Hotel Auditorium Madrid(4 stars)

Av. de Aragón, 400 28022 Madrid View on map

Average rating

34 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    5.2
  • Service
    4.8
  • Location
    3.1
  • Food and Drinks
    4.8
  • Sport & entertain
    4.6
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8 reviews for this hotel sorted by travel date
Jonathan
Large hotel with Maximum comfort
  • Recommended hotel
  • Couples
  • City break
  • January 2014
This is or was one of europes largest hotels, its located near Madrid airport about 8km from Madrid city centre. The hotel is very big and has a bit of everything. The room itself is large and the beds are so comfortable. I really hope i get the opportunity to return. The work table and TV were impressive also. Wifi works and is free when i visited and the staff are able to talk in english read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Alexander
Great airport hotel.
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • December 2013
I was in this hotel from my airline went smoothly, because my flight was cancelled. Accordingly i was skeptical what i expected. The hotel boasts the largest hotel in europe and, indeed, the hotel is huge. The paths are incredibly far and sometimes you feel lost. I was still pleasantly surprised, the room was very spacious with large bed, desk, free wi-fi and a large bathroom with modern equipment and gear. I could in the evening in the à la carte restaurant and have to say, that the service excellent was. The staff was incredibly polite and courteous. One tries ... a very fine and noble impression. I was the restaurant not i. e, still i was completely perfect treatment. The food was very well prepared and tasted very good. The next morning at the breakfast buffet but i somehow very lost. The dining room is huge and for several hundred people. The quality of the food was ok, but nothing extraordinary. Still i think there was something for every taste. The shuttle service to the airport was friendly and also with the loading and unloading helpful. The hotel would have my time of booking about 40 Euro per night. If one considers the service i received, i would not hesitate to even book this hotel, if i have a night in Madrid at the airport to spend needs. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Marion
Very comfortable hotel for short stay
  • Recommended hotel
  • Singles
  • City break
  • November 2013
The Auditorium Hotel is close to the airport of Madrid. Good shuttlebus service from the hotel.Food and service are very good. The rooms are spacious, well furnished and the bathroom is great. This Hotel is mostly visited by seminars and workshops, conferences. It's a very big building and not adequate for holidays. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
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Wilfried
Very good hotel
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • June 2013
Beautiful pool, large rooms and great breakfast buffet, airport shuttle, however little outside around, if you are travelling without a car read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    3.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Holger
Business-city break no
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • January 2013
For a stopover or as a business hotel suitable, for private city journey it gives better alternative. Hotel with 4 blocks a 4 floors with long corridors and numerous rooms. Nearby airport on a highway, with large meeting -center in a dreary area. Everything is on size and has no spanish flair. Shuttle bus-bus to/from the airport (for 3 of 4 terminal) from 05:00 a. m. until late in the night, all 30-60 minutes, even if you the times not so seriously can; very positive: if it larger events in the hotel returns, are also great shuttle bus-buses set ... in. Check in/out can then but also even totally be overloaded. They speak english, but also on efficiency from, in accordance with the explanations as you to the center or it is recommended to look at. A guess though, that one with a public bus to the next metro-station drive, but you can just as with the shuttle bus back to the airport and from there with the metro (1 change ) to the center. Far are in front of the hotel always enough taxis. Room with parquet/laminate, clean, large bed (booked single room, receive double room ), tv, empty mini bar, safe (broken and was not repaired/battery changed). Room service is rather spanish/casual/inaccurate, which is not to the stars fits, but basically ok. Breakfast (ditto lunch) in a massive hall with several buffet, scope /varied, the service is depending on time of day & number of guests sometimes overburdened. In the sum: if you were a business event visit, you can good place to stay. If you Madrid see & to experience wants, then it is not a good choice. (that the hotel for international guests thought is, one noticed not least because, under the glass top of the desk the instruction to find, in which direction to pray is. See photo) read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.5
    Family friendliness
    2.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    1.8
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    1.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Dirk
Good service, good access to the airport archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2012
Free shuttle bus to the airport to all terminals. Late check out was on demand free possible ( until 14 o'clock). For an overnight stay near the airport very suitable. Comfortable beds. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    2.5
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
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Frank
Not recommended! archived
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • August 2010
I have read some of the hotel on the internet. Most of it was really bad. I thought it was only for one night. But so very true, that hotel is really not recommendable. Bad location, very poor service and inedible food (got the stomach). The hotel is very large and absolutely impersonal. read hotel review
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    1.5
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.5
    Family friendliness
    1.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    4.0
  • Location
    1.3
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    2.0
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Dirk
Airport hotel with a very good breakfastbuffet archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2010
A huge airport hotel with complimentary shuttle bus to the airport (at least 30-45 minutes notice and in advance, as the bus often crowded and guests can not be taken). The breakfast buffet is huge and of good quality, but it is reminiscent of a dining room in a mass tourism hotel. The staff is very efficient and friendly. The rooms are large and quiet despite the size of the hotel. A small spa and fitness area is also available, which also used at times and unfortunately crowded. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    2.3
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
Close