Hotel Cay Beach Meloneras(3 stars)

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Average rating

208 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    5.1
  • Service
    4.9
  • Location
    4.8
  • Food and Drinks
    4.1
  • Sport & entertain
    4.8
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76 hotel reviews in Englishsorted by travel date
Karsten
Again and again
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
Right here: more hotel nobody needs. Reasonable value for money in any case. The complex is clean, the staff friendly. Here and there would a painting for the inspection already makes sense. The rooms are divided in bungalows. We had the smallest variant with a bedroom (about 12 meters²) with bathroom (about 8 meters²), the was also completely sufficient. The firm feather beds were however already very hard and especially for the price my light partner took some getting used to. We have however not the trouble, after other mattresses to questions. The room has tv and telephone. Wifi is ... against an extra charge available. The cleanliness was generally good, however with the daily cleaning the spaces under the beds neglected. The rest, especially the cleaning towel exchange were ok. The dining room reminded me of the atmosphere of a behördenkantine. The breakfast buffet is good and everything available. During dinner is the selection of dishes also varied, however several counter scattered. Therefore, the impression arise, that only little choice is. Tasted us the food promised, however it was now and then only lukewarm. Not understandable for us, since the technical conditions to the warming were, but probably not bailing out used. All together however nevertheless good and tasty. There are several pool areas with enough chairs and a bar for various drinks and small dishes. As there are various sports possibilities, we however not used. The hotel after the abandoned and one is directly on the way to the beach promenade. About 300 meters away from the hotel you have sandy beach, to the beach from Maspalomas there are about 1.5 kilometer. For us it is clear, that one vacation in Maspalomas this hotel again and again booked by us will. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
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Franziska
Great hotel, however bad food
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
Amazing hotel, big room, with excellent service, very good and nice location, but unfortunately was the selection, taste and quality the food wasn't good! Otherwise to recommend it! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Lucia
Matter of taste
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • January 2013
Suitable for (scandinavian ) families amongst others pool tourist. Did not please us. A lot of concrete, long distances. Unfriendly reception. Every service, like for instance use of the in-room safe, beach towels ( 1 Euro per piece) or wi-fi (max 6 Euro per day) costs extra. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Thomas
Some things are in need of improvement
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
In little more than a week was the room only 4 cleaned, the bed linen was not changed. The dining room is, for the size of the hotel, way too small, the tables are too close together and are too close at the buffet, so there is often too drängeleien or bottlenecks come. It reminded more of a cafeteria than a restaurant. The quality of the food was ok, for this price i on gc but a very much better buffet had! The breakfast to a terrace with a view of the sea -actually good condition for a beautiful start ... to the day, if not the staff the clean table-ware not like a scullery directly on the terrace sort would. The beautiful awnings is intensifying as a concert hall, so that through the noise the food atmospheric suffers. The fitness room was surprisingly good, the pools large and well-kept. Apart from that a quiet facilities, why it nevertheless can be further-recommended. read more
  • Room
    3.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    2.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    3.2
    Proximity to shopping areas
    2.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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Eva
This hotel i would visit again
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • January 2013
This hotel i would stay there, just quiet, good for those in search of peace, somewhat remote, but after 20 minutes on foot you are at the lighthouse, young people a little earlier read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Robert
Better food and friendly staff
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2012
We are for the 5. time in this hotel. The food was earlier much criticized, is in december 2012 noticeably better. Also the reception area was generous developed. Unfortunately slamming most of the guests their room doors too, that the walls shake and take little respect for their nachbargäste, even at midnight. The hotel management could probably not much to do. All in all, however, we are well satisfied. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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Tina
Great oasis of relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We stayed here after christmas a week and the stay in this beautiful hotel really enjoyed. The complex is well cared for and clean and through the two-story bungalows in the middle of a green area very individually and colourfully decorated. The guests are mainly scandinavians and a few german. read more
  • Room
    6.0

    We had a nice double room on the 2. floor number 3162 and on the huge balcony 3 times 4 metres we had from the morning until the evening sun. The room was big, with flat screen tv, kettle, mini fridge, comfortable cabinets where you much craves late, a large bathroom with hair dryer, shower and bath tub and sink with lots of counter space and finally a room with plenty of outlets. Sundays and public holidays was no room cleaning took place. Safe could for a fee be rented. Beach towels and a remote control for the tv for a deposit. Towels costs 1,- Euro. Wireless internet for a fee (6 Euro per day, 12 Euro/3 days, 18 Euro/7 days). There are several units in the bungalowstil, for example also with kitchenette for self-sufficiency.

  • Gastronomy
    4.0

    Particularly the view of of the terrace on the sea is great and the the possibility there is, also in the evening to eat outside. The breakfast was good and there was enough and it gave sausage, cheese, eggs, scrambled eggs, bacon, fried eggs, omelets, tomatoes, cucumbers, cereal, yogurt, jam, honey, fresh fruits and breads. Even the coffee from the automat tasted super, if one the coffee with espresso re-stocked. The orange and pineapple juice from the machine tasted very watery and extremely artificial. The dinner was very well arranged and is more like a minimum supply of a vacation. The barbecue evening on saturday was very good with grilled meat. The food, however, for which guests without half board 40,- Euro per person paid, could the reason be do not do it justice. The staff has however trouble with champagne in the lobby, roses for the ladies, however the food wasn't new year's eve-like, either in qualitative or quantitative. On wednesdays there was a ' canary evening, but only the canarian potatoes with mojo sauce reminded to it. Very uncomfortable was the fact that you within the complex nothing on the room calculation write to let could. This meant, that one could always cash for dinner or at the pool to carry. This was a completely new experience for us.

  • Service
    6.0

    The service was perfect. All of the staff were very accommodating and friendly. The tables were always cleared quickly, cleaned and the beverages were quickly taken and served.

  • Sport & Entertainment
    5.0

    There were 3 pools, a whirlpool and two pools with in each case two jacuzzi beds. Also a well-kept mini golf course is available, a 'paddle' capacity (combination of squash and Tennis) billiards, mini-market, slot machines, sauna and gym, and playground. The pool bar features a wide selection of delicious snacks. Enough free chairs and sunscreens are available here.

  • Hotel
    5.0

    We stayed here after christmas a week and the stay in this beautiful hotel really enjoyed. The complex is well cared for and clean and through the two-story bungalows in the middle of a green area very individually and colourfully decorated. The guests are mainly scandinavians and a few german.

  • Location
    6.0

    The location is very central and you about minutes the promenade Maspalomas. If one the beach-use it and exit toward the sea adopted, you can on the promenade left direction lighthouse, past at numerous restaurants and the shopping Varadero. After the lighthouse begins the beautiful extensive sandy beach with the fantastic dunes landscape, direction Playa del Ingles. If you are on the promenade to the right walk you get to a nice beach area with loud restaurants and shops. The focal point is a larger tower with awnings sees one already from a distance.

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Dieter
Great swimming vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
Clean double room with large bathroom Half-board was good Pleasant guests read more
  • Room
    4.0

    As under general already described

  • Gastronomy
    5.0

    The food was good. Clean rooms. Nice very friendly staff

  • Service
    5.0

    No problems with language skills Room cleaning okay.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Clean double room with large bathroom Half-board was good Pleasant guests

  • Location
    4.0

    To the beach from Meloneras 300 metres. To Maspalomas 1,5 kilometer beautiful promenade

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Wolfgang
A hotel that offers great value for money
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
Great value for money! read more
  • Room
    6.0

    Room big enough, also the closet. Bath very big and attractively furnished. Very quiet area. Small tip the cleaning ladies: it would be nice, if your colleagues not daily something about the loungers and minds of the guests way shout would. That is not. One can to the colleague and it quietly say.

  • Gastronomy
    5.0

    Very good food, something for everyone. Very friendly staff!

  • Service
    6.0

    Very friendly staff in the restaurant, moderately friendly at the front desk ( the smile can you practice). Room cleaning 2 days in the week not, is however ok, for this price.

  • Sport & Entertainment
    5.0

    Very nice pools. Entertainment i cannot judge.

  • Hotel
    6.0

    Great value for money!

  • Location
    6.0

    Location of the hotel in 2. number nice and quiet. Short transfer from the airport. Shopping on the promenade conditionally interesting.

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Reinhard
For three stars very good
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • November 2012
For three stars very good. Had us a car and are rented to the individual hikes in the mountains and barrancos dangers. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Other leisure activities available
    6.0
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Lasse
Spacious apartment
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
supergeräumiges apartment with free air conditioning. Really many families with children on the complex. Beach about 20 minutes on foot away. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
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Wilfried
Bath and relaxing vacation Gran Canaria Maspalomas
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
- stay corresponded altogether the expectations related to the value for money. - the staff were normally accommodating and very friendly. - the somewhat unfavorable verkehrtechnische location the bungalow complex ( surrounded two mediocre busy Streets with roundabout) has only bothered from, if the room directly on the street is. - since this is the case with us was, we changed after 5 days in a further interior quiet room (1st floor). The room changing was easy the front desk realizert and was equipped with a small fee from 12€ Connected. - the elimination of a minor lack of of ... the airconditioning was immediately fixed. The terrassengröße (1st floor) of about 2 times 3 meters can be used in a very positive be addressed. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Martina
Good accommodation in a good location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Booked: double room with breakfast. In short: beautiful quiet facilities ( no fortress of loungers), enough big room with a balcony and large bathroom, with exception of the coffee very good breakfast with a large selection. Very friendly and faster service. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Elfriede
Beautiful ferienananlage
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
viiele different nationalities, also lots of spaniards. Next to families, there were lots of young couple read more
  • Room
    5.0

    We had an apartment with the above it room and therefore also two bathrooms. These were nicely furnished and even with air-conditioning. A bit poor was the mbilierung of the terrace and the balcony, only a small round table with two chairs. Since with us directly the pool are joining, mangelten we do not loungers. Skillfully was the top open area beside of the kitchen to dry the laundry and smear the children

  • Gastronomy
    0
  • Service
    5.0

    Because of a defective air conditioning in the living area, we had problem, but immediately on the next day from an external electrician repaired

  • Sport & Entertainment
    4.0

    The pools and the bubble loungers were really good. View of the sea from the upper pool below of the restaurant and you could really good for swimming, because never so much was going on and three pools on the complex are available. The pool times had not so exactly eingeahlten were, one could so until 20:00 until 20:30 swimming. The mini disco was a bit weak, kids club we didn't use

  • Hotel
    5.0

    viiele different nationalities, also lots of spaniards. Next to families, there were lots of young couple

  • Location
    5.0

    Of the pool and restaurant, as well as from some balcony one had view of the sea. The beach from Meloneras is in a couple of minutes to reach. At low tide is due to the many larger rock in the water the swimming here difficult. However 15 to 20 minutes along the beautiful promenades one was at the great dünenstran of Maspalomas. The shop on the complex was poorly stocked and very expensive. But also the other supermarkets in the malls had little fresh fruits, vegetables, sausage, cheese etc.

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Viola
Super good home -Basement for excursions
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
Very nice quiet location. You have everything you need and one can ernährungstechnisch good self sufficient, it was important to us. Good parking spaces outside the grounds, for joggers there are developed paths at the beach along. We will be back! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
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Mike
Family hotel with super large apartments
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
Super family hotel, we were with 4 children and had a duplex -apartment with 2 bathrooms and 2 refrigerators. Two kochplatten and kitchen were available. The beaches the dunes and from Playa des Ingles are the bringer, a car but makes sense to get out, where appropriate, also for shopping. Altogether great, but 2 weeks is the maximum. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Karin
Top price-performance ratio
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2012
The complex was great, small bungalows, very appealing. The staff were very friendly, gave themselves all trouble a make the vacation as pleasant as possible. The food at the pool bar was good, in the restaurant unfortunately not! It was the only fault! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Alex
Good hotel in a great location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2012
We were as a couple (44+46 ) on the complex and we liked it very much. To the beach/ Dunes are handgestoppte 22 minutes we had one of the few double room with a view of the sea(5012 ), wonderful. To eat ( half board) we cannot say anything bad, the selection is sufficient and tasty ( my personal opinion). Wednesday and saturday night stand out (barbecue and Canarisches buffet). The staff are very friendly and helpful. Positive was still the small supermarket on the complex to mention. Small however everything you need and cheap. We would go back to ... this hotel travel. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Frank
Great holiday, great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2012
Gran Canaria with this hotel again and again. We were thrilled by the size of the room, especially the bath. Otherwise the hotel is nice location. We liked the beach from Maspalomas better and it was also easy to reach. With a hired car you can the island explore. There's a lot to see. Recommendable the place firgas. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Nicole
Be comfortable at home and really relaxation!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • April 2012
Us it lacked nothing. We recovered super and immediately felt at ease. Almost at home... The hotel complex is very comfortable, and the clean pool' s invite you to take a dip. We would go there again! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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