Odor smelled like feces!

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Stefan
Hotel the somewhat off from the shot
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
The torre Azul is not to and for itself a good hotel if you don't care big have expectations.# It is however a bit off the beaten path and a group of 3 persons between and years had in etwa 20 minutes away by foot walk around a bit at the beach/ party done to be able to participate (in other words Ballermann / Megapark) and this, in the long term. Activities (boat trips and so on) we were also on demand not offered. For a four-star hotel I do expect the pool a bit bigger would. The service ... during dinner could be a bit better if the staff less with the tables busy clearing would be. My conclusion: reasonably priced and as we actually only for sleeping in the hotel it is ok. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Magda
Great holiday:-):-)
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
The hotel is in a top condition. The room was very spacious and well equipped. The rooms were cleaned daily. The food was good, something for everyone. We were in the hotel felt really good. We will definitely come again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Rolf
Pleasant hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • September 2012
For a short break a beautiful hotel. But if you like we a Megapark would like, is but a little to far away. ( but we did so.) the hotel is clean, modern and has (except for the man at the bar) a pleasant staff. The food is not as extensive as in other all inclusive hotels but perfectly sufficient and good. One must not between 20 food choose, here there are something for everyone. Only for breakfast were the breads to dry. And the staff had difficulties in the narrow dining room to clear. The guests must usually ... the old crockery on other tables bodies. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
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Alexander
OK for the price
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
So I cannot the other holiday check users not agree. So we have for 7 days 538 Euro paid on Alltours. For this money the hotel is totally OK. But who high expectations expected for the food is badly disappointed. The food was from our 7 days once very good. Since we were from the waitress asked, whether it tasted. At all other days bad. And I don't eat everything, really everything. You could evenings only the pizza recommend and in the morning the omelet. That was top. The breakfast was OK but constantly were plates or mugs all, every ... morning. I would not complain about that but the hotel was completely renovated and is now 4 star. Takes also price from 4 stars. Some travellers have almost 1000 Euro paid. It is the service very bad. At the front desk could only one person German. In the room 526 is no Wi-Fi. Complaints would but brought nothing. Shuttle bus from the hotel was good. In short for for 500 Euro the week oK for more money definitely not. Then more hotel Obelisco read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Torsten
Price-performance were very tidy
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • September 2012
A for a short stay recommendable hotel iSB. Since we despite overcrowding and related change of hotels for one night welcomed in a friendly manner were and afterwards in the form of all inclusive compensated. Hotel altogether clean and friendly. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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