Hotel Torre Azul^{(4 stars)}

Room is very clean, had a triple room and the size was adequate. Bath a bit small and with various toiletries and hair dryer. Tv and mini bar in the room. Balcony with tables and two chairs

Had half board and were very satisfied. In our opinion the variety at the buffet enough so that everyone found something for his taste. Furthermore, meat and fish were freshly grilled. In the morning was also everything available different bread rolls, cereals, jam, sausage, cheese, hearty dishes and of course freshly prepared eggs, and pancakes. The pancakes with chocolate sauce were delicious! Great service in clearing away and cleanliness. It was constantly everything refilled. For the evening drink selection good and the prices were very human. Food was also very tasteful and had not seasoned.

Very friendly staff. Good room cleaning. Helpful staff at the reception

At this time of the year could pool not be used, but it seemed everything very clean. But i guess with a full occupancy of the hotel it got crowded by the pool. Spa area and indoor pool also everything very clean, which at this time of the year very pleasant was. One evening was dancing and entertainment in the hotel bar

We had over the osterfeiertage a very pleasant short vacation in this hotel. For us was the location very ideal, since bus stop for excursions, in direct near the hotel and after a short walk was the beach promenade with life in the evening very easy to reach. At this time of the year mostly older guests. Good food with booked half board and pleasant atmosphere in the hotel so you like the evening in the hotel bar spent. Room is very clean and by the size enough. Wlan reception in the lobby free of charge and staff very friendly and always made an effort.

Transfer from the airport circa 30 minutes, easy check in. Located somewhat on the mountain-bus stop at the hotel for excursions to Palma and so on. After about 5 minutes walk to the beginning of the beach promenade, until to Ballermann 6 about 30 minutes

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

4.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

3.0

Variety of food and drinks

2.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

4.0

Staff's knowledge of foreign language

4.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

5.0

Restaurants & bars in the area

6.0

Proximity to shopping areas

4.0

Transportation connection and available excursions

4.0

Other leisure activities available

4.0

Our room on the 10. floor with a view of the sea was small, but great. Completely new furniture with a great bed. I have to say, during stays have never stayed in such a good bed slept in. Positively i would like to mention, that a small refrigerator available stood. The devaluation has led, that the hotel very badly soundproofed is. The floors are with marble occupied, so that one with hard paragraphs every step can hear. The walls of the room are only very thin. In the sexual intercourse, conversations and phone calls of our neighbours, no matter what day and night, we were always live. The was not done!

In the hotel there are on the ground floor a bar with plenty of seating, as well as on the 1. floor a dining room. The breakfast was nothing special, just standard. The dinner was very bad. On the first evening in the front or livecookingbereich still prawns fried. But if you after 20:00 o'clock came, was empty. At the next 4 nights we stayed there was only pizza, pizza, pizza! In the buffet area there were still further 8 stations with meat, fish, a pasta dish, vegetables and fries. The dishes were lukewarm to cold, without any taste, hardly or not at all seasoned. The noodle dishes were inedible. There was a salad buffet with many dressings, not so tasty salads. This required completely nachwürzung. The dessert buffet was very poor and requires no further positive mention. We were gutted and all after our experience absolutely recommend, there is no half-board to book.

The staff was friendly and courteous. Only the lady in the live or frontcookingbereich was very silent and obviously had always in a bad mood. The room was cleaned thoroughly. There were new towels every day. In the bathroom were 2 bathrobes, as well as 2 pair of slippers to use is required. In addition there was shower lotions are provided, soap, toothbrushes, shower caps and badewasserzusätze.

Entertainment and leisure facilities there was not. We had also no detail. The pool is very small, but clean. Around the pool there were pool chairs with small tables. Furthermore there were chairs and tables. Negatively to us was noticeable, that there are always after feces smell. Furthermore from the directly adjoining kindergarten and nearby the school during the day an enormous noise from. It is a relaxing by the pool not possible.

To the hotel in previous recessions actually already everything has been said. The building itself stuck in Arenal out. Around much in the room. There are hardly any green areas in Arenal, everything to concreted and blocking. Everywhere old, neglected, molded seams houses. On the sidewalks, you zigzag run, the doggie bins were to evade. As a positive we found the renovated rooms with free wi-fi and refrigerator, the balcony with a view of the sea, the beds are great, as well as the strandtuchverleihservice. Absolutely negative was the dinner and the thin walls of the hotel. But more about that later.

The distance to the port of Arenal and the first beach section in front of the balneario 1 is around 350 to 400 metres. The street there is steep, the walk back is uphill. In the vicinity of the hotel are several bushaltesellen. From there you can for little money to Palma or in other places. Until to Megapark/Oberbayern/Ballermann 6 you are on foot about 25 minutes. In the vicinity of the hotel there was a larger shopping center with a large, inexpensive supermarket, in which one gets everything.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

4.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

4.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Restaurants & bars in the area

5.0

Proximity to shopping areas

5.0

Transportation connection and available excursions

6.0

Other leisure activities available

5.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

4.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

5.0

Reception, check-in & check-out

3.0

Friendliness and helpfulness

4.0

Staff's knowledge of foreign language

4.0

Quality of the beach

6.0

Overall condition of the pool area

3.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Restaurants & bars in the area

5.0

Proximity to shopping areas

5.0

Distance to the beach

5.0

Transportation connection and available excursions

5.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

4.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

4.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Overall condition of the pool area

5.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Restaurants & bars in the area

5.0

Proximity to shopping areas

5.0

Transportation connection and available excursions

5.0

Other leisure activities available

4.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

4.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

5.0

Distance to the beach

4.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

5.0

Other leisure activities available

5.0

Size of the bathroom

3.0

Cleanliness & linen change

1.0

Room amenities (TV, balcony, safe, etc.)

3.0

Size of the room

3.0

Atmosphere & furnishings

3.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

3.0

Variety of food and drinks

3.0

Competence (handling complaints)

3.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

3.0

Staff's knowledge of foreign language

4.0

Quality of the beach

4.0

Overall condition of the pool area

3.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

2.0

Family friendliness

4.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Disabled-friendly

4.0

Proximity to shopping areas

4.0

Distance to the beach

4.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

4.0

Other leisure activities available

3.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

5.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

4.0

Family friendliness

5.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

6.0

Distance to the beach

5.0

Transportation connection and available excursions

5.0

Other leisure activities available

5.0

Size of the bathroom

4.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

4.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

3.0

Competence (handling complaints)

2.0

Reception, check-in & check-out

2.0

Friendliness and helpfulness

3.0

Staff's knowledge of foreign language

4.0

Quality of the beach

5.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

3.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

5.0

Distance to the beach

3.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

4.0

Other leisure activities available

4.0

Room very small, however newly renovated and newly furnished. Mini fridge available, air conditioning system and led tv. Bathroom, also very small with sink, toilet and tub.

A restaurant with about 45 tables is for the fully booked hotel very little. With restaurant opening avoid long waiting periods. The food local in buffet form was okay. Only the service when clearing was overstrained. We empfandes it as a downside, the lunch and dinner cakes was offered, but the coffee machines remained despite repeated references from. At the bar there was water basically only in plastic cups and the star hotel.

Besides at the front desk no one spoke german, even at the bar it is with english not very simple. Room cleaning was okay.

Pool is very small, chairs and umbrellas only a very few.

The hotel has approximately 130 rooms and is partly renovated. It is in good condition, clean and tidy. Guests: mixed including a few children.

The hotel has a elevated location, in a typical spanish atmosphere. Walk downhill to the beach about 10 minutes

Size of the bathroom

3.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

2.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

2.0

Staff's knowledge of foreign language

6.0

Quality of the beach

4.0

Overall condition of the pool area

2.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

2.0

Family friendliness

5.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

4.0

Proximity to shopping areas

5.0

Distance to the beach

4.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

3.0

Nice, modern, clean, every day fresh towels, remote control only against deposit 20 Euro, but small and air conditioning didn't work properly

Restaurant see above, all-inclusive no all inclusive, cocktails in plastic cups, unacceptable for the environment, hotel raises about 300 plastic cups daily and approximately just as much to unenjoyable food

Front desk staff nice, friendly and helpful, charwomen likewise, barkeepers also. Burgerbraterin impossible, rude, sluggish, waiters partly also

A few times in the week a band played, the generation 50 and danced to, all other slept there almost a.

The hotel made on the first glance a good impression. It is relatively new, or renovated, all the rooms are decorated with modern furniture and equipped with flat-screen. There are 12 floors, the rooms are rather small, but each with a balcony. It was also clean, the cleaning staff also in the afternoon still the rooms cleaned, if you after the party long slept. The so-called all-inclusive was a joke. It was all 4 'cocktails', the carelessly atmosphere were, every 2. drinks, which i wanted to order, it was called the does not exist, we need to pay for it. The food followed the motto 'nursing home meets falafel' : loud greasy fast food, everyday the same, pizza with 5 kilogram cheese and fat dripping. Strange salads with raisins or oranges. If there is even a edible meat, it was around 9 and it was not refilled. Where you until 22 o'clock dinner. If you are a snack by the pool to get wanted, which from 11 to 19 o'clock was possible, if the 'extremely nice burgerbraterin', if you have a 2. snack to get wanted, stupid laughed and almost ausflippte after the motto, if you eat everything wool, was present. The pool was tiny for the number of guests. To the sea one must a steep hill down, took 5 minutes if one wants to celebrate, so to balneario 6, the Ballermann wanted to leave, you have to on foot already at least 30 minutes walk away. Outside on the streets around the hotel it stinks everywhere after hundevekalien and these are all over the place. In addition in the hotel there was a spa area, small indoor swimming pool, sauna, steam room, showers, etc. The impudent way is subject to a charge, although on this anywhere said. The frontdesk employees, the cleaning crew and the barkeepers were all very friendly, the burgerbraterin unacceptable, totally rude and a bit lustered, and the staff in the restaurant partly excited, if you check back left, which was unpalatable, which every time the case was. In addition it is full of mildew in the middle in the restaurant on the ceiling, as the air conditioning condensation forms and there is a huge mold is under which you the food very 'good' can. All in all, no 4 stars, if you only the food regards maximum 2. service mediocre, hotel clean and tidy except for the mold in the restaurant.

Balneario 1, 5 minutes away from the sea, 30 minutes distance to the Ballermann

Size of the bathroom

4.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

5.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Disabled-friendly

5.0

Restaurants & bars in the area

6.0

Proximity to shopping areas

6.0

Transportation connection and available excursions

6.0

Other leisure activities available

5.0

The rooms were typical small, very modernly equipped (flat screen tv, air conditioning, safe, telephone, refrigerator, hair dryer... And so forth). Complain about would be at this point only at the highest level possible-well the bed was not yet so eingelegen and quite hard. We have felt ourselves super well!

Just brilliant-i would after two flops never ever expected so varied and tasty in a spanish hotel to eat. For breakfast there were basically always the same bread, rolls, toasts, croissants, these normal side dishes such as sausage, cheese... And so on. What i personally super liked a lot: on the beach for warm meals has a cook always fresh fried eggs, scrambled eggs and delicious omelettes from real eggs (not this egg package as in many other hotels) prepared. The lunch/dinner was perfect varied. There was, for example, (Paella, lean truthahnfleisch, lean hähnenfleisch, meatballs, pork sweet sour, Wiener Schnitzel, tortellini with käsesauce, pasta, roasted peppers, potatoes, fish, calamari and so on.) In the 7 days i stay never the same food. If someone but nothing to assure should (which i do not believe)-there were then still homemade pizza in four different varieties. Also here the staff was very friendly. I can with clear conscience 6 suns ☺

The staff is overall really friendly. I would particularly like to highlight at this point the lobby staff! Super nice and helpful (greetings from the room 808 ☺ ). The rooms were daily (with us about 2:00 p. m.) cleaned. There was also the towels all changed. I had read in other reviews, that the 'snack bar' criticism. We had not so good experiences with her, sometimes only not at all occupied, we have often the wrong get (although our order after few fehlversuchen in english abandoned) and laughed we were also when we a 2. burger have ordered. (were at the beach, the lunch missed, until for dinner it were a couple more hours and we were hungry). I would very gladly full 6 suns, must but unfortunately because of the snack-bars a small deduction make.

General leaves the hotel a very good impression. The rooms, lobby and all other lounges are very modernly equipped and will be from the cleaning staff very clean kept. In the whole hotel area are wi-fi hotspots with which you at any time, everywhere and free internet access. Since the travel in the autumn lag, it was during the guests mainly older people (~,50) mixed nationality.

This time we have decided, hotel and flight separately to book. The hotel was from the airport with a normal regular bus (line 2) for 2,50 Euro distance. Since my 3. Majorca stay was, i knew about the somewhat habituation-needy location of the hotel answer. It is approximately 300 meters from the 'beach' and in addition, on a rather steep hill. Also i do not find personally the nearest beach (on Ballermann 0) not great, he was subsequently designed and also rather flat. We are always 300 meters away (to to Ballermann 3) run. For us personally this was not a problem - but for some older probably already. As far as i know, torre Azul also a shuttle service, we have however not used. Otherwise close to the hotel several supermarkets, tour operator and a bus stop, from your 1,25 Euro until to Palma drive can. Here always the price keep an eye on - the hotels, quasi with each meter of direction Ballermann 6 more expensive. I think the torre Azul is the way it the best hotel in the entire area. I was 2 years ago in another neighboring hotel ( kili... Ro)-between the quality both hotels worlds lie! Since the torre Azul already very from.

Clean and tidy. The hotel is newly renovated.

The pizzas are here is a hidden gem.

A healthy mix of very experienced staff and young staff. The holding is informally run. In the spirit of the new führungslehre.

Madam Isabel martinez is the manager the front desk. She speaks perfect german and is very tried their best. She is very accommodating! Also in case of any problems outside the hotel it stands with advice and act available. In our case it has even a spanish staff turned off, which us with the solution was. He is with to Palma went.

Centrally located. On foot reached here everything. For the rental car are enough parking spaces available.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

5.0

Distance to the beach

4.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

5.0

Other leisure activities available

5.0

The only positive about the hotel the rooms are bright and decorated up to date.

So for a 4 star hotel was the worst i have ever eaten. We go already for years to Mallorca indefinable salads, greasy meat. Bread and fruit is the whole night in the dining room i already surprised where all the fly way comes. Mold on the ceiling in the area of air conditioning systems. In case of early departure breakfast: only jam than coating no butter, cheese, sausage or other. A no-go with a star hotel

Front desk was friendly and nice even if you for a remote 20 Euro pledge requires towel 15 Euro. Staff at the bar rather unfriendly, gene ffs and slow so i would not like to know how long you in the high season on a drink have to wait. Room cleaning was okay

As the previous speaker mentioned, modern appearing hotel. But behind the scenes it is not worth 4 stars.

So you actually realize if you in Arenal holiday the not the best address. The way to the beach is cumbersome. Geschweige if you in mega park or other would therefore 30 minutes are at least eizuplanen. Fair way we have to say the there is a shuttle service but somehow the never worked. Odor smelled like feces!

Size of the bathroom

4.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

4.0

Atmosphere & furnishings

2.0

Quality of food and drinks

2.0

Overall cleanliness in the restaurant and in the dining areas

3.0

Variety of food and drinks

1.0

Competence (handling complaints)

2.0

Reception, check-in & check-out

3.0

Friendliness and helpfulness

3.0

Staff's knowledge of foreign language

3.0

Overall condition of the pool area

2.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

2.0

Condition of the Hotel

3.0

General cleanliness of the different areas

4.0

Restaurants & bars in the area

6.0

Proximity to shopping areas

5.0

Transportation connection and available excursions

6.0

Other leisure activities available

5.0